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The Overlooked Income Vehicle, II

Americans have transferred more than $7 trillion from employer-based retirement plans to rollover IRAs, and the private financial sector—asset managers, insurers, broker-dealers—is competing mightily to capture chunks of that tax-deferred treasure and show retirees how to invest it, spend it, bequeath it and/or minimize taxes on it.

So it’s easy to forget that millions of participants in 401(k) plans also have the option—at a much lower cost, potentially—to keep some or all their qualified savings in their 401(k) accounts after they retire, and draw down a regular income from those accounts through a so-called systematic withdrawal plan, or SWP.

SWPs aren’t a tool that many Americans use, or that all plans offer, even though big plan providers such as Vanguard and Fidelity make them available. Last week, RIJ showed that one reason for the low uptake is that only 55% of plan sponsors (and only about two-thirds of large plan sponsors) offer SWPs. This week, we’ll look at some of the causes of the shortfall in availability.

Given the current fight over the Department of Labor’s proposal to reform the treatment of qualified money in rollover IRAs, the low usage of SWPs seems like a timely issue. If 401(k) plans became more convenient as an income vehicle for retired participants—with universal access to SWPs, living benefits or the new QLACs (Qualified Longevity Annuity Contracts)—the consequences could be significant. More money might stay in 401(k)s, and the DOL might not need to attempt the difficult and divisive task of policing rollover IRAs. 

‘Tethered’ to ex-employees

There’s one obvious reason for the low adoption rate of SWPs by plan sponsors. A lot of sponsors, evidently, don’t offer SWPs because they don’t want to maintain 10-, 20- or even 30-year financial relationships with former employees, many of whom may have worked at the company for only a few years and may have departed on less than amicable terms.

“I think the issue is that when you leave an employer, both you—and your employer—are ready to ‘move on,’ ” a retirement plan industry veteran told RIJ. “Systematic withdrawals keep you tethered. And do you want to pay for the privilege of doing something you’re not inclined to do anyway?

Only a minority of employers, frequently described as “paternalistic,” claim to worry sincerely about the future well-being of their retirees, especially the long-tenured ones. Companies that once offered defined benefit pensions, and where the tradition of lifelong ties to ex-workers is instilled, are most likely to fit that description.

Smaller, or more risk-averse employers are more likely to worry about potential fiduciary responsibility for people who don’t work for them anymore, or about the potential cost of providing SWPs. Some sponsors continue to fret about potential legal problems even though experts say that, under ERISA, employers are not responsible for the results of participants’ independent investment decisions. As for expense, the cost of regular electronic transfers from the plan to a retiree’s bank is said to be minimal. 

Although all 401(k) plan sponsors must start sending required minimum distribution checks to retired participants who are age 70½ or older, most plans actively discourage distributions before that age by not allowing “ad hoc” partial withdrawals, according to Vanguard. Companies that don’t allow ad hoc withdrawals are unlikely even to consider SWPs.

“Ninety percent of Vanguard DC plans require terminated participants to take a distribution of their entire account balance if an ad hoc partial distribution is desired,” according to a Vanguard whitepaper. [[“Retirement distribution decisions among DC participants. “For example, if a terminated participant has $100,000 in savings, and wishes to make a one-time withdrawal of $100, he or she must withdraw all savings from the plan, For example, by rolling over the entire $100,000 to an IRA and withdrawing the $100 from the IRA, or by executing an IRA rollover of $99,900 and taking a $100 cash distribution.” This section seems to be disjointed and needs to be reworked. ]]

According to How America Saves 2015, Vanguard’s survey of its plans, 13% of plans, with 30% of participants, offer ad hoc distributions. 

John Blossom, a registered plan fiduciary at the Alliance Benefit Group of Illinois, noted that plan sponsors do worry about the expense of ad hoc withdrawals, perhaps unnecessarily. “Most plans do not think that it would be a helpful option to allow partial withdrawals and most third-party administrators charge a substantial fee—like $90—to process a distribution. It doesn’t occur to them that partial withdrawals might be less expensive after the first one.

“There is a cost, however, involved with tax withholding, along with the cost of a check or ACH. Also, many plans are charged a per capita fee for accounts with balances, so employers, generally, have a disincentive to keep them in the plan after separation from service. Another disincentive applies to financial institutions and ‘advisors’ who profit by rolling account balances into an IRA. They want to get it all. The new [proposed DOL] regulations may reduce this playground for ‘advisors’ by reducing the push for an all-or-nothing withdrawal,” he noted.

Liability concerns

“The willingness to offer SWPs varies by sponsor and retirement committee, depending on whether they feel it’s needed or not,” said Douglas Conkel, a senior benefits consultant who specializes in defined contribution at Milliman, the global actuarial firm. “A lot are still in the mindset that former employers (employees??) can just use an IRA or some other outside vehicle, and that they don’t need to mess with it. But we’re seeing some renewed interest in SWPs from plan sponsors. The interest is typically generated by former employees who ask for them. The plan sponsors are starting to listen,” he added.

“There’s really no downside to SWPs. It’s a bit of a reversal of current practices, so any transition will be slow. It will start among companies that already feel obligated to take care of former employees. The employer might say, ‘Our retirees gave us 10 or 15 or 20 years, so let’s go ahead and offer this.’ There’s not as much liability these days with keeping the assets in the plan. The 404(c) rules limit the liability [for adverse investment outcomes in participant-directed accounts] for fiduciaries.”

One observer noted that plan sponsors do worry about legal liability on SWPs. “I’m surprised that the number of sponsors offering any type of SWP is as high as 50%,” said Robb Smith, an independent plan fiduciary based in Orlando. “SWP in the DC market is still a relatively new concept. There’s a lack of understanding and/or conviction among plan advisors regarding SWPs, and lack of clear direction from regulators and strong safe harbor protection for workplace fiduciaries.

“Sponsors are still hesitant about the types of SWP options that are acceptable, about participant pushback and heightened risk exposure. Most plan sponsors are still spooked by DOL fee disclosure and rhetoric about high fees on their core offerings, without the additional headache of monitoring SWPs. But the number one reason is a lack of clear training for workplace fiduciaries. They’re left in the dark on at least two-thirds of their fiduciary duties.”

More than one observer told RIJ that 401(k)s lack SWPs because the idea of using DC plans for income is relatively new. “Many DC plans were built off templates and were designed when defined benefit plans were still in place and no one anticipated that 401(k)s would be anything more than a supplemental source of retirement income,” said a member of the Defined Contribution Institutional Investment Association, who works for a major plan provider.

Some plans are old enough that no one at a company may know whether the plan document includes a provision for SWPs or not. “A lot of plan sponsors were not there when the plan document was written, and they haven’t necessarily familiarized themselves with all of the plan rules,” the DCIIA member added.

Another plan consultant who asked not to be identified told RIJ that many small plans are sold by registered reps who do not put great care into plan design and who may not want to take on the responsibility for providing the advice and support that an SWP program would inevitably entail.

“First, it requires work on behalf of the providers and professional advice which, unfortunately, a good many plans cannot currently get because they bought a product from a product pusher,” he said.

“Second, there are too many plans where the compensation for the recordkeeper or third-party administrator and broker are based on assets. If assets leave, compensation will go down. Third, designing the withdrawal program for the client would require ‘advising’ and ‘managing’ that process for the client, and too many brokers are woefully unqualified to do that.”

The cost of education

SWPs might be more common if participants clamored for them, but they aren’t. “There’s no significant participant demand to justify the investment to build this functionality within the plan,” Jack Towarnicky, a Columbus, Ohio employee benefits attorney who has worked at Willis North America and at Nationwide, commented in a LinkedIn discussion initiated by RIJ. “And until recently, there’s been no significant initiatives or innovative designs by product or service providers.

“There’s been a shortage of service provider effort, especially among third-party administrators, in ‘adoption of 21st century banking functionality’ such as ACH (Automated Clearing House), electronic billing and payments and asset transfers into plans, that would facilitate and encourage low-cost, adjustable installment payout features,” he said.

The biggest cost associated with SWPs might be the participant education required to do it right. A SWPs candidate would need to decide not only how much to withdraw—what amount or percentage—but also which funds to draw money from in what proportions and in what order. Retirees might need customized advice in order to get it right, especially if they don’t have the option to alter their chosen SWP program. 

“Once you give people choice, you have a tremendous education component,” Towarnicky said. Meghan Murphy, a director at Fidelity, told RIJ that this challenge arises even if the clients merely want ad hoc distributions. “If people say, ‘Can I get payments every so often?’ then big decisions come into play, and that can be overwhelming for them.”

Next week: Experts contemplate the future of SWPs.

© 2015 RIJ Publishing LLC. All rights reserved.

Swiss Re’s solution for the macro-economy: Infrastructure

“Financial repression: The unintended consequences” is the title of Swiss Re’s latest assessment of the impact of the low-interest rate policy practiced by the U.S. Federal Reserve and the European Central Bank since the 2008-2009 financial crisis.

Neither alarmist or sanguine, and containing few surprises for anybody who follows central bank maneuvers, the global re-insurer’s report nonetheless makes good reading—because of the authority of the source and because of its relevance to the retirement industry.

The report offers some historical perspective for the Fed’s exit from zero-interest rate policy, a consideration of the interplay between global aging and the financial markets, and a blueprint for a “Global Project Bond Market” for financing trillions of dollars in new infrastructure projects. Here are a few excerpts from the report:

$1 trillion more per year on infrastructure

  • “Some USD 50–70 trillion will be needed to finance infrastructure globally through 2030,” the report says. “Thereby, we estimate that the current spending of roughly USD 2.6 trillion annually will have to increase to around USD 4 trillion by 2030. This emerging financing gap, estimated at roughly USD 1 trillion annually will have to be met in order to support economic growth.”
  • To help banks, insurance companies and governments finance infrastructure projects, Swiss Re recommends that “private market participants [should] work together with the public sector in creating a ‘Global Project Bond Market’” and “a tradable asset class [that] would unlock the long-term investor asset base.”
  • “A recent S&P study estimated that a USD $1.3 billion infrastructure investment would likely add 29,000 jobs to the construction sector and USD $2 billion to US real economic growth.”

A baby-steps exit from ZIRP

  •  “With growth below the long-term trend and inflation tame, the Fed’s rate hikes are likely to be gradual. A repeat of the 1994 bond market collapse, when the Fed’s policy rate increased by 300 basis points in a single year, seems unlikely. 

Chart with Swiss Re article 6-25-2015

  • “The hiking cycles in 1990–2000 and 2004–2006 are better comparisons. In 1999–2000, the Fed raised rates by 1.5 percentage points. The Barclays Aggregate U.S. Bond Index19 lost just 0.8% in 1999 before rebounding 11.6% in 2000. In 2004–2006, the Fed raised rates 17 times, from 1.0% to 5.25%. During those three years, the Barclays index delivered positive returns.
  • “An important difference, however, is that yields were higher in the two previous episodes noted than they are today (though investment grade spreads were fairly similar to today), offering more income to offset potential price declines.
  • “The equity market’s initial reaction in all three instances was a sell-off, with the S&P 500 Index ending down by an average of 3.2% after a one-month period. The average price rise over six-month periods after the start of each rate-hiking cycle was still positive at 2.6%. After 12 months, the average return was 6.2%, 200 basis points below the long-term average annual price change…
  • “Market volatility is likely to pick up, and central bank policy errors have the potential to be more detrimental. There is a good case for seeing a different equity reaction to the eventual tightening of rates in the current cycle.” (See chart above for average historical S&P 500 Index responses to interest rate hikes and cuts. Source: Swiss Re and S&P equity research.)

Boomers will “disinvest”

  • “Population aging is likely to become a bigger focus for financial market developments in the coming years, especially as the dependency ratios in many major economies are to rise significantly. The available labor force will decrease, and the elderly will increasingly make up a larger proportion of the population.
  • “With most governments already facing unsustainable debt, rising age-related spending only aggravates the problem. Moreover, there is a risk that the financing need will further create incentives for governments to implement even more expansionary policies.
  • “Putting this aside, several question marks emerge related to current financial repression policies: According to the life-cycle hypothesis of consumption and saving, during retirement an aging population reduces its savings and disinvests its asset holdings in order to support consumption. This means that the “wealth effect”, as reflected by policies to support the equity market for fuelling consumption growth, will be even less effective.
  • “At lower interest rates, more needs to be saved on aggregate for an aging population in order to maintain the consumption level post-retirement when the accumulated savings are spent.”

© 2015 RIJ Publishing LLC. All rights reserved.

The DOL and the Robo-Advisors

The Secretary of the Labor Department, Tom Perez, said something remarkable while being grilled by lawmakers during yesterday’s live internet broadcast of a hearing of the House subcommittee on Health, Employment, Labor and Pensions on the topic of the DOL’s pending conflict-of-interest proposal.

Perez pointed out that, if the proposal and its “best interest” standard of conduct does in fact discourage or stop some brokers from advising IRA owners, those owners will be served—and served more objectively and inexpensively—by the growing army robo-advisors who are entering the advice marketplace. The DOL proposal and robo-advice are convergent trends!

“Technology is a huge ally,” said Perez, who exhibited a fair amount of grace under the pressure of House members’ rhetorical questions. “A company out of California, Wealthfront, a startup that already has $2 billion in assets under management. They have a platform that enables them to significantly lower fees, and allows them to operate as a fiduciary. They do well by doing good.”

In his inoffensive but persistent way, Perez articulated what should be obvious by now. While the DOL conflict-of-interest proposal may threaten the broker-dealers’ and IMOs’ profitable, labor-intensive grip on the distribution of annuities and mutual funds, the robo-advisors embody the very doom of the old model. The DOL proposal will not make investment advice a commodity; it has become a commodity. The DOL hasn’t made thousands of financial salespeople obsolete; the digital advisory channel has. The DOL seems willing to compromise, but the Internet is a Grim Reaper. 

Not that any of the legislators, Republican or Democratic, appeared interested what Perez said. Most were busy indicting the DOL proposal as costly, complex and confusing. That is, they tried their best to divert America’s attention (actually, fewer than 600 people watched the webcast) from the fact that the existing market for financial advice is too costly, complex and confusing. 

And they’ve done a pretty good job of obfuscation. Opponents of the proposal have succeeded in planting the untruth that the proposal will do more harm than good—to small investors. Commissioned salespeople, they insist, won’t agree to sign a binding pledge to act in their clients’ best interest (as the current proposal would require). Therefore, the argument goes, they can’t or won’t try to sell them load mutual funds and fixed indexed annuities.

Small investors, according to this hollow assertion, will have no other source of advice, because their balances aren’t big enough to attract fee-based advisors. But that’s exactly where robo-advice (a combination of online content and phone support) can and will enter the equation. And it neglects the availability of fee-only advice.

Not that I’m a fan of the current version of the DOL proposal. It’s too full of gaps and ambiguities. Most observers have focused on what it says; I’ve been focusing on what I think are three critical omissions.

First, there’s no requirement that a financial intermediary know anything about de-accumulation when advising an IRA owner. There’s no requirement for attainment of a retirement income-related designation, like those offered by The American College or the Retirement Income Industry Association. This is a serious flaw, especially if the DOL hopes the IRA money will generate lifelong retirement income. We should make IRAs the special preserve of retirement income specialists.

Second, the DOL doesn’t tell its side of the story. If I were the DOL, I would tell the American people that it makes perfect sense to ring-fence IRA money from retail-priced products and services. Otherwise tax-favored 401(k)s serve merely as incubators for future retail IRA accounts. Which means that taxpayers, in effect, subsidize the profits of the financial services industry. The DOL should say, “If you want us out of your hair, get a Roth!” Instead, we bicker about the meaning of “best interest.”

Third, the proposal plays along with the fiction that the industry provides advice, pretending that brokers and agents can choose to give objective advice or conflicted advice. This is ridiculous. This is not about “advice.” It’s about the sale and distribution of securities and insurance products, and whether or not the DOL can or should isolate the $7.4 trillion in IRA money from the retail financial distribution network, or at least demand that IRA money receive special (i.e., impartial, inexpensive) treatment. Both sides seem to enjoy using “advice” as a smokescreen, perhaps to bore the public into turning its eyes away.  

© 2015 RIJ Publishing LLC. All rights reserved.

For those born from 1941-50, old age really is golden: NYT

Certain American seniors, especially those between the ages of 65 and 74 (which includes some Boomers), are faring quite well despite the Great Recession, the New York Times reported this week.

Among the 25 million people born between 1941 and 1950—“war babies” and early Boomers—some are in a sweet spot where they have both defined benefit pensions and defined contribution savings, dual incomes, appreciated homes, and full Social Security benefits.

Serendipitously, their adulthood has coincided with the biggest stock and biggest bond rallies in the history of the known universe, as well as a huge run-up in real estate values—all partly floated with trillions in government debt issuance and accompanied by overall price inflation, but that’s another story.

 “These are people who have been blessed with good economic circumstances, especially those who were able to ride the wave of postwar economic growth,” Gary V. Engelhardt, an economist at Syracuse University, told the Times

This demographic state of affairs is unprecedented. The elderly used to be less financially secure than other age groups in America. Income levels have also risen for people 75 years and older.

But it’s all relative, according to Alicia H. Munnell, director of the Center for Retirement Research at Boston College. “It’s not so much that older people are experiencing unseemly gains in income,” she told the Times. “It’s more that middle-aged people are not seeing income growing or even keeping pace with inflation.”

Social Security benefits make up more than half the total income for a majority of America’s seniors—52% of married people and 74% of unmarried people, according to the federal government.

Life expectancy and working longer is also a factor. “The whole meaning of retirement is changing,” said Gary Koenig, vice president for economic and consumer security at the AARP Public Policy Institute. “People are living longer; they have to fund more years of retirement.” Today, almost one in three seniors are still working, and more women are working than in previous generations. 

© 2015 RIJ Publishing LLC. All rights reserved.

The Overlooked Income Vehicle

At a recent convention in San Diego, the CEO of the American Retirement Association, Brian Graff, told a ballroom full of plan advisers that only 52% of the 401(k) plans in the U.S. allow retired participants to take systematic withdrawals from their accounts.

His point: A lack of distribution options in plans forces millions of retirees to roll their plan assets to IRAs. And that fact makes the DOL’s pending conflicts-of-interest proposal, which could make it harder for some advisers to serve IRA owners, counter-productive and, in his eyes, ridiculous.

The DOL proposal aside, Graff’s statistic about systematic withdrawals was striking. Hundreds of thousands of plan sponsors don’t offer regular electronic transfers from plans to retiree bank accounts. If they do, oddly, they often don’t know they do. And even when they know it, sponsors rarely promote this service. Not surprisingly, few retired participants use them.

At a time when the industry and the government and Baby Boomers are devoting a lot of attention to retirement income, the SWPs solution seems to be hiding in plain sight. But by neglecting the obvious, we may have overlooked one of the simplest, most flexible and least expensive ways to generate retirement income from DC plans, one that retirees can easily integrate with risk-reduction strategies, like income annuities.

Over three consecutive issues, RIJ will focus on systematic withdrawals as a retirement income solution. This week we’ll look at the dimensions of SWP coverage in the retirement plan universe. Next week, we’ll ask the experts why SWPs are so neglected. Then we’ll hear about some recent recommendations for changing the status quo. 

SWPs (not just for chimneys)

What are “systematic withdrawals,” exactly? SWPs are recurring electronic ACH (automated clearinghouse) transfers of money from defined contribution plans to the bank accounts of retirees for the purpose of providing predictable income—not to be confused with cash-outs, “ad hoc” withdrawals, partial distributions or required minimum distributions at age 70½.

Overall, only 55.7% of the 600,000-plus DC plans in the U.S. offer systematic withdrawals, according to a 2014 survey by PlanSponsor magazine. The biggest plans are almost twice as likely to offer SWPs as the smallest plans. But only 64.7% of DC plans with $1 billion or more in assets offer SWPs. Plans with less than $1 million in assets offer them just 38.6% of the time.

Tellingly, more than one sponsor in five (20.3%) was “unsure” if its plan included a SWP option or not. (One reason for that: A lot of plans were designed decades ago, long before anyone dreamed that DC plans would replace defined benefit plans as a primary source of retirement income.)

“I’ll get a call from a client who wants to talk about in-plan annuities,” said one recordkeeper executive, who asked not to be identified. “But when I ask if they offer a systematic withdrawal, they say, ‘I don’t know.’”

Ironically, some plan sponsors who are getting on the annuity bandwagon have policies that force former participants to choose between leaving the money in the plan or taking all of their money out. “They’re enamored with the in-plan annuity, but meanwhile they’re pushing people out of their plan,” said the executive, who was speaking as a member of the Defined Contribution Institutional Investment Association, a trade group for large asset management firms and others. In May, DCIIA published a whitepaper, “Defined Contribution Plan Success Factors,” which advises plan sponsors to explore income options for their participants.    

But even a plan that includes a provision that allows its service providers to offer SWPs, there’s not much take-up by participants. It’s not clear how aware participants are of the service, but big plan providers like Vanguard and Fidelity say that, while they offer free or near-free SWPs services, they don’t get much traction.  

“We do offer a systematic withdrawal program for our retirement plans. We call it Guided Installments. The offer is available on all plans, but for certain Vanguard plan sponsor clients the existing plan provisions do limit the adoption of this program,” a Vanguard spokesperson told RIJ.

“There is no added fee to sponsors or participants.  It is our simplest solution for DIY [do-it-yourself] participants, with personalized income/expense scenarios and a web-based modeling tool. It facilitates systematic withdrawals from plan accounts, and offers help with inflation and RMDs.” 

Few active SWP-ers

But according to “How America Saves 2015,” Vanguard’s just-published annual review of its full-service retirement plan business, SWPs aren’t popular. Just six out 10 (59%) plan sponsors allow retired participants to establish installment payment programs (other than required minimum distributions starting at age 70½). About 13% of sponsors covering about 30% of all participants allow ad hoc partial distributions. (About one-third of large plan sponsors offer this type of distribution, making it available to about 35% of all participants.)

In 2013, the Vanguard Center for Retirement Research analyzed participant distribution behavior. The company wanted to know whether it made sense, in an age when most people seemed inclined to use rollover IRAs as their eventual retirement income platform, to introduce annuities or maintain customizable installment distribution plans for former participants.

Demand for SWPs was low. In a survey of participants over age 60 who left their Vanguard-administered plans between 2004 and 2011, no more than nine percent of those terminating in any given year were in the plan and taking installments from their accounts. Most separated participants over age 60 opted for a rollover. Within a year after leaving the plan, for instance, 56% had executed a rollover; within seven years of separation, 72% had.

At Fidelity Investments, the largest retirement plan provider in the U.S., the pattern is much the same, with fewer than 10% of retirees using SWPs. “The vast majority of our large employers, those with 5,000 or more participants, tend to offer SWPs,” said Meghan Murphy, a Fidelity director, in an interview with RIJ. “But out of more than one million retirees in our plans, we have only about 60,000 SWPs set up on our system.”

That’s unfortunate, because Fidelity has designed a highly flexible SWPs program. “There are a lot of options on how you can do SWPs,” Murphy said. “There are fixed dollar distributions; for instance, someone will say, ‘Pay me $5,000 a year.’ There are fixed percentage distributions. Some people say, ‘Just pay me what I earn in the market. There are requests for distributions from specific sources, such as Roth IRAs. We are able to accommodate all of those preferences. Some employers will say, ‘I only want to do annual distributions or quarterly distributions.’ Others will let the employees decide.”

At The Principal’s retirement plans, retirees can set up non-guaranteed, annuity-like income. “All of our plans are eligible for systematic distribution—the plan sponsor elects which distribution options are offered under the plan,” Jaime Naig, a Principal spokesperson, told RIJ. “We have a $10 distribution fee per quarter for installment distributions, paid by the participant. 

“The participant, depending on plan provisions, elects fixed payments or fixed-period installments. With fixed payments, the participant chooses the amount and frequency of the payments, and receives them until the account balance equals zero. With the fixed period, the participant chooses the period and frequency of payments. The amount is re-determined each year based on the number of years remaining in the period.”

Why has the installment option been so neglected? We’ll try to answer that question in next week’s issue of RIJ.

© 2015 RIJ Publishing LLC. All rights reserved.

RetirePreneur: David Macchia

What I do: I head up Wealth2k. We’re a retirement income company, which means that we deliver everything our customers need to succeed in retirement income distribution. Wealth2k provides a broad range of services that include financial advisor training, an income-generation philosophy and process, technology integrations, educational tools, income-planning software and a formal written income plan. 

Our major product is called The Income for Life Model. It’s a complete retirement income solution that combines the technology to illustrate income plans with video and interactive tools that vault the advisor into the digital age. DMacchia copy block

Our clients focus on a particular type of retail investor whom we refer to as the constrained investor, a term often used by RIIA*. This kind of person reaches retirement with savings, but the amount of savings is not great relative to the amount of sustainable monthly income that’s needed. These investors need an outcome-focused investing strategy that incorporates a strong element of downside protection combined with a structure that helps keep them invested in equities. Over the past 13 years I’ve learned that, in the constrained investor market, no single deliverable is sufficient to succeed.

Who my clients are: Our customers range from sole-practitioner financial advisors to regional banks, to insurance company broker-dealers, and independent broker-dealers. Increasingly, we are focused on delivering enterprise retirement income solutions. So, banks like KeyBank and Citizens Bank, an independent broker-dealer like Securities America, or an insurer broker-dealer such as Mutual of Omaha, would all be examples of clients.

Why they hire me: Wealth2k is chosen because we create speed-to-solution and we focus on the key end-result: investment asset consolidation. One has to understand how disruptive a business retirement income is today. It’s a zero-sum game. When assets consolidate, one advisor will emerge as the complete victor and one or more advisors will be marginalized.

My business model: Our primary revenue source is the licensing fees that customers pay to access our solutions. We frequently receive development fees associated with branding other customizations that our customers may seek.

Where I came from: For 20-plus years I had two careers that ran in parallel. Half my time was spent in wholesale product distribution, primarily annuities and life insurance. The other half was spent in marketing consulting, focused on developing sales and marketing solutions. My clients for consulting services were primarily insurance companies, and a lesser amount of asset managers. My role was to help these companies make their complex products more understandable and appealing to customers. Many of the programs I developed were successful and helped clients achieve billions of dollars in sales growth. Wealth2k began working on retirement income in 2003. Our first version of The Income for Life Model was introduced in 2004. It was not until 2010 that I focused Wealth2k exclusively on retirement income.

What made me strike out on my own: I’m a creative person and I wanted opportunities for my creativity to flow where they could be useful. The entrepreneur lifestyle appealed to me because I’m not afraid of taking risks. A career with a strong financial upside given the risk-taking nature of my personality made a lot of sense.

What I see ahead in the retirement income space: Well, for sure, the customers aren’t going away, and the need for income planning solutions will only expand. What is likely to change is the ground rules.  The application of a universal fiduciary standard as it relates to retirement income is likely to cause dramatic upheaval for distribution organizations. Retirement income is already a disruptive business. We can put an exponent on the disruption. Advisors will have to demonstrate unambiguous professionalism and clear, communicable income planning skills. In the post-fiduciary environment, the urgency to win the consolidation of assets will accelerate to previously unseen levels. The DoL fiduciary proposal, if implemented, is going to create a tremendous amount of disruption. Its effect will be to commoditize products and advisors. Commoditization is never your friend.

My view on robo-advisors: Robo-advisors will have a significant impact. In a post-fiduciary environment, that impact will accelerate. There is a segment of the market that are do-it-yourselfers. That’s a space that will continue to grow and flourish.

What the annuity business could do better:  To simplify and embrace greater transparency. Also, to convey the value proposition more clearly and concisely. Annuities have an important role to play in retirement income and many consumers need an annuity. For me, it’s a moral issue, not economical one. How can you deny an annuity to a consumer who can’t tolerate the risk of not meeting essential expenses?  There are advisors who shun annuities, and others who are inclined to like them. It’s best to use them when the client needs it.

My retirement philosophy: My personal retirement philosophy is to stay engaged and keep contributing. I’m not a believer in slowing down, or stopping learning. A friend of mine was recently admitted to Columbia University at the age of 63 to study mathematics. I love that. Let’s go to Columbia; let’s move onto a new challenge. Don’t acknowledge limits, and never stop achieving.

*Retirement Income Industry Association.

© 2015 RIJ Publishing LLC. All rights reserved.

Cerulli: Institutions are switching to strategic beta ETFs

It’s well known that an increasing number of institutional firms have started investing in strategic beta ETFs. Companies like PowerShares and WisdomTree have attracted billions of dollars by offering these types of funds. Even fund behemoth BlackRock, has taken notice. It just hired smart beta expert Andrew Ang, a finance professor at Columbia Business School, to manage a new strategies group that will oversee $125 billion in assets. 

A new report from Cerulli Associates, Exchange-Traded Fund Markets 2015: Opportunities in the Face of Changing Dynamics, focuses on the ETF market’s development and distribution trends, including active and strategic beta ETFs, institutional distribution, marketing and staffing, and the rapidly growing ETF strategist space. 

Cerulli found that different firms have different approaches to strategic beta—which some believe is just a fancy new term for value investing. Some institutions are interested in strategic beta replacing active strategies, since strategic beta is a rules-based approach that provides risk-adjusted returns in excess of a benchmark. The report also stated that other institutions view strategic beta as a replacement for a core position.

“As the concept of strategic beta and systematic factor exposure develops, the number of ways to implement these strategies in portfolios continues to grow,” said Jennifer Muzerall, senior analyst at Cerulli, in a statement. “Sponsors are now seeing institutional firms implement strategic beta as the third pillar to their portfolio in combination with their active and passive strategies. Consultants feel that using strategic beta is an efficient way to diversify a portfolio while reducing overall volatility.”

© 2015 RIJ Publishing LLC. All rights reserved.

Cognitive assessment tool receives FDA approval

Wondering if your client is still mentally (and mathematically) spry? A new, non-invasive diagnostic test promises to take the guesswork out of that question.

Determining an elderly person’s mental competency can be a bit tricky and always delicate. A Pittsford, N.Y. company has received FDA approval for a cognitive assessment tool that might help advisors assess the mental health of their older clients—and perhaps prevent an unsuitable product sale. 

Cerebral Assessment Systems Inc. has developed a computer-based tool designed to assess, measure and monitor brain function. The new tool, called Cognivue, involves a 10-minute test. The person being tested only needs to grasp the “response device,” a kind of joystick called a manipulandum. Patients watch an automated presentation of computer-generated displays with varying features and turn the manipulandum to indicate the location of the designated feature. 

Dealing with elderly clients appropriately is serious business. A case from California shows what could go wrong. California advisor Glenn Neasham was convicted of felony theft for selling a $175,000 fixed indexed annuity to an 83-year old woman who was found to suffer from dementia.

Neasham lost his license due to his conviction in 2011. The California Appeals Court in San Francisco later overturned the conviction in 2013, but the situation that taking client competency for granted can be hazardous to one’s professional health.

© 2015 RIJ Publishing LLC. All rights reserved.

MassMutual offers handy Social Security quiz

How much do your clients really know about Social Security? MassMutual’s free questionnaire for retirement advisors can help you find out.

The questionnaire, which can be found at https://www.massmutual.com/~/media/files/ss_quiz.pdf, asks for true or false responses to 10 statements. For instance: 

• If my spouse dies, I will continue to receive both my own benefit and my deceased spouse’s benefit.

• Under current Social Security law, full retirement age is 65.

• Once I start collecting Social Security, my benefit payments will never change. 

Correct answers are provided at the end of the questionnaire and respondents achieve one of the following grades: Congratulations!; You’ve done your homework; “Uh-oh!; What you don’t know really could hurt you!

© 2015 RIJ Publishing LLC. All rights reserved.

NJ Supreme Court sides with Gov. Christie on pension issues

The New Jersey State Supreme Court on June 9 reversed a lower state court’s rejection of Gov. Chris Christie’s planned pension cuts, which means that he won’t have to allocate more money into the state’s pension fund.

“The Court recognizes that the present level of the pension systems’ funding is of increasing concern,” the court wrote. “But this is a constitutional controversy that has been brought to the Judiciary’s doorstep, and the Court’s obligation is to enforce the State Constitution’s limitations on legislative power.”

Last year, Gov. Christie cut $1.6 billion from the state’s fiscal 2015 public pension contribution, claiming that the state could not afford it. Unions said that the governor was bound by a law that he himself had signed. Lawsuits followed. 

Unions won in a lower court when a state judge decided that the 2011 pension reforms obligated the state to pay its fair share into the retirement system, which has unfunded liabilities of about $83 billion and was only 44% funded in 2014.

However, the Supreme Court’s handed the unions a loss this month when it ruled 5-2 that there wasn’t a contract to force the full pension payment. One of the dissenting judges argued that the state is obligated to pay individual retirees their pensions. Union leaders are concerned that the funds could be insolvent in as few as 10 years. 

Christie’s 2011 deal required public employees to contribute more, have their cost-of living increases frozen and their retirement ages raised. Meanwhile, the state agreed to make up for years of reduced or skipped contributions, with escalating payments over seven years. 

However, a wrench was thrown into the plan last year, when state tax revenue came in short of projections. Christie reduced the planned contributions by more than $2.5 billion across the 2014 and 2015 budgets. His budget for 2016 proposes a $1.3 billion contribution. 

© 2015 RIJ Publishing LLC. All rights reserved.

In-Discretionary Accounts

After the financial crisis, when many of their clients lost money, some fee-based financial advisers switched to a “rep-as-portfolio-manager” style of managed accounts, which gave reps discretion to trade for clients.

In theory, the change would enable them to respond more nimbly to volatility, or be less prone than clients to panic selling.

But two industry analysts now say that the switch to so-called RPM has yielded lower returns for clients, as well as unnecessary trading and higher profits for advisers, relative to managed accounts designed by broker-dealer home offices.

“It’s bad for investors,” said L. Neil Bothan of Fuse Research. “Coming out of 2008, clients were upset that no one intervened to cut their losses, so advisers, who had presented themselves as investment experts, were feeling pressure. Investing was supposed to be their value-add.”

Reps turned out to be better at sales than at tactical management, however—even when they worked in teams and one focus full-time to the portfolio. “I don’t believe that advisers are experts at investment management,” Bothan told RIJ. “They should leave it to the home office. In making tactical moves, they end up susceptible to the same emotional swings as the client. And with the current technology, the velocity of churn is amazing. They just push a button and a portfolio change goes through all their accounts.”

A new report from Cerulli Associates finds that direct-sold managed accounts, where the portfolios are centrally managed, have outperformed advisor-driven discretionary portfolios over the past five years, because the managers of packaged portfolios are more likely to stay invested through downturns and recoveries.

In Managed Accounts 2015: Battle for Discretion, the 13th in a series of annual reports on the topic, the Boston-based research firm analyzes the market for fee-based packaged portfolios. The report uses surveys of asset managers, broker/dealers, and third-party vendors and covers most of the $900 billion in managed account assets.

“Hybrid programs underperformed packaged programs by 2.96 percentage points over the five-year period and advisor-driven programs underperformed by 3.15 percentage points. While three percentage points over five years may not seem substantial, if the outperformance is projected onto the AUM of an advisor’s entire practice, it can amount to hundreds of thousands of dollars of “lost” production revenues,” Cerulli’s new report said.

Cerulli has been tracking the flow of money into direct-sold managed portfolios. “Much of the success of packaged portfolios has been driven by a new business model, with direct platforms gathering significant assets without having a traditional advisor force,” said Frederick Pickering, research analyst at Cerulli, in a release.

Advisors [who use packaged portfolios] spend only about one-sixth of their time on investment management, and they are more swayed toward changing funds by “qualitative factors such as a fund company’s reputation or wholesaler relationships,” Cerulli noted. “Home office teams are more quantitative in their approach to [fund] manager selection.” 

“We believe the outperformance is primarily driven by qualified home-office teams dedicating their time to asset allocation, manager selection, and staying invested in the market during downturns,” Cerulli said. “Advisors have a lot of hats to wear, and while advisors value flexibility, they must remember that portfolio construction is not a part-time job. On average, advisors spend 60% of their time on client-facing activities, 18% on administrative activities, and only 17% on investment management.”

According to the report, it’s widely agreed that fee-based advisors have gravitated to rep-as-portfolio manager platforms for greater flexibility and control. But more than half of the asset managers—who sell funds and ETFs to the managed account market—in the Cerulli survey said that they believe advisors are using RPM because it is more profitable for the advisor rather than good for the client.

“None of the asset managers surveyed believe that advisors are passing cost savings on to clients. It would appear, therefore, that advisors may be choosing to use RPM not only for the flexibility that it gives them but also for the economic benefits that accrue to the advisor,” the report said.

© 2015 RIJ Publishing LLC. All rights reserved.

In FIA Arms Race, Hybrid Indexes are the Arms

In a year when fixed indexed annuity sales are on pace to pass $40 billion again—that figure is still a fraction of variable annuity sales but it’s indicative of the busiest sector of the annuity space—issuers continue to add new contract features. Notably, they’ve added volatility-controlled indexing options.

Nationwide furthered that trend this week when it began offering the J.P. Morgan MOZAIC Index (USD), a managed-vol, multi-asset balanced global index, as the third of three index options (with the S&P 500 and MSCI EAFE indices) on its series of four New Heights fixed indexed annuity contracts.

By giving an investor exposure to a gains of balanced index, especially one that’s also volatility-controlled, an FIA issuer can, without danger of over-promising, offer investors more participation in the index gains than it can when investors link to an all-equity index like the S&P 500—precisely because the upside won’t be as great. For the investor, it has the potential to deliver a larger piece of a smaller pie. In that respect, it resembles the managed-vol options in VAs that allow issuers to offer five-percent annual roll-ups while still controlling their risks.   

For background: Though an FIA mainly holds bonds, a small percentage of the contract owner’s premium in spent on options on one or more indexes. The price of the options typically varies with the volatility of the underlying index. Options on diversified indexes, because of their lower volatility, tend to cost less, so the issuer can afford to buy more options. That can translate into potentially larger gains.

FIAs come with a variety of crediting methods, alternately offering clients all of the index upside beyond a “spread,” or all of the upside up to a “cap.” With interest rates so low, insurers have had to put establish very modest caps; as a result, uncapped spread products, which appear more generous, have gained popularity.

More than a quarter (26.7%) of all first-year indexed annuity allocations went to such hybrid indices in the first quarter of 2015, said Sheryl Moore, founder of Wink, an FIA data aggregator. “The use of these ‘hybrid’ indices is growing because they give the annuity marketers an opportunity to promote ‘uncapped’ potential for gains. They are frequently volatility-controlled or have a cash component to the index.”

“Nationwide has introduced 8-, 9-, 10-, and 12-year surrender charge versions of [the New Heights FIAs],” Moore told RIJ in an interview. “The eight and 10-year versions use a two-year term end point crediting method with a forced asset allocation,” she added. “The nine and 12-year versions use a three-year term end-point crediting method with a forced asset allocation.”

Nationwide said it selected MOZAIC because it adds a balanced index to the two existing equity indexes, and because it has established a six-year track record. It was created in late April 2009, and has returned a 4.9% annualized return since then. According to J.P. Morgan, if you include back-testing, it has produced a 5.53% annualized compound return (before fees and transaction costs) since the end of 1999, compared to 3.28% for the S&P500.

“The New Heights FIAs offer principal protection and earning potential beyond what’s offered by traditional fixed indexed annuities,” said Eric Henderson, senior vice president of life insurance and annuities at Nationwide, in a release.   

MOZAIC “rebalances a diverse range of asset classes and geographic regions each month to create positive returns with low volatility,” the Nationwide release said. There are three U.S. asset classes, three German asset classes, two Japanese asset classes, and four commodities, encompassing equities, bonds and commodities. There’s a maximum issue age of 80 and a minimum purchase premium of $25,000.

For those who want the gnarly details, Nationwide offers this description of MOZAIC’s “stop-loss” volatility control method, which favors asset classes with the most momentum:

“Asset classes are evaluated, selected and weighted monthly. If on any day the overall index’s weekly return is less than -3%, all allocations are removed for one week (the index is effectively uninvested). After one week, the Index re-establishes allocations based on the monthly selection and weighting described above. To the extent the week following the triggering of the ‘stop-loss’ feature sees an additional 3% decline, allocations will be removed for an additional week. This may reduce the risk of potential short-term loss in the index during a period of significant market distress, but may also cause the index to miss a potential recovery in the underlying asset classes.”

For additional fees, contract owners can add the High Point 365Lifetime Income Benefit rider and/or the High Point Enhanced Death Benefit rider. Both riders offer clients the greater of the growth of their contract value (to new high-water marks, if any) or a fixed rate roll-up. Only one of the riders can be purchased per contract.

The High Point 365 Lifetime Income Benefit rider costs 95 basis points per year. It offers the larger of a two percent annual roll-up for the first 10 contract years or until the date the lifetime income payments begin.  There’s an optional 3% contract bonus that, if elected, raises the rider cost to 1.25% per year. The bonus is gradually vested over 10 years, at the rate of 10% per year.

In a product illustration provided by Nationwide, a hypothetical couple invests $100,000 in a joint-life New Heights FIA at age 50 and qualifies for a higher payout percentage with every year they delay taking benefits. The payout rate in the illustration is 5.50% at age 63, gradually rising to 12.3% at age 75. But a note to the illustration says that the “payout percentages illustrated are a hypothetical model.” 

The Enhanced Death Benefit rider costs 50 basis points per year (rising to 80 basis points if a 3% contract bonus is elected) and guarantees at least a four percent per year appreciation in the death benefit, up to 200% or age 80, whichever comes first, minus withdrawals and fees.

New Heights will be distributed by Annexus, an FIA product designer and distributor of FIAs through independent marketing organizations, or IMOs. Annexus also contributed to the creation of the New Heights investment lineup. New Heights will also be broadly available through Nationwide’s affiliated agency force, to independent distributors and in the bank and wirehouse channels. 

© 2015 RIJ Publishing LLC. All rights reserved.

The Quiet Revolution Begins

Steadily and indisputably, the financial services industry – with which we all interact, whether as borrowers, savers, investors, or regulators – has embarked on a multiyear transformation. This process, slow at first, has been driven by the combined impact of two sets of durable forces.

On one hand, top-down factors – regulatory change, unusual pricing, and what Nouriel Roubini has cleverly termed the “liquidity paradox” – are at work. Then there are disruptive influences that percolate up from below: changing customer preferences and, even more important, outside visionaries seeking to transform and modernize the industry.

Beginning at the top, the regulatory pendulum is still swinging toward tighter supervision of traditional financial institutions, particularly large banks and insurance companies deemed “systemically important.” Moreover, re-designed regulatory frameworks, phased implementation, and stepped-up supervision will gradually extend to other segments, including asset management. This will contribute to further generalized de-risking within the regulated sectors, as part of a broader financial-sector movement toward a “utilities model” that emphasizes larger capital cushions, less leverage, greater disclosure, stricter operational guidelines, and a lot more oversight.

The pricing environment compounds the impact of tighter regulation. Like utilities, established financial institutions are facing external constraints on their pricing power, though not of the traditional form. Rather than being subjected to explicit price regulations and guidelines, these institutions operate in a “financial repression” regime in which key benchmark interest rates have been held at levels below what would otherwise prevail. This erodes net interest margins, puts pressure on certain fee structures, and makes certain providers more cautious about entering into long-term financial relationships.

As a result of these two factors, established institutions – particularly the large banks – will be inclined to do fewer things for fewer people, despite being flush with liquidity provided by central banks (the “liquidity paradox”). And banks and broker-dealers can be expected to provide only limited liquidity to their clients if a large number of them suddenly seek to realign their financial positioning at the same time. But this is not just about them. The fact is that providers of all long-term financial products, particularly life insurance and pensions, have no choice these days but to streamline their offerings, including a reduction of those that still provide longer-term guarantees to clients looking for greater financial security.

The impact on the financial-services industry of these top-down factors will gradually amplify the importance of the bottom-up forces. Over time, this second set of factors will fuel more direct and efficient provision of services to a broader set of consumers, contributing to a reconfiguration of the industry as a whole.

For starters, customer expectations will evolve as the millennial generation increasingly accounts for a larger portion of earning, spending, borrowing, saving, and investing. With many of these newer clients favoring “self-directed” lives, providers of financial services will be pressed to switch from a product-push mindset to offering more holistic solutions that allow for greater individual customization. Market-communication functions will also be forced to modernize as more clients expect more credible and substantive “any place, any time, and any way” interactions.

Then there is the influence of outside disruptors. Jamie Dimon, the CEO of JPMorgan Chase, expressed it well in his 2015 shareholder letter, observing that “Silicon Valley” is coming. These new entrants want to apply more advanced technological solutions and insights from behavioral science to an industry that is profitable but has tended to under-serve its clients.

Airbnb and Uber have demonstrated that disruption from another industry is particularly powerful, because it involves enabling efficiency-enhancing structural changes that draw on core competencies and strategies that the incumbent firms lack. Many other companies (for example, Rent the Runway, which provides short-term rentals of higher-end fashion) are in the process of doing the same thing. Be it peer-to-peer platforms or crowd-funding, outside disruptors already are having an impact at the margin of finance, particularly in serving those who were previously marginalized by traditional firms or had lost trust in them.

The end result will be an industry that serves people via a larger menu of customizable solutions. Though traditional firms will seek to adjust to maintain their dominance, many will be challenged to “self-disrupt” their thinking and operational approach. And, while emerging firms will offer better services, they will not find it easy to overcome immediately and decisively the institutional and regulatory inertia that anchors traditional firms’ market position. As a result, a proliferation of financial providers is likely, with particularly bright prospects for institutional partnerships that combine the more agile existing platforms with exciting new content and approaches.

© 2015 Project-Syndicate.

How Vanguard participants save

How America Saves 2015, the newest iteration of Vanguard’s annual compilation of data on its own substantial defined contribution retirement business was made available for download by the public. You can find the 106-page pdf document here.

The press release that accompanied the report offered this takeaway: “Improved plan design will ultimately lead to better outcomes for retirement plan participants”—a suggestion that it might be easier to re-design a plan than to modify participants’ values and behaviors.

Here are a few statistical highlights from the annual survey:

Automatic investment. At year-end 2014, 45% of all Vanguard participants were solely invested in an automatic investment program— compared with 25% at the end of 2009. Thirty-nine percent of all participants were invested in a single target-date fund; another 2% held one other balanced fund; and 4% used a managed account program.

Use of target date funds. Eighty-eight percent of plan sponsors offered target-date funds at year-end 2014, up 17% compared with year-end 2009. Nearly all Vanguard participants (97%) are in plans offering target-date funds. Sixty-four percent of all participants use target- date funds. Sixty percent of participants owning target-date funds have their entire account invested in a single target-date fund. Four in 10 Vanguard participants are wholly invested in a single target-date fund, either by voluntary choice or by default.

Participation rate. The plan participation rate was 77% in 2014. The average deferral rate was 6.9% and the median was unchanged at 6.0%. However, average deferral rates have declined slightly from their peak of 7.3% in 2007. The decline in average contribution rates is attributable to increased adoption of automatic enrollment.

Contribution rate. Taking into account both employee and employer contributions, the average total participant contribution rate in 2014 was 10.4% and the median was 9.5%.

Use of automatic enrollment. At year-end 2014, 36% of Vanguard plans had adopted automatic enrollment, up two percentage points from 2013. In 2014, however, because larger plans were more likely to offer automatic enrollment, 60% of new plan entrants in 2014 were enrolled via automatic enrollment.

Roth 401(k). At year-end 2014, the Roth feature was adopted by 56% of Vanguard plans and 14% of participants within these plans had elected the option.

Account balances. In 2014, the median participant account balance was $29,603 and the average was $102,682. Vanguard participants’ median account balances declined by 6% and average account balances rose by 1% during 2014.

Rates of return. Reflecting strong stock market performance in 2014, the median one-year participant total return was 7.2%. Five-year participant total returns averaged 9.9% per year.

Index funds. In 2014 half (52%) of Vanguard plans offered a set of options providing an index core. Over the past decade the number of plans offering an index core has grown by nearly 90%. Because large plans have adopted this approach more quickly, about two-thirds of all Vanguard participants were offered an index core as part of the overall plan investment menu. Factoring in passive target-date funds, 82% of participants hold equity index investments.

Equity allocation. The percentage of plan assets invested in equities rose to 72%, essentially unchanged from 71% in 2013.

Trading behavior. During 2014, only 10% of DC plan participants traded within their accounts, while 90% did not initiate any exchanges.

Company stock positions. Only 8% of all Vanguard participants held concentrated company stock positions in 2014, compared with 10% at the end of 2009.

Loans and in-service withdrawals. In 2014, 17% of participants had a loan outstanding (essentially no change from 2013) and the average loan balance was $9,700. During 2014, 4% of participants took an in-service withdrawal, withdrawing about 30% of their account balances.

Post-participation behavior. The majority of former participants (85%) continued to preserve their plan assets for retirement by either remaining in their employer’s plan or rolling over their savings to an IRA or new employer plan. In terms of assets, 97% of all plan assets available for distribution were preserved and only 3% were taken in cash.

© 2015 RIJ Publishing LLC. All rights reserved.

Ruark reports “good news” on FIA policyholder behavior

Ruark Consulting today released the results of its 2015 Fixed Indexed Annuity Experience Studies, including qualitative and quantitative findings on policyholder behavior with respect to surrenders and partial withdrawals. Policyholder persistence can be a determining factor in the long-term profitability of annuity products.

Companies participating in the study including the major FIA issuers: AIG Life & Retirement, Allianz, American Equity, Athene, EquiTrust, Forethought, Midland National, Nationwide, OneAmerica, Pacific Life, Phoenix, and Security Benefit.

The critical observations from the Partial Withdrawal study were:

§ Complexity and dynamic behavior. Partial withdrawal rates vary between policies without a GLWB, those with a GLWB but before lifetime income commencement, and those with a GLWB but after lifetime income commencement. This complexity of emerging experience calls for careful monitoring and analysis.

§ Age and Tax Status. Withdrawal frequency tends to increase with age, with higher frequency for qualified policies. Above age 70, withdrawal frequency for qualified policies is very high, but withdrawal amounts are significantly lower than for nonqualified policies.

§ Policy Size. Large policies tend to have higher withdrawal frequencies, but lower withdrawal amounts.

§ Lower withdrawal frequency and amounts with GLWB. Policies with a GLWB have significantly lower withdrawal frequency before the commencement of lifetime income than those without a GLWB, likely fueled by deferral incentives. Once income starts, inefficiency is evident from the substantial cohorts taking well below and well above the GLWB maximum.

§ Low lifetime income commencement with GLWB. Of those policies eligible to commence lifetime income, only a small share have yet done so. However, continuation rates are very high in subsequent years.

The key observations from the Surrender study were:

§ Complexity and dynamic behavior. Surrender rates vary between products and cohorts, and change with time and markets, warranting continued vigilance.

§ Surrender Charge Period. As an aggregate baseline, surrender rates start low and increase throughout the surrender charge period, to a “shock rate” above 20%, and then revert to an intermediate level.

§ Living Benefit Rider. For products with lifetime income guarantees such as GLWBs, although early in their lifespan, surrender rates are materially lower.

§ Policy Size. Surrender rates are significantly higher for large policies.

§ Market Value Adjustment. For products with an MVA feature, during periods of decreasing interest rates and increasingly positive MVA to the policyholder, surrender rates tend to increase.

§ Imputed Credited Rate. Low annual interest credited rates are accompanied by higher surrender rates, suggesting that interest credited is a key measure of policyholder and/or agent satisfaction.

The study is Ruark’s latest in a series of experience studies of industry-wide policyholder behavior for fixed indexed annuities. Each company provided seriatim data files for the period January 2007 through September 2014. The 12 participating companies represent approximately 70% of the industry. They contributed 9.3 million policy years and 11.2 million policy years of data to the partial withdrawal and surrender studies respectively.

© 2015 RIJ Publishing LLC. All rights reserved.

Wood you, could you, be my alternative investment?

TIAA-CREF and one of its majority-owned subsidiaries, GreenWood Resources, a global timber management firm, today announced the close of the window for institutional investing in Global Timber Resources LLC (GTRCo), a $667 million global timber company.

TIAA-CREF invests part of its insurance general fund in agriculture and timber as sources of returns that are not correlated with the equity or fixed income markets. The non-profit provider of retirement plans primarily to educational institutions, and its affiliates, manage over $11 billion in agriculture, timber, energy, infrastructure, and other related investments, according to a release.

GTRCo is a new company designed to invest in timberland assets in North America, Latin America, Europe, and Asia. “It is principally focused on the development and management of sustainable plantation forestry assets to supply growing worldwide demand for wood and forestry products,” TIAA-CREF said in a release.

Besides the TIAA General Account, GTRCo has capital commitments from international institutions such as Caisse de dépôt et placement du Québec (Caisse), AP2 and the Greater Manchester Pension Fund, among others.

 “We believe the macroeconomic fundamentals for timber investment are strong and see great potential for direct investment in emerging economies where we can benefit from low cost production and better proximity to growing demand,” said Jose Minaya, senior managing director and Head of Private Markets Asset Management, TIAA-CREF Asset Management.

GreenWood Resources will manage the new company’s portfolio of timber assets. TIAA-CREF acquired majority ownership of GWR in 2012. GWR develops and manages sustainable tree farms in targeted regions and has a vertically integrated management group with professionals in investment and financial management, improved plant material strategies, and day-to-day forestry operations. The company, a holding of TIAA-CREF Asset Management, manages approximately $950 million in assets for institutional investors, which includes the $667 million of capital committed to GTRCo.

TIAA-CREF has been investing in timberland since 1998 and manages a portfolio of over $2 billion in timber assets around the world. Today’s announcement builds on TIAA-CREF Asset Management’s $124 billion alternative investment platform focused on real estate, farmland, timber, infrastructure, energy, private equity and commodities.

© 2014 RIJ Publishing LLC. All rights reserved.

The Bucket

 In coming year, 10% of plan sponsors will switch providers: Cogent Reports

Just over one in ten (11%) of 401(k) plan sponsors report they are very likely to replace their current recordkeeper sometime over the next 12 months, consistent with the 11% of sponsors who forecasted doing so and followed through in 2014, according to the annual Retirement Planscape, a Cogent Reports study by Market Strategies International.

The likelihood of switching is highest among mid-sized (13%), large (20%) and “mega” (18%) plans. The estimated number of current plans likely to turn over is 66,000, according to the report.

Plan fees and investment options are cited most often by sponsors as central reasons for their decision to switch plans, but among large and mega plans, concerns about service quality for both participants and sponsors are also paramount. To help them make the switch, smaller plan sponsors lean more heavily on financial advisors, their own independent research, and often, recordkeepers themselves, whereas larger plan sponsors are far more likely to employ the services of retirement specialists such as plan or employee benefits consultants.

“The factors driving the selection process vary significantly by plan size,” said Linda York, vice president at Cogent Reports, in a release. “Among micro plans, sponsors are looking for a good value and a partner that is easy to do business with, whereas strong recordkeeping, fiduciary support, and fee transparency are important considerations at the other end of the spectrum.”  

Among sponsors indicating they are very likely to switch providers over the next 12 months, ten firms emerge as the overall most likely candidates for consideration:

1. Fidelity Investments
2. Charles Schwab
3. Bank of America Merrill Lynch
4. Vanguard
5. Wells Fargo
6. Merrill Lynch/Merrill Edge (specifically marketed to small businesses)
7. ADP Retirement Services
8. Prudential Retirement
9. New York Life (this business was acquired by John Hancock Financial Services in December 2014)
10. American Funds

According to Cogent Reports, most plan providers in the top 10 show strength across all plan sizes; however, several are weaker within certain segments. Likewise, there are providers that are not in the overall top 10 because their strength is more concentrated among plans of a particular size. 

MassMutual offers tool to help employees choose benefits  

MassMutual is launching a new employee benefits guidance tool, called MapMyBenefits, to help employees make decisions about their health care coverage, insurance protection and retirement savings.

Nearly one in four employees say personal financial problems distract them from their work, according to a 2014 PricewaterhouseCoopers survey of financial wellness issues cited by MassMutual.

Meanwhile, the task of selecting employee benefits has become more complicated as employers make benefits available on a voluntary rather than employer-paid basis, a MassMutual release said.

MapMyBenefits is a response to employer concerns about employees’ financial well-being. A recent Aon Hewitt survey found that nine out of 10 large employers want to introduce or expand financial wellness programs this year, MassMutual said.

The tool is available through financial advisors, third party administrators and benefits specialists.   

Currently, MassMutual is making several employee benefits products available through MapMyBenefits, including 401(k) and other defined contribution retirement plans, and life insurance. Additional insurance products are in the planning stages.

To help an employee pick the right benefits,MapMyBenefits analyzes information about his or her personal financial situation, including income and expenses, as well as current insurance coverage and retirement savings. Information about existing employer-provided coverage and employer-sponsored retirement plans are preloaded by MassMutual into the tool’s data bank. Employees are also asked about other coverage and retirement savings they may have outside the workplace. If an employee chooses not to enter personal financial information, MapMyBenefits can provide projections on personal financial obligations such as mortgage costs, college tuition or retirement income.

Voya enters Fortune 500 at No. 268

Voya Financial, Inc. has been named to the 2015 Fortune 500 list. Voya Financial’s appearance on the 2015 Fortune 500 at No. 268 marks the company’s entrance to the list, which is Fortune magazine’s annual ranking of America’s largest companies by revenue. Voya Financial, which is the second-highest ranked new entrant to the Fortune 500, had $11 billion in total revenues in 2014. It went public in 2013 after separating from ING.

Voya Financial also announced today that it has been recognized as one of the Top Green Companies in the U.S. 2015 by Newsweek magazine, ranking as No. 78 of the 500 U.S. companies to earn the designation for corporate sustainability and environmental impact.

In March, Voya was recognized by the Ethisphere Institute as one of the World’s Most Ethical Companies for the second consecutive year.

© 2015 RIJ Publishing LLC. All rights reserved.

Are Most Glide Paths Upside Down?

It’s an axiom of retirement advice: Allocate the lion’s share of an investment portfolio to equities early in one’s working life and gradually reduce that share on the approach to retirement. This strategy is baked into target date funds—the default investment for auto-enrolled 401(k) participants.

But axiom dissolves into myth in a new study, “Two Determinants of Lifecycle Investment Success,” published in the spring issue of The Journal of Retirement. Asset allocation doesn’t matter much early in life, the authors argue, because account balances are low. What matters is the amount you contribute.

The conventional wisdom of having a high equity allocation in your 20s and 30s “doesn’t make sense,” said the study’s co-author, Jason Hsu, a co-founder of Research Affiliates LLC in Newport Beach, Calif. “Under-contributing early on is so meaningful that you can’t really fix that later with [riskier] allocation.”

Monte Carlo results

To measure the importance of making larger contributions early, the researchers compared two hypothetical contribution patterns on a portfolio with 50-50 stock-bond allocations and average annual real returns of 4.6% on the stocks and 1.7% on the bonds. [Results for each scenario were based on one million Monte Carlo portfolio simulations.]

A participant who contributed $10,000 annually for the first 20 years and reduced it to $7,500 for the final 20 years would have, on average, a 22% larger nest egg—$734,000—than if he or she had contributed $7,500 for all 40 years, producing a $603,000 portfolio.

Flipping that strategy around didn’t work as well. A participant who started with a $7,500 contribution and raised it to $10,000 in the last 20 years would achieve only a 12% larger portfolio than one who made constant $7,500 contributions for 40 years.     

To quantify the potential impact of asset allocation later in life, the authors analyzed two sets of hypothetical portfolios. In one set, they compared results from portfolios with either a high or a low equity allocation early in the life cycle. In a second set, they compared results from portfolios with either a high or a low equity allocation in the years just before retirement.

A high-risk strategy (70% stocks/30% bonds) used in the early years of investing generated only $16,000 more, on average, in the account’s final average balance at retirement than did a low-risk strategy (30%-70%) used early on. By contrast, the high-risk allocation at the end of the lifecycle generated a $66,000 larger ending balance than did the low-risk strategy in the final years.

Too risky, too soon

If losses occurred, a high equity allocation might even harm savers in their 20s, the authors (Hsu and Research Affiliates colleagues Lillian Wu, Vivek Viswanathan and Jonathan Treussard) concluded. They advised plan sponsors to recommend high contributions for young participants, and educate older participants about the potentially high impact of asset allocation on big balances.

“The importance of incentives and education motivating young workers to contribute to their DC plan completely swamps any benefit that might arise from selecting a higher-returning early-stage allocation scheme,” the authors wrote. “In fact, considering the documented psychology and behavior of younger plan participants, we think the volatility associated with a higher-returning scheme might prove harmful to the eventual welfare of the participant.”

Don’t reduce equity allocation after retirement

Not everyone agrees with Research Affiliates’ advice for young investors. In another article in the same issue of The Journal of Retirement, two BlackRock analysts recommend that target date funds should start with a high equity allocation and reduce equity allocation over time—but only until the retirement date. They see no logical reason for anything for a constant equity allocation during retirement.

In “Reexamining ‘To vs. Through’: What New Research Tells Us about an Old Debate,” BlackRock’s Matthew O’Hara and Ted Daverman assert that the glide path should flatten at retirement, based on the human capital theory that is used to justify TDFs in the first place.

Young workers by definition have lots of potential human capital, which provides them a regular paycheck for decades; this human capital is similar to a bond. To neutralize their implicit overweighting in fixed income, it’s assumed that young people should invest heavily in equities. But when they fully retire and their human capital flattens out at zero, “the rationale for evolving the glide path [also] ceases,” the authors contend.

The retiree should settle on whatever level of equity exposure he or she feels comfortable with, they write, citing the 1969 work of Nobel laureates as evidence: “Robert Merton and Paul Samuelson each independently demonstrated that… in the absence of labor income… the optimal strategic asset allocation is constant, with the amount of risk reflecting individual risk aversion.” 

‘Boomerang effect’ of peer information

A new paper in The Journal of Finance refutes prevailing academic beliefs about the way people behave in response to information about other people’s behavior.

Older studies have shown that people who obtain information about the financial behavior of their peers tend to adapt similar behaviors. That isn’t always so when it comes to 401(k) enrollment, according to “The Effect of Providing Peer Information on Retirement Savings Decisions,” by Ivy League researchers John Beshears, James Choi, David Laibson, Brigitte Madrian, and Katherine Milkman.

In their case study at a manufacturing company, they found that only about 6% of the firm’s union workers who didn’t participate in their employer’s retirement plan (and weren’t eligible for automatic enrollment) enrolled after receiving information about their coworkers’ savings habits. By comparison, there was a nearly 10% enrollment rate among union workers who didn’t see the peer information.   

But this “boomerang effect” wasn’t universal. It was limited to the lower-paid employees, the researchers found. While workers with relatively high incomes were more likely to enroll after receiving the peer information, low-income workers were less likely to do so. They may have been “discouraged by the reminder of their low economic status,” the researchers wrote.

Why the Swiss like their annuities

Americans don’t seem to understand annuities, and they certainly don’t buy them to the extent that academics believe they should. The Swiss, on the other hand, seem to love annuities.

Nearly two-thirds of Swiss workers convert the savings in their employer-sponsored retirement accounts into annuities at retirement, writes Benjamin Avanzi, a senior lecturer in the business school at the University of New South Wales, in a paper published in the Australian Actuarial Journal.

The reason can be found in the structure of the country’s retirement system, he explains. The Swiss typically buy their annuities within their retirement plans, where they benefit from institutional pricing and the implied endorsement by employers they generally trust.

Also, because the Swiss can use retirement plan funds to buy a house or start a business as well as save for retirement, they tend to consolidate much of their savings in the plans and therefore accumulate large balances. This leads them to ask, “Why not annuitize at least some of this big sum?”

Switzerland’s tax law also encourages its citizens to hold mortgages for life, and annuities can help pay that mortgage throughout retirement. Finally, the Swiss government provides survivor and disability benefits to children, which minimizes the bequest motive that can make Americans avoid annuities.

Bequests: IRA vs Roths

In The Journal of Personal Finance, Baylor University professors Tom Potts and William Reichenstein challenge the assertion, made last year in The Wall Street Journal, that “Roth IRAs are good accounts to leave to loved ones.” The paper demonstrates that it may depend on who has the lower tax rate, parent or beneficiary.

The authors consider a hypothetical elderly widow with $100 in a Roth IRA and $100 in a traditional IRA. Her average income tax rate is 40% and her son’s is 15%. If the widow requires $60 for consumption, she can take it a) from her Roth IRA (leaving $40 in the Roth for her son when she dies) or b) she can empty out her traditional IRA to net her $60 in spending money, after taxes). But which would be best for her son?

Counter-intuitively, her son would be better off if she had spent down the Roth IRA, say Potts and Reichenstein. In the first scenario, the son would inherit the $40 left in the Roth IRA plus $85 (after paying his 15% taxes) from the traditional IRA, netting $125. In the second scenario, he would inherit only the $100 in the Roth IRA. (Reichenstein is co-author, with William Meyer, of Social Security Strategies, self-published in 2011.)

The cost of poverty? Six years of life expectancy

A well-paid 25-year-old American can expect to live six years longer on average than a 25-year-old living in poverty, according to a new study from the Urban Institute and the Center on Society and Health entitled “How are Income and Wealth Linked to Health and Longevity?

The study attributes the shorter life spans to higher rates of heart disease, diabetes, stroke, emphysema, depression and hunger. Health may be harmed by such factors as a lack of access to nutritious food and well-stocked grocery stores, high crime rates in their neighborhoods, fewer screenings for cancer and other diseases, overcrowded schools, polluting industries close to home and longer commutes to work. 

© 2015 RIJ Publishing LLC. All rights reserved.

Only 10% of Americans ‘very satisfied’ with financial situation

Americans of all ages and income levels have trouble with long-term financial planning and instead focus on day-to-day needs, according to a new research brief from the Center for Retirement Research at Boston College.

Not surprising, you might say. But the authors of the study, in exploring the psychological roots of financial myopia, also found evidence that:

  • Day-to-day financial problems (difficulty paying expenses, unemployment, having no savings, and carrying too much debt) have much more bearing on a person’s level of satisfaction with their financial situation than do long-dated challenges, like a lack of retirement savings.
  • Wealth doesn’t change the dynamic. The impact of day-to-day problems on financial satisfaction remains strong even in working households where expenses are consistently met.
  • Financial literacy doesn’t matter much either. The correlation between satisfaction with one’s financial situation and one’s day-to-day problems remains strong even among individuals who are relatively financially literate.

The study, “Dog Bites Man: Americans Are Shortsighted About Their Finances,” incorporates data from the FINRA Investor Education Foundation’s 2012 State-by-State Financial Capability Survey, which gathered information from 25,500 Americans. Researchers Steven Sass and Jorge Ramos-Mercado wrote the report.

The authors defined immediate financial problems as heavy debt, unemployment, trouble covering expenses, and an inability to access $2,000 on short notice. They defined long-term problems as having no retirement plan, no medical coverage or life insurance.

This news helps explain why so many surveys show that Americans are poorly prepared for retirement. One recent report, “Are U.S. Workers Ready for Retirement?” from the Schwartz Center for Economic Policy Analysis at the New School, showed that 68% of adults aged 25-64 do not participate in an employer-sponsored plan. The report arrived at that figure by combining the number of unemployed with the number of people who do not participate in plans offered to them and the number of workers without access to a workplace plan. 

In CRR’s study, immediate problems had 10 times as much impact on the variation in levels of financial satisfaction than challenges that lay far off in the future. People with adequate cash flow were just as sensitive to short-term financial problems, and as insensitive to long-term problems, as people without adequate cash flow.

How can these findings be applied in the real world? The authors concluded that the lack of attention given to long-term needs, such as retirement planning, suggests that people need behavioral “nudges,” like automatic enrollment in 401(k) plans.

“With the shift in financial responsibility to households, it is important to make saving easy and automatic for households at all ages and income levels, so that they can set aside enough to secure a basic level of financial well-being in retirement,” the authors wrote in the study.

Financial satisfaction doesn’t exhibit a normal distribution curve, the authors found. About 10% of Americans are evidently very satisfied, almost 40% are more satisfied than not, 10% are sort of satisfied, 25% are less satisfied than not, and 15% are very dissatisfied, the study showed.

© 2015 RIJ Publishing LLC. All rights reserved.

RetirePreneur: Matt Carey

What I do: I’m the CEO of Abaris Financial. Co-founders Nimish Shukla, Adam Colombo and I have created a direct-to-consumer online platform for income annuities. Our initial focus has been on non-qualified deferred income annuities. We’ll be expanding soon into QLACs, the kind of qualified deferred income annuities that recently received RMD [required minimum distribution] exemption from the Treasury Department. We want to make it easier for an individual or couple to compare the carriers’ products and determine what’s best for them, based on each insurer’s credit rating and payout rate, among otherMatt Carey Copy block factors. We allow clients to see all the quotes in one place. Often times you get a quote from an insurance agent or wealth advisor on an insurer’s product, and it can be complicated to get a quote on the same product from another carrier. We put it all together. Our tool also minimizes the complicated financial terms and industry jargon traditionally used in selling annuities. Finally, forms can be onerous. More and more people prefer to fill out paperwork online. Our site enables people to make the purchase in a simple and secure way. 

Who my clients are: We’re targeting a slightly younger demographic than most people who sell annuities. Most of our clients are between 45 and 60 years old and many are women. In terms of assets, $250,000 to $5 million is our sweet spot. Our market research shows that women value certainty a lot more than men do and seem to be more risk averse. They’re the kind of buyers for whom longevity insurance makes the most sense. They expect to live a long and happy retirement and are looking for an income stream that lasts as long as they do. Most of the financial industry to date has been dominated by men, both in terms of who has sold these products and which person in a household made large financial decisions.  We see women as historically underserved by financial advisors and believe they are increasingly important financial decision-makers. As we expand, we’ll be looking to build out partnerships with CPAs, fee-only advisors and eldercare lawyers who see QLACs fulfilling an otherwise unmet need, but who don’t have the time to get quotes from each insurer and aren’t experts on the products themselves.

Where I come from: I graduated from the University of Pennsylvania and started my career in financial services at Lazard, the independent investment bank. In 2011, I went from the private sector to the US Treasury where I worked on retirement policy and other issues that utilized my finance background. I left the Treasury in 2013 to pursue a Wharton MBA with the specific intent of launching this company. We incorporated the business last year and launched our platform a couple of months ago. 

Why I’m an entrepreneur: If you had asked me five years ago if I’d be an entrepreneur now, I’d probably have said the chances were low. But I realized from my time at Treasury that retirement security will increasingly be provided by individuals themselves and there is a lot of opportunity to improve the way that happens. People are looking for more certainty in retirement, but it’s been a challenge to match consumers’ fear of outliving money with the product that can best provide it. Like other Millennials, I’ve been very influenced by technology and I see a clear path of using tech to improve the buying process for both insurers and consumers.

What’s my business model: We have two business lines. First, we represent a new sales channel for insurers. We act as an insurance producer and work on a commission basis.  We have relationships with seven insurance carriers in this market.  As the largest fixed annuity underwriters (such as New York Life, Metlife, MassMutual, and Northwestern Mutual) unveil their QLAC products later this year, we hope they will also join our platform.

Our second business line is analytics. We’re building out a data-driven platform that will enable carriers to make more informed underwriting, marketing and new product development decisions. You glean a lot more about potential customers when they are researching and getting quotes online than when they are being sold a product offline.  We think this shift to online research and purchasing represents an exciting opportunity for the carriers to harness data to make better decisions.

On the Department of Labor’s conflict-of-interest proposal: There’s been a lot of handwringing in the industry about the DOL proposal and what it means for advisors.  As people who follow the industry closely have noted, the “best interest” rule is not as stringent as the fiduciary rule.  So the reality is that the proposal may create even more confusion among consumers, who still in most cases don’t understand the difference between the suitability test and acting as a fiduciary. At the end of the day, better technology that creates a more intuitive sales process is what’s going to change the industry, in my opinion.  The DOL rules are nudging the industry to change, but my expectation is that many will continue doing things the old-school way. And they will be able to subsist for some amount of time. It’s probably not a long time though.

My biggest obstacles: The market is changing quickly and consumers are demanding more simplicity and transparency. I think it’s pretty clear to most market participants that in order to find new segments and grow the retirement income market you have to look for new channels using better technology and a more tailored marketing message. We are out in front of these trends. But not everyone is going to jump on board right at once. It’s not like a switch flips. It’s a gradual process that takes a bit of time. In some pretty significant ways, we’re changing the way the market functions. That change won’t happen overnight.

My retirement philosophy: The goal of retirement is to not have to think about your money. There’s a lot of value that’s derived from getting a paycheck every month and knowing how much money you have available to spend. A lot of research has shown the value of a guaranteed retirement income stream. My opinion is that good financial planning results in the alignment of your personal objectives, such as living a long and happy life, with your financial objectives.

© 2015 RIJ Publishing LLC. All rights reserved.