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Symetra adds enhanced death benefit to Edge Pro FIA

Symetra Life Insurance Co. has added an optional enhanced death benefit rider to some of its fixed indexed annuity (FIA) products, including Symetra Edge Pro Fixed Indexed Annuity, the Bellevue, WA-based company announced this week.

The new rider is “designed to provide beneficiaries with a potentially larger death benefit than they would otherwise receive from an annuity contract,” said a Symetra release.

The enhanced death benefit rider may appeal to customers seeking the stability and safety of a fixed indexed annuity, but who want the potential to leave a little ‘extra’ to their beneficiaries. This may mean placing a higher priority on enhancing the wealth transfer ability of the FIA than maximizing the annuity’s value for the contract holder’s use.

“While not a substitute for life insurance, the enhanced death benefit rider does have the potential to add significant value for beneficiaries without answering any medical questions,” said Kevin Rabin, vice president of Retirement Products, in a release.

The enhanced death benefit rider highlights:

  • No extended waiting period; the benefit is effective and the rider charge is deducted at the end of the first interest term.
  • No annuitization requirement for beneficiaries. A full lump–sum death benefit is available.
  • The annual rollup percentage of 7% simple interest is available for the first 10 years.
  • The rider is available for issue from ages 0-75.
  • The annual rider charge is 0.90% of the enhanced death benefit amount.

Sold through banks and broker-dealers, Symetra Edge Pro features two index options, each with a choice of two interest-crediting methods. It offers a fixed account option and a guaranteed minimum value feature, and four no-cost options for liquidity during either the five-year or seven-year surrender charge period.

© 2014 RIJ Publishing LLC. All rights reserved.

Life insurers grasp for yield, with mixed success: Conning

Although life insurers have tried to survive the Fed-induced low yield environment by taking on more credit risk, gross total returns for the industry turned negative in 2013 because of interest rate movements, according to a new study by Conning.

The Conning study, “Life Insurance Industry Investments: Added Risk in 2013,” analyzes life industry investments for the period 2009-2013, providing data for the industry as a whole, by insurer size, and for five peer groups. The study also discusses problems facing the life insurance industry.

“Insurers have responded to the continued low interest rate environment by adding credit risk to their portfolios,” said Conning analyst Mary Pat Campbell, in a release. “The spread between industry book yields and reference rates has been widening since 2009, which we believe reflects the increasing risk within the industry portfolio.

“The industry’s quest for yield began in 2010 and has only increased in 2013,” agreed Steve Webersen, director of research at Conning.

“The largest shifts have included greater allocation to NAIC-2 rated securities and to private placement bonds, and insurers are not dissuaded by the risk-reward tradeoff so far,” he added. “That said, investment strategies differ greatly for different sized firms, and our analysis shows that the larger insurers are more focused on higher-risk assets generally.”

© 2014 RIJ Publishing LLC. All rights reserved.

MassMutual settles part of excessive fee lawsuit for $9.5 million

The parties in Goldenstar, Inc. v. MassMutual Life Insurance Co. filed a motion last Friday seeking court approval of a settlement of their lawsuit, in which plaintiffs challenged (among other practices) Mass Mutual’s receipt of revenue sharing payments from investment providers in connection with plan investments, Fiduciary Matters blog reported.

The settlement agreement allows for two settlement classes to be approved:

  • The Monetary Relief Class, which covers current and past retirement plan customers of MassMutual. This class will receive a payment of $9,475,000, which will be reduced by a claim for attorney’s fees up to 1/3 and costs up to $315,000.
  • The Structural Changes Class, which covers current and future retirement plan customers of MassMutual.

For the Structural Changes Class, the promised changes to be implemented over the next 12 months include:

MassMutual shall make the following changes to the menu(s) of investments it offers (“Product Menu(s)”):

  • Identify to plan sponsors any addition of any insurance company Separate Investment Account, Mutual Fund, Bank Collective Trust Fund or other investment option to the Product Menu(s).
  • Give 60 days notice and obtain Plan fiduciary’s consent (or failure to object) before deleting, changing or replacing any funds or classes of funds in a plan’s selected investment lineup, unless the fund is no longer available. A violation can result in termination of group contract without a surrender charge or penalty.
  • Notify plan sponsors on the MassMutual’s Plan Sponsor Website of any removal of a Fund from the Product Menu at least thirty (30) days prior to the removal, and state the effective date of the removal.
  • Inform current plan sponsors within 90 days of the effective date of any settlement and future plan sponsors at point of sale in writing that such deletions will be identified on the Plan Sponsor Website.
  • Provide on the Plan Sponsor Website for each fund made available by MassMutual a disclosure of the expense ratio for each Fund, including the amount, if any, of the SIA Management Fee or other direct fees specifically associated with each Fund.
  • Disclose for each Fund made available by MassMutual the revenue paid to MassMutual from a Fund, including disclosure of those Funds that make no  revenue sharing payments to MassMutual.

MassMutual modify its written point of sale disclosure, so as to make the revenue sharing process, and the differences between fund share classes, and the significance of those differences, transparent, so that the Plan customers will know that they have the option of paying directly for plan services rather than indirectly through higher charges for certain fund share classes.

Each of the Plans in the Settlement Classes will be deemed to have elected to reinvest all mutual fund dividends from the effective date of the Plan’s Group Contract. Defendant’s point of sale disclosures will now provide that, as a result of entering into a contractual relationship with Defendant through a Group Contract, each Plan is directing Defendant to reinvest any mutual fund dividends.

Defendant will include in its proposal an explanation of the option for Plan customers to pay all fees to Defendant through direct charges and, if requested by the plan sponsor or its advisor, will offer a menu of Funds for which Defendant does not receive revenue sharing payments.

Defendant shall not make any change in the compensation that it receives from the Plans, including the SIA Management Fees or the Funds without providing each affected Plan with sixty (60) days written notice and an opportunity to terminate its Group Contract without penalty if the changes are not acceptable.

The filings do not provide a monetary value to this affirmative relief.

The post MassMutual Settles Excessive Fee Lawsuit appeared first on Fiduciary Matters Blog.

The lawsuit brought by MassMutual’s own employees is not affected by this lawsuit.

Excluded from the classes are:

  • Defendant,
  • Any administrators of retirement plans (“Plans”) for which Defendant’s directors, officers or employees are beneficiaries
  • Any Plans for which the Judge(s) to whom this case is assigned or any other judicial officer having responsibility for this case is a beneficiary,
  • Any Plans that were former Hartford Plans (as that term is defined in the Settlement Agreement), and
  • Any Plans which are invested through registered products

© 2014 RIJ Publishing LLC. All rights reserved.

“Neuromarketing” research can improve participant communications

Participant communications is becoming a bigger focus for retirement plans, not just in the U.S. but worldwide. To make its communications to plan participants more effective, the Dutch national pension fund ABP has carried out specially commissioned “neuromarketing” research, IPE.com reported.

Neuromarketing involves the study of subconscious and emotional reactions to external stimuli, such as written information or pictures, by monitoring brain activity. It can therefore be used to give advertising or marketing messages more impact.

“Around 95% of decisions people make are made subconsciously,” said Joyce Vonken, marketing intelligence specialist at ABP’s administration agency, APG. “We wanted to know how pension fund communication influences people’s subconscious emotions and associations, how effective the communication is and how we can improve it. Everything is changing in pensions, so we want members to be aware about it, recognize whether they need to take action, and what to do.”

Besides changes in pension rules made by regulators, members need to remember a number of legal practicalities in order to avoid unwanted outcomes, said Vonken.

For example, in the Netherlands, non-married couples need to nominate their partners as their pension beneficiaries by agreeing to a living-together contract and registering the partner in the pension plan. Otherwise, one partner can’t claim the other’s death benefits.

Similarly, when people change jobs and, consequently, their pension fund, they can choose to transfer the accrued value of their previous pension fund to their new fund.

In the ABP neuromarketing research, 40 volunteers were placed in a brain scanner and briefly shown 118 separate statements, each with an accompanying picture. The scan showed which parts of the brain showed activity in response to each piece of information. Emotional reactions ranged from the positive (desire, expectation and trust) to negative (fear, anger and disgust).

The research found that people will take action (read information, nominate someone or  subscribe to a newsletter) when the balance of emotions is positive and when the stimuli are appealing.

“In general,” Vonken said, “the results showed that, “In their communications with members, pension funds have to focus on positive associations with pensions, ” Vonken said. “Rather than warn how important saving for a pension is, we should emphasize how people who save can enjoy their pension later on.”

Research subjects tended to perceive pensions as a whole negatively. But they perceived favorably the fact that all Dutch pension funds send members an annual uniform pension overview (UPO)—a standardized statement of expected retirement income and death benefits. ABP says this may be because it is personally applicable, uniform and regular.

People find information about their own pension relevant, said Vonken, but sometimes they need extra motivation to take action. The extra motivation can be based on positive associations with pensions and retirement and the right wording and imaging.

The research also highlighted the effects on people’s subconscious of intrinsic and extrinsic motivation. Intrinsic motivation, for instance, would come from feeling good about being well prepared for the future right now by subscribing to their fund’s newsletter.  Extrinsic motivation could come from inducements such as receiving the chance to win an iPad in return for subscribing to a newsletter.

The results showed that the right intrinsic motivation was as effective as extrinsic motivation because it gave people a sense of wellbeing. Extrinsic motivations are also likely to wear off over time. And, according to Vonken, a lot of small changes can make a big difference.

For instance, the subject line in an email newsletter can increase the number of people who read it and go to the pension fund’s website, thus getting informed.

ABP’s marketing and communications teams are now being trained to convert the research results into practical improvements to the content, presentation and layout of their campaign documents.

© 2014 RIJ Publishing LLC. All rights reserved.

Experts Assess the Latest on ‘QLACs’

When Deputy Treasury Secretary J. Mark Iwry stood at the podium in Knight Theater in Charlotte, NC, last Friday, and broke the latest news about “QLACs” to a gathering of a hundred or so Retirement Income Industry Association members, he left no ambiguity on one point.

The government’s retirement security advocates clearly want to make 401(k) plan sponsors feel more legally secure about offering default annuity options to participants in defined contribution plans. And it has said it thinks a QLAC—a qualifying longevity annuity contract, or qualified deferred income annuity—would fill the bill.

To allay plan sponsors’ anxieties about putting annuities in their plans, the Treasury Department, IRS and Department of Labor all issued written or verbal communications last week saying that such an option could be added without necessarily creating new fiduciary liabilities and without violating federal rules (“nondiscrimination” rules) against plan designs that favor older, highly-paid workers.    

The announcements were also evidently intended to relieve any concerns that the government wants to impose a mandate on plan sponsors to offer annuity options in DC plans. In his comments in Charlotte, Iwry,  Treasury’s chief advisor on retirement and health care policy, assured the audience that market-based solutions, not government mandates, can best fill the retirement income vacuum left by the disappearance of pensions and the absence of income features in most defined contribution plans.  

Those market-based solutions, Iwry told RIIA, could take any of several forms, including a deferred group annuity inside a target-date fund or a managed account. It could be either an immediate annuity whose income stream starts at retirement or a deferred income annuity (DIA) whose stream begins as late as age 85. It would be voluntary, not mandatory, for the plan sponsor and for each participant. 

“It’s a strong message that lifetime income is an important outcome for plan design, and clearly says annuities can be part of a qualified default investment alternative, and specifically, part of a target date fund. It’s great news,” said Jodi Strakosch, a former MetLife retirement executive who ran that firm’s since-abandoned experiment with in-plan annuities, called SponsorMatch.

Others agree. “It’s clear that the government is promoting retirement income in DC plans,” said Steve Shepherd, partner, Institutional Annuities and Life Insurance Solutions at Hewitt EnnisKnupp, a part of Aon.  “We’re trying to help plan sponsors think through implementing the QLAC. When we saw the DOL letter and the IRS notice, we thought it was another step in the right direction.” 

Watershed, or feel-good

But any certainty arising from the carefully worded announcements ended there, according to institutional retirement income experts who spoke with RIJ this week. They aren’t sure how broad or narrow the application of the government’s statement. It’s not clear if Iwry’s announcement represented a watershed for in-plan annuities, or an incremental advance in a long campaign, or just a feel-good moment for the relatively small subculture of in-plan annuity advocates.

Mark Fortier, the former AllianceBernstein executive who led the design of an in-plan annuity, underwritten by three life insurers, in target date funds at United Technologies Corp. in 2011, had some questions.

“Everybody was waiting for Treasury and the DoL to tell the world that they advocate lifetime income in DC plans. This tells plan fiduciaries that they want that to happen. That’s all positive,” he told RIJ this week.

But, in reading Notice 2014-66 from the IRS and the letter about QLACs from Phyllis Borzi of the DoL, Fortier found that they didn’t address many of the devilish details associated with putting an annuity in a plan, like liquidity options, or whether the pre-annuitized allocations will be held in an insurer’s general account or in a separate account.

“Certain items in [the announcement] create ambiguity as much as they clarify ambiguity. But it’s good news. My hope is that industry will help them fill in the missing pieces. They’ve opened the door of opportunity for some of those who’ve been sitting on the sidelines.”

Meanwhile, the director of the Defined Contribution Institutional Investment Association has sent out an email inviting members of DCIIA, a trade group of plan providers, to join a discussion about the announcement. “We are putting together a task force to review the guidance, share insights with our membership and provide feedback to Treasury,” said Lew Minsky, DCIIA’s director.

The type of in-plan annuity that appeared to be blessed—or at least unshackled—by last week’s announcement has been proposed and even launched in the past, but it hasn’t gotten traction. Whether the latest clarifications will be sufficient to jump-start that product is impossible to predict, but they were widely believed to be necessary.

Besides the AllianceBernstein product, there has been SponsorMatch, a program from MetLife and Barclay Global Investors where participants could buy future income units, BlackRock’s LifePath project, unveiled in 2013, and an initiative by Mutual of Omaha in 2010 for the micro-plan market. In 2004, Retirement Income Industry Association chairman Francois Gadenne and a colleague patented a related product called Pension Shares. (Gadenne’s interest in their patents, which include the illustration below at right, has been in a blind trust, Gadenne said.) All of these efforts involved giving plan participants the option to buy discrete amounts of future income before retirement. F Gadenne Pension Share chart

None of these has gotten as much traction as programs that offered a guaranteed minimum withdrawal benefit in a target date fund. Prudential’s IncomeFlex and Great-West’s SecureFoundation defined contribution annuities represent this type of product. Srinivas Reddy, head of investments for Prudential Retirement, said that about 100,000 plan participants are using IncomeFlex—still only a fraction of what his company hopes the market will be.

What about GMWBs?

But this type of product was not directly addressed in last week’s announcements, leaving Reddy a bit perplexed. “When I look at a regulatory announcement, I want to know if the guidance adds clarity and if it’s broad enough to apply to multiple varieties of solutions and will foster innovation. But this applies only to a particular type of product,” he told RIJ.

“That product is the one that uses QLACs. But that design type has gotten no traction at all. If you look at [the GLWB] solutions, we know they resonate. So, while the announcement acknowledges that retirement income is important, it was very specific to one product type,” Reddy added. A Treasury spokesman said that any specifics in the announcement were meant to address specific legal concerns voiced by plan sponsors and providers, and not to be interpreted as excluding or restricting

But guidance on the living benefit design could be forthcoming, according to ERISA attorney Fred Reish of Drinker Biddle & Reath. “My sense is that Treasury is also working on GMWB guidance, which they feel presents different issues,” he said in an interview yesterday. “So, the fact that GMWB wasn’t included wasn’t a negative statement, just an indication that materially different products will have different pieces of guidance.”

Asked if participants are likely to embrace in-plan annuities, Reish pointed to TIAA-CREF’s defined contribution plans, where academics can allocate any part of their savings to a fixed income investment that turns into a life- and/or period certain annuity after retirement. “TIAA CREF has had relatively good uptake on annuities,” Reish said. “It is a role model for what can be done. For any type of guaranteed product, though, I think the key is for it to be accumulated or acquired over years of participation in a plan.”

Not a tsunami

The appeal of contributing to an annuity before retirement is based on the idea that guaranteed income costs less when you buy it in advance, and the earlier you buy a dollar of future income, the less it is likely to cost.

“If I went out at age 65 to buy an annuity with money from a regular TDF, it would cost me more than if I bought it with units from a TDF with an in-plan annuity option,” said Strakosch. “Any time you buy income on a deferred basis, you allow the insurance company the gift of time. We don’t typically call it a discount. But there’s a price difference.”

In providing the guarantee, the insurer assumes the risk that the underlying assets won’t grow enough to cover the cost of making all the income payments before the participant dies. In last week’s government announcement, 55 was the suggested age at which participants would begin allocating money to the annuity option in the TDF. But, according to Treasury, that was not intended to mean that contributions to an annuity couldn’t begin earlier.

Aon’s Shepherd said his firm looks at this year’s government announcements about QLACs to be an incremental advance. “Our position is that this is an evolutionary type of development, not a watershed event,” he told RIJ.

“Plan sponsors are with more frequency looking to adopt these products over the next few years,” he said.  The trends are directionally there. But we have told every industry leader that this won’t be a tsunamic event. Plan sponsors will have to approach this carefully and consciously.

“We don’t see this as a product evolution. We don’t think that plan sponsors will just drop in a product and feel that they have met the retirement income needs of the participants. Plan sponsors need to understand the demographics of their plans and the communication needs of their individual participants, and they may need to adopt multiple income options. They will need to figure the right approach for their plans, and that’s going to take time.”

© 2014 RIJ Publishing LLC. All rights reserved.

Fall Issue of The Journal of Retirement Appears

The Fall 2014 issue of The Journal of Retirement, released this week, includes eight timely articles on a variety of retirement topics, written by David Blanchett, Alan Gustman, Moshe Milevsky, Larry Siegel and other well-known authors and researchers in the field. 

One article analyses the risks and benefits of variable annuities with lifetime income benefits, while another calls for a national private defined contribution plan system that would take employers out of the pension business. Other articles examine the tradeoffs involved in retirement investing, the pricing of deferred income annuities and the role of alterative assets in retirement plans.

Here are the titles of the articles in the fall issue of JoR, and corresponding abstracts:

Let’s Save Retirement: Repairing America’s Broken System of Funding Workers’ Retirement

By Russell L. Olson and Douglas W. Phillips

This article presents a comprehensive set of recommendations for a unified private DC pension system to cover all working Americans, with a single set of rules and without cost to the government.

A key part is the creation of broadly diversified trusteed retirement funds (TRFs), whose sponsors are trustees, with fiduciary responsibilities. TRFs will relieve employers from fiduciary responsibility for all future DC contributions.

Employee contributions will automatically go into a broadly diversified TRF unless the employee either opts out or selects a preferred TRF or the employer already sponsors a defined benefit (DB) pension plan.

Retirees will be encouraged to use their TRF savings to buy either an immediate or deferred indexed annuity. A new government agency, the Federal Longevity Insurance Administration, will enable private insurance companies to provide low-cost annuities.

The Great Recession, Decline, and Rebound in Household Wealth for the Near-Retirement Population

By Alan L. Gustman, Thomas L. Steinmeier, and Nahid Tabatabai

Despite a severe decline in asset values during the Great Recession, the wealth of early Baby Boomers (ages 51 to 56 in 2004), fell by only 3.6%. Much of the decline was cushioned by the wealth represented by Social Security and defined benefit (DB) pensions.

The rebound in asset values observed between 2010 and 2012 mitigated, but did not erase, the losses experienced earlier. Those in the highest wealth deciles, with a larger share of financial assets, were hurt most severely. Unlike those in lower wealth deciles, they have yet to regain the wealth lost during the recession.

Although the losses in assets imposed by the Great Recession were relatively modest, the failure of assets to grow above their initial levels has imposed a cost on recent retirees.

Alternative Investments in Defined-Contribution Retirement Plans: Opportunities and Concerns

By Stephen C. Sexauer, and Laurence B. Siegel

The authors ask whether the inclusion of alternative assets—assets other than stocks, bonds and cash—in defined contribution retirement savings plans is a good idea. They conclude:

  • Risk estimates for alternative assets need to be adjusted upward and expected return estimates downward.
  • The liquidity needs of the fund and of the plan participants should be carefully considered when investing some of the participants’ money in alternatives.
  • The total invested in alternatives on behalf of plan participants should not be large.

The Role of Variable Annuities in Addressing Retirement Risks

By Nevenka Vrdoljak, David Laster, and Anil Suri

This article examines how adding a variable annuity with a guaranteed lifetime withdrawal benefit (VA + GLWB) to a balanced portfolio can help reduce the risk of running out of money in retirement. It quantifies, through simulation analysis, the degree to which an allocation to a VA + GLWB can help mitigate longevity and sequence of returns risk.

This risk reduction comes at the cost of a decrease in the expected future bequest. The article also explores how the timing of withdrawals and the asset allocation within a VA + GLWB impacts retirement outcomes.

Addressing Key Retirement Risks

By David Blanchett

This article introduces a new model to determine the optimal allocation to equities, real assets, and annuities for a retiree with a given set of preferences. This model directly incorporates a cost associated with deviating from the investor’s target risk preference, jointly testing the effects of four preference variables—aversion to volatility, strength of a bequest motive, preference for sustainable expenditure, and sensitivity to the risk of future inflation—using a dynamic withdrawal strategy and taking a probabilistic approach to mortality.

Return Sequence and Volatility: Their Impact on Sustainable Withdrawal Rates

By Matthew B. Kenigsberg, Prasenjit Dey Mazumdar, and Steven Feinschreiber

Using historical analysis, the article explores the implications of sequence of returns risk and suggests strategies for countering it, including annuitization and adaptive withdrawal strategies.

The article also explores volatility risk, separated as much as possible from sequence risk, and finds that the relationship between volatility, return, and SWR (sustainable withdrawal rates) is not linear. In fact, for a given horizon and degree of confidence, the relationship between the Sharpe ratio and the rate of return displays an inflection point, where the level of return required per unit of risk reaches a minimum.

Mortality Plateaus and the Pricing of Longevity Insurance

By Moshe A. Milevsky

The article examines the implications for the pricing of longevity insurance and life annuities of a plateauing in the instantaneous force of mortality (IFM) at advanced ages. Given the increasing popularity of advanced life delayed annuities (ALDAs, or deferred-income annuities) and the current low-interest-rate environment, the present-value cost of misestimating the dynamics of late-life mortality can be substantial. The article also offers some comments about the possibility of using ALDA prices to imply market expectations of mortality dynamics and plateaus in a manner similar to implied volatility in the options market. All this has obvious implications for annuity buyouts, buy-ins, and other forms of longevity risk transfer as well the most pressing retirement problem for individuals—how to make their money last for the remainder of their lives.

Increasing Defined Contribution Plan Participation: A California Pilot Project

By Jon D. Kanemasu, Stacie Sormano Walker, and Valerie Wong

The State of California is a multi-agency employer, with more than 200,000 employees. State employees participate in a defined benefit (DB) retirement plan and most have access to a voluntary state-sponsored supplemental defined contribution (DC) plan.

Three State of California agencies recently launched a campaign pilot project to evaluate the effectiveness of different outreach strategies in increasing supplemental DC enrollment and contributions.

The campaign results suggest that outreach efforts are effective in increasing enrollment and existing enrollee contributions, although their effectiveness may vary depending on the intensity of outreach applied.  

© 2014 RIJ Publishing LLC. All rights reserved.

RetirePreneur: Steven Saltzman

What I do: Saltzman Associates provides consulting services and solutions to institutional distributors, marketers and underwriters of insurance and investment products. We provide market intelligence and business development services. Besides traditional consulting work, we conduct industry roundtable discussion groups where clients can engage with peers, clients and prospective clients. We find that having open discussions where clients can share non-proprietary information is an easy way to help our clients improve their results. Saltzman copy block

Often, firms don’t know how a tactical aspect of their business performance compares to that of similar organizations. For example, two broker-dealers may both be up 10% in a certain line of business.  At first glance, it might seem that they are performing equally well and that 10% is a “validated” rate of growth. But after talking, managers from the two firms may find they achieved the same results with different tactics! If both firms leverage what they learned about the other, then their potential growth rate should be more than 10%. Our roundtable meetings show us what our clients are concerned about, and what tactics make them successful.

Who our roundtable sponsors and subject-matter experts are: The sponsors are usually product-providers. They could also be a technology providers or general agencies. The attendees are usually executives who have responsibility for a specific line of business. Participants might talk about planning for healthcare costs in retirement, or annuity distribution issues and opportunities, or regulatory risk management issues, or product management changes. 

Who my clients are: Our clients are broker-dealers, banks, credit unions, insurance companies and related financial services companies that support the delivery of investment and insurance products through all types of broker dealers. It’s a varied group.

Why clients hire our company: The short answer is because ‘we get it.’ Having been in their shoes myself, I understand what our clients are tasked with achieving. Over my career, I have worked for broker dealer/distributors and product/service providers in the financial services industry. That give us an important perspective on what’s important to clients as well as their constraints. You could say I speak both languages.

Where I came from: I started as a salesman in the insurance business in 1992, working for First Union bank in Charlotte. I quickly learned that I was not going to set the world on fire as a producer. Instead, I was often tasked with helping the organization tackle a new opportunity or improve a process that had broad impact across the organization. After seven years at First Union, I left to join JP Morgan Chase as its director of Retail Insurance, where my responsibilities, in addition to managing the traditional insurance business, also included the managing the proprietary annuity underwriting business and the third-party annuity providers.  I spent six years at JP Morgan Chase. After a short stint running distribution for a start-up insurer based in Bermuda, I founded Saltzman Associates in 2009.

My business model: Our clients pay an hourly rate or set fee for our consulting services. Much of our work relates to roundtables, reports or studies. We use a sponsorship model where underwriters and service providers provide financial support for projects or events that broker-dealers can leverage to improve their business.

The source of my entrepreneurial spirit: I figured out early in my career that I was better at the ‘build’ side of business than being a ‘producer.’ If I look back at my career, there have been entrepreneurial elements in each assignment. Each job or project has been focused on helping a business that was establishing its place in the market or taking a product or service into a market that did not exist before. So starting Saltzman Associates was part of a natural progression.

How I spend my spare time: My wife, Jennifer, is an active partner in the business, so we do our best to have a life outside of work. We have two children, ages 10 and 12, who are both active in travel sports. Watching them progress in their sports while learning about the importance of teamwork has been a tremendous source of joy for us. Our schedule allows us some flexibility to be active in our local schools. Jennifer has done a lot of work with First Book Charlotte, whose mission is to help children from low-income families read and own their own books.

My retirement philosophy: In the end it’s about taking control of what you spend your time doing, whether it’s another type of work, or philanthropy or family or travel. I believe that people increasingly view retirement through a different lens than previous generations.

© 2014 RIJ Publishing LLC. All rights reserved.

 

All skewed up: Most IRA owners hold extreme asset allocations

In 2012, almost 60% of individual retirement account (IRA) owners had less than 10% or more than 90% of their savings in a particular investment category, according to the Employee Benefit Research Institute (EBRI).

The full report, “IRA Asset Allocation, 2012, and Longitudinal Results, 2010‒2012,” is published in the October EBRI Notes, online at www.ebri.org.

Based on the latest results from the unique EBRI IRA Database, EBRI found that 23.7% of IRA owners had less than 10% in equities and 35.5% had more than 90% in equities. Furthermore, almost one in five IRA owners (18.5%) had more than 90% of their assets in bonds and money.

Roth IRA owners were the most likely to hold more than 90% in equities, EBRI said, but that likelihood gradually declined after age 55. Those age 85 or older had a higher average share of their assets in bonds or money funds, a finding driven by the large share of owners in that age category with more than 90% in bonds.

Looking at all the assets in the EBRI IRA Database in 2012, 52.1% were in equities, 9.5% in balanced funds, 15.1% in bonds, 12.8% in money and 10.6% in “other” assets. When the equity allocation of balanced funds was to added to the equity funds, IRA owners had a total equity exposure of 57.8% of assets. 

Male and female IRA owners had similar average allocations to bonds, equities, and money. Males were more likely to have assets in the “other” category, while females had a higher percentage of assets in balanced funds. Those older or owning a traditional IRA had, on average, lower allocations to equities. Individuals with the largest balances had the lowest combined exposure to equities (including the equity share of balanced funds). 

The EBRI IRA Database collects data from IRA plan administrators. For 2012, it contains information on 25.3 million accounts with total assets of $2.09 trillion. For each account within the database, the IRA type, the account balance, any contributions during the year, the asset allocation, and certain demographic characteristics of the account owner are included (among other items). Furthermore, the accounts can be linked by the account owner to aggregate the accounts to the individual level both across and within data providers, which allows for behavioral studies at both the individual and account levels. 

EBRI’s analysis study includes the first look at asset allocation longitudinally from 2010‒2012 and finds that equity allocations in 2010 were very similar to those of 2012. This result appears to be driven by the almost 60% of accounts that remained at either a 0% allocation or a 100% allocation in both years. 

 

© 2014 RIJ Publishing LLC. All rights reserved.

A 23.8-year average retirement for female DB pensioners: SoA

Longevity in the U.S. is increasing and private pension plan sponsors will need newly-revised mortality tables in order to estimate their plans’ financial obligations, according to the Society of Actuaries, which released new mortality tables and an updated mortality improvement scale this week.

Among males age 65, overall longevity rose 2.0 years from age 84.6 in 2000 to age 86.6 in 2014. For women age 65, overall longevity rose 2.4 years from age 86.4 in 2000 to age 88.8 in 2014, according to the new tables.

Those improvements could raise a private pension plan’s liabilities by four to eight percent, depending on the design and demographics of the plan, the SOA release said.

The new tables are updates to the RP-2000 mortality tables (published in 2000) and the mortality projection scale (published in 2012). Developed by the SoA’s Retirement Plans Experience Committee (RPEC) over a period of five years, the new tables were reviewed by two independent committees and several expert peer reviewers. They were also subjected to a four-month comment period.

The updated mortality tables were based on data from private, uninsured pension plans. They reflect about 10.5 million life-years and 220,000 deaths between 2004 and 2008, comparable to the data set used in 2000 to develop the SoA’s previous mortality tables. The new study includes a mortality table (RP-2014) that details actual death rates observed by private pension plans, and an improvement scale (MP-2014).

© 2014 RIJ Publishing. All rights reserved.

LIMRA links undersaving by Boomers to spending on family cellphone plans

Six in 10 American parents provide financial support to their adult children, according to a new LIMRA Secure Retirement Institute study, potentially hurting their own retirement readiness.

More than one-third (36%) of parents help pay for adult childrens’ cellphones/mobile service, perhaps because of the prevalence and economies of family telecom plans. About one-fourth of parents help with college expenses, student loan debt, rent or mortgage expenses. Thirty-seven percent of parents provide no financial support to adult children.

The LIMRA-SRI study also found that 7 in 10 U.S. households with adult children have at least one adult child living at home. Nearly three quarters of households with adult children ages 18-22 have at least one adult child residing in their home.

“While Millennials are the most educated generation in history, nearly four in 10 are unemployed and many more are underemployed,” said Deb Dupont, associate managing director, LIMRA Secure Retirement Institute, citing Pew Research data. 

“Parents of Millennials, even those over the age of 22, are providing considerable support to their children at a time in their lives when saving from retirement should be a priority,” she added. While “only 45% of parents who have financially supported their adult children in the past year say it has negatively impacted their retirement savings… we believe people are likely to underestimate the collective impact of incremental costs.”

Prior LIMRA Secure Retirement Institute research found that more than half of pre-retirees have less than $100,000 in financial assets. The findings are based on a nationally representative survey of 1,009 Americans. The survey was fielded in July 2014.

© 2014 RIJ Publishing LLC. All rights reserved.

The Bucket

Ringquist moves to Retirement Clearinghouse

Neal Ringquist has joined Retirement Clearinghouse, the provider of automatic and managed portfolio solutions, as executive vice president of sales and marketing with responsibility for the company’s marketing strategy and plan sponsor sales channel.

Ringquist joins RCH from Advisor Software, Inc., where he was president and chief operating officer for nine years. Previously he was vice president of sales and marketing for Morningstar Associates and executive vice president of sales, marketing, and client service for mPower.

Ringquist will use his background in retirement-oriented financial services, advisor relations, and financial technology to help grow adoption of RCH’s services that facilitate the portability of qualified retirement savings and in-plan account consolidation, RCH said in a release. 

Allianz Life posts a new consumer video about Social Security

A two-minute video about factors that people should consider when planning their Social Security benefits is now available at www.allianzlife.com/socialsecurity, the Minneapolis-based insurer announced this week.

Titled “What you don’t know about Social Security could cost you,” the video is part of an Allianz Life Social Security education program, which includes other planning resources and a web tool. The two-minute video highlights situations that may impact Social Security benefits and urges integration of Social Security benefits into a complete retirement portfoli

According to the video, the amount of Social Security income a retiree receives will vary, depending on when and what options are chosen. The video highlights some of these scenarios, such as having a disabled child, obtaining a benefit as a divorced spouse, or understanding how Medicare may impact Social Security income. 

Prudential to reinsure longevity risk of UK insurer

Prudential Retirement Insurance and Annuity Company (PRIAC) has agreed to reinsure the longevity risk of a portion of the pension bulk annuity business of UK-based insurer Legal & General Group plc, according to a release from PRIAC, a unit of Prudential Financial Inc.

Legal & General holds £24.6 billion ($39 billion) in bulk annuity assets as of June 30, 2014 and has completed £3.1 billion ($4.9 billion) in new transactions in the half-year to June 30, 2014, the release said. PRIAC is providing longevity reinsurance on approximately £1.35 billion ($ 2.2 billion) of Legal & General’s bulk annuity portfolio.

PFI has completed the largest known pension and longevity risk transfer transactions in the UK and North America. It has completed the General Motors, Verizon and BTPS transactions and recently entered into agreements with Motorola and Bristol-Myers Squibb to settle pension liabilities.

Higher annuity sales brighten down quarter for Symetra

Symetra Financial Corp. reported third quarter 2014 adjusted operating income of $45.5 million, or $0.39 per diluted share, down from $48.8 million, or $0.41 per diluted share, for the third quarter of 2013.

For the third quarter of 2014, net income was $36.0 million, or $0.31 per diluted share, down from $45.3 million, or $0.38 per diluted share, in the same period a year ago. 

Annuity sales were as follows:

Deferred Annuities

  • Pretax adjusted operating income was $30.7 million for the quarter, up from $23.8 million in the previous period. Growth in fixed indexed annuity (FIA) account values drove the increase, contributing $6.5 million more to interest margin than in the prior period, and solid base interest spreads were maintained on higher traditional deferred annuity account values.
  • Total account values were $14.8 billion at quarter-end, up from $12.9 billion a year ago. FIA account values more than doubled to $2.9 billion, from $1.3 billion a year ago.
  • Sales for the quarter were $759.3 million, up from $747.1 million in the year-ago quarter. Strong sales of both traditional fixed annuities and FIA were achieved through continued expansion and improved penetration of Symetra’s bank and broker-dealer distribution network. 

Income Annuities 

  • Pretax adjusted operating income was $2.1 million for the quarter, down from $7.1 million in the prior-year period, due primarily to lower investment margin. This included $1.9 million of mark-to-market losses on alternative investments.
  • Mortality gains were $0.2 million for the quarter, compared with mortality gains of $1.1 million in the previous period. Mortality experience can fluctuate from period to period.
  • Sales were $62.3 million for the quarter, up from $38.9 million in the prior period.

© 2014 RIJ Publishing LLC. All rights reserved.

Johnny RetirementSeed

Steve Vernon shares a simple message as he criss-crosses the USA, addressing audiences large and small and promoting his financial self-help books, his MarketWatch column, his website, restoflife.com, and his research projects at the Stanford Center for Longevity.

Work longer, says the actuary-turned-retirement-guru. Delay Social Security. Use guaranteed income to cover your essential expenses. Invest in dividend-paying stocks. Exercise and eat right. And get your investment advice from unconflicted advisers.

At 61, Vernon preaches what he practices. After retiring from Wyatt Watson in 2006 after 25 years as a pension consultant, the southern California native looked in the mirror and saw a person still too energetic to be idle and, despite a nice pension, not rich enough to stop working altogether. 

“I’d paid for my kids’ education, I had enough savings and I didn’t need to make the salary I used to make,” he told RIJ recently. “I just needed to cover my living expenses. I tell people to think about retirement this way, because retiring too early is too expensive. I joke that I’m a ‘one-rat’ experiment. I’m living the lifestyle I advocate. And then I write about it.”

Vernon spotted the Boomer retirement opportunity early. He published his first book on the topic, Don’t Work Forever: Simple Steps Baby Boomers Must Take to Ever Retire, almost 20 years ago. He followed that with Live Long and Prosper! In 2012, he published Money for Life: Turn Your IRA and 401(k) into a Lifetime Retirement Paycheck.      

This year Vernon published Recession-Proof Your Retirement Years: Simple Retirement Strategies That Work Through Thick or Thin (Rest-of-Life Communications, 2014). It’s aimed at educated, affluent Boomers not unlike himself.

“I’m talking to people who are not millionaires but who have savings,” he told RIJ. “If you have a few million and a good adviser, you don’t need me. And if you don’t have any savings at all, I can’t help you, because I’m teaching people how to use their savings.”

Although Recession-Proof Your Retirement Years is written for near-retirees, retirement advisers should read it too. Vernon’s holistic approach—an overused phrase but an accurate one—will remind you that retirement planning means much more than managing money. The retirement income challenge requires a 360-degree treatment, and this book touches all or most of the essential compass points.   

Grounded advice

Vernon’s advice about retirement income turns out to be quite traditional; the book’s greatest value of the book lies in the amiable asides and observations, all grounded in Vernon’s personal experience.

Here’s an example of the traditional. His three basic “Retirement Income Generation” (RIG) strategies, for instance, are unsurprising: 1) Just spend your investment income; 2) just spend 4% of your principal each year; or 3) buy an income annuity.

But Vernon (below) customizes the conventional wisdom with practical suggestions. For example, he suggests following RIG #1 in your 60s (while still working part-time), RIG #2 in your 70s (when, as life expectancy shrinks, it’s safer to increase the withdrawal percentage), and using RIG#3 in your 80s and beyond. He likes the idea of time-segmentation—a bucketing strategy based on linking risky assets to longer time horizons. He calls it “age-banding,” and notes astutely that choosing the right time to transfer assets from bucket to bucket won’t necessarily be easy.     

Annuity sellers and broker-dealer reps probably won’t love this book. Like many do-it-yourself investors, Vernon has a Bogle-ish aversion to fees. He warns his readers away from all but the cheapest no-load deferred annuities and against whole life insurance. For professional advice, he prefers guidance from fee-only advisers.

Steve Vernon

But he’s not risk-averse. He advises people over 50 to put no less than one-third (but no more than two-thirds) of their investable assets in equity funds. He attributes this rule of thumb to his stockbroker grandfather: Don’t invest more in stocks than you can afford to lose 50% or more of. 

Recognizing that many Boomers fear the risk of incurring large medical bills in retirement, Vernon devotes ample space to buying health and long-term care insurance. He advises all near-retirees to shop for long-term care insurance, even if they don’t end up buying it, because the search will acquaint them with the challenges they face.

But buying LTC insurance is not his first choice as a hedge against late-life medical expenses. The best lines of defense, he suggests, are to stay fit and get home-care from family members. The next-best lines of defense are to self-insure by setting up a side fund or by reserving home equity for medical expenses.

Personal meets professional

Vernon’s book benefits from his credibility as a pension actuary, his amiable writing style, his lack of a sales motive and, perhaps most of all, the fact that the advice is grounded in personal experience. When RIJ asked him whether he would advise paying off one’s house with a lump sum from savings, he knew what it felt like to make such a decision.   

“I can argue this both ways,” he said, and gave the usual reasoning that you should keep the mortgage if you’re paying less in interest than you can earn in the market. But his own preference would be to live mortgage-free whenever possible. “When I first retired in 2006, I took a chunk of savings and paid off the mortgage. Emotionally, you just feel better if you pay off the house,” he said.

Vernon’s writing is also informed by his position as a researcher in financial issues at the Stanford Center for Longevity, where last May he and Nobel laureate Bill Sharpe organized a conference on retirement funding. The Center “has three areas of focus,” Vernon said. “One is financial, one is physical, and one involves the brain. I like what the founder of the Center [Laura Carstensen] has said, ‘If you arrive at older ages physically fit, financially secure and mentally sharp, you’re in pretty good shape.’”

On the public policy front, Vernon favors shoring up Social Security. “Privatizing it would be a disaster. The vast majority of people don’t know how to manage money,” he told RIJ. “The question is, how do you make it financially viable? I’d prefer a combination of raising revenues and making modest benefit reductions. We’ve done that in the past and we could do that again.”

We asked Vernon if thinks there’s a retirement crisis or not. “Not in the sense that Ebola or Syria is a crisis,” he said. “On one hand, I think we overuse the word ‘crisis’. Lots of people will be able to work until they’re 70. And if they work and save until then, they’ll be OK. But Webster’s describes a crisis as ‘a serious issue that demands attention.’ I think retirement is a serious issue that demands attention.”

© 2014 RIJ Publishing LLC. All rights reserved.

American Equity Has ‘Big Mo’ in Agent FIA Sales

The big question in political campaigns used to be: Who’s got momentum? In a recent study of producer perceptions of fixed indexed annuity brands, Cogent Reports sought to find out which insurers had the most “Asset Investment Momentum,” or AIM.

The mildly surprising result was that American Equity Life outpointed its much bigger rival, Allianz Life of North America, among insurance agents.

A proprietary benchmark created by Cogent, the AIM index reflects the likely net flows into or out of a particular product type in the next six months, based on surveys of producers. To find the AIM of fixed indexed annuity products and issuers for its recent Fixed Annuity Brandscape report, Cogent surveyed 870 insurance agents and financial advisers last spring and summer.

Among agents, the top-ranked company was American Equity Investment Life, with an AIM of 37, based on a scale of -100 to +100. The insurer outscored 31 competitors, including Allianz Life, North American and Security Benefit, all of whom tied for second place with a score of 33. The average score was 24, and 13 companies scored above it.

The top ranking was a validation for American Equity, whose first half 2014 sales of all fixed annuity products ($1.96 billion) trailed Allianz Life ($6.6 billion) and Security Benefit Life ($2.75 billion) by large margins. But AEL’s chief marketing officer, Kirby Wood, noted that West Des Moines-based American Equity is no parvenu.

 “We weren’t surprised by the ranking,” he told RIJ. “We’ve been a top five FIA carrier for 58 of past 62 quarters. Bonus Gold is our best selling product. We’ve been marketing it since 2004. I don’t know of any other FIA with that kind of shelf life.”   

American Equity is a mid-sized ($34 billion in assets, 450,000 policyholders), highly rated (A-, Excellent from A.M. Best) publicly held (NYSE:AEL) insurer started by David Noble in 1995 after he sold American Life & Casualty to Conseco. The company focused on fixed indexed annuities from the start.

Wood attributed American Equity’s success to several factors. The company has been prudent: It conserved its capital during the financial crisis by paying part of its commissions as a trail. It incentivized agents by offering restricted stock ownership plans to its $2 million producers, and offering $1 million producers membership in a Gold Eagle Club that involves exclusive conferences and roadshows for top policyholders.

“Our agent loyalty program is unique in the industry,” Wood said.

Recently the company has incorporated the S&P Dividend Aristocrats Daily Risk Control 5% Index, which controls volatility and offers exposure to dividends, which are not typically a factor in fixed indexed annuity crediting methods. “We wanted to be a little unique and different, so we sought out an index that included total returns,” he said. “We were also the first carrier to offer gender-based payout factors.”

American Equity tries to manage the expectations of its agents and policyholders, Wood added. “A lot of carriers are marketing volatility control,” he said. “But they are marketing them incorrectly by calling them ‘uncapped.’ If you really want uncapped gains you should put your money in stocks. We think volatility control indices have their place, but they have to be marketed correctly. We don’t want to create unrealistic expectations. That’s how you harm your relationship with your field force.”

“We came out with this in the middle of August and were getting some pretty good traction with it. People are allocating at least a portion of their portfolios to it. The upside will be limited. But if you want accumulation you should invest in the stock market.”

Among financial advisers, the FIA issuer with the highest AIM score was Jackson National Life, with a 32. It was followed by Pacific Life (24), Nationwide (22), Protective Life (22) and Allianz Life (21). Thirteen of 20 companies exceeded the average of 20 in the adviser channel.

The rankings showed that insurance agents and financial advisers rely on very different sets of providers for their FIAs. There is some overlap: Allianz Life ranks high in both channels, Lincoln Financial ranks high among agents and comes in just under average among advisers, and Sammons Financial Group has entries on both lists (North American among agents and Midland National among advisers).

But otherwise, there’s little crossover. Financial advisers, when they use FIAs, tend to buy them from companies with whom they are already familiar through variable annuity sales, Cogent noted. Financial advisers and agents also tend to position FIAs differently, value different types of FIAs, and value different kinds of support from issuers.

In its study, Cogent noted that “insurance agents tend to utilize fixed annuities and FIAs as an additional source of retirement savings, outside of employer-sponsored retirement plans or IRAs. They also view the option to annuitize (i.e. convert to a retirement income stream) among these products as important aspects.

“Financial advisors are more likely to point to features such as tax deferral, upside potential linked to market growth, and estate planning or wealth transfer as the most important benefits of these types of insurance contracts,” Cogent concluded.

© 2014 RIJ Publishing LLC. All rights reserved.

Nobelist Bill Sharpe Talks about Investing

William F. Sharpe is the STANCO 25 professor of finance emeritus at Stanford University’s Graduate School of Business. One of the originators of the capital asset pricing model, he shared the 1990 Nobel Prize in economics with Harry Markowitz and Merton Miller.

Robert Huebscher, publisher of AdvisorPerspectives, where this interview first appeared, spoke with Dr. Sharpe on Oct. 7 in San Francisco, in connection with the Tiburon CEO Executive Summit.

At the CFA Institute’s annual conference in May, you said that retirement- income planning is the most complex problem you’ve analyzed in your career. Why is that so?

The simple way in which most people have characterized the accumulation phase is to say: You’re going to invest, maybe you have a glide path, but the thing you’re going to produce is the probability distribution of the value at retirement. You can draw it on a flat piece of paper. It’s a probability of distribution of one outcome.

When you are talking about retirement-income strategies, you’re discussing probability distributions of what your income will be next year and every year thereafter. You’ve got 40 or 50 dimensions, even if you only do annual joint-probability distributions.

To think about what one of those problems looks like boggles the mind. To compare an outcome with another two, three, four or 10 outcomes to decide which one you like best is a nasty, nasty problem.

The question is how you cut into that. There are ways, but they involve–at the very least – coming up with 50 or maybe 100 coefficients for preferences and risk aversion vis-à-vis income at age 81, opposed to 82, etc.

Then you add in consideration of whether you are alive along with your partner, or just one of you, or if it goes to the kids and the charities after you die. Right there, you’re already up to 100, 200 parameters that you’ve got to somehow or other nail down before you can think about finding an optimum strategy.

The dimensionality is overwhelming, and the behavioral issues are of course, very difficult.

What is the appropriate role and value of annuities in a retirement portfolio? If possible, address the three major types of annuities: single-premium immediate annuities (SPIAs), deferred-income annuities (DIAs) and variable annuities (VAs) with riders.

First, you can create an annuity based on almost any strategy, of which you’ve mentioned three. The big issue is to insure against living a long time.

If you attach no utility (to be semi-formal) to leaving money to your heirs, then why wouldn’t you buy an annuity? Especially if you could buy it with any kind of crazy investment strategy that you might want. However, there are serious behavioral issues if you characterize an annuity as betting with the life insurance company as to how long you’re going to live. You might argue, “What if I die next year? Then, I’ve lost the bet. The kids don’t get anything. The charities don’t get anything.” People will likely react differently depending upon how you frame the trade-offs.

But as a practical matter, if you’ have sufficiently low savings and income, you may have no choice but to buy an annuity. In such a case you can’t afford to spend in a way that will almost certainly leave something to your estate.

Another aspect is important. We tend to only look at the savings piece and ask, “Why do so few people annuitize when given the choice?” But this neglects the fact that most people already have an annuity. Those in public service likely have a defined-benefit (DB) plan. Others generally have Social Security. And for most such people, Social Security is worth more than their total savings. If you discount the Social Security payments, taking into account life expectancy and the fact that it is indexed for inflation, you get values often in the high hundreds of thousands, and sometimes above $1 million.

The question is thus why don’t retirees annuitize more than say 80% or 90% of what they’ve got? You might conclude that is not so inexplicable. I’m not arguing against voluntary annuitization; just saying you need to look at it in the context of other retirement benefits.

If you examine the assets of the many ordinary people, you find that the most valuable is their Social Security at retirement. The next largest value is their home equity, and their savings is the smallest. Of course, home equity is not annuitized unless you annuitize it directly or indirectly, perhaps through a reverse mortgage.

Let’s switch to the accumulation phase. Yesterday was actually the 20th anniversary of the publication of Bill Bengen’s original article on the 4% rule. Along with Jason Scott and John Watson, you co-authored a 2008 paper, “The 4% Rule – At What Price?” What is the appropriate way for a retiree to think about risk in his or her portfolio? In that paper, you quantified the cost of funding surpluses and having to adjust spending for underfunding. Is that the right way to think about risk?

In principle, you can think of the problem as structuring assets to cover liabilities. The liabilities then would be whatever you might need to fund your retirement.

My belief is that the main justification for the typical glide path used in the accumulation phase comes from taking human capital into account. The idea is that when you’re young, most of your capital is human capital. As you go through your working career the mix changes, and at the end it’s almost all financial capital with little or no to human capital. And most people’s human capital is more bond-like than stock-like. That’s the real justification for the glide path, although you can make arguments that lessen the effect.

For example, you could worry about the possibility that if a retiree makes it to 65, he or she could be in bad health, then worry about how to hedge against that. You might then want to buy long-term- care insurance while you’re accumulating funds in order to hedge against a bad-health outcome.

Depending upon what’s happening with your kids and their careers, if you think you have some obligation to help them if things go bad, you might want to hedge against that. If you’re working in the tech industry, your human capital has more equity-like risk, so you might want to adjust the glide path and possibly also underweight tech stocks in your portfolio. There are a lot of possible aspects of this sort, but some of them may be second order.

In that paper, you were critical of target-date funds (TDFs) with glide paths that reduced equity exposure over time. What is your recommendation now for advisors on the use of TDFs in retirement planning?

Let me focus on the argument for glide paths in the decumulation phase. A key issue is what some people in the industry call “sequence of returns risks.” However, since this term is used in different ways, let me focus on the phenomenon that we academics call path dependency.

Given what I regard as plausible assumptions about market-equilibrium pricing, it’s not cost-efficient to have a strategy in which the amount you get, say, 10 years after you’ve invested depends not only

on how the market as a whole did over that period, but also on how it got there. In short, the amount of money you have after 10 years may well depend on how the market did over the period, but the path the market took to get where it got shouldn’t matter. You can, in principle, get the same ex ante probability distribution of income 10 years hence with a strategy that doesn’t have any path- dependency risk, but it will cost you less.

If you’re considering income 20 years hence, the inefficiency for a target-date strategy could be as much as 8 to 10%. And that percentage of your investment is money you could have used otherwise.

Of course adopting a strategy with path-dependency may not be the most horrible thing you could have done. You could have put all your money in mediocre or bad hedge funds with expenses at 2- and-20.

How much willingness should a retiree have to adjust their spending in response to market returns? If they don’t have much flexibility, what should they do?

The extreme case is the 4% rule or, more generally, the X% rule in which there are no such adjustments. Two things are self evident and shouldn’t require much discussion. What you spend should depend upon (1) how much you’ve got and (2) how long you think you might live, or the range of possible lengths of life. The 4% rule is fine on both fronts on day one. For example – you’ve got
$1 million and you’re 65. Spend $40,000. This may be just fine.

After the initial year, however, what you spend with this rule has nothing to do with how much you have, or for that matter, how long you expect to live. Most importantly, it doesn’t depend how much you have at the moment. Any rational person would say, “What you spend ought to depend upon how much money you have.” Isn’t that self evident?

A rule that doesn’t do that after year one doesn’t make any sense. And this should be the end of the discussion. But we see such an approach advocated in many places. For example, endowments don’t determine what they spend in a year based on what they’ve got at the beginning of that year. More likely, they use an average of the values of their endowments over the previous, say, five years. Their spending depends upon what they used to have.

One possible argument for such approaches is that markets tend to “mean revert.” You might assume that if you just lost 40% of your savings, the markets are going to feel really sorry for you and work very hard to go up more than they would otherwise. If you believe there are predictable cycles and you can count on them, then that might justify some degree of neglect of the current value of your assets.

Personally, I don’t believe that it makes sense to assume that there is sufficient mean reversion in the markets to just say, “I’m going to spend that $40,000 increased for inflation, and it matters not whether I have $200,000 or $3 million left.”

Do you believe in some degree of mean reversion?

Not enough to assume there is mean reversion when adopting a retirement-income strategy.

There is a theoretical argument for mean reversion. I made it in a paper many years ago and found a bit of empirical support for the assumption that when the market falls and everybody becomes poorer, the average investor may become more risk-averse, so premiums may increase. I showed that if this were the case, those whose risk aversion falls less than that of the average investor should take on relatively more equity risk when markets fall.

But there are two problems with this argument. One is the empirical data are very weak. Second, the data assume that everybody has a relatively short horizon, say one year. If there are investors who have a longer horizon and others who have a shorter one, then you could get a very complex equilibrium. And I have no notion what that might look like.

So I believe that it’s not a good idea to assume that the expected return is a function of what happened recently. And, even if it is, if you are average in terms of how your risk aversion moves with your wealth, then you should continue to hold whatever you held.

Many financial planners make extensive use of simulation, as does your own firm, Financial Engines. My impression, however, is that it is less commonly used in the academic-finance world as a tool for resolving theoretical questions. Instead, the academic finance world seeks to develop closed-form mathematical formulas, usually in the form of multiple regression equations. One clear difference between the two is that the simulation approach has an explicit time dimension, while multiple regressions are usually single-period models. Do you think the attention to multiple regressions in academic finance is justified, or should more attention be paid to the time dimension, especially through the analytical medium of simulation?

Let me try to parse that into two separate but related issues. It’s certainly true that the tradition in finance and economics is to use mathematical models, whether you’re doing a theoretical model or an empirical study. Empirical studies using multiple regression or some sort of statistical analysis of data are pretty much standard. And some of those models are very sophisticated.

For modeling future probabilities, there are certainly closed-form models. If you have the mathematical aptitude to do a closed-form model that can capture enough of the reality, then by all means that would be the best approach, because others can check the equations and the inputs and outputs are much clearer.

For studying retirement income strategies, I use Monte Carlo methods. I focus on what I call “scenario matrices.” Others may have the mathematics to deal with the 50-dimensional probability distributions that we encounter in many retirement-income problems, but I certainly don’t. Of course I use mathematics in the process, but rather than dealing with very complex multi-period probability distributions, I find it easier to write a program and that generates 100,000 or more multi-year scenarios, assuming that the actual scenario is going to be one of them–but you don’t in advance know which one.

I don’t think it’s a matter of mathematics or simulation. Some people can do a better job with a certain class of forward-looking problems using sophisticated mathematical models, and others with simulation. If you do use mathematical models, you should show the equations and the derivations. Then people can check whether your derivations were mathematically correct. If you use simulation, then you should publish the program you wrote that generated the results so people can sort through that if they want, although this may take more effort.

We’re seeing a shift in a lot of areas, not only in economics and finance, towards more simulations. In the empirical realm we’re seeing a lot more what we would call (pejoratively) data mining, often using “big data,” which can have great risks. So can simulation, but when I use it I try to make clear what I did, and in some cases I’ll write down the program or make it available.

A new theory may be forming in the finance world that claims to integrate the “factor” risk with efficient-market theory. This has arisen with respect to the value factor. The theory seems to be that as the valuation of an asset changes (where valuation means the ratio of price-to-earnings or price-to-book-value) its risk also varies — with risk increasing when its valuation goes down and decreasing when it goes up — and therefore its expected return also varies with the risk. Do you believe this approach has the potential to modify the efficient- market model, as well as your own models, in a meaningful way? Or do you think that it represents a fundamental violation of those models?

It’s the first I’ve heard it spelled out that way, because I’m not current on some of the literature. But let me try to respond.

It’s certainly true that if you have a levered company and the value of the company falls, that even if the risk of the company is the same, the risk of the equity will be greater because the leverage has increased. So that’s a story that’s perfectly plausible.

But there’s idiosyncratic risk and there’s market-related risk, and you have to parse that out. But if everybody–or even if a substantial number of people–know that somehow or other a value-tilted portfolio will be better for everybody than a market portfolio, then that’s not consistent with equilibrium, because everybody with any brains would prefer a value-tilted portfolio.

Nothing changes the laws of arithmetic. The net return on the average dollar (or euro, yen, etc.) invested in a portfolios tilted away from the index, whether they are based on factors or stock-picking or whatever, will underperform the net return the average dollar invested in a low-cost index fund for that market. That is just arithmetic, as I argued in a paper many years ago.

If there’s a particular tilt that is just a better thing to do all the time, then the people with whom they trade should eventually wake up and say at the very least, “We’ll get index funds, because we’re getting beaten by index funds all the time after costs.” And some of them and some of the index fund people will say, “Well, that looks pretty good” and try to adopt the winning approach, causing prices to adjust until and its benefit goes away.

One of the speakers today claimed there was a claim that environmental, social and governance-based investing (ESG) or socially responsible investing (SRI) could be costless, without sacrificing return. But aren’t investors limiting their investable universe? They are making some sacrifice in terms of diversification. Can those two views be reconciled?

Blake Grossman [the former chief executive officer of Barclays Global Investors] and I had lunch last week and recalled that when he was a student in the 1980s, he and I wrote a paper on South African investment. We performed an empirical study to test the hypothesis that that the average investor really hated holding stocks of companies doing business in apartheid South Africa and that if so, one would expect an equilibrium in which you would get a premium for holding such stocks, because they are so distasteful to the average investor.

In such an equilibrium, if your distaste is equal to that of the average investor, you should hold the overall market index. But if you don’t hate them quite as much as the average investor, you should tilt towards them, earning a premium. Conversely, if you divest and don’t hold such stocks, you will do worse.

We did a lot of empirical studies. There had been some studies previously, but they didn’t control for other factors very well, so we used more sophisticated approaches.

We found South Africa-related stocks had outperformed somewhat before 1975 but underperformed slightly thereafter, possibly due to some re-pricing. But we concluded that absent any changes in sentiment, if there were a net distaste for South African stocks, one should expect that avoiding such stocks could injure your overall risk-return profile and that you would then decide of if you wanted to bear that cost. I can’t speak for Blake, but I thought I would avoid such cost if apartheid was to continue, but fortunately it did not at the time.

The argument can be applied as well to socially responsible investing. If you state it in terms of divesting from coal producers, then it’s identical to the South African discussion. If you put it in terms of overweighting socially responsible companies, then you just flip it, so you might expect lower returns on stocks that the average investor considers more desirable due to socially responsible practices.

The question is, are there enough people in the market who feel strongly enough that such aspects will have a significant effect on expected returns relative to risk? If so, there will be a cost for being socially responsible. But this is at base an empirical issue.

Are there any particular publications that you like to read, particularly with respect to your focus and research now in the retirement phase?

What I really like to read is literary fiction, opera news, sports news and the New York Times. But I don’t spend as much time as I’d like to such things.

I try to follow Wade Pfau’s material. I look at trade publications rather cursorily. I do try to get some sense of what’s going on in the advisory industry. I like Kerry Pechter’s Retirement Income Journal. Many times I don’t understand what he’s talking about, because he sometimes uses inside-industry terminology. Overall, I to try to get some sense of what’s going on, but my research deals with most issues at a rather abstract level.

I’m threatening to write an academic book to complement my retirement income blog that will be so technical that possibly nobody but I will read it.

I’ll read it.

My condolences. Who knows if and when it will be done. I wrote the preface last week. We’ll see about the rest.

© 2014 AdvisorPerspectives. Used by permission.

Putting DB back in DC just got a little easier

One or more legal obstacles to offering deferred income annuities as an qualifying default investment alternative (QDIA) in target date funds and managed accounts in 401(k)-type retirement plan were apparently removed this week by opinions from the IRS and Departments of Treasury and Labor.

J. Mark Iwry, a Deputy Assistant Secretary of the Treasury specializing in retirement and health care issues, announced the development at the Retirement Income Industry Association’s annual conference on Friday morning, in Charlotte, NC.

“This morning we’ve added a guidance item that makes clear that 401k plans can, if the employer sponsoring the plan wishes, embed deferred annuity units—that is, include an in-plan accumulation annuity—in a target date fund that is a QDIA in the plan,” Iwry said in Charlotte.

Over time, according to the so-called glide path of the TDF, some or all of the fund assets that once went to fixed income investments would go to a deferred income annuity. “The annuity units would grow as the fixed income portion of the target fund grows,” he added.

“At retirement age, when the TDF dissolves and the assets can be reinvested, the annuity units would turn into a group annuity contract or a longevity annuity or an immediate annuity,” Iwry said. “This is a purely optional feature that employer could choose to include in a target date fund. It would be optional at the employer level and the employee level.”

The announcement was accompanied by documents from the IRS and from Phyllis Borzi, the Labor official who heads the Employee Benefit Security Administration. Those documents assured plan sponsors and plan providers that:

  • Plan sponsors could allow their chosen investment managers to select a deferred income annuity provider without creating unusual fiduciary liability for themselves, the sponsors.
  • The 401(k) non-discrimination rules, which force tax-qualified plans not to favor the interests of highly-paid employees, would not be violated if deferred income annuities were effectively available only to older employees, who are more likely to be highly compensated employees within a plan.
  • Participation in a target date fund with a deferred income annuity option would be limited to people who intended to retire no more than a year earlier or later than the year of the target date fund. This would prevent mispricing of the annuities, whose prices depend on life expectancy.

The implications of certain assumptions in the documents were unclear, pending further consultation of ERISA attorneys. For instance, it was assumed that target date funds would “dissolve” at their maturity dates. The issues of portability of the annuities or liquidity options related to the in-plan annuities also appeared to remain open.

© 2014 RIJ Publishing LLC. All rights reserved.

UK keeps pressing for lower retirement plan fees

Like the U.S. Department of Labor, the UK government continues to pressure defined contribution plan trustees to examine the fees charged to participants. The UK has already put a 0.75% cap on plan fees, effective next April.  

“Gone are the days when a government will allow a government-approved product to charge 1.5% for 10 years,” said Steve Webb, Liberal Democrat member of parliament, at the UK National Association of Pension Funds conference in Liverpool this week, according to IPE.com.

Industry requests to postpone the deadline on the cap have been rejected by the government, which promised however to reevaluate the measure to include transaction costs in 2017.

A new directive or “command paper” from the UK government has added pressure on plan sponsors to “delve into the murky world of transaction costs,” requiring fiduciaries “to investigate transaction costs and establish how much participants are paying for each plan service.”

“This document places a duty on trustees to find out, ask questions and establish where money is going out and if it going for good reason,” Webb told the NAPF. “We wondered whether to include transaction costs in the charge cap for April 2015, but we realized we didn’t have a clue. We didn’t know what number to put in and what to include because we didn’t have the information.”

 “Transaction costs are the murky secretive cupboard of the industry,” he said. “Trustees do not know what is happening to their members’ money and what is being sliced out.”

In a de-regulatory move last spring, Britain’s conservative government dropped the UK’s long-standing requirements, for certain participants, to annuitize all of their tax-deferred savings by age 75.

A new survey in the U.S. by retirement investment advisory firm Rebalance IRA found that many full-time employed baby boomers do not have a clear understanding of the fees they are paying in their retirement accounts.

When asked what they pay in retirement account fees, 46% believed that they do not pay any fees at all. A further 19 % suggest that their fees are less than 0.5%. Only 4% of those surveyed believe they pay over 2% in retirement account fees.

According to a recent 401(k) Averages Book, the average employee had various fees of 1.5% each year deducted from his or her 401(k) account. Smaller plans with the highest fees averaged nearly 2.5% and were as high as 3.86%.

Rebalance IRA’s survey of 1,165 full-time employed Americans aged 50-68 suggests that, despite a rule by the Department of Labor that went into effect in 2012 requiring plan sponsors to provide greater transparency about fees, there remains a great deal of confusion among consumers.

© 2014 RIJ Publishing LLC. All rights reserved.

The Bucket

Kent moves to Sutherland law firm from AXA

Dodie C. Kent has left her position as associate general counsel at AXA Equitable tojoine the insurance and financial services practice of Sutherland Asbill & Brennan LLP as partner in New York. At AXA, Kent served as the company’s principal legal securities advisor regarding its variable and fixed life and annuity product lines.

Sutherland’s addition of Ms. Kent is the latest step in the firm’s expansion of its insurance and financial services practice in New York. Sutherland has more than 125 attorneys serving insurance and financial services sector clients.

Prudential launches new diversified income fund

Prudential Investments has launched the Prudential Income Builder Fund (NASDAQ:PCGAX), a fund that invests primarily in income-focused equity, fixed income and non-traditional investments, the unit of Prudential Financial, Inc., reported.

The fund is a repositioning of the Target Conservative Allocation Fund. The fund managers can invest in stocks, bonds, and non-traditional sources including master limited partnerships, global real estate and infrastructure.

The fund manager will tactically adjust the fund’s assets between the equity and fixed income market segments, as well as among other sub-classes. The asset allocation team includes Ted Lockwood, managing director and portfolio manager; Ed Campbell, principal and portfolio manager; and Rory Cummings, portfolio manager.

Managing the underlying asset classes will be fund subadvisers Jennison Associates, Prudential Fixed Income and Prudential Real Estate Investors. The subadvisers are sector specialists and have the experience and flexibility to seek investment opportunities within their respective asset classes.

The fund is available in the following share classes: A: PCGAX, C: PCCFX, R: PCLRX, and Z: PDCZX.

Fidelity/Envestnet managed accounts reach $100 billion in AUM

Fidelity Institutional and Envestnet, Inc. have reached Managed account Assets in Envestnet Inc.’s managed account program on Fidelity Institutional’s web platform have reached the $100 billion milestone the companies said in a release. 

Fidelity Institutional built its managed accounts platform to help advisors automate their investment management services. Powered by Envestnet’s web-based technology, the platform offers access to institutional money managers and hundreds of managed account options, and handles monitoring and rebalancing investments for advisors as the markets change.

Recently-added features for broker-dealers include the addition of Envestnet’s advisory proposal to Fidelity’s account set-up, business process management, and eSignature capabilities.

According to Cerulli data, the managed account market will climb to $6.7 trillion in assets under management by 2017, an 18% compound annual growth rate between 2013 and 2017.

Fidelity Institutional is the division of Fidelity Investments that provides clearing, custody and investment management products to registered investment advisors, broker-dealers, family offices and banks. Envestnet is a provider of unified wealth management technology and services to investment advisors and wealth managers.

New planning tool at U.S. Bancorp

U.S. Bank and U.S. Bancorp Investments have launched RealSteps>Retirement, a web-based tool that simplifies the retirement planning process into three steps: Real Understanding, Real Answers and Real Progress.

  • Real understanding, provides educational tools and resources, including articles on Social Security, Medicare and IRAs. 
  • Real answers provides checklists to help people think through retirement planning milestones and concepts. 
  • Real progress helps clients stay on track with their plans.

U.S. Bank Wealth Management offers three service models: Ascent Private Capital Management (clients with $50 million+), Private Client Reserve ($3 million+), and Private Client Group (>$100,000).
The financial advisers of U.S. Bancorp Investments, an affiliate of U.S. Bank, serve clients with more than $100,000 in investable assets at more than 3,000 U.S. Bank branches in 25 states.  
U.S. Bancorp (NYSE: USB), with $389 billion in assets as of June 30, 2014, is the parent company of U.S. Bank National Association, the fifth-largest commercial bank in the United States. The Company operates 3,174 banking offices in 25 states and 5,005 ATMs.  

Athene ratings goes to positive from stable

The financial strength rating (FSR) of B++ (Good) and the issuer credit ratings (ICR) of “bbb+” of the members of Athene USA Group (AUSAG) have been revised to positive from stable and affirmed by A.M. Best, the ratings agency reported.

AUSAG is the consolidating rating unit for the U.S. operating companies, which focus on operating in the fixed indexed annuity segment.

A.M. Best assigned the same ratings and outlook to Athene Life Re, and an ICR of “bb+” to Athene Holding Ltd. Both companies are domiciled in Bermuda. ALRe operates as a reinsurer to AUSAG and other third parties. AHL operates as the consolidated holding company for the U.S. and Bermuda operations.

The outlook revision for AUSAG was based on:

  • A strong management team with proven ability to grow capital organically and from new capital generation in the private placement market.
  • The ability to integrate Aviva, a much larger entity.

“AHL has more capital to draw down as part of their private placement pre-IPO offering executed on earlier in the year. This is expected to improve the capital profile further in the near term,” A.M. Best said in a release.

Negative factors included:

  • Pressures associated with managing assets in a low interest rate environment.
  • Material weaknesses in internal controls over financial reporting for certain actuarial balances and the preparation and accuracy of tax balances; these issues were expected to be corrected soon. 

“Positive rating actions on all the rated entities could be considered after the material weakness issues have been resolved and the financial impact from that matter concluded, in addition to a full-year financial reporting cycle review by A.M. Best on a post-Aviva acquisition basis, demonstrating consistent profitable operations with no significant increase in risk metrics,” the release said.

“Downward rating actions could result if AUSAG experiences operating losses, poor investment performance or holds lower levels of risk-based capitalization at the group level or at any one of the operating companies within the group.”

The FSR of B++ (Good) and the ICRs of “bbb+” have been affirmed and the outlook revised to positive from stable for the following members of Athene USA Group:

  • Athene Annuity & Life Assurance Company
  • Athene Annuity & Life Assurance Company of New York
  • Athene Annuity and Life Company
  • Athene Life Insurance Company of NY

© 2014 RIJ Publishing LLC. All rights reserved.

NARPP Hopes to Do What Auto-Enrollment Hasn’t

Rank-and-file 401(k) plan participants may be the only constituency within the defined contribution industry whose needs and interests aren’t championed by a specific association or advocacy group.

Plan sponsors, plan advisors, recordkeepers, asset managers, third-party administrators and even people over age 50 have trade groups. But, except perhaps for the labor-oriented Pension Rights Center, no one represents plan participants.

Now comes a new non-profit called the National Association of Retirement Plan Participants, or NARPP for short. But NARPP, despite the name, turns out to be more of a consultant-driven, behavioral finance-based, ERISA-compliant education effort designed to help plan sponsors and providers increase participants’ retirement “readiness.”

“NARPP is the only group in the country dedicated to the millions of people saving for retirement,” said the association’s executive director, Laurie Rowley, in a recent interview with RIJ from her San Francisco office.

“It’s an idea I had about five years ago when you heard all the disaster stories around retirement savings during the financial collapse. I wanted to know who was advocating for the individual investor and realized that there was no one. We’re going to launch a new website this month for participants. The content is like nothing else in the industry. It is engaging and innovative.”

According to Rowley, the website will provide education and tools that incorporate behavior finance research. “We are using a combination of behavioral finance and intuitive design to redefine how financial information is accessed and delivered,” she said.

NARPP’s greatest strength is probably the connections and the expertise of the people who first brought it to life. These include long-time collaborators Warren Cormier, CEO of Boston Research Technologies, and Shlomo Benartzi of the UCLA Anderson School of Management.

Cormier, NARPP’s unpaid “chief behavioral officer,” is a consultant to large plan recordkeepers and one of the most influential people in retirement, according to 401kwire. Benartzi, author of “Save More Tomorrow” and consultant to Allianz Global Investors, is one of the country’s best-known experts on behavioral finance.

So far, Cormier told RIJ, about 900 large plan sponsors have signed on as supporters of NARPP, and he has extensive contacts with large plan recordkeepers. As potential licensees of the employee education materials that NARPP says it has been developing, those groups appear to be NARPP’s most likely funding source. It will not solicit membership fees from participants.

NARPP’s inner team thinks they can succeed where other efforts to raise America’s “retirement readiness” have disappointed. But can they get equal amounts of buy-in from plan sponsors, plan providers and plan participants? NARPP’s own research shows how little faith participants have in the financial services industry; will participants identify with a group with ties to the industry? And can NARPP make rank-and-file plan participants care as much about asset accumulation as the industry wants them to?

Why don’t participants have a voice?

Perhaps because 401(k) plans are created and maintained at the discretion of employers, or because the 401(k)s originated as a perk for highly-paid owners and managers, or perhaps because participants are rarely unionized, the mass of participants per se don’t have a real voice in the system. High-ranking managers may sit on the plan’s fiduciary committee, but that’s not quite the same.

“The incentives aren’t really aligned” for the creation of a participant interest group, Rowley told RIJ. “Participants are fragmented and the financial incentive isn’t clear.”

But there’s appetite for such a group. “I think this is something that should have happened decades ago,” said a plan administrator at a large corporate 401(k) plan.

“Plan sponsors have a number of groups that protect our interests, and work toward making plans better,” he said. “Plan participants have been left out of the conversation, and it’s safe to say that they are the most vulnerable group. They need a group looking out for their interests and providing information. To me, NARPP sounds very promising.”

Everyone seems to agree that lack of trust among plan participants acts as drag on the system. “NARPP recently collaborated with Stanford University on a study with 5,000 participants and found that trust is extremely low, with only one in four participants trusting their recordkeepers,” said Rowley. “Engagement is predicated on trust, and with low levels of trust, you’ll have a hard time with engagement.”

Auto-enrollment and auto-escalation aren’t an adequate substitute for such engagement, Rowley added. “The industry is relying too heavily on auto-features at the expense of innovation in education and communications. Auto features are great, but they have to be accompanied with appropriate support that allows participants to make financial decisions. 

“There seems to have been a feeling among many providers that education hasn’t worked, so lets just rely on auto-features. Just because education hasn’t worked well or been successful doesn’t mean that education doesn’t work, it means we have to work on innovative solutions to make education more relevant to the user,” she said.

Another problem: the plan information is complicated and confusing. “For example, the industry makes a big mistake when using enrollment forms as education materials. There’s too much information, and people just shut down,” Rowley said.

“For instance, I don’t need to know how an iPhone works, I just need a simple explanation of how to use it. Same thing for retirement plans. People just need to know how to use them effectively, almost like a user’s manual it should be just that simple.”

NARPP doesn’t see itself as an advocate of participant rights. “There are organizations like the Department of Labor that address participant rights,” she said. “NARPP aims to give participants the knowledge and tools to optimize their retirement readiness and provide information that is easy to understand.”

“We have had some great early success with an education program called Engaged Active Choice,” Rowley told RIJ in an email. She described EAC as a “structured approach” that “transforms dense, complicated and misunderstood language into concise, accessible and relevant information by bridging the gap between behavioral finance and intuitive design.”

The team behind NARPP

Rowley has an entrepreneurial background. “I worked in research and financial services for the last 25 years,” she said. “I started a company at the age of 19 and sold it to Boston Research Group. In 2006, I was asked by Shlomo Benartzi and Warren Cormier to help launch the Behavioral Finance Forum (BeFi). I’ve worked with every recordkeeper out there and I know how the industry works. I also have a strong interest in public policy and nonprofits. I was raised to believe that if you see a problem, try to fix it. That’s what we’re trying to do with NARPP.” Though Rowley and Cormier were married when they and Benartzi first conceived the idea of NARPP, the couple has since divorced.

Others vouch for Rowley. “Laurie is known in the industry. That’s a plus for making the organization credible to recordkeepers and advisors. But her name likely means very little to plan participants,” said a plan administrator for a large corporate plan DC plan.

“Her background and knowledge of the industry is what counts, and it sounds like she’s quite driven. Her enthusiasm, background and industry connections make her more than qualified [to lead NARPP],” he said.

Rowley won’t be alone: “I’m recruiting colleagues from the behavioral finance side of the business,” she told RIJ, adding that NARPP is also working with academics, financial analysts, economists, policymakers, engineers and designers.

“NARPP has a pincer strategy,” Cormier told RIJ. “It’s ‘bottom-up’ in the sense that we want participants to find us. There will be communications through social media to help people get to the site, where they can get education and tools. It’s also ‘top-down,’ in the sense that we also want to collaborate with plans sponsors, broker dealers and recordkeepers. They’re interested in helping the participant retire in the best way possible.”

“The recordkeepers, plan sponsors, and advisors have representation, and it seemed to me that it would be a good idea for participants to have a voice,” he said. “NARPP isn’t a lobby. It started out as a group that uses research and information on how to nurture positive behaviors and discourage negative behaviors like cashing out.” Education and information will be the key mission of NARPP, he added. “I don’t see it as a Washington lobby group.”   

Given its newness and the magnitude of the retirement readiness challenge, it’s not surprising that NARPP has inspired some skepticism.   

At the Pension Rights Center in Washington, D.C., spokesperson Nancy Hwa noted that her organization already works on behalf of DC plan participants. “We consider ourselves the voice of workers and retirees, and their families, and of consumers in general. We’re not a membership group, but we do work with a lot of grass roots groups and labor unions. We work on the issues surrounding 401(k)s. We weighed in on the 401(k) fee issue and the fiduciary issue,” she said.

“Looking at the NARPP website, it looks like it could be ‘astroturf,’ as opposed to grass roots,” Hwa added, suggesting that NARPP is more corporate than populist. “But the proof is in the pudding. What will their positions be? If they make claims like, 401(k)s are always better than DB plans, we’d think they were ‘astro-turfing.’”

Another industry expert was skeptical that any group can overcome participant inertia. “I like what NARPP is attempting to do, but psychology and behavioral finance studies time and again tell us that most workers are simply unengaged when it comes to their financial future,” said Rick Meigs, the founder of www.401khelpcenter.com.

“Drivers of this behavior include: a natural tendency toward the status quo, complexity of the decision and choice avoidance which leads to procrastination, and a preference for immediate payoffs. I don’t believe NARPP will have a major impact on this deep-seated behavior.”

However, Meigs notes that those same behavioral finance studies point towards plan design changes that make a difference, like better default investments, auto-enrollment, auto-escalation of contribution amount, simpler investment lineups, and limits on plan loans. “If NARPP can do anything to support and move these types of indicatives forward, they may have a positive impact on retirement savings,” said Meigs.

NARPP’s very existence, however, implies that those dramatic changes in workplace savings plans over the past 10 years haven’t raised the deferral rates of plan participants to the levels that plan sponsors, recordkeepers and asset managers, each for their own purposes, want to see. Whether NARPP can engage all of these parties remains to be seen.    

© 2014 RIJ Publishing LLC. All rights reserved.

The Missing Participant

When the name of the National Association for Retirement Plan Participants surfaced recently, it looked as though the retirement unicorn had appeared: an organization that would give participants the kind of voice that AARP has given to people ages 50 and older.

While NARPP (the subject of today’s lead story in RIJ) has a worthy mission—to apply the know-how of behavioral finance to participant education materials and thereby raise savings rates—it doesn’t appear to be that unicorn. A vacuum continues to exist. 

Every player in the retirement industry seems to fret that the typical retirement plan participant isn’t adequately engaged in the savings and investment process. I would submit that engagement would be higher if participants had a seat at the plan committee table.

You may say that almost everyone at the table is a participant. But senior executives can’t serve as proxies for the rank-and-file participants; executives’ loyalties lie elsewhere. You may also argue that, in a post-union world, no process exists for choosing or appointing a participant representative. That’s probably true.

But as long as participants have all the responsibility for saving for retirement but none of the control, their buy-in will be limited—especially if there’s no employer matching contribution and if they don’t earn enough to make tax deferral exciting. Which brings us to an equally important matter: cash incentives to save.

The best way to encourage employees to save more is to model the behavior you want—by putting more money into their 401(k) accounts, either through a match or through a voluntary contribution. If plan sponsors implore employees to contribute but don’t themselves contribute, employees will see the disconnect.

Participants may be innumerate. They may be child-like in their inertia and their myopia about the future. But they’re not stupid. They know that talk is cheap. According to a recent report from Cerulli Associates, a “salary increase or bonus” is the biggest motivator of increased plan contributions, followed by “tax savings” and “company match.” 

Employees may not understand exactly why plan sponsors, recordkeepers and asset managers are so eager for them to save—they probably don’t know about non-discrimination rules, economies of scale, workforce management or the impact of long-term demographic trends on asset manager profitability—but they are likely to be wary of such pressure if they don’t see other players making tangible contributions. Especially if they feel excluded from the decision-making process.

Some sort of arena—not just HR surveys—should exist where participants can express their opinions or preferences about plan design, investment options and perhaps even the amount of employer match or contribution they’d like to see. You can call my suggestion naïve. But as long as participants have so little voice in their plans, we shouldn’t be mystified by their lack of engagement. 

© 2014 RIJ Publishing LLC. All rights reserved.

Voya CEO to run firm’s Retirement Solutions group

The Retirement Solutions business of Voya Financial Inc. will be led directly by the firm’s Financial Chairman and CEO, Rodney O. Martin, Jr., the company said in a release. Maliz Beams, most recently the CEO of Voya’s Retirement Solutions business, is leaving the company.

“In considering the significant role that our Retirement Solutions business plays both in our financial performance and in our value proposition, at this time I have decided to directly oversee the next phase of the businesses’ growth and expansion,” Martin said in a prepared statement.

“We remain committed to our 2016 return on capital (ROC) and return on equity (ROE) targets, including our ROC targets for the Retirement and Annuities segments. We continue to believe that, through the execution of our more than 30 margin, growth, and capital initiatives, we can achieve our 2016 Ongoing Business operating ROE target of 12-13%, as well as our Ongoing Business operating ROC target of 10-11%,” Martin’s statement said.

Voya Financial’s Ongoing Business includes Retirement Solutions (Retirement and Annuities), Investment Management, and Insurance Solutions (Employee Benefits and Individual Life).

© 2014 RIJ Publishing LLC. All rights reserved.