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RetirePreneur: Jack Sharry

What we do: LifeYield is a technology company that provides financial advisors with solutions for managing a household’s multiple taxable and tax-advantaged accounts. We find that the typical investor/customer has multiple accounts—the average being five—and they usually have different tax treatments. There are ways to enjoy significant tax advantages by managing all the holdings in a household in a tax efficient way. LifeYield started more than six years ago. The founders and principals of the company all come from financial services companies. Sharry Preneur Info Block

Our “Coordinated Account and Income Management” tool is designed to help reduce the taxes an investor pays during the savings or accumulation phase and throughout retirement. And taxes are significant. They are the biggest expense a household will pay over an investment lifetime. Taxes are greater than housing, healthcare, food, and education combined, and they have a significant impact on investment returns.  As we like to say, “It’s not what you make, it’s what you keep.” We have also developed a simple yet comprehensive tool to help advisors help investors determine the optimal time to take Social Security benefits and how to file for those benefits.

Our business model: Our solutions are delivered on a “software as service” model where clients pay an annual per advisor fee.  Some firms pay us on an assets-under-administration basis.

Who our clients are: Our clients are broker-dealers, asset managers and insurance providers. We work business-to-business and make our software available through these institutions to advisors and their clients.

Why clients hire us: We haven’t heard anyone object to improving investor outcomes by 33%. Ernst & Young did a comparison survey on our methodology and found that LifeYield’s methodology can help provide up to 33% improved after-tax returns and retirement income. Clients respond to that.

About my background: I started out in 1983. I’ve always been involved in investments, annuities and software solutions. I started in the industry as an annuity wholesaler. I went on to work for Morgan Stanley, where I was the national sales manager for insurance and annuities.  I was then national sales manager at Putnam Investments, and joined Phoenix Investment Partners as the president of retail distribution. Later, I was the CMO at The Phoenix Companies for investments, annuities and life insurance. I retired from Phoenix six years ago and joined LifeYield right away as a partner.

How do you spend your spare time? I chair the Retirement Solutions committee of the Money Management Institute. We have written a series of papers and hosted conferences around retirement income and household management. In fact, we’re expanding our purview by hosting a conference next month in New York on goals-based wealth management. I will chair the conference and we will have speakers from Merrill Lynch, SunTrust, Wealthcare Capital Management, Morgan Stanley, Ernst & Young and Hearts & Wallets. We are currently writing a paper on goals-based wealth management and unified managed households, which we will deliver at the conference. Last year, the MMI recognized me with the Chairman’s Award for thought leadership in retirement solutions.

What’s the source of your entrepreneurial spirit? I’ve been an entrepreneur the whole time I’ve worked in financial services. I have developed innovations at each of the firms where I’ve worked. While at Phoenix, we developed the first multi-manager wholesale distribution model for advisory platforms and we also developed a patent-pending income guarantee for managed money. When I retired from corporate life, I wanted to continue to work in product innovation. It started when Paul Samuelson [son of the economist, and a founder of LifeYield] showed me his idea for the company. My comment was, ‘I thought about this three years ago, but couldn’t figure out how to do it.’ Paul is a rocket scientist when it comes to financial technology and when I retired from Phoenix I was on board. I’ve always been drawn to product innovation. That’s what gets me excited and keeps me going professionally.

© 2014 RIJ Publishing LLC. All rights reserved.

Lew Minsky Talks about ‘Auto-Portability’

To gain a high-level view of the industry effort to facilitate the automatic transfer of small qualified plan accounts to a new qualified plan when participants change jobs, RIJ reached out to Lew Minsky.

He’s the executive director of the Defined Contribution Institutional Investment Association, whose broad membership includes virtually all of the major retirement plan providers, including investment-only firms, full-service firms and recordkeeping specialists.

Here are excerpts of our conversation:

RIJ: How do you see this new campaign for ‘auto-portability’ of small retirement plan accounts, and what role, if any, does the DCIIA play in it?

Minsky: DCIIA has no official role; there’s no official role to play because we’re still at the early stages of what I think is an important and growing dialog in the industry. We’re participating in it and doing what we can to advance it.

RIJ: What’s sort of problem are you trying to solve?

Minsky: The question is, what can we do to keep people in the qualified plan system once we have them engaged? There’s a lack of connection within the system right now. Building some level of connectivity would help move things on. We don’t have the kind of connectivity that you’d expect in 2015. It’s more akin to 1974.

RIJ: How so? 

Minsky: The process is far too complicated. There are pitfalls all along the way. And the technology we use is so antiquated. How, in 2014, does it make sense that when you rollover or roll-in there’s a live check cut? Why doesn’t that happen electronically? My bias is that if we fix some of the drag in the system there will be a greater degree of account consolidation, and that will benefit [personal] decision-making and retirement security. 

RIJ: How do approach that sort of problem? 

Minsky: For something to be successful here, it needs to be a coalition effort. It has to be supported by and participated in by as broad a coalition of key industry players as possible. I would encourage them to think of something that looks like a co-op. There are other clearinghouses that you could use models. Like DTCC, for instance.

RIJ: How did we get where we are today?           

Minsky: Most of the regulatory framework has been built around the qualification rules, which start with a false premise. The overall concern has been around the [tax] status of the money. A lot of the process has evolved to ensure that the money that is coming from and going to a qualified source. That’s at cross-purposes with the goal of making it easy to keep money in the system. Brigitte Madrian of Harvard recently said, “If you want to make things happen, make them easy. To make sure they don’t happen, make them complex.” We’ve made the cash-out easy and the roll-in complex.

RIJ: What’s the payoff to keeping money in qualified plans?

Minsky: There’s no doubt that savings rates are much higher in the 401(k) system than in the rollover IRAs. The proportion of people who save is multiples higher. According to EBRI [the Employee Benefit Research Association], only two percent of the IRA owners who are eligible to contribute to IRAs contribute to them. The IRA system is not a sufficient accumulation system. It has become a rollover system.

RIJ: What do DCIIA’s members think about auto-portability?

Minsky: There’s broad support [among the DCIIA membership] for the idea of making it easier for participants to stay in the system and do things that combat leakage. At that basic level there’s widespread support. 

RIJ: Do you think other retirement industry players might see ‘roll-ins’ as a threat?

Minsky: I’d be surprised if there were segments of the industry that were all that concerned [about leakage and rollovers]. I think this is an opportunity for a win-win-win. If you keep more people invested for retirement, all of the different players in the system ultimately benefit. You’re growing the system.

© 2014 RIJ Publishing LLC. All rights reserved.

To exit DB plan, Motorola buys group annuity from Prudential

Under an agreement between The Prudential Insurance Company of America, a unit of Prudential Financial, Inc., and Motorola Solutions, Inc., Prudential will assume responsibility for the monthly pension benefits for Motorola retirees, Motorola announced this week.

Motorola’s eligible U.S. pension plan participants will be able to apply for lump-sum pension payments. The actions are expected to reduce Motorola Solutions’ ongoing U.S. pension obligation by $4.2 billion. The company plans to contribute $1.1 billion in cash to its U.S. pension plans in 2014.

“Our retirees’ benefits are not changing, just who provides them,” said Gino Bonanotte, Motorola Solutions chief financial officer, in a release.

Prudential will pay and administer future benefits to the approximately 30,000 retirees who currently receive payments. The parties expect the transaction to be completed in 2014, with Prudential assuming responsibility for making the benefit payments beginning in early 2015.

In addition, approximately 32,000 pension plan participants will be able to apply to receive a lump-sum payment of their accrued, vested pension benefit. To be eligible, participants must have left the company before June 30, 2014, and accrued a pension benefit but have not yet started receiving benefit payments. The application period runs from Oct. 2, 2014 to Nov. 7, 2014. Total lump-sum payments will be capped at $1 billion, with the smallest amounts qualifying first.

There are no changes for active employees who participate in the plan. Motorola offered the pension plans to U.S. employees hired before Jan. 1, 2005, with no additional benefits accrued for participants as of March 1, 2009.

Overall, Prudential manages the pension benefits of 1.6 million participants at more than 5,700 companies. 

© 2014 RIJ Publishing LLC. All rights reserved. 

A robo-advisor aims at the 401(k) market

Blooom,” a new robo-advisory firm, has launched what it calls “the country’s first low-cost online tool created exclusively to help improve the way average Americans manage their 401(k) retirement plans.”

“Our goal is to ‘fix’ the epidemic of inappropriately invested 401(k) plans we see every day with a simple, scalable, professional service,” said Chris Costello, co-founder of blooom, in a release.

Blooom was one of 71 companies to present recently at Finovate New York, a financial technology conference. Any plan participant can access blooom, regardless of their plan’s investment line-up, employer, or 401(k) custodian.

Blooom is an online Registered Investment Advisory (RIA) firm co-founded by Costello, Kevin Conard and Randy Auf Der Heide. Costello and Conard co-manage another traditional RIA firm that manages over $500 million of client portfolios.

According to the release, “In five minutes, the prospective blooom client can access the patent-pending user interface to assess the 401(k) options available in their 401(k) plan.” Blooom’s algorithm runs more than 100,000 calculations to identify the ideal dollar amount to invest in each fund. The cost is $1/month for those with less than $5,000 invested and $10/month for accounts more than $5,000.

Blooom is also announcing a partnership with voluntary benefits-exchange company Connected Benefits, a private benefits marketplace.

© 2014 RIJ Publishing LLC. All rights reserved.

Mailings of paper Social Security statements to resume

The periodic snail-mailing of paper Social Security Statements will resume—at five-year intervals for most workers—alongside the agency’s campaign to urge Americans to access the same information online by creating a personal account at www.socialsecurity.gov/myaccount, the Social Security Administration announced this week.

The paper statements, evidently brought back by popular demand, provide workers age 18 and older with individualized information regarding their earnings, tax contributions, and estimates for future retirement, disability, and survivors benefits. The agency expects to send nearly 48 million statements each year.

Beginning this month, workers attaining ages 25, 30, 35, 40, 45, 50, 55, and 60 who are not receiving Social Security benefits and who are not registered for a my Social Security” account will receive the statement in the mail about three months before their birthday. After age 60, people will receive a statement every year. 

Besides providing future benefit estimates, the statement highlights a person’s complete earnings history, allowing workers to verify the accuracy of their earnings. An individual’s future benefit amount is determined by the amount of their earnings over their lifetime.  To date, more than 14 million people have established a personalized mySocialSecurity account.

Individuals who currently receive benefits should sign up for a mySocialSecurity account to manage their benefit payments online and, when the need arises, get an instant benefit verification letter, change their address and phone number, or start or change direct deposit of their benefit payment.

© 2014 RIJ Publishing LLC. All rights reserved.

The Bucket

Consulting leads overall Deloitte growth

In their fifth consecutive year of growth, the Deloitte member firms reported aggregate revenues this week of $34.2 billion for the fiscal year ending May 31, 2014. Growth stemmed from worldwide demand for the firm’s services, according to a release. The organization’s aggregate revenues grew 6.5% percent in local currency, or 5.7% in U.S. dollars.

Growth was led by the Consulting segment (10.3% growth in local currency), followed by Tax & Legal (7.7%). Financial Advisory and Enterprise Risk Services grew 6.8% and 4.2%, respectively. Audit experienced growth of 2.5% despite significant investment in quality around its audit service.

Voya wants to run insurance company money

Voya Investment Management, the asset management business of Voya Financial, Inc. (NYSE: VOYA), said it is “expanding its efforts and investment offerings to meet the long-term investment needs of insurance companies.”

Voya Investment Management (IM) intends to provide insurers with “guidance on private placements, commercial real estate, structured credit, bank loans, high-yield debt, private and public equity, and several other asset classes,” according to a Voya release.

Voya also announced that John D. Simone, CFA, has joined Voya IM in the new role of head of insurance investment management sales and solutions. Simone comes to Voya IM from J.P. Morgan Asset Management, where he was most recently executive director, global insurance solutions. He will report to Bas NieuweWeme, head of institutional distribution for Voya IM.

“The challenges of the low interest rate environment have created an opening for us to help insurers identify opportunities for yield beyond high-grade public bonds, which have traditionally made up a significant portion of general account portfolios,” said NieuweWeme.  

Simone holds the Chartered Financial Analyst designation as well as Series 3, 7, 63 and 24 licenses from FINRA. He earned an MBA from Fordham and a bachelor’s degree in economics from Rutgers. 

Leckey joins Lincoln as distribution strategist

Kathy Leckey has joined Lincoln Financial Distributors, the wholesale distribution business of Lincoln Financial Group, as vice president and head of Strategy for its Retirement Solutions Distribution business.

Leckey will direct business development, advanced sales strategies and strategic planning for Retirement Solutions Distribution, which includes the annuities and small-market retirement plan services businesses, according to a release.

Previously, Leckey served as senior vice president for business development at Realty Capital Securities, LLC. She previously held positions at Metlife Investors, AXA Distributors, and Hartford Financial Distributors (formerly PLANCO).

Leckey holds a master of business administration degree from St. Joseph’s University and a bachelor of science degree in business administration from LaSalle University.

The divorce rate for older couples has gone up

Divorce and separation divide accumulated assets, often resulting in two households unable to retire comfortably. Unfortunately, the divorce rate for couples nearing retirement has been going up, according to the MacroMonitor Market Trends Newsletter, a publication of the Consumer Financial Decisions group of Strategic Business Insights.

According to the newsletter:

“In the 1980s, the nationwide focus changed from ‘us’ to ‘me.’ ‘Greed is good’ (Gordon Gekko in the film Wall Street) became an acceptable mantra, conspicuous consumption became a national pastime, and US divorce rates peaked at 23 per 1000 married women (according to the National Center for Family & Marriage Research at Bowling Green State University, using American Community Survey data).

MacroMonitor data following that decade indicate the incidence of divorced or separated household heads was flat (between 1992 and 2012—15% and 16%, respectively). Although the data show that the divorce rate has declined from 17% in 2000 to 13% in 2008, the rates for household heads younger than [age 50] and for household heads older than age 50 diverged. Since 2008, the incidence of divorce for household heads age 50 and older has risen from 15% to 22%.

The decline in divorce rates for household heads younger than age 50 may be attributable to the fact that the average age when men and women marry has increased in the past several decades; family formation occurs later now than previously. In 2011, the average age for men to marry was 29 and for women, 27, in comparison with age 23 for men and age 21 for women in 1970, according to the US Census Bureau; 42% of women younger than age 20 were married in 1970.

“The increase in divorce for households older than age 50 is especially troubling, because the event occurs during peak earning years—a time when households need to focus on retirement seriously,” the report said.

“Newly single-headed households present financial-services providers with a potential opportunity to meet new and different financial needs. For example, the majority of current retirement products by design provide for dual-headed households. Separation and divorce do not mean that responsibilities for others—parents, peers, or children—have disappeared.” 

Morningstar leases office space in lower Manhattan

Morningstar, the independent investment research provider, has signed a 10-year, 30,000 square foot lease at 4 World Trade Center in Manhattan. The company expects to move to the 48th floor of 4 World Trade Center in mid-2015, Silverstein Properties announced this week.

Lease negotiations for Morningstar were handled by a CBRE team headed by Michael Liss. Jeremy Moss, Director of World Trade Center Leasing for Silverstein Properties, led the negotiations for the landlord, together with the CBRE agency team including Steve Siegel, Mary Ann Tighe, Adam Foster, Steve Eynon, Evan Haskell,Ken Meyerson and David Caperna.

According to the Downtown Alliance, 511 firms have moved to Lower Manhattan since 2005, leasing a total of 12.3 million sq.ft. (1.14 million sq.m). Over 225 of those companies have been in creative or professional services, taking 51% of the space leased.

© 2014 RIJ Publishing LLC. All rights reserved.

The Tailwinds in Vanguard’s Sails

Lots of fund companies and investment firms claim that the costs of their active funds or their advisory services are justified by their results. At one recent conference, for instance, presenters from several companies insisted that job changers should choose a rollover provider that offers value, not just low fees.

But, judging by the torrent of money flowing into low-cost Vanguard funds, investors don’t seem to be listening to that argument. Investor behavior suggests that, like Vanguard founder Jack Bogle, they believe that low costs are value.

“Vanguard has been absolutely dominant in the flows. No one is a close second,” Morningstar analyst Michael Rawson told RIJ recently. “It’s almost scary. It would be scary if Morningstar didn’t have such a high opinion of Vanguard. The trend toward accepting index investing has helped them. Active management has continued to struggle against the indexes.”

In July 2014, a month when investors withdrew a net $11.4 billion from U.S. equity mutual funds, Vanguard Total Stock Market Index, Vanguard Institutional Index, and Vanguard Total International Stock Index recorded inflows of $2.6 billion, $2.2 billion, and $1.8 billion, respectively.

As of last July 31, according to Morningstar data, net flows to Vanguard open-end mutual funds (except money market funds and funds of funds and including “obsolete” funds) in the previous twelve months was $102.1 billion.

Net flows into Vanguard exchange-traded funds (ETFs) for the year ending last July 31 was $58.3 billion. The combined one-year net flow for these two categories was $160.5 billion, which brought Vanguard’s outstanding mutual fund AUM to $2.49 trillion, up from $2.07 trillion on July 31, 2013.

In the coveted and growing IRA space, Vanguard is one of five big IRA custodians that together account for 45% of the $6.6 trillion that’s in traditional IRA assets, according to Boston-based Cerulli Associates, which declined to disclose more precise data.  

[Full disclosure: I worked at Vanguard from 1997 to 2006 as a writer in the retirement area.]

A big lead

At $64.8 billion, net flows into Vanguard funds in the first half of 2014 were greater than the flows of the next five fund families combined, according to Morningstar’s mid-year analysis, which covered more than 750 fund families. Vanguard’s net flow was more than four times greater than the net flows of its closest rival, JP Morgan, which took in $14.7 billion. 

Moreover, Vanguard immense positive flows contrasted with the large net outflows from some of its largest competitors. PIMCO, the actively managed bond fund specialist that rode the long bond bull to fortune and glory, saw net outflows of $32.3 billion in the first half of this year.

Long-standing Vanguard rival Fidelity saw net open-end and ETF fund outflows of $3.5 billion in the first half of this year. (In the corner of a vast wall mosaic in Vanguard’s main cafeteria in Malvern, Pa., the three-masted man o’war “Vanguard” fires its cannons at the frigate “Fidelity.”)

At the start of this year, Vanguard had already surpassed Fidelity as the largest manager of 401(k) assets. As of December 31, 2013, Vanguard had $613.5 billion in 401(k) assets and Fidelity had $612.4 billion, according to Morningstar. (Fidelity remained the qualified plan recordkeeping leader, with some $1.4 trillion in assets.)

In the target date fund market, where Vanguard has benefited from the swing toward funds-of-index-funds—a trend driven in part by regulatory scrutiny and class-action suits against plans with high fund fees—Vanguard runs an increasingly close second to Fidelity. Vanguard’s TDF assets grew almost 15% in 2013, to $166.1 billion, while Fidelity’s grew by less than 2%, to $185.6 billion, according to Morningstar.

Tailwinds

A number of factors have been cited for Vanguard’s success, besides its low costs. These include the company’s brand strength, presence in both the institutional and retail markets, and appeal to fee-only advisors—who rely on Vanguard’s low costs to create room for their own layer of asset management fees.

Such strengths evidently make up for the fact that Vanguard doesn’t spend much on advertising or marketing, doesn’t pay for distribution (not even 12b-1 fees), and sticks to the direct channel, which represents only a fraction of the total financial services industry.

“There are a couple of things going on,” Rawson told RIJ. “First, Vanguard’s reputation has only grown over time. And it never hurts when Warren Buffett says he likes the [Vanguard] 500 Index fund, which he did in his annual letter. More importantly, the whole ethos and practice of low-cost investing comes to the fore in a low interest environment. They have the lowest cost, so they’re winning that battle.”

Vanguard’s average fund expense ratio is just 19 basis points. That average expense ratio is about four basis points, or more than 16%, less than Vanguard charged 15 years ago. According to the late Robert Slater’s 1997 book, “Jack Bogle and the Vanguard Experiment,” the flight from mutual funds during the deep 1974-75 recession convinced Bogle that retail investors wouldn’t start buying funds again unless transaction costs and management fees were exceptionally low. 

The markets have also vindicated Bogle’s faith in index investing. “Personally, I’m a big believer in active management,” Rawson said. “But if you look at the average returns of active funds, they’ve done horribly.”

The exodus of top producers from wirehouses during and after the financial crisis, and the consequent growth of the registered investment advisor channel, has also helped Vanguard, he added.

“A lot of former wirehouse advisers have set up their own shops,” he said. “At a wirehouse, they would never have done business with Vanguard, because they worked on commission and Vanguard doesn’t pay for distribution. But now, as RIAs, instead of getting a commission, those advisors are charging their one percent management fee and using Vanguard funds.”

Other firms may have difficulty imitating Vanguard’s successful formula, for a couple of reasons. The firm’s zero transaction costs and low fund expense ratios, for instance, are a result of its cooperative ownership structure and its direct marketing model. There are no private owners or shareholders to reward, and no distributors to incentivize.

That model eliminates conflicts of interest between the company and its customers. The   lack of conflict has, over time, engendered a high level of consumer trust in the firm—and numerous surveys have shown that trust is the first consideration among consumers when choosing a financial services provider.

© 2014 RIJ Publishing LLC. All rights reserved.  

Goin’ to Kansas City

When you ride the Amtrak between Boston and Washington, as I frequently do, you see countless abandoned brick warehouses and factories. Long ago, those structures, with their private rail sidings and spurs, were profit centers. Now they sit vacant and worthless, canvases for graffiti artists or shelters for homeless tramps. 

Observing those buildings from a seat on the Northeast Regional, I try to fathom the economics of urban renewal (or the lack of thereof). Abandoned factoryWith so many idle workers, and with so much idle money in the economy, why aren’t more of these relics of nineteenth-century industrialism either torn down… or fixed up?

The answer to that type of question eludes me. When I try to figure out where the capital or appropriations or grants or loans to pay for the demolition or restoration of these strangely beautiful brick-and-mortar ruins might come from—and how the money might eventually be repaid or regenerated—I just get confused.

They’re a slippery slope, these thoughts, and before I know it, I’m wondering about the national debt and the federal budget deficit. The debt is considered horrible, but Treasury bonds are in great demand. Is it because every debt an asset? And what about Social Security benefits for Boomers? How can they bankrupt the country if they add a dollar of demand to the economy for every dollar they remove in taxes? 

Next week, I’ll meet economists who love this type of question. A passel of them will be at the 12th International Post-Keynesian Conference, to be held on the University of Missouri’s Kansas City campus. If you’ve ever read anything by so-called heterodox economists like L. Randall Wray, or Stephanie Kelton, James Galbraith (son of John Kenneth) or the late Hyman Minsky, you’ll know what I mean.  

These folks practice a type of economics known as Modern Monetary Theory. MMT has sadly gotten much less respect than supply-side economics (which George W.H. Bush called “voodoo” economics), but I’ve found that its practitioners are the only ones who truly try to interpret the convoluted financial system we all live in. One of the conference panels is entitled, “Money and the Real World.”

Abandoned Hartley Tool & Die factory

You’ve probably never heard the heterodox ideas that the MMT crowd has written, spoken or inspired. That the private sector enjoys a surplus when the federal government runs a deficit; that Uncle Sam can no more run out of dollars than a scoreboard can run out of points; that when the Chinese buy Treasuries, it’s more like a bank deposit than a loan.

Our unmoored paper money system never made much sense to me until I discovered MMT. The very fact that these economists have been so marginalized convinces me that they must be on to something.

So it’s off to Kansas City, Mo., next week, and then on to Williamsburg, Va., for the Insured Retirement Institute conference on the following Monday. In future issues of RIJ, I’ll report on what I’ve learned at those meetings. The contrast between the portrayals of economic and political reality at the two conferences should be stark, and that’s exactly what I’m hoping for. 

© 2014 RIJ Publishing LLC. All rights reserved.  

A ‘Babysitter’ for Immature Rollovers

During the “Winning in IRA Rollovers” conference this week at the venerable Harvard Club of Boston, GuidedChoice Inc. and InspiraFS Inc. unveiled a partnership that they say will create a new kind of niche in the coveted $6.6 trillion rollover IRA space.

GuidedChoice, as you probably know, is the San Diego-based 401(k) advice provider run by Sherrie Grabot and co-founded by Nobelist Harry Markowitz. InspiraFS is a Pittsburgh-based recordkeeper that specializes in all types of IRAs—SEP-IRAs, SIMPLE-IRAs, auto-IRAs and low-balance automatic rollover IRAs.  

The two firms were represented in Boston by Pete Littlejohn of InspiraFS (see photo above) and Ashley Avaregan of GuidedChoice. As they described the venture, InspiraFS will aggregate small automatic rollovers from retirement plan providers and GuidedChoice will serve as the RIA and “3(38)” fiduciary to the accounts. When the accounts are larger and presumably more profitable, InspiraFS will return them to the original providers.  

“We’ll babysit them for you with GuidedChoice’s help,” Littlejohn said. “When they’re ready, you can take them back.” The service can be branded in the name of the original provider, and the client will have a seamless customer experience, ending with an “upgrade” back to the larger recordkeeper.

“It’s a way for you to say yes to any rollover, regardless of size,” added Littlejohn, meaning that plan providers will no longer have to send small accounts of departing employees on one-way trips to IRA “landfills,” where the money will sit in a money market account, merely satisfying the regulatory requirement that they don’t lose money.

For its part, GuidedChoice will create a managed account for each IRA owner. “Everything is customized,” said Avaregan, an attorney and senior vice president at GuidedChoice. “A managed account allows each client to have a personalized target date fund. Our approach lets an institution take advantage of what’s happening in the culture,” where consumers expect to personalize their mass-produced products. 

RIJ will have more to report in the future about this partnership and its significance for the IRA rollover market.

A robust conference

IRA rollovers are on everyone’s mind these days, so the conference, organized by Financial Research Associates LLC, was timely. Although a handful of large retirement plan providers and asset managers—including Vanguard and Fidelity—custody almost half of the $6.6 trillion in traditional IRAs in the U.S, $350 to $400 billion becomes more or less up for grabs every year when job changers roll their “old” 401(k)s into IRAs.

The main hall of the Harvard Club of Boston, where the conference was held, was not packed with attendees. About 70 people reportedly signed up but an informal headcount revealed only about 50. One financial advisor, Robert Klein, founder of the Retirement Income Center website, flew in from the wealthy Orange County community of Newport Beach, Calif.

The presenters and panelists, however, represented highly respected companies in the rollover arena. The rollover market has become advertising-intensive, and two of the biggest IRA advertisers talked about their strategies. Lauren Brouhard, senior vice president of Retirement Solutions at Fidelity, talked about her firm’s highly successful “Green Line” campaign. Its theme has evolved from “rebuilding” after the financial crisis to “getting more” in today’s more expansive environment. Lena Haas and Diane Young, senior vice president of Retirement and vice president of marketing, respectively, at E*Trade, explained the retirement of the discount broker’s spokes-baby and its newer ad campaign aimed at what it calls “Type E” people. Haas and Young were interviewed by Matthew Drinkwater, associate managing director, LIMRA Secure Retirement Institute Research.

Great-West Financial, the Canadian-domiciled, Colorado-based firm that has grown through the acquisition of JP Morgan’s retirement business and Putnam Investments into a major player in the U.S. financial services market, was represented by vice president of Retirement Solutions Christopher Silvaggi.

Great-West’s approach to rollovers, Silvaggi explained, involves forging partnerships with the plans’ financial advisors. More specifically, he said, Great-West leverages its participant data to help advisors identify potential rollover clients. Great-West had made a decision, Silvaggi told RIJ, to avoid competition between its Putnam Investments arm and the advisors to Great-West retirement plans. 

In other presentations:

  • Tom Modestino, director of Retirement Research at Ignites, chaired a panel in which Dale Kalman, vice president, Acquisition Delivery & Specialty Sales at Charles Schwab, Stephen Deschenes, senior vice president, product development, The Capital Group Companies, and James Nichols IV, president of Voya Retirement Solutions, discussed the trends, threats and opportunities of the rollover market for advisory firms, asset managers and recordkeepers, respectively.
  • Laura Varas, co-founder of the Hearts & Wallets consulting firm, talked about the needs of Gen-X and Gen-Y investors, and how they differ from the needs and preferences of Baby Boomers.
  • Peter Geismar, founder and president of Confident Choice, LLC, discussed the role of behavioral economists in the rollover IRA market.
  • Jacqueline Shoback, senior vice president and head of Retail & Consumer Marketing at TIAA-CREF, talked about her firm’s approach to attracting and retaining assets, including rollover assets.
  • A panel led by J. Lynette DeWitt, research manager at Deloitte Services, Robert Glovsky, vice chair and principal at The Colony Group, Susan Kaplan, president of Kaplan Financial Services, Inc., and Charles S. Bean III, president and director of wealth management at Heritage Financial Services, LLC, discussed their perspectives on client decision-making.
  • Rick Nersesian, CEO of Rick Nersesian Consulting, gave advice to financial advisers trying to attract rollover clients.
  • Sean Cuniff, research leader, Deloitte Services, recounted his firm’s research in the rollover market and described the advice his firm gives to companies seeking to increase their rollover business.

© 2014 RIJ Publishing LLC. All rights reserved.

Cerulli publishes pointers on capturing IRA rollovers

A new research report from Cerulli Associates confirms most of the rules of thumb about the IRA rollover market that were shared by presenters at the “Winning in IRA Rollovers” conference in Boston this week. (See today’s RIJ feature on that conference, above.)

The new report, the Evolution of the Retirement Investor 2014: Understanding 401(k) Participant Behavior and Trends in IRAs, Rollovers, and Retirement Income,is designed to help firms develop strategies to capturing more retirement assets.

Like the presenters at the conference, Cerulli noted in a press release that about two-thirds of rollovers go to firms with which the client has an existing relationships and that financial advisors and recordkeepers always need to ask new prospects if they have old 401(k) plans that are eligible for rollover.   

IRA assets reached $6.5 trillion at the end of 2013 and rollover contributions were nearly $324 billion, Cerulli said, adding that both figures will grow over the next five years as Baby Boomer retire. Those rollovers were less than a third of the amount that was eligible for rollover, Cerulli observed.

In a comment that seemed to echo the concerns of regulators, Cerulli noted, “Assets had a tendency to move to places that had the primary influencers’ best interests in mind as well, which may not be the same as the clients’.”   

Other observations from the report include:

  • Rollovers are grabbing most of the attention, but about $720 billion of the $1.1 trillion in defined contribution assets that were eligible for distribution in 2013 remained in employer-sponsored plans. It represents potential rollover business.
  • About 28% of participants surveyed cited their 401(k) provider as their primary source of retirement advice.
  • If a firm does not have any existing relationship with a client, it will be challenging to capture that rollover.
  • It may be easier and more profitable for recordkeepers to acquire rollovers than to focus solely on increasing contribution rates.
  • Most of this money in plans will eventually move to an IRA.
  • Rising healthcare costs and debt service of participants will make it a challenge for recordkeepers to increase enrollment and contribution rates.
  • Industry attempts to market retirement income to those in their late fifties are often dismissed because they do not consider themselves pre-retirees.
  • Financial services firms are in the difficult position of having to offer personal financial services to a large number of participants who may suddenly face a job loss or health issue.  

© 2014 RIJ Publishing LLC. All rights reserved.

Many women minimize their Social Security checks: Nationwide

More than four in five women take their Social Security benefits before their full retirement age (FRA), which provides immediate income but locks in a lower payment for life, according a survey by Nationwide Retirement Institute. Only 15% of women waited until their FRA and only three percent took it later.

“Some [women] mistakenly believe taking it earlier will result in more money over the long run, while others may have been forced into retirement early and need the money,” said Shawn Britt, director of advanced consulting for Nationwide.

Women who took their benefit early reported an average monthly payment of $1,025. Those who collected it at their full retirement age had an average $1,270 monthly payment. Only ten of the 471 women surveyed by Harris Poll on behalf of Nationwide delayed collecting their benefit until 70. They reported an average monthly payment of $1,630, or 59% more than if they had taken it early.

“Many people are not aware of the different options available for taking Social Security income. For example, married women might think about having their husband file and suspend, which will still allow the wife to collect spousal benefits,” Britt said. “The husband will then wait to age 70 to take his. That way, if he dies, she ends up with a much higher payment as a widow.”

“Too many spouses think they can’t do this because they still work. That’s a huge mistake and you can’t go back to correct it later and get that money back,” she added.

Filing early also makes sense if you’re in poor health and don’t expect to live long. But more often than not, the decision is tied to an incorrect expectation about longevity or fear of Social Security running out of money.

“Many people file early because they think ‘Once I am in the system they can’t kick me out.’” Britt said. “Others miscalculate how long they have until they break even. Many think it’s 85, but for many people it is around 80.” Women’s average life expectancy at age 65 is 86, with one in four 65-year-old women reaching 92, Nationwide said.  

In the survey of 471 women aged 50 or older who were either already retired or plan to retire in the next 10 years, only 29% said life was better than before retirement and 28% said life is worse. For those who said it’s worse, most said it’s due to lack of income in retirement and higher-than-expected expenses.

Since Social Security benefits are based on average earnings over the best 35 years of a career, women are often penalized for leaving the workforce to raise children or care for a parent.

“Some women have to retire early to care for an elderly parent who has no long-term care coverage,” Britt said. “Women caregivers are two-and-a-half times more likely to end up in poverty and five times more likely to depend primarily on Social Security for income.

“Having children and being a caregiver can cost women $565,000 in lifetime earnings; plus $25,400 in Social Security benefits and $67,000 in pension benefits,” she added. More than 2.6 million women over the age of 65 lived in poverty in 2012, according to an analysis from the National Women’s Law Center.

Women not working with a financial advisor are nearly three times as likely than those who do to say their Social Security payment was less or much less than expected (37% vs. 13%), the surveyed showed. Yet, only 33% of women work with a financial advisor.

The 2014 Social Security Study was conducted online within the U.S. by Harris Poll on behalf of Nationwide Financial between Feb. 27 and March 4, 2014. The respondents comprised a representative sample of 471 U.S. women aged 50 or older who are either retired or plan to retire in the next 10 years. Results were weighted to the U.S. General Online Population of adults by race/ethnicity, education and region.

© 2014 RIJ Publishing LLC. All rights reserved. 

Don’t fall in love with “Inge”

Nuance Communications, Inc., of Burlington, Mass., announced that ING Netherlands will use Nuance’s voice and artificial intelligence (AI) technologies to power “Inge,” the new voice feature of ING Netherlands’ mobile banking app.

(Anyone who has seen the set-in-the-near-future movie, “Her,” starring Joaquin Phoenix and the voice of Scarlett Johansen, will recall that it portrayed the romance between a man and the voice of the operating system inside his smartphone.)

Using Inge, ING customers will be able to speak via a “human-like conversational interface” to control the mobile banking app. ING Netherlands is the first bank to offer such a voice-controlled mobile app in Europe, with a release this month.

Inge uses the capabilities in Nuance Nina, a platform that enables intelligent natural language understanding (NLU) and text-to-speech interfaces for mobile apps. ING Netherlands mobile customers will be able to check their balance or enter an account number by voice instead of tapping through multiple menus and screens.   

Following the initial release, ING will update the app to also include Nuance voice biometrics to allow users to securely access the app through the unique sound of their voice. Nuance secure voice biometrics technologies replace PINs, making the mobile banking experience completely hands-free.

© 2014 RIJ Publishing LLC. All rights reserved.

Oregon gets closer to sponsoring a statewide retirement plan

Oregon’s Retirement Security Task Force issued a report this week that recommends a structure for a state-sponsored retirement plan, to be made available to Oregonians who don’t have access to a retirement account through their employer. Employees will be automatically enrolled but can “opt-out” if they choose.

The savings program recommended by the Task Force includes the following key elements:

  • The program will be easy for employers to implement — employee savings contributions will be automatically deducted from existing payroll and employers will not be required to make a contribution.
  • The plan will be portable for employees, following them from job to job throughout their career.
  • As directed by the legislature, the plan will not incur any liability for the state.

“Treasurer Wheeler and the Task Force have conducted thorough analysis of the barriers Oregonians face in saving for retirement and made thoughtful recommendations for a path forward,” said Edward Brewington, AARP Oregon executive council member. “The next step is for the legislature to settle on details and create a savings program. This needs to get done in the 2015 legislative session – working Oregonians can’t wait any longer to save for their future.” 

Save Today, Secure Tomorrow is a broad coalition of organizations, including AARP Oregon, Family Forward Oregon, Main Street Alliance of Oregon, Urban League of Portland, Elders in Action Commission, Oregon Nurses Association, AFSCME, Oregon Action, Oregon Education Association, SEIU Local 503, Neighborhood Partnerships, Oregon AFL-CIO, Oregon State Firefighters Council, Community Action Partnerships of Oregon, United Seniors of Oregon, PCUN and Causa.

© 2014 RIJ Publishing LLC. All rights reserved.

The Bucket

Western & Southern indexed annuity to offer Goldman Sachs index

Western & Southern Financial Group and Goldman, Sachs & Co. (Goldman Sachs) are collaborating to offer a Goldman Sachs proprietary index in a new fixed indexed annuity issued by Western & Southern member insurance companies set to launch this fall.

“The Goldman Sachs index will provide a distinctive allocation option alongside more traditional interest crediting options in the annuity,” the firms said in a release. The annuity initially will be issued by Integrity Life Insurance Company as “Indextra” and distributed by W&S Financial Group Distributors, Inc.

The index is custom-designed for diversified exposure to global asset classes, seeking consistent returns across different market cycles by controlling for volatility.

Millennials lean on mom and dad for financial advice

Financial services providers such as life insurers, banks and asset managers are failing to connect with millennials at a time when young people need the industry more than ever, according to a survey by BNY Mellon and a team of undergraduates from Said Business School, University of Oxford.

The study, entitled ‘The Generation Game: Savings for the New Millennial’, looks at the saving priorities, attitudes to retirement planning, and expectations around different types of financial institutions of 1,178 millennials (individuals born after 1980) in Australia, Brazil, China, Japan, the Netherlands, the UK and the US.  

Increased longevity and the erosion of state and employer retirement provision mean millennials will have to save more than their parents, and over a longer period. The study reveals that pensions need to be better explained to millennials, nearly half (49%) said that they did not know how pensions work. The study found millennials are twice as likely to turn to their parents for financial advice (52%) than to the next most popular source of information, their bank (24%).

Other key findings include:

  • 59% of millennials believe they haven’t seen products targeted at people like them. Millennials want products that demonstrate clearly that they are being rewarded for tying up their money;
  • Asked how their contact with financial services providers could be improved, less than 1% of millennials want financial services providers to connect with them through social media;
  • Just 16% of millennials in Japan believe they will be able to access the same sources of retirement income as their parents, compared to 84% in Australia. While millennials often have similar attitudes to saving for retirement, there can be huge variations from nation to nation;
  • 84% of millennials in Brazil aren’t aware of the tax efficiencies pension savings offer, compared to 42% inthe Netherlands.

“This study of millennials by millennials reveals the disconnect that the financial services industry has with this generation,” said Janet Smart, Undergraduate Course Director at Said Business School. “The challenge for insurers is to find new ways to engage millennials, so as to improve their level of financial understanding and build their commitment to retirement planning.” 

Shayantan Rahman, studying Economics and Management at Said Business School, who is student lead for the research, added: “What struck me is that while millennials are generally comfortable about being targeted by consumer brands through social media, they do not want financial services providers using these channels to contact them. Rather than being the solution for helping insurers engage with millennials, many told us they think it makes them look ‘silly’, ‘pally’ or ‘creepy’.”

New white paper compares VAs with and without living benefits

Jefferson National, issuer of the low-cost Monument Advisor variable annuity for registered investment advisors, and Wade Pfau, Ph.D., CFA, professor of retirement income at The American College of Financial Services, have co-produced a whitepaper that compares the long-term benefits of different types of variable annuities.     

The paper, “A New Approach to Retirement Income: Next Gen vs Traditional VAs,” uses a proprietary model and primary research developed by Pfau to compare low-cost IOVAs vs. variable annuities with a guaranteed living withdrawal benefit in a variety of investor scenarios, to determine probabilities for income generated, wealth accumulated and other outcomes.

To assist advisors in the planning process, the paper also provides recommendations and best practices for choosing among these products based on client characteristics, market performance and other factors. Qualified financial professionals can download a copy of the white paper at the password protected site: www.jeffnat.com/nextgen.

© 2014 RIJ Publishing LLC. All rights reserved.

Replacing Those Disputed Replacement Rates

Touch the third rail of American politics, and you’ll shock someone. In early August, during the Retirement Research Consortium at the wood-paneled National Press Club in Washington, D.C., that someone was Alicia Munnell, director of Boston College’s Center for Retirement Research.

“Outraged” was the word she used. From the podium—she chaired the Consortium—and in sidebars with select conference attendees, Munnell expressed her outrage at the elimination of certain data from Table V.C7 of the 2014 edition of the Social Security Trustees Report. 

The missing data involved Social Security’s “replacement rates.” Earlier Trustees Reports showed how much of a person’s pre-retirement income Social Security benefits would replace. In 2013, the percentages (at full retirement age) ranged from 82.6% for the lowest-earning Americans to 29.6% for the highest.

The unexplained absence of those rates from the 2014 Report made Munnell furious. She suggested that behind-the-scenes maneuvering by people with an anti-Social Security agenda had led to the change. She blogged about it and, given her prestige in the retirement field, like-minded columnists in the Los Angeles Times and The Economist magazine picked up the story. She even had navy blue T-shirts printed up, with the words “Restore Table V.C7” silk-screened on the chest (See cover photo).

“The deletion is the culmination of a concerted effort by a band of critics who argue that all is right in the world: People will have plenty of money in retirement,” Munnell (right) asserted in her blog, which was reprinted on the Wall Street Journal‘s well-read MarketWatch website.  Alicia Munnell headshot

RIJ could find no evidence of a conspiracy per se. From one perspective, the whole matter boils down to a wonkish actuarial disagreement among reasonable people about whether Social Security payouts should keep up with U.S. prices or wages. Several knowledgeable insiders think she over-reacted.

But, as one observer pointed out, Munnell may have had reason to read a larger motive into the change in Table V.C7. Her research center is funded by the Social Security Administration. It publishes a National Retirement Risk Index, sponsored by Prudential Financial, that presents a gloomy view of Americans’ preparedness for retirement. The index is based in part on a particular replacement rate calculation. It frequently gets picked up in the press.

Her positions have vigorous opponents, and they regularly publish articles and research papers too. In mid-2014, articles appeared in the Wall Street Journal and the Journal of Retirement critical of the way Munnell calculated replacement rates. In late 2013, an article by one of the Social Security trustees warned of the danger of Social Security to the future of the U.S. economy. There were links between two authors of those articles and two conservative think tanks—the American Enterprise Institute and the Mercatus Center—that receive funding from the right-wing billionaire Koch brothers.

The appearance of those articles created “some sensitivity” in the pro-Social Security world, a leading Ivy League academic who is close to the situation told RIJ. “There’s been some weak research coming out of conservative think tanks that benefits are too high and should be cut,” he said. “They calculated pre-retirement incomes by averaging in years when people aren’t even working. In the context of that prior effort by the think tanks, the timing [of the removal of the replacement rate column from Table V.C7], and the fact that the Trustees report was delayed, looks strange. It could be a coincidence.”

The dispute over the replacement rates is important, he added, because “it’s a leading indicator of the policy debate that the country is likely to have over social insurance programs. It’s showing us the way in which the debate over social insurance is likely to evolve, and what arguments the different sides will be taking.”

Unstable table

To grasp this situation, you need to compare the 2013 version of Table V.C7 of the Trustees Report with the 2014 version. (See boxes.) Both versions show the projected Social Security benefits for five categories of recipients (those with very low, low, medium, high and maximum pre-retirement incomes) and for about 15 sample years between now and 2090. Both do so for those claiming at age 65 and those claiming at full retirement age. Both charts show that, in inflation-adjusted dollars, Social Security benefits will rise over time.

Table VC7 SS Trustees Report 2013

The biggest difference between the two versions is that the right-most column in the 2013 table (right) shows the percentages of pre-retirement earnings that Social Security benefits replaces and the right-most column in the 2014 table (below) shows the National Average Wage. The wages have replaced the replacement rates, which are missing from this year’s table.

For the people involved, that’s significant. The 2013 chart illustrates a trend toward declining replacement rates; for the medium earners who file for benefits at age 65, the rate drops to 36.3% in 2030 from 41.7% in 2013—mainly because age requirement for full benefits will be going up.

That supports the liberal position that the Social Security safety net is sagging. The 2014 chart has no such rates, and therefore nothing explicit to counter the impression that Social Security benefits are going up in real terms: from $19,477 in 2014 to $24,140 for the medium earner who claims at normal retirement age.

Ironically, despite the fact that the government bases your Social Security benefits on your personal earnings history, there’s no accepted standard for calculating the average rates at which Social Security replaces pre-retirement income.

2014 Table VC7 SS Trustees

Depending on how you calculate it, you can make the replacement rate look high or low. That means you can make Social Security look generous or stingy, overfunded or in need of more funding. You can also make the degree to which America faces a retirement “crisis” look large or small. And by implication, if there’s a big crisis, the 401(k) system isn’t “working.”   

A conspiracy?

The decision to tweak the table is up to a working group that consists of the Social Security Trustees and the actuaries and staff members who advise and support them. There are six trustees, all administration appointees. They include the Secretary of the Treasury, Secretary of Labor, Secretary of Health and Human Services, and the Commissioner of Social Security, as well as two public trustees.

The question is why, in the summer of 2014, the Trustees decided to change the table. Munnell believes that it didn’t happen accidentally or for purely technical reasons. She and others suspect that it was driven by politically- or ideologically-inspired pressure, both within the working group and from outside of it. Others close to the process say that isn’t so.

The obvious person of interest was Charles Blahous, one of the two Social Security public trustees and the only clearly identifiable conservative on the board. Blahous is a senior fellow at the conservative Mercatus Center at George Mason University. Mercatus received its start-up money from the ultra-conservative billionaire Koch brothers, and its co-founder, Richard H. Fink, is an executive vice president of Koch Industries. Fink and Charles Koch sit on the Mercatus board and Koch-funded DonorsTrust and Donors Capital Fund have given millions of dollars to Mercatus in recent years.

In the past, Blahous has linked America’s fiscal red ink to entitlement programs, including Social Security. In a November 2013 paper entitled, “Why We Have Federal Deficits: The Policy Decisions That Created Them,” he wrote, “Any strategy that fails to adjust the 1965–72 policy decisions—specifically, those creating the current designs of Medicare, Medicaid, and Social Security—will inevitably fail to correct the federal government’s fiscal imbalance.” 

In a phone interview with RIJ, Blahous (right) said that politics and ideology played no role in the trustees’ work. “No one in the process is interested in or concerned with policy debates. We just try to represent the numbers accurately. It’s not true that the table isn’t in there. It’s not missing. In fact, it contains more information than before,” he said. “We decided to put the growth in the real dollar value of benefits alongside the growth in average wages.

Charles Blahous headshot

“There had been issues about what the presentation of replacement rates was saying. We changed it to make sure people wouldn’t misread it. We were trying to take the ‘thumb off the scale’ and make it more transparent,” he added. As for the accusations of conspiracy, Blahous told RIJ, “That’s pretty fantastical. Some of the speculation is misinformed and irresponsible.”

This version was supported by someone who was privy to the preparation of the Trustees report and who told RIJ in an e-mail: “Several times and at some length, we discussed and e-mailed about the strengths and weaknesses of the traditional measure and the alternatives. OCACT and Treasury developed some interesting analysis of alternative measures. We had several discussions of whether to include one or more alternatives along with the traditional measure in the report or in an appendix and whether to have an expanded discussion of replacement rates somewhere in the report. 

“As you can guess, several participants had strong and different feelings about the desirability of the traditional measure and the alternatives. The agreement for this year at least was to go with what you see in the report and on the OCACT web page. I suspect that the issue will be revisited in the next round. “Outrage,” “conspiracy” “suppressed” or “ideology” are not words that I would use in describing what took place. ‘Lively debate by strong willed experts’ would be more appropriate.”

Outside views

Blahous’ position was supported by several other academics who have written about retirement and Social Security. One of them was Olivia Mitchell, director of the Pension Research Council at the University of Pennsylvania’s Wharton School.

“I don’t find [the conspiracy theory] to be a credible argument,” she told RIJ in an interview. “The issue is that the conventional approach used by SSA to compute replacement rates uses hypothetical workers rather than actual earnings histories. Additionally, the SSA grows earnings over time by the average rate of earnings growth, which is normally 1-1.5% above inflation.

“For both reasons, the SSA earnings series tend to be quite a bit higher than what real workers earn. Asa result, they come out with too-low replacement rates. In our work, we found that replacement rates were quite a bit higher for actual earners tracked using the Health and Retirement Study. Bottom line: replacement rates based on true earnings are quite a bit higher than the SSA reports using hypothetical workers.”

Sylvester Schieber (below), a former chairman of the Social Security Advisory Board, also told RIJ that there is no conspiracy, and he spoke as one who had been implicated in it. He identified himself as one of the “band of critics” that Munnell wrote about in her blog.

Sylvester Schieber

“I know Alicia Munnell at Boston College thinks there was some sort of conspiracy behind the change to replacement rate presentation in the report this year and has suggested to me that I was somehow involved. [But] I don’t think anyone considers me an advisor to the Obama Administration much less an insider,” he wrote in an e-mail.

“The idea that we have an organized group and blew up this table in the Trustees report is ridiculous. We’re trying to look as fairly as we can at the numbers. I am not privy to the inside dealings of the Trustees, but my impression is that they have been questioning whether or not the prior presentation was confusing for at least a year or two. I assume that those concerns led to the change in presentation in this year’s report.”

Another Social Security expert, Jeff Brown of the University of Illinois, also doubted any type of ideological collusion or pressure behind the change in Table V.C7. He believes that changes to the table were justified by the facts.  

“The way SSA has been doing this calculation for the past decade or so is not the way I would do it if I were allowed to include only one such measure,” he told RIJ in an e-mail. “Most people think replacement rates are relative to some measure of what a person’s income was near retirement. The critics of the actuaries’ 2013 numbers say that they are not this at all. Rather, they are based on ‘stylized workers’ that are essentially arbitrarily chosen points in a distribution of earnings based on the average wage index. There is absolutely nothing special or even particularly insightful or meaningful about the 2013 measure.”

He added, “The real question is ‘Why only show one?’ If it were up to me, I would show several replacement rates under different combinations of assumptions. I see no substantive reason why the Trustees could not do this.  If someone wants to keep computing it the way it has been done for the past decade, then let’s keep reporting it, but let’s do so alongside a couple of other measures that demonstrate the richness of the replacement rate concept.”

The ‘social insurance’ view

People who believe that Social Security is under attack, and that social insurance, as opposed to free markets, represents the best way to ensure basic protection against old age poverty for the majority of Americans, voiced their support for Munnell.

Nancy J. Altman, co-director of StrengthenSocialSecurity.org, author of, “The Battle for Social Security” (Wiley 2005), and a former Harvard Law School lecturer and assistant to Alan Greenspan, defended Munnell’s position on replacement rates, and supported her contention that there are political overtones to this controversy. 

Regarding the replacement rates, “It’s really unprecedented to remove that kind of information,” she said. “It’s widely accepted information. The OECD [Organization for Economic Cooperation and Development] calculates [replacement rates] this way.”

As for the motivation behind the changes to table V.C7, Altman said, “It’s a political fight. There’s only one reason to make the replacement rates come out, and that is to make it look like the benefits are growing out of control and that you need to cut them.”

Jeff Liebman, a Social Security policy expert at Harvard’s Kennedy School of Government and coordinator of Social Security reform in the Clinton White House, believes that the debate over replacement rates has significance as a microcosm of a larger debate.

“Replacement rates are the most important summary statistic for assessing the adequacy of benefits in a social insurance system, so I think it was a mistake for the Trustees to remove the replacement rate information from the Trustees’ Report.  If there are disagreements about the best way to construct replacement rates, it is better to present multiple measures than to suppress the information,” he told RIJ.

“There is a fundamental disagreement,” he added, “between people who believe that Social Security is a social insurance program that is designed to replace a certain fraction of pre-retirement income—and therefore that benefits should rise with wage levels—and people who believe that Social Security should be a welfare program where benefits keep up only with inflation and therefore decline over time as a share of pre-retirement income.”

Dueling articles

As for Munnell’s sense of a “concerted effort by a band of critics” to attack her positions, it may have been inspired two recent articles. One was a July 14 Wall Street Journal article by Andrew Biggs and Sylvester Schieber. The other was a research article by Schieber and Gaobo Pang of Towers Watson in the Summer 2014 issue of the Journal of Retirement, an Institutional Investor publication underwritten by Bank of America Merrill Lynch.

Both appeared shortly before the Trustees report came out and both attacked replacement rates that made Social Security look skimpy rather than generous. Evidence of collusion or a partisan agenda is largely circumstantial. But it could have come from the fact that Schieber was associated with both articles, and that Biggs, a formal Social Security economist, works for the conservative American Enterprise Institute.

Like the Mercatus Center, where Blahous works, the AEI receives funding from the Koch brothers or their charities. Biggs has lent his expertise to conservative arguments before. For instance, he has contended that public pensions should use a risk-free discount rate to calculate their funded ratios—a rate that automatically puts them deep in the red. In the Wall Street Journal article, he mentioned that Social Security faces a $10 trillion shortfall—without noting that the shortfall is only three percent of America’s payroll during the period in question.  

The 401(k) factor

The largely unmentioned participant in this debate is the 401(k) system, of which Munnell has been a gadfly. Her organization’s gloomy National Retirement Risk Index, which Prudential underwrites, suggests a looming retirement crisis in America. And if there’s a crisis, it implies that the 401(k) system may not be working. In her blog about Table V.C7, she went so far as to write that, “If Social Security replaces less, then future workers must depend on what is now a fairly wobbly 401(k) system for more.”

Social Security proponents and fans of the 401(k) system aren’t necessarily mortal enemies, but in the zero-sum bloodsport of Washington politics, people tend to be on one side or the other. “People like me who argue in favor of expanding Social Security believe that the 401(k) isn’t up to the job,” Altman told RIJ. “We think the solution is to expand Social Security and pay for it in a fair way. I think of it as a piece of the privatization fight.

“‘Privatization’ has come to mean diverting your FICA payroll taxes into private accounts. The reality is that if you let Social Security benefits decline, and diminish the public sector’s role in retirement, then people will have to increase their level of private savings,” she added.

Such positions are insults, and represent potential threats, to the 401(k) system. Publications from organizations that have a stake in the 401(k) system, like the Investment Company Institute or the American Society of Pension Professionals and Actuaries, support the notion that the Americans are generally headed for retirement well-prepared, thanks to their 401(k) plans.

Little wonder, then, at the emotion spent on replacement rates. They’re at the eye of a high-stakes storm. “The whole purpose of the attack on Social Security replacement rates is an attempt to provide a rationale for cutting benefits,” Munnell wrote after the 2014 Social Security Trustees Report was published. “If Social Security replacement rates are really as high as critics allege, then they would be ripe for reduction.” If benefits go down, taxes won’t have to go up as much, and more money will be left for deferral into 401(k) accounts.

© 2014 RIJ Publishing LLC. All rights reserved.

 

The Death Spiral of Capitalism

No less than six sovereign borrowers are now paying negative nominal interest rates on their 2-year borrowing in euros. In other words, they are making money by going into debt. In real terms, medium-term U.S. TIPS and British index-linked gilts have had negative interest rates for several years. Contrary to the views of the happy Keynesians around us, this is very dangerous indeed. If negative interest rates were to persist, the world’s stock of capital would eventually disappear. Without capital, we’d be back up the trees.

You don’t even have to be a decent credit risk to borrow money at negative interest rates in euros—France’s 2-year bond yield has just turned negative. Since France hasn’t balanced its budget since 1969 and is enduring a prolonged period of stagnation caused by having one of the world’s largest public sectors, to rational investors it ranks as a credit with substantial risk. Of course, today’s bond-market investors aren’t rational; their brains are fogged by six- years-and-counting of monetary “stimulus.”

Negative interest rates are damaging for savers, who can’t earn a return on their money without taking undue risks. However, over time they are even more damaging to the financial system as a whole because they reduce the capital stock outstanding, thereby de-capitalizing the economy. If risk-free interest rates are minus 1% in real terms, then after a year the capital stock is 1% smaller than it had been a year earlier (absent substantial net new savings). Of course, some investors have earned positive real returns by taking risks, but over the business cycle as a whole, those returns will disappear, as the risks turn out to have been misguided.

You can see how this might turn out by considering the investment alternatives available today. Long-term government bonds yield a tiny positive return, but have no upside and a very substantial downside risk when interest rates rise (which may be purely in nominal terms due to a rise in inflation). Junk bonds have a higher yield but a huge vulnerability to a credit crunch. London housing and farmland have had an excellent run, but are hugely vulnerable to a downturn. Gold, oil and other commodities prices are generally at historically high levels—far above the cost of production for the more efficient mines—so must have a crash coming as new supply comes on stream while demand dries up.

Art, collectibles and other “positional” goods are at record high prices and will suffer badly when the supply of new billionaires slows. Hedge fund and private equity fund returns have been in a secular decline for several years, while the amounts of money devoted to these sectors has continued to rise. History and logic both suggest a period to come in which returns become negative while the market re-equilibrates.

The pattern is universal. Very low interest rates raise asset prices in the short term but do nothing to raise the long- term value of those assets. Hence, after a one-off revaluation which makes everyone feel rich, they are due for future returns that, at best, match the negative risk-free real rate and will substantially lag it if the cost of money rises to more normal levels.

There are thus two trajectories which interest rates and the capital stock may follow. On the one hand, it is possible that positive real interest rates will be restored relatively rapidly. In that case, much of the investment and price rises of the last half decade will prove to have been made in error. Asset prices will correct to their long-term real levels, imposing massive losses on investors. Because much of the activity—especially in the hedge fund and private equity fund sectors—has been undertaken on leverage, the losses will in many cases escalate as leverage wipes out investors who without leverage would merely have lost a substantial percentage of their money. The economy will go into a long and deep recession.

We have examined this scenario a number of times. It’s very unpleasant in the short term, but provided monetary policymakers don’t repeat the error of exceptional monetary stimulus once the markets begin to tank, it will impose only moderate long-term costs on the economy. Eventually, asset prices will stabilize, the remaining investors will recover their nerve, growth will recommence and prosperity and employment will return, albeit after a very nasty few years.

The other possible trajectory, which this column has not before examined, occurs if the world’s monetary authorities attempt to combat the beginnings of asset price decline by re-stimulating the money supply, driving real and even nominal interest rates even deeper into negative territory. As in 2009-12, if the monetary authorities follow this policy it is unlikely they will reverse it quickly, so real interest rates will remain negative. The overall negative real interest-rate period would extend for at least a decade, to late 2018, and maybe considerably longer.

Depending on how hard the authorities pump out the money supply, they may be able to stem the initial asset price decline by this means and make the initial recession less painful than it would otherwise be. However, in order to achieve this they likely will need to make real interest rates even more negative than they have been over the last six years. They might be able to do so by increasing inflation to a brisk trot while interest rates remain around zero, by imposing some kind of “reserves tax” on the excess reserves that banks are forced to keep at the Fed or simply by pushing nominal government bond rates to perhaps minus 2-3% along the entire maturity curve, while imposing taxes that prevent investors from withdrawing their money from the financial system altogether.

I have to say I think it likely that, if and when the crash comes, the authorities will resort to this kind of self-indulgent short-termist monetary policy, just as they did the last time. The chances of them “getting religion,” returning to monetary austerity and suffering through the inevitable asset-price-collapse recession seem small, although obviously if the crash coincided with the next U.S. Presidential election there’s some chance a new administration might try austerity in order to blame the previous guys for the resultant pain.

The effect of a decade or more with negative real interest rates is likely to be devastating. Each year, the world’s capital stock will be smaller than the previous year’s. Consequently, the volume of new productive investments will decline year by year, as will wage rates as a continual oversupply of labor can only be matched with a diminishing stock of capital. Since global population continues to increase, and is likely to do so for at least several decades, the result will be a continued downward pressure on wages. That would be similar to that we have seen in developed economies in the last couple of decades, but over the entire world population. Japan’s experience after 1998 was mitigated by a decline in the workforce matching the decline in available productive capital; the rest of us will not have this fortunate benefit.

Information technology will allow for the replacement of some highly capital intensive processes with cheaper ones performed by automated systems, but this will still further reduce the demand for labor. Unemployment will soar, but the new unemployment will mostly be of the informal “dropping out of the workforce” type that is not properly reflected in the statistics.

Since money is so cheap, students will postpone their entry into the dreary world of the workforce by borrowing ever more astronomical sums to acquire ever more useless academic qualifications. Governments likewise will run larger and larger budget deficits, finding it easier as well as cheaper to borrow from money-printing central banks than to bring their extravagance under control or to burden further the struggling voter/taxpayers. Savers won’t save, because of the abysmal results from doing so, they will merely speculate, as even Las Vegas will appear to offer better investment opportunities than the distorted economy. Global leverage will increase, even as global output continues to decline.

Eventually we will arrive at the natural terminus: “The euthanasia of the rentier,” Keynes’ notorious term. The entire world’s capital stock will be swallowed up by government and private debts financing useless, unproductive activities.

Economic activity and private production will be carried on at only the most primitive level, as the world’s stock of productive equipment and energy sources have broken down. The global population will go into catastrophic collapse, not because of ecological disasters (though there will be plenty of those) but because of the economy’s inability to operate at a sufficiently high level to feed it.

Whether we will arrive at this Keynesian nirvana, or whether we will reverse policy before we reach the point of final collapse, is beyond the forecasting capabilities of my crystal ball. The process of getting there will resemble nothing so much as the fall of the Roman Empire and the Chinese Qing dynasty, in both of which societies the returns on capital were artificially depressed, mostly by persistent inflation, which led to the capital stock declining, living standards rapidly decaying and the economy eventually collapsing.

Thus, however unpleasant the characteristics of the slump we must endure when interest rates are rectified, it is nothing to the long-term consequences of not doing so. The costs of monetary short-termism are great and increasing day by day. 

© 2014 The Prudent Bear.

Parallels to 1937

NEW HAVEN – The depression that followed the stock-market crash of 1929 took a turn for the worse eight years later, and recovery came only with the enormous economic stimulus provided by World War II, a conflict that cost more than 60 million lives. By the time recovery finally arrived, much of Europe and Asia lay in ruins.

The current world situation is not nearly so dire, but there are parallels, particularly to 1937. Now, as then, people have been disappointed for a long time, and many are despairing. They are becoming more fearful for their long-term economic future. And such fears can have severe consequences.

For example, the impact of the 2008 financial crisis on the Ukrainian and Russian economies might ultimately be behind the recent war there. According to the International Monetary Fund, both Ukraine and Russia experienced spectacular growth from 2002 to 2007: over those five years, real per capita GDP rose 52% in Ukraine and 46% in Russia. That is history now: real per capita GDP growth was only 0.2% last year in Ukraine, and only 1.3% in Russia. The discontent generated by such disappointment may help to explain Ukrainian separatists’ anger, Russians’ discontent, and Russian President Vladimir Putin’s decision to annex Crimea and to support the separatists.

There is a name for the despair that has been driving discontent – and not only in Russia and Ukraine – since the financial crisis. That name is the “new normal,” referring to long-term diminished prospects for economic growth, a term popularized by Bill Gross, a founder of bond giant PIMCO.

The despair felt after 1937 led to the emergence of similar new terms then, too. “Secular stagnation,” referring to long-term economic malaise, is one example. The word secular comes from the Latin saeculum, meaning a generation or a century. The word stagnation suggests a swamp, implying a breeding ground for virulent dangers. In the late 1930s, people were also worrying about discontent in Europe, which had already powered the rise of Adolph Hitler and Benito Mussolini.

The other term that suddenly became prominent around 1937 was “underconsumptionism” – the theory that fearful people may want to save too much for difficult times ahead. Moreover, the amount of saving that people desire exceeds the available investment opportunities. As a result, the desire to save will not add to aggregate saving to start new businesses, construct and sell new buildings, and so forth. Though investors may bid up prices of existing capital assets, their attempts to save only slow down the economy.

“Secular stagnation” and “underconsumptionism” are terms that betray an underlying pessimism, which, by discouraging spending, not only reinforces a weak economy, but also generates anger, intolerance, and a potential for violence.

In his magnum opus The Moral Consequences of Economic Growth, Benjamin M. Friedman showed many examples of declining economic growth giving rise – with variable and sometimes long lags – to intolerance, aggressive nationalism, and war. He concluded that, “The value of a rising standard of living lies not just in the concrete improvements it brings to how individuals live but in how it shapes the social, political, and ultimately the moral character of a people.”

Some will doubt the importance of economic growth. Maybe, many say, we are too ambitious and ought to enjoy a higher quality of life with more leisure. Maybe they are right.

But the real issue is self-esteem and the social-comparison processes that psychologist Leon Festinger observed as a universal human trait. Though many will deny it, we are always comparing ourselves with others, and hoping to climb the social ladder. People will never be happy with newfound opportunities for leisure if it seems to signal their failure relative to others.

The hope that economic growth promotes peace and tolerance is based on people’s tendency to compare themselves not just to others in the present, but also to the what they remember of people – including themselves – in the past. According to Friedman, “Obviously nothing can enable the majority of the population to be better off than everyone else. But not only is it possible for most people to be better off than they used to be, that is precisely what economic growth means.”

The downside of the sanctions imposed against Russia for its behavior in eastern Ukraine is that they may produce a recession throughout Europe and beyond. That will leave the world with unhappy Russians, unhappy Ukrainians, and unhappy Europeans whose sense of confidence and support for peaceful democratic institutions will weaken.

While some kinds of sanctions against international aggression appear to be necessary, we must remain mindful of the risks associated with extreme or punishing measures. It would be highly desirable to come to an agreement to end the sanctions; to integrate Russia (and Ukraine) more fully into the world economy; and to couple these steps with expansionary economic policies. A satisfactory resolution of the current conflict requires nothing less.

© 2014 Project Syndicate.

Robert J. Shiller, a 2013 Nobel laureate in economics, is Professor of Economics at Yale University and the co-creator of the Case-Shiller Index of US house prices.
 

Robo-advisors aren’t science fiction: Celent

A new report, Automating Advice: How Online Firms are Disrupting the Market for Online Advice, by a senior analyst at Celent, warns traditional advice providers that hungry robo-advisers will eat their lunches unless they take aggressive action—soon.      

“Traditional providers of financial advice must change the way they do business or face radical disruption,” Celent said in a release about the report. According to Celent, traditional companies will either have to adapt or be overwhelmed by a trend that’s fed by a smorgasbord of data and a generation of Millennials—“digital natives”—who live on a data diet. The rise of passive investing, especially through ETFs, and the widening availability of high-speed broadband access have also been key drivers.

The report challenges the notion that investors will continue to want or need face-to-face contact with the person managing their money. That may be true for today’s middle-aged and elderly clients, but it not for future investors. Working across the proverbial kitchen table, even with an open laptop, won’t be enough. It also challenges the idea that only robo-advice will only appeal to small investors.

The potential threat posed to traditional advisors by the robots has been a major teething toy of the business press for much of this year. That question may be irrelevant: The simple passage of time—and the inevitable passing of Boomer investors and a whole generation of older, white, male advisers—will mean that robo-advisors won’t need to defeat the status quo, they just have to let it to fade naturally. But the Celent report asserts that significant change will happen within just five years or so, not in a generation.

The new wave of providers named in the report includes Advicent, Betterment, Garrett Advisors, Jemstep, Learnvest, Mint, MoneyDesktop, Motif, Personal Capital, PIETech (MoneyGuidePro), Wealthfront, Wisebanyan, and Yodlee. They vary in whether they handle personal budgeting, account data aggregation, savings recommendations, asset allocation models, or longer-term planning. There’s also FutureAdvisor in San Francisco and HelloWallet, which Morningstar bought in May for more than $50 million.

The report focuses on retail investors; it doesn’t mention Vanguard or Fidelity, which have a large do-it-yourself investor base, considerable experience working with institutional and rollover IRA clients via call centers and the Internet, and trusted brand names. Nor does Celent look at online advice in the 401(k) space, where online advice providers like Financial Engines, Guided Choice, Morningstar and startup Kivalia operate.

Only another financial crisis or a security breach that scares investors away from the digital channel will stop the trend, Celent said, calling online advice “an existential threat.”

“Over the last five years, online firms have gained significant market traction, most notably in the domain of investments (where the fragmentation of traditional delivery models and the adoption of passive investing strategies have created fertile ground for disruption), but also in the areas of personal financial management (PFM) and financial planning,” the Celent release said.

Traditional firms might get temporary relief by moving upmarket and serving wealthier clients, Celent said, but that strategy will only buy a short. The digital game is pervasive and they will eventually have to become experts at it.   

“The ubiquity of video and remote channels means that many real life advisors rarely see their clients in person, and in this sense they demonstrate little competitive differentiation from their online-only and hybrid competitors,” the report said.

“Traditional advisors and the financial institutions that employ them must put aside legacy practices to deliver digitized advice and, ultimately, digital relationships. In short, they need to take a page out the book being written by the automated providers.”

The 17-page report contains three figures, three tables and concludes with recommendations for real life advisors to address the challenges posed by the automated advice providers.

© 2014 RIJ Publishing LLC. All rights reserved.

Risk-reduction strategy pays off for UK fund

Now Pensions, the unit of Denmark’s ATP pension fund that provides defined contribution plans in the UK, saw investment returns on its centrally-managed retirement fund of 14.2% for the year ending June 30, 2014, thanks in part to actions taken by the manager to buffer correlation risks, according to IPE.com.

The fund, which is nearing £50m (€62.4m) in assets and operates on a risk-allocation basis instead of asset allocation, said strong returns were helped by final quarter performance. The target 35% exposure to equity risk returned 4.3% in the three months from March, while its 10% exposure to commodity risk returned 6.6%.

Other risk factors – credit, rates and inflation – all performed positively, adding to the eventual 14.2% investment return over the year. The three factors are generally exposed to corporate bonds, global sovereign bonds and inflation-linked bonds, respectively.

Now Pensions said the return figure was well above its ‘cash +3%’ benchmark and well above the return from holding a basic 60% equity/40% UK Gilt portfolio.

The provider is wholly owned by Danish pensions organization ATP and operates a single investment fund for all of its 300,000-plus members. It runs investments through the DKK641bn (€86bn) fund’s in-house investment team in Denmark.

It said it implemented a correlation control mechanism in the early part of the year to protect the portfolio when asset performance became overly correlated.

Using a bespoke diversification measure, where 0 signifies absolute correlation and 1 no correlation, the manager adjusts its portfolio to stop unexpectedly correlated assets from bringing down overall performance.

When the measure falls below 0.45, it immediately re-distributes poorly performing assets to the top-performing classes, and it does not shift back to tactical holding levels until the measure rises above 0.5.

It used the mechanism six times up until the end of June, which chief executive, Morten Nilsson, described as more frequent than expected. “It has been a funny 12 months, with very atypical returns,” he told IPE.

“It is still not a healthy world, and the correlation control usage has been more frequent than you would expect in a normal environment.” The manager also implemented portfolio risk controls, which automatically de-risk investments in periods of falling performance.

Now Pensions said, for every 2% drop in overall fund value over a three-month period, the investment strategy will de-risk by 20%. As a result, a sudden 10% fall in value will see the entire fund de-risked and moved into cash and cash equivalents.

Nilsson said the single investment fund, unique in the UK, allowed the pensions manager to implement such mechanisms into its investment strategies.

“The new investment structures put in place are very difficult to do on an individual basis,” he said. “You can operate it across a single fund, but if you offer fund choices, it is difficult to get members to diversify the portfolio and manage risk efficiently, as there are not individual tools available.”

In July, the UK master trust announced it was overhauling its at-retirement investment strategy and would shift member assets into cash, as it expected members to use changes to legislation and withdraw pots entirely in cash. However, Nilsson said Now would evaluate its strategy as account sizes continued to grow and further innovations in at-retirement strategies were brought to market.

© 2014 IPE.com. 

Murphy to run Great-West retirement business

Edmund F. Murphy III has been named president of the combined retirement organization of Great-West Financial, which was formed when Great-West merged its Putnam Investments’ retirement business and the recently acquired large-plan recordkeeping business of J.P. Morgan Retirement Plan Services.  

Murphy, age 52, will be based in Denver and report to Robert L. Reynolds, president and CEO of Great-West Financial. Murphy and Reynolds were colleagues at Fidelity Investments, and then at Putnam.

Edward Murphy III, previously the head of defined contribution at Putnam, will lead the second largest provider in the U.S. defined contribution market with nearly seven million participants and more than $400 billion in retirement plan assets. Great-West Financial serves small, mid and large-sized corporate 401(k) clients, government 457 plans and non-profit 403(b) entities, as well as private label recordkeeping clients.

The following executives will report directly to Murphy:

  • Charlie Nelson – Core, Government, and FASCore Institutional Markets
  • David Musto – Large, Mega and 403(b) Markets
  • Carol Waddell – Rollover
  • W. Van Harlow – Great-West Financial Institute and Strategic Solutions
  • Stephen Jenks – Marketing

© 2014 RIJ Publishing LLC. All rights reserved.