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Great Expectations… Dashed

A recent Wall Street Journal article observes that the financial crisis and increasing longevity have combined to alter baby boomers’ inheritance expectations dramatically.

Many parents suffered substantial losses in the 2007-2009 market crash. Many parents are living longer than they expected. Greater demands placed upon smaller parental resources are a recipe for smaller inheritances.

To add insult to injury, in some cases parental shortfalls are large enough that the children are called upon to help out: funds flow from children to parents rather than the other way around.

Every family that finds itself in this kind of situation is disappointed. Parents are unable to keep commitments they made at least to themselves, and perhaps to their children. Children who had been counting on an inheritance to pay for education for their children, to buy a nicer home, or to fund their own retirements have to make other plans.

Each family’s situation is different. It is impossible to say just how each one developed. And, it would be extremely unfair to suggest that specific courses of action could have prevented these disappointments. Hindsight is famously 20/20. We have information now that the profiled families didn’t have when they made their financial decisions.

However, today’s parents, planning for their own retirements and for their own children’s inheritances, can take steps to avoid similar disappointment in the future. Each step is very simple:

Bet on your savings, not on the market. If your retirement plan depends on excellent stock market performance, you are relying on a mechanism you cannot control. On the other hand, if your plan depends on saving enough, you are in charge.

Don’t underestimate how long you may live. The article provides some statistics on longevity (how long people live). It’s important to understand that estimates of life expectancy are averages. Roughly speaking, if life expectancy for a 65-year-old man is 85, half of men 65 will live beyond (in many cases, well beyond) 85. And, those averages may not apply to you. If, for example, you don’t smoke, your life expectancy can be seven years longer than for someone who does. Checking out www.livingto100.com is one way to get an objective perspective on your own situation.

Convert some assets into income for life. Single premium immediate annuities (SPIAs) can provide income you can’t outlive. If the income is inflation-protected, you’ll limit the risk that inflation will erode your purchasing power. (Important caveat – if you know your life expectancy is below average, perhaps due to illness, lifetime income annuities are not a good choice). This is insurance against outliving your assets.

Wait to begin receiving Social Security benefits. Annual benefits starting at age 70 can be as much as 76% higher than starting at 62. There is an important sense in which this is your most attractive income annuity purchase opportunity – the price is better than for commercial annuities and the benefits are inflation-adjusted.

While life is uncertain, and nothing can guarantee success, incorporating these steps into your retirement planning will certainly improve your chances.

© 2012 Sensible Financial.

How HNW investors generate income

People with at least $250,000 in investable assets are looking for dividend-producing stocks and corporate bonds as sources of income, according to a new poll from Fidelity Investments.

The poll was taken during the live “Fidelity Viewpoints Forum: Investing for Income” in Boston on June 13 where five Fidelity portfolio managers discussed a range of topics including Eurozone implications to the U.S. economy, opportunities in emerging markets, and that they believe many U.S. corporations are currently a quality investment in stocks and bonds.

Key findings of the poll include:

  • 44% of investors said they would put their next investing dollar in U.S. stocks, 16% would put it in investment-grade corporate bonds, 9% chose high-yield bonds and 9% chose “under the mattress,” i.e., cash.
  • Regarding the next six months, 54% of respondents were bullish about dividend-producing stocks and 15% were bullish about investment-grade corporate bonds.
  • 28% cite the Eurozone crisis as their most pressing financial worry, while 27% indicate U.S. debt problems and 24% cite high unemployment/recession.
  • Only 18% percent of high net worth investors expect fixed income investments to match or exceed their return over the past 12 months—about 7%—over the next 12 months. 
  • 32% think their fixed income returns will drop below 4% and the same percentage expects between 4% and 6%. 
  • 86% of high net worth investors believe taxes will be higher next year – both on income and on capital gains and dividends. But 52% don’t intend to implement new tax strategies.

Investors who are balancing higher risk and higher yields, can read a new Fidelity Viewpoint article based on the content shared by the portfolio managers at the forum and entitled “The upside-down world of income investing.

Envestnet and Achaean Financial in partnership

Achaean Financial has announced a partnership with Envestnet that will make its Retirement Outcome system available to investment advisors who use Envestnet’s wealth management platform. Partial integration has begun. Full integration is scheduled for November 2012.

The advisors will be able to use Retirement Outcome to create an analysis of a client’s income needs before and during retirement, then incorporate that analysis into a proposal on the Envestnet platform, then populate the proposal with investment choices or annuities.  

According to an Achaean release, “Retirement Outcome is an advanced, open-architecture and fully customizable retirement planning tool designed to help investors and their advisors understand the tradeoffs they face in retirement and to create personalized solutions, including appropriate spending, overall portfolio risk and allocations to guaranteed-income products.

“Retirement Outcome takes information about a client’s wealth, income needs and asset allocation to produce a personalized outcome report.  Each of the various investing and spending decisions can then be adjusted to help the client understand the tradeoffs they must make and how they are likely to impact income and wealth throughout retirement.”

© 2012 RIJ Publishing LLC. All rights reserved.

Building – and Selling – a Retirement Income Practice

Many of us grew up in the commission world. We established our business overhead and our budgets at home around first-year commissions. Industry awards and educational conventions have always been based on first-year commissions.

Now a plethora of products are available that pay an advisory fee on an annual basis. In many situations these products are better suited for our clients as they enter into retirement. They are more liquid, sometimes better diversified, and in most cases have lower management and administrative fees.  

Additionally, the recurring revenue they generate creates value in an advisor’s practice, making practice transitions profitable for both the advisors selling their practices as well as the advisors making the purchase. The stress of always wondering “where is my next sale coming from” gets less and less as my assets under management grow.

If all my business and personal needs were met without ever having to sell another product or prospect for a new client, it would be the ideal practice. Yet, I wish I had a dollar for every advisor who has told me they are going to become a “fee only” advisor and six months later they abandon the game.

Why? Because they can’t live on 80% less income while they wait for the assets under management to grow. Nor, in many cases, can they move existing business into an advisory fee format due to regulatory restrictions or penalties that their clients would incur if the existing block were moved.

Sadly, sometimes the result is falling back into our old way of doing things and perhaps not always doing what is best for the client. What is the answer? It’s not as if there’s a $20 million account waiting outside your door that you can put into a 1% advisory fee account that will now give you $200,000 of annual income. There is no “quick fix.”

Personally, I came from that commission world and now have a retirement income planning practice that I have just signed an agreement to sell. The sale will take place in June of 2014 for close to $1 million. If I were still doing commission-only products, my practice value would be significantly less…about 75% less.

When I first designed the Income for Life strategy in 1984 it was specifically to create a strategy for my retiring clients. At the time, I gave no thought to the ultimate impact it might have on my personal retirement plan. While training advisors for the past 10 years it has become apparent that a segmented or “bucket” strategy for producing retirement income is the ideal solution for both the retiree and the advisor trying to transition to the fee-based world.

Without going into a lot of detail, the basis of a segmented strategy is that the income needs for the first 10 years are provided from guaranteed, fixed products. The 10-year-and-longer money is invested in equity portfolios that align with the client’s risk tolerance. The result is an income model that is funded with both commissionable and advisory fee products (the typical mix is about 50/50). Also, the typical sale is usually two to three times larger than a more transactional commission sale.

The result is that the advisor’s current income needs are being met while the fee-based, AUM money quietly builds over the next 10 to 15 years. At the end of 15 years, the AUM money will generate as much recurring revenue for the advisor as the combination of commissions and fees did at the beginning.

For the advisor who intends to work for at least another 15 years, this business plan creates an income stream that meets current needs and creates recurring revenue that can be sold to a transition partner down the line for a two-to- three times multiple. The advisor can personally finance the purchase of his or her practice and create five to 10 years of retirement income that is primarily taxed as a capital gain.

Everyone wins. The client has a reliable income stream from a variety of products that meet their liquidity and investment goals, as well as ongoing service and advice. The advisor has made the transition gradually to the fee world with little or no financial sacrifice. The young advisor has a great opportunity to purchase a profitable practice without having to go through all the early pains and failures of building one.

© 2012 RIJ Publishing LLC. All rights reserved.

How to Become a ‘Doctor’ of Retirement Income

“If you have a heart problem, you don’t want to see a generalist, but a cardiologist,” says Dana Anspach, CFP, the founder of Sensible Money, a Scottsdale, Arizona advisory firm that specializes in dealing with the financial risks of retirement. “Retirement income planning takes a special skill set that goes beyond general planning.”

That skill set is something that relatively few advisors today can boast of having. Most have not looked beyond traditional accumulation-stage investment strategies to grapple with the questions that clients face when they no longer earn a substantial income.

Those questions include: When should I take Social Security? What’s the best way to draw down my 401(k)? How much guaranteed income do I need? How do I deal with longevity risk, tax risk, inflation risk, and health risk? 

But times, as you know, are changing. Several certification programs—some new, some well-established—can show you how to become an expert in retirement income planning.

Just as important, these programs provide their graduates with a designation that can they hang on the wall, that will assure clients that the advisor knows what he or she is talking about, and that can differentiate him or her from other advisors.

To be sure, there’s been some abuse of bogus “Senior Designations” in the past. We looked closely at the following certification programs and feel confident in recommending any of them.     

Retirement Management Analyst

The Retirement Income Industry Association created its Retirement Management Analyst (RMA) designation partly in response to the Great Recession, when retirees were poorly protected, says Steve Mitchell, RIIA’s chief operating officer and director of advisor education.

“There was a real gap in how to monetize a portfolio in a sustainable way,” Mitchell told RIJAdvisor, referring to the process of converting savings to income. “Our approach provides the protection [a retiree needs] by building an income floor with solutions that are not subject to market volatility.”

The RMA seeks flooring solutions from “across the silos.” (“Across the silos” is the slogan of RIIA, whose founding principle was that the retirement income challenge requires solutions from multiple disciplines.) Those flooring solutions range from hedging strategies to annuities to laddered TIPs.

The program recommends investing for upside potential with the assets that haven’t been used to establish the floor. The eight-module, rigorously academic course draws on principles of “life-cycle investing” by considering the interplay of clients’ human, social and financial capital and then matches income against the entire household’s needs, rather than an individual’s. 

The coursework is based on two proprietary texts, The RIIA RMA Book of Knowledge, which was written by RIIA co-founder and chairman Francois Gadenne and Michael Zwecher, and the latter’s Retirement Portfolios: Theory, Construction and Management (Wiley Finance, 2010). 

The RMA is offered as a five-week distance-learning program through Boston University’s Center for Professional Education. The fee is $1,295. The RIIA also offers a five-day, one-week intensive including the final four-hour exam at Texas Tech. The RMA involves other fees, including the annual $500 RIIA membership, which offers access to its magazine, conferences and webinars).

Retirement Income Certified Professional

The American College’s Retirement Income Certified Professional (RICP)  is a new program from the venerated institution that was founded in 1927 by Wharton School professor Solomon S. Huebner. (The RICP program is so new that two of its three segments are still under construction.) The first segment of the three-part training just launched in April, the second and third will launch in September and January, respectively.

The RICP doesn’t rely on a specific textbook or advocate a particular strategy. Rather, each segment offers a series of about eight online lectures (with notes and exercises) by American College professors. The lectures are interspersed with some 20 video presentations by industry experts like Michael Kitces, Moshe Milevsky and Ken Dykewald. Most of the videos are taken from the college’s New York Life Center for Retirement Income  where many of them are available for free viewing. “We introduce people to all the major approaches and allow them to make their own decisions,” said co-director of the New York Life Center Dave Littell.

Each course requires about 50 hours of study and is followed by a 100-question, multiple-choice exam. All three classes are available online at an introductory price of $1,349 (which will increase to $1,860 after the first year).

The American College also offers the Chartered Advisor for Senior Living (CASL) designation. With five self-study segments, it’s broader than the RICP and covers issues from the fields of psychological and gerontology. “The CASL is not a laser focus on retirement planning,” said Keith Henderson, the college’s Senior Strategy Consultant. “There’s a lot on estate planning and long-term care.” In fact, the CASL, which costs $620 per course and requires a $140 admission fee, can complement the RICP.  

Certified Retirement Counselor (CRC) 

The Certified Retirement Counselor designation is offered by the nonprofit International Foundation for Retirement Education (InFRE), which has been affiliated with Texas Tech University.

The course teaches advisors how to define a client’s retirement income needs, identify sources of retirement income, determine how to fill any gaps and protect income streams from threats like taxes, inflation and volatility.

“We’re good at taking the academic material and making it easily relatable to advisors so they can easily explain it to their clients,” said InFRE managing director Kevin Seibert. The CRC has certified some 2,000 advisors, about a third of whom work in banks and about a quarter work in 403(b) plans and 457 plans.

The CRC is primarily a self-study course. It uses uses a combination of four books of 150-200 pages each. These include Fundamentals of Retirement Planning, Fundamentals of Investments, Fundamentals of Retirement Plan Design and Fundamentals of Retirement Income Planning. Each book requires about 15 to 25 hours of study for a four-hour exam with 200 multiple choice questions. The books are supported with 30 e-learning modules with 18 hours of content. The course has an 85% pass rate and costs $900. 

Chartered Retirement Planning Counselor (CRPC)

The Chartered Retirement Planning Counselor designation is offered by the College for Financial Planning, and according to its statistics, increased the graduates’ income graduates by 12% in 2011. The course includes 12 sections, including such topics as managing assets in retirement, planning for incapacity, and estate planning. (Those who have taken the longer and harder Certified Financial Planner (CFP) course may find parts of the CRPC redundant.) Advisors who take the CRPC course can test out of up to one-third of the CFP educational material. Cost: $1,085.

Certifications for plan sponsor advisors

For advisors who work with employer-sponsored retirement plans and small business owners, two of the most widely sought designations are the QCFP and C(k)P. Each offers a basic certificate that signifies expertise in the fundamentals of retirement plan laws and structure, followed by a more in-depth designation described below.

The Qualified Plan Financial Consultant (QCFP), offered by the American Society of Pension Professionals and Actuaries (ASPPA), focuses on all the technical information that advisors who work with plan sponsors need to know. It covers the pros and cons of different types of plans, their vendors, hybrid plan design, advanced qualification testing, plan documentation, distributions and taxation, as well as legal and fiduciary issues.

Because pension rules constantly evolve, advisors need specialized knowledge to keep up with changes. There is one online exam with 85 multiple-choice questions and one proctored exam with 75 questions. The course requires 40-60 hours of self-study. Cost: $1,000.

The Certified 401(k) Professional, or C(k)P, is a new offering from The Retirement Advisor University (TRAU at UCLA’s Anderson School of Management Executive Education. The curriculum includes three days of classes taught by Anderson professors, online lectures and self-study. In addition to legal and fiduciary technical information, the C(k)P offers a suite of courses on marketing and selling plan management services, managing an advisory practice, and maximizing retirement income for plan participants. To pass and become certified, plan advisors must get at least 70% of the exam’s 125 questions correct. Cost: $4,950.

© 2012 RIJ Publishing LLC. All rights reserved.

 

‘Obamacare’ Survives

The Supreme Court on Thursday left standing the basic provisions of the health care overhaul, ruling that the government may use its taxation powers to push people to buy health insurance, the New York Times reported today.

The decision was a victory for President Obama and Congressional Democrats, with a 5-to-4 majority, including the conservative chief justice, John G. Roberts Jr., affirming the central legislative pillar of Mr. Obama’s presidency.

Chief Justice Roberts, the author of the majority opinion, surprised observers by joining the court’s four more liberal members in the key finding and becoming the swing vote. Justice Anthony M. Kennedy, frequently the swing vote, joined three more conservative members in a dissent and read a statement in court that the minority viewed the law as “invalid in its entirety.”

The decision did significantly restrict one major portion of the law: the expansion of Medicaid, the government health-insurance program for low-income and sick people, giving states more flexibility.

Vanguard index wizard Gus Sauter to retire

George U. “Gus” Sauter, managing director and chief investment officer of Vanguard, has announced plans to retire, effective December 31, 2012.

Mr. Sauter, 57, currently directs Vanguard’s global investment management groups, which oversee aggregate assets of $1.6 trillion of Vanguard’s $2.1 trillion in global assets. Mr. Sauter joined Vanguard in 1987 as head of the firm’s internal equity management group. In 2003, he was named the company’s first chief investment officer, assuming oversight responsibility for all in-house stock and fixed income management functions.

Mortimer J. “Tim” Buckley, managing director, will assume the role of chief investment officer upon Mr. Sauter’s retirement. Mr. Buckley, 43, has been a member of Vanguard’s senior staff since 2001 and has directed Vanguard’s Retail Investor Group since 2006. The group serves 5 million individual investors through its client services, high net worth, brokerage, advice, annuity, college savings, and processing operations.

Buckley joined Vanguard in 1991 as assistant to then Chairman John C. Bogle. He has held various leadership positions within the firm’s Planning and Development, Retail Investor, and Web Services groups. From 2001 to 2006, Buckley served as chief information officer and head of Vanguard’s Information Technology Division.

© 2012 RIJ Publishing LLC. All rights reserved.

Low interest rates a ‘nightmare’ for pension funds: UK official

The United Kingdom’s top pension official described the current low interest rate environment as a “complete nightmare” for pension funds, and said governments should not stand “idly by” if accountancy standards cause unnecessary volatility on pension fund balance sheets, according to a report at IPE.com. 

But Pension Minister Steve Webb said he did not intend to act immediately but to follow the example of Denmark and Sweden, which recently announced a voluntary floor that could be used by the country’s pension providers.

“I’m not going to change Britain’s policy on how we discount future pension liabilities overnight, but it was clearly an issue everywhere we went,” he told delegates at an event organized by the National Association of Pension Funds. 

Webb was asked by reporters whether the UK should follow the example set by Denmark—whose 10-year sovereign bond yield has been about 1%– and modify the applicable discount rate to relieve pressure felt by pension funds.  

Webb, who this week visited Denmark and the Netherlands in an effort to learn about their approaches to risk-sharing, said many people there told him that low interest rates were “a killer” and that the current situation, where pensions were hardly able to discount future liabilities, was “a complete nightmare.”

It is important for realistic discounting of future liabilities to occur, international accounting standards notwithstanding, Webb said. “Governments don’t do accountancy standards because [the standards] are pure, professional and non-political, and [public officials] should just keep out,” he said. “But of course the way liabilities are measured on balance sheets has massive, real implications.”

Webb concluded that governments could no longer stand idly by when accountancy standards were changed due to the “massive” impact such changes would have on a country’s economy. He said the effect also extended to pension fund liabilities being “unnecessarily volatile,” which in turn had consequences for plans.

© 2012 RIJ Publishing LLC. All rights reserved.

Non-profit annuity advocacy organization created by industry leaders

The latest retirement industry acronym is SAFE, which stands for The Society for Annuity Facts & Education. The new organization, whose board includes Lowell Aronoff of Cannex and Sheryl Moore of AnnuitySpecs.com, intends to advocate for annuities. Incorporated in Wisconsin, it has filed for 501(c)3 non-profit status there.

“SAFE’s primary focus is to provide factual information about the benefits, features and uses of annuities to the general public,” said the group’s introductory press release, which said that SAFE intends to: 

  • Provide consumers and the media with an accurate, comprehensive, and unbiased source of information, in order to help them make informed decisions;
  • Limit the amount of misinformation the general public and media are exposed to;
  • Communicate important facts about annuities;
  • Provide a forum for the exchange of information;
  • Provide opportunities for education through town hall meetings, website communications and content, social media, publications, as well as other programs and activities.

Current SAFE board members include:

Lowell Aronoff, Chief Executive Officer, CANNEX Financial Exchanges Limited

Pam Heinrich, Esq., Heinrich Law

Rich Lane, National Director of Sales and Marketing, The Standard

Rod Mims, Senior Vice President and National Sales Manager, Athene Annuity

Gregory L. Mitchell, Senior Vice President & Chief Financial Officer, The Lafayette Life Insurance Company

Sheryl J. Moore, President and Chief Executive Officer, AnnuitySpecs.com and Moore Market Intelligence

Joe Spillman, President, ECA Marketing

Mark T. Stone, Principal & Marketing Strategist, Insurance Insight Group

Eric J. Thomes, Senior Vice President of Sales, Allianz Life

SAFE’s officers include:

President, Mark T. Stone

Treasurer, Gregory L. Mitchell

Secretary, Pam Heinrich

SAFE is currently seeking additional board members from the variable industry and consumer advocacy groups.

In its developmental stage, SAFE has been closely affiliated with NAFA, the National Association for Fixed Annuities, a 501(c)6 organization because it provided the initial resources and guidance in establishing SAFE. However, with the approval of SAFE as a 501(c)3 organization, it will operate independently. 

Founded in 1998, NAFA’s role is to provide education and promote the understanding and awareness of fixed annuities to the insurance industry; including; financial professionals, insurance companies, vendors, members of the media and consumers for the purpose of selling fixed annuities.

© 2012 RIJ Publishing LLC. All rights reserved.

Pew public pension report disputed by public pensions

 “The Pew Center on the States this week released an update to its 2011 analysis of public pension funds that is crippled by the same problems as last year’s study – the unfortunate reliance on out-of-date data and faulty assumptions. As a result, Pew’s The Widening Gap Update comes to misguided conclusions that dramatically overstate the challenges facing public pensions,” said Hank Kim, director of the National Council of Public Employee Retirement Systems, in a statement this week.

“This update relies on Fiscal Year 2010 data – meaning much of the data is actually from calendar 2009 – when institutions of every kind were still struggling up from the low point of the Great Recession. So much has changed in the ensuing months that Pew’s analysis is virtually without value.”

NCPERS has been pushing the Secure Choice Pension, a model program that would allow workers in small private sector businesses to join state defined contribution plans.

The Pew study said in part, “States’ public sector retirement funding gap for both pensions and retiree health benefits grew by $120 billion, from $1.26 trillion to $1.38 trillion, from fiscal year 2009 to 2010. The largest part of that year-over-year growth was the increase in pension liabilities ($126 billion), which outpaced the growth in pension assets ($29 billion). The total public pension liability in 2010 was about $3.07 trillion; assets were $2.31 trillion, leaving a $757 billion gap.”

Kim added, “The recently released 2012 NCPERS Fund Membership Study–which relies on the most current data available, Fiscal Year 2011 data from no less than 147 public pension funds – paints a much different, much more accurate and far more positive picture.

“The truth is that the vast majority of public pension funds continue to be solidly funded. All longer-term investment returns (three-, five-, 10- and 20-year returns) grew higher, pointing to continuing long-term improvement in funded status – an extremely positive sign, given the long-term nature of pension fund liabilities.”

© 2012 RIJ Publishing LLC. All rights reserved.

Sales of AXA’s ‘Structured Capital Strategies’ VA reach $1 billion

AXA Equitable Life’s Structured Capital Strategies variable annuity, introduced in October 2010, has surpassed $1 billion in new sales, the insurer said this week.

Structured Capital Strategies offers participation for one, three or five years in these indices:  

  • S&P 500 Price Return Index
  • Russell 2000 Price Return Index
  • MSCI EAFE Price Return Index
  • London Gold Market Fixing Ltd. PM Fix Price/USD (Gold Index)
  • NYMEX West Texas Intermediate Crude Oil Generic Front Month Futures (Oil Index)

On the upside, investors participate in positive index returns up to a cap. On the downside, AXA Equitable will absorb the first -10%, -20% or -30% of loss, depending on the selected index and duration. 

© 2012 RIJ Publishing LLC. All rights reserved.

A Day in the Life of ‘Day One’

When Kevin Brady began to shoot video for Prudential’s ambitious “Day One” ad campaign, the actors surprised him. But then, they weren’t actually actors. They were real people. And that’s a rarity in advertising.

Brady, the group creative director at Droga5 advertising agency, began filming for Day One in the summer of 2011. That was over a year after Prudential had solicited ideas for a new branding campaign and Droga5 had submitted an idea built around short documentaries, radio clips, and photos that depict or recreate, with an unusual sense of realism, the first day of retirement of a sampling of real retirees from across the country.

If you’ve hurried through the concourse of almost any major airport lately—Chicago Midway, for instance—you’ve probably wheeled your carry-on past one or more of the Day One poster ads, which look like giant collages of family snapshots.

The Day One video spots typically begin at sunrise on the first days of retirement of 10 Americans. As the camera studies their faces, the retirees reflect on their grandchildren, on spouses who have died, on beloved pets, on big themes like happiness, loss and the future. They seem, and are, genuine.

Which was what Prudential wanted. “There is something fascinating and unexplored about that unique moment of entry,” said Colin McConnell, vice president of advertising at Prudential. “We decided that rather than stylize it, we would find out what Day One of retirement is like through the eyes of the market and let real people tell the story.”

The commercials themselves do not mention Prudential’s Highest Daily variable annuities or its retirement plans or the company’s size and strength. Most of them don’t raise the topic of money at all. With Day One, Prudential isn’t trying to sell; it’s trying to build name-recognition and trust among retirees.

“We want to become more on the top of peoples’ minds,” McConnell told RIJ. “We want people to credit Prudential for being a company who gets it.” Other Prudential ad campaigns, produced by in-house teams, talk specifically about Prudential products and often run in trade publications.

Using real retirees in commercials was an outside-the-box approach. Fidelity has its “Green Line” ads with pre-retirement couples and ING has its fence-clipping neighbors who talk about their “numbers”, but those ads feature actors and obviously fictional situations. Other companies prefer symbols like whales (Pacific Life) or cartoon characters (MetLife) or day-trading babies (E*Trade) or, more often, white-haired couples sitting on a dock in the Adirondacks. “Retirement tends to be presented as highly stylized and idealized with yachts,” said McConnell. “I think we all realize that’s not what retirement is.”

Droga5’s realistic approach has garnered praise. Day One was chosen as one of 10 ads deemed “worth spreading” in 2011 by TED (Technology, Education and Design). It also won a bronze Clio Award for “integrated advertising campaign” and filled Creativity Online’s number eight slot for best television ad in the same year. “We are very proud of this,” said McConnell. “It shows that our advertisement holds a social value as well.”

An estimated $50 million media budget

The video spots are gracefully executed, to be sure. But do they help build the Prudential brand or, in the long run, drive sales? According to an August 2010 news story in Adweek, Prudential intended to buy $50 million worth of media alone for the branding campaign. The story noted that Prudential made the unusual move of paying each of at least three advertising agencies $300,000 for the creative concepts they developed, so that Prudential owns all of the concepts regardless of whether it uses them.

“The campaign is definitely working for us,” responds McConnell, who said he plans to continue to expand it and produce even more videos and radio clips. 

Prudential used the tool of crowdsourcing to integrate the public into the production of the campaign. The idea was to allow as many people as possible to have a say in the creative direction of the advertisement, thereby garnering more hits on the website and ensuring that Day One is an accurate reflection of the lives of real retirees.

“With crowdsourcing we wanted to start a conversation,” said McConnell. “It is a scary and exciting time for baby boomers. We wanted to build commentary around that. It is a hard time to retire.”

Prudential and Droga5 created a Day One website and invited people to submit photos of the sunrise on their first day of retirement. After receiving over 5,000 photos, Droga5 created 10 short documentaries and commercials, as well as several radio clips. 

The campaign has grown to include an electronic billboard in New York’s Times Square showing digital images of the retirees who appeared in the videos, as well as a billboard over the Midtown Tunnel between Manhattan and Queens that passengers in more than one million vehicles see each day. In tourist-jammed Times Square, a camera facing the Prudential billboard photographs each retiree’s moment of fame and e-mails them the picture as a memento. The e-mail sparks the retirees to post their photos on Facebook and at www.dayonestories.com.  

The Day One website is, in part, a testament to hard times. It hammers home two troubling metrics: that 10,000 Americans are retiring each day and that two-thirds of them don’t feel financially prepared for it. “On the website, we want people to hear others’ stories and see their pictures and relate to them,” said McConnell. “At the same time, at the core of it all is optimism and the belief that there is always something you can do to make retirement better.”

Linda Guthrie’s Day One

Until camera crews arrived at her house in Chattanooga, Tennessee, on July 22, 2011, Linda Guthrie was not even certain that she would appear in one of the Day One commercials. She had submitted her bio and a short video to a casting agency, and there were hints that she had been chosen. But the crew never called to formally announce its intended arrival. They wanted it to be a surprise.  

Guthrie had volunteered at the urging of her husband, Tom, who recently passed away. When she was younger, Guthrie had dabbled in the film industry. Before her husband died, he had encouraged her to give it another shot. “You can just tell what a love she had of her husband,” said Brady, noting that, despite his death,  “there is still such joy in her. She is all about enjoying each day.”

For her part, Guthrie thanks Prudential for giving her a chance to share her own experience in her own words. “People need to realize and admit upfront that retirement is a lifestyle change,” she said. “It is not a vacation. People need to realize that there are still going to be hard times. I’ve had days when I woke up and felt like I wasn’t needed.”

Guthrie appears to embody the optimism that McConnell referred to—an optimism that infuses the videos and leavens the ads’ implicitly gloomy message that most Americans aren’t ready for retirement. If effective, the ads will inspire hope and motivate viewers to take action. “Happiness is a momentary thing,” Guthrie muses in her Day One video. “It comes and goes. But I think that contentment is there all the time, underneath, even when you’re having a problem. And, to be content, you’ve got to want what you’ve got.”

© 2012 RIJ Publishing LLC. All rights reserved.

Poisoned Pensions

The current political rhetoric on public pensions that blames their problems on gold-plated benefits and unrealistic investment assumptions misses the point. The dirty little secret in at least 14 states is that politicians have badly misled the public: both political parties have conspired to secretly borrow hundreds of billions of dollars from their state employee pensions.

This paper asks why the Securities and Exchange Commission and ratings agencies like Standard & Poor’s and Moody’s have allowed this to happen.

Public pensions are exempt from ERISA, so they receive no direct federal regulation, and state regulation of public pensions has proven itself largely ineffective. Virtually the only watchdogs are the regulators and independent reviewers who are supposed to provide investors with an honest view of state finances when states borrow money through the municipal bond market. Supervision of pensions is weak.

The deliberate underfunding of pensions has been a backdoor method of borrowing from the plans. Public pension actuaries calculate exactly much funding the plans need each year to run in a balanced fashion. This Actuarially Required Contribution (ARC) is typically mandated by state law, and most state constitutions require a balanced budget. But the 14 states named below have only paid a fraction of their ARC for many years in a row, thus taking on an undisclosed, illegal debt that is senior to municipal bonds. Legislators and governors of all political persuasions have implemented this maneuver.

The vast majority of the lowest funded plans have made subpar ARC payments. These states—which include Illinois, Kentucky, Oklahoma, Rhode Island, Connecticut, Colorado, Alaska, Minnesota, New Jersey, Kansas, New Mexico, Pennsylvania, Maryland, and Missouri, according to the Center for Retirement Studies at Boston College—have made partial payments over the past seven years, breaking the balanced budget clauses of their own constitutions and defying the rules of pension mathematics. They have paid only half of their “mortgage payment” for 10 years. Their documented pattern of underpayment, which is the main driver of funding ratios in the 20%, 30% and 40% deciles, proves that these are self-inflicted wounds.

This lack of full ARC funding is the most immediate reason for the low funding ratios of Illinois SERS (23%), Oklahoma Teachers (27%), Rhode Island Employees (29%), Connecticut Teachers (32%), Colorado PERS (34%), Alaska Teachers (37%), Minnesota PERF (37%), New Jersey Teachers (38%), Kansas (38%), New Mexico Teachers (38%), Pennsylvania Schools (43%), Maryland PERS (43%) and Missouri Teachers (45%).

In Kentucky, we have two funds with nearly identical investments and similar benefits. But CERS, which has paid 100% of its ARC, is nearly 60% funded, while KERS, which has paid less than 50% of its ARC, is now less than 30% funded. Even in a year (FY11) with investment returns of nearly 19%, the assets in KERS grew by only 1% due to the negative cash flows from underfunding.

Investment returns for the fiscal year ending June 30 will be flat at best and funding ratios will fall even farther. Once a plan’s funding ratio reaches 40% or less, it can enter a death spiral unless the state stabilizes it with 100% of the ARC. There is little sign of this will happen in these 14 states. Last week, Illinois failed to get to a 100% ARC. The other states are likely heading toward a similar impasse.  

Pensions are designed to withstand periods of investment underperformance if they are funded correctly. Their funding ratios dip, but eventually come back. This is not true of an underfunded plan. Double-digit returns in a fund that’s 30% funded are the equivalent of three percent returns in a fully funded plan. This diluted return often cannot keep up with the outflow of retiree checks, which further compounds the liability. A shift to riskier assets does little in such situations except to create liquidity issues. The question of whether to assume an expected investment return of 8% or 4% hardly matters. 

When criticizing state plans, the media focuses on retirement age and assumed rates of return. These are long-term issues that are relevant to the solvent plans that pay the full ARC. But for these 14 states, the salient issues are solvency and liquidity. The only solution is for the state to pay the full ARC—this year and every year from now on.

I contend that ratings agencies—Standard & Poors, Moody’s and Fitch Ratings—and the SEC have been enablers of this problem. They have allowed a partial payment culture to exist and have failed to punish states and localities for not meeting their ARC. If states had paid half their municipal bond coupons, the rating agencies would have downgraded them. But in the case of pensions they looked the other way. For the most part they have ignored pension liabilities until very recently, and now it may be too late for many states. The excuse of the ratings agencies is that states can always rely on their unlimited taxing powers to make up the ARC payments.   

The ratings agencies have repeatedly let states off the hook with vague plans to pay, for instance, 50% of the ARC now and the rest later. But the widespread strength of anti-tax sentiment makes belief in such promises naïve at best. Attempts to achieve the full ARC have run into repeated roadblocks. One recent response has been to cut traditional subsidies to local governments and school districts and force them to pay the full ARC. But the pension debt shortfall cannot compete with the other funding pressures states face when there’s no credible threat of punishment for shortchanging the plans. If legislators have to choose between raising taxes, firing teachers or policemen, and borrowing from the pension, they will choose the latter.

In nearly all near-bankrupt plans (like Kentucky’s ERS), the ARC is not being met. Poor investments and rich benefits play a role in underfunding, but, especially in the short term, they are insignificant compared to the lack of contributions. Because states are “too big to fail,” this has national implications. Pension underfunding could lead to state bankruptcies or federal bailouts. By looking the other way and not holding states accountable for underfunding the ARC, the SEC and the ratings agencies have helped create a downward spiral that will be politically difficult, if not impossible, to reverse.   

Chris Tobe, CFA, CAIA, has 25 years of institutional investment experience with a focus on public pension plans. He holds an MBA from Indiana University-Bloomington and a BA in economics from Tulane University.

© 2012 RIJ Publishing LLC. All rights reserved.  

My New Baseball Cap

Just as my supply of baseball caps with fund company logos happened to be running low, I was fortunate enough to find myself at the Morningstar Investment Conference, where last week dozens of fund company reps were giving away blue or grey or red caps—along with pens, stress balls, mints, fund performance reports and white papers. 

Except by the standards of the Schwab or ICI conferences, the annual Morningstar conference and trade show is immense. So is the venue: Even after accommodating hundreds of booths representing all of the major asset managers—from Aberdeen to Wintergreen—and an adjacent auditorium with seating for about 1,800 financial advisors, Chicago’s vast McCormick Center could probably have also tucked in a couple of 737s.    

I don’t usually write about mutual funds per se, but the Morningstar show included one or two decumulation-oriented sessions, including one on “Tackling the Retirement Income Challenge.” The meeting also offered chances to see and hear icons like William Bernstein and Jeremy Grantham. And, in the media room, the Morningstar folks distributed copies of a recent research paper, “Optimal Withdrawal Strategy for Retirement Income Portfolios.” There was ample grist for the RIJ mill.

The ideal withdrawal rate

The Morningstar paper evaluated and compared five systematic withdrawal methods to see which one was most likely to provide the highest, safest annual payout percentage. The five methods included:

  • A constant dollar withdrawal (adjusted for inflation).
  • A constant withdrawal percentage.
  • A percentage rate that fluctuates with the probability of portfolio failure.
  • A percentage rate calculated by dividing the portfolio value by the remaining number of years life expectancy.
  • A percentage rate based on maintaining a constant probability of failure over the remaining life expectancy.

This question has been visited before, but Morningstar’s addition to the field was a new yardstick it calls the  “Withdrawal Efficiency Rate.” The WER equation reveals “how well, on average, a given withdrawal strategy compares with what the retiree(s) could have withdrawn if they possessed perfect information on both the market returns, including their sequences, and the precise time of death.”

The preferred method, consequently, would be the one that “on average captures a higher percentage of what was feasible in a perfect foresight world.” The methods were tested for hypothetical portfolios with assumed equity allocations of zero, 20%, 40% and 60%, as well as for portfolios owned by single retirees or couples at ages 60, 65, 70, 75 and 80.

The winner, according to Morningstar’s calculations, was the last one, the Mortality Updating Failure Percentage method. “The results make intuitive sense,” the Morningstar authors wrote. “Since market returns and mortality are stochastic variables, a probabilistic approach that incorporates the distribution of both into the withdrawal strategy… should be expected to produce results that dominate strategies that focus on one or none.”

The paper offered a chart, whose data is replicated below, suggesting payout rates at different ages for men, women and couples. 

“Mortality Updating Withdrawal Percentage”                                                                      A systematic withdrawal rate adjusted for mortality and portfolio failure risk

Age at time of withdrawal from portfolio

 

Optimal withdrawal percentage for men (M), women (F) and couples (J) for a 40% equity portfolio

 

 

 M

 F

  J

   60

 5.2%

 4.8%

 4.7%

   65

 5.7

 5.1

 4.9

   70

 6.4

 6.1

 5.3

   75

 7.2

 6.8

 6.4

   80

 8.6

 8.2

 7.2

Source: “Optimal Withdrawal Strategy for Retirement Income Portfolios,” by David Blanchett, Maciej Kowara, and Peng Chen. Morningstar Investment Management, May 22, 2012.

The traditional flat 4% rule, which some observers have characterized as too generous and risky for the slow growth era that appears to lie ahead, is unnecessarily stingy and inflexible, the paper seems to say. The Morningstar numbers also appear to add fodder to the debate over whether a careful systematic withdrawal plan can eliminate the need for a guaranteed income product.

It looks like this paper would give ammunition to advisors who are inclined to deal with longevity risk simply by reducing equity exposure and not bothering with annuities. At the same time, the results seem to conflict with the opinion, held by some, that retirees need more income at the beginning of retirement, when they’re more likely to travel, for instance.

The authors suggest that if you don’t want to bother with a lot of complicated calculations, just use the RMD method—the portfolio value divided by the number of years of life expectancy remaining—as a drawdown rule of thumb. They prefer the RMD method to the commonly-used “constant dollar” and “constant percentage” drawdown methods.   

Of bonds and bond funds

At the breakout session entitled, “Tackling the Retirement Income Challenge,” panel members John Ameriks of Vanguard’s Investment Counseling & Research group, Sue Stevens, CEO of Stevens Wealth Management (and formerly of both Vanguard and Morningstar), and William Bernstein, a neurologist better known as co-founder of Efficient Frontier Advisors and author of “The Four Pillars of Investing,” engaged in a wide-ranging conversation about stocks bonds, and annuities. 

Sue Stevens said she’s preparing her clients for average annual returns of about 4.5% a year for the foreseeable future, with “equity returns in the 5% to 7% range and bond returns in the 2% to 4% range.” She said she would probably become more interested in income annuities as interest rates rise. As an advisor, she said her biggest job right now is “getting clients to lower their expectations for portfolio returns.”

Bernstein joked that the bonds he holds have the average maturity of “green bananas.” For retirement income, he recommended a ladder of individual TIPS. Ameriks, a Ph.D., defended the use of TIPS mutual funds—like Vanguard’s—over individual TIPS. “It costs money to manage those ladders,” he said. On the other hand, he conceded that Vanguard “always gets calls [from shareholders] when TIPS funds have negative returns.”

Vanguard phone reps try to calm clients down by explaining the concept of duration, and the inherent ability of bond funds to benefit from the same higher coupons (on new bonds) that drove prices (of existing bonds) down. “We don’t need to stampede people out of bonds,” he cautioned. Regarding annuities, Ameriks suggested that retirees allocate money to bonds rather than buy variable annuities with lifetime withdrawal benefits. (Vanguard sells VAs, but it has a much bigger stake in bond funds.) 

Grantham, ever bearish

Keynote speaker Jeremy Grantham attracted a standing room-only crowd on the final day of the conference. The British-born investment guru, whose bearish quarterly reports are widely read and discussed, held the audience rapt while sharing his market predictions. But he seemed to lose the advisors’ attention as he digressed into bleak descriptions of the Malthusian dystopia that he believes may loom ahead.

“We live on a finite planet, we have finite resources, and we can’t grow indefinitely,” Grantham told an audience that would probably rather have heard expansive, bullish predictions. Glumly, he expressed little faith in humankind’s ability to respond wisely to the challenges ahead. Instead of acting rationally, he said, “We will behave casually and in a spendthrift manner with lots of waste.”

In an increasingly urbanized world where governments in developing countries are struggling to feed their citizens, Grantham regards rising demand for food as an investment opportunity. He is tracking the remaining sources of indispensible agricultural inputs, like potassium and phosphorous. “I spent time with the Moroccan phosphate people,” he said. “Eighty-five percent of the world’s phosphorous is in Morocco. But we don’t like to talk about problems [like rising population and food shortages]. They’re inconvenient and threaten the progress of the system.”

You’re probably wondering whose baseball cap I took home. Thank you, Motley Fool Funds.    

© RIJ Publishing LLC. All rights reserved.

Welcome to RIJAdvisor

A blue square now beckons from the center of the menu bar on the Retirement Income Journal homepage, labeled: “New! Go to RIJAdvisor”.  That square is a digital toggle switch that lets you visit a new page within RIJ—and (because we’ll be mailing it out separately) a new publication.

It’s called RIJAdvisor.

Here’s why we created RIJAdvisor: RIJ’s 7,000 readers come from many sectors of the retirement industry. Most of them work in one of two realms: product design and manufacturing (insurers and fund companies) or product sales and distribution (broker-dealers and financial advisory firms).   

Until now, we’ve tried to meet the needs of readers in both of these worlds with RIJ alone. Now, in the interest of segmenting our editorial content, we’re concentrating our manufacturing coverage in RIJ and our distribution coverage in RIJAdvisor

In RIJ, we’ll take the same holistic approach to our coverage of manufacturing that we have since May 2009. Almost anything that touches the global old age financing phenomenon will continue to be fair game. That includes but isn’t limited to topics of specific interest to professionals at the big financial services firms. 

In RIJAdvisor, we’ll focus on the needs and interests of financial intermediaries. More specifically, we’ll provide useful information for advisors who want to specialize in creating retirement income for their clients and seize the Baby Boomer decumulation opportunity. We believe this relatively new speciality area is poised for growth.

We’ll distribute RIJAdvisor by e-mail every other Friday. The content of the first six issues, starting with the June 18 issue, will be accessible to all—RIJ paid subscribers and recipients of our free e-mail newsletter.

After September 1, we’ll hoist the “paywall” and only paid (individual and group) subscribers will be able to access the full content (beyond the headlines and summaries and freebies). Subscribers will receive 76 mailings a year for the same price we used to charge for 50.  

Speaking of subscribers, I’d like to publicly thank the firms that have purchased site licenses or group-rate package subscriptions to RIJ: AXA Equitable, Cannex, Capital Group, DST Systems, Envestnet, Ernst & Young, Fidelity Investments, Financial Engines, Genworth, Hueler Companies, ING, LPL Financial, MassMutual, MetLife, Milliman, Nationwide, Northwestern Mutual, Prudential Financial, the SEC, Security Benefit, SunAmerica, Sutherland Asbill, TIAA-CREF, Towers Watson, Transamerica, T. Rowe Price, Vanguard, and Wells Fargo.

We’re just as grateful to the hundreds of individuals who have subscribed to RIJ over the past three years. Collectively, our subscribers and advertisers have enabled us to provide eclectic, independent coverage of the retirement income industry.

If you have any suggestions or questions about RIJAdvisor, or about RIJ, we welcome them at [email protected].

© 2012 RIJ Publishing LLC. All rights reserved.

The Black Box of 401(k) Expenses

In an ideal world, perhaps, every 401(k) plan sponsor would choose low-cost funds, participants would pay a flat fee for recordkeeping, advisory costs would be prominent and fiduciaries in shining armor would slay the dragon of revenue-sharing for once and for all.

In other words, the black box of retirement plan fees would open wide and the sunlight of disclosure would disinfect all of its darkest, dankest corners.

The 401(k) fee disclosure regulations, 408(b)(2) and 404(a)(5), which the Pension Protection Act of 2006 created, which the Obama administration fine-tuned and which will finally take effect on July 1, won’t achieve that ideal. The flaws of the 401(k) part of the defined contribution system—composed of some 400,000 plans ranging in size from a single person to tens of thousands—aren’t so easily corrected.

But the new regulations are bringing—and have already brought—significant improvement, a number of 401(k) experts told RIJ in recent weeks. Here’s what knowledgeable observers are saying about what the new regulation aims to do, what it has already accomplished, and how it might fall short of its ambitions. 

Targeting the outliers

The Department Labor aims to make the 401(k) system operate more efficiently and transparently and to ensure that there’s less fee attrition so that plan participants reach retirement with larger nest eggs that produce more lifetime income.

To get there, the DoL is requiring fees to be more visible—to recordkeepers and fund providers, to consultants and plan sponsor advisors, to plan sponsors and participants and to the DoL—and insisting that fiduciaries do their jobs and protect participants’ interests.

It’s generally agreed that high fees are mainly a problem at small plans. The average annual all-in expense ratio for the 72 million 401(k) participants is 1.30% a year. But the GAO recently found that small plans spend an average of 1.33% of plan assets on recordkeeping and administration alone, while large plans average only 0.15%.

With regard to total annual spending on 401(k) plans, the DoL’s goal is fairly modest. According to a report from Dalbar, the present value of the savings DoL hopes to achieve over 10 years is just $14.9 billion—in a $3 trillion industry where direct fees from participants alone amount to about $40 billion a year.

“The philosophy is to identify the egregious outliers,” said Louis Harvey (below, right), president and CEO of Dalbar, which published a report last February called, “404(a)(5) A Game Changer?” Nowhere have I seen [the DoL] focus on overall lowering of revenue for everybody.

Louis Harvey Dalbar“The DoL could never have said, ‘We’re going to lower the average participant expense ratio to 1.2% from 1.3%.’ Imagine the ruckus that would cause. But there are participants out there who are paying 300 basis points a year. So, strategically, the government is targeting the outliers and saying that these are the ‘excessive’ fees that we’re going to recapture.” 

Revenue sharing will survive

Much of the opacity of the 401(k) fee structure arises from revenue-sharing relationships between fund companies and other service providers, but the new fee disclosure regulations aren’t eliminating revenue-sharing, and probably won’t get eliminate 100% of the opacity that goes with it.  

Anybody who’s familiar with how fees work in annuities can easily understand how revenue sharing works in 401(k) plans. For instance, if a commissioned broker sells an A share variable annuity to a client, the client has to pay the broker a direct, up-front and very palpable commission.

But when same broker sells a B share variable annuity, the insurance company pays the commission to the broker. The client might feel like he paid no intermediary fee, but the insurer earns the commission back by adding about 100 basis points to the annual so-called mortality and expense risk charge that the client is charge each year.

Revenue sharing in 401(k) plans works in a similar way. A plan sponsor or the plan sponsor advisor can choose from several classes of the same mutual fund, each with a different expense ratio. “R1” shares are the most expensive, and “R6” funds—the equivalent of no-load, no 12b-1 fee funds—are the cheapest. (See example of R1 to R6 shares of an American Fund.)

The difference is that much of the asset-based fee of the R1 share–collected from the participant’s account by the fund company–may be paid to the plan providers—the broker who sold the plan, consultants to the plan sponsor, the recordkeeper, or a third-party administrator—as compensation for their services.  

“Why would anyone select an R1 fund (or R2-R5, for that matter) over an R6? The short answer: to bury fees. Those that sell American Funds R1 shares can use the healthy 12b-1 fee [the fees that mutual fund providers are allowed to deduct from the fund for marketing purposes] as an offsetting credit towards plan-level expenses,” wrote Jonathan Leidy, CFP, in Fiduciary News last March.

Jonathan Leidy“Since fund fees are deducted daily, prior to fund pricing, participants never actually see the 12b-1 fees being debited. In this way, plan sponsors can offer participants a retirement plan that appears low or even ‘no cost.’ Of course, invisible is not that same as free. But many sponsors prefer this more opaque billing methodology,” Leidy (at left) ventured.

There’s nothing illegal about revenue sharing. It’s a legitimate way to charge the plan participants for the cost of the plan. But it makes costs much less conspicuous and therefore less prone to monitoring. It leads many sponsors to believe the plan is free and leads most participants to believe that their 401(k) plan is a “benefit.”

Revenue sharing can be especially inconspicuous if the fund company and the recordkeeping company are the same company. Other problems may arise. The incoming revenue from the fund company might be applied to various service providers in non-transparent ways. When the shared revenue exceeds the recordkeeping and administrative expenses, there might not be a transparent mechanism for rebating the excess back to the plan or to the participants.

Ultimately, it would be as difficult to ban revenue sharing in 401(k) funds as it would be to require all variable annuity contracts to be no-surrender charge contracts. It is revenue sharing that allows commission-based brokers to sell 401(k) plans to companies. Currently, different kinds of intermediaries are paid in different ways to sell plans—just as different kinds of advisors and brokers sell deferred annuities–and to ban revenue sharing would be favor one type of 401(k) intermediary over another.

Opacity may remain

The 404(a)(5) disclosure rule may not shed light on all of this. Although the rule requires that the participants’ quarterly statements carry a “dollars and cents” expression of the costs that they pay, RIJ was told that plan providers can still merely reveal the “cost per thousand” that the participant pays while putting recordkeeping charges in a separate document that the typical participant won’t bother reading.

“I still think there’s a lot of opacity going on in those disclosures,” Leidy told RIJ in an interview. “I’ve seen some disclosures, even in the part that the participant sees, that say, ‘Refer to the recordkeeping agreement.’ That’s not in the spirit of consolidated fee disclosure.”

“The way they’ve written the rule, you can dodge a bullet by using an investment fund that has a heavy expense ratio to cover services,” said David Witz (right), managing director at PlanTools LLC and Fiduciary Risk Assessment LLC in Charlotte. “Most people will not be inclined to multiply the cost-per-thousand by their account value. Most people don’t know how to calculate a tip in a restaurant. There’s a lot of speculation about why this loophole was not closed.”

David Witz“Frankly, there are some companies that are planning to make their quarterly disclosures in such a way that you have to be Sherlock Holmes [to figure out what you’re ultimately paying],” said Louis Harvey of Dalbar.

“But if your account is charged directly [for administration or recordkeeping, for instance], then the charge must appear in dollars and cents in your disclosure,” he added. “If those charges come out of your investment fees, that fact has to be disclosed. It is questionable whether or not that disclosure will be in dollars and cents. Good guys will show you the dollars and cents. Those who are less forthcoming must still document the fact that the [recordkeeping fees] are being paid by a mutual fund, but they could theoretically write, ‘See prospectus for details.’”

Ironically, the most forthright providers may not be rewarded for transparency, Witz told RIJ. “The [plan sponsor] advisors who are using open architecture with [low-cost] institutional funds are potentially the victims of the unfair assessment that their fees are too high. If I’m the guy who’s fully disclosed, it might look like I’m charging more when I’m just disclosing more.”  

“If you are a plan broker [who is] paid through 12b-1 fees, the participant will never see that,” Mike Alfred (below, left), co-founder and CEO of Brightscope, which benchmarks and publishes 401(k) plan fees, told RIJ. “It will look as if the broker is providing a free service. If you’re an RIA [registered investment advisor] the fee will show up. That’s an issue that we’ve heard more people talking about.

Mike Alfred“The other issue is transaction [i.e., fund trading] costs,” he added. “We believe that transaction costs are a real cost and should be disclosed. But there’s no industry standard for that. The fund industry wants those costs to be baked into fund returns and not be visible. So fee disclosure isn’t perfect.”

The disclosure rules will not do away with the practice of charging a variable, asset-based fee for a relatively fixed expense like plan recordkeeping. “Recordkeeping is a commodity service. The account value has nothing to do with the cost of recordkeeping. You should get a flat rate. Maybe it’s $40 per person per year,” said Jerry Schlichter (below, right), the St. Louis attorney who on March 31 won a $35.2 million class action lawsuit, Ronald Tussey versus ABB Inc., where a federal judge held that a plan sponsor was liable for selecting an expensive fund share with no justification.   

Jerry SchlichterAnother unresolved grey area in the disclosure landscape concerns non-monetary compensation. In a recent broadcast letter, ERISA expert Fred Reish wrote, “Of particular concern is the requirement that the disclosures include both monetary and non-monetary compensation.

For example, where a mutual fund family or insurance company subsidizes broker-dealer or RIA conferences for plan sponsors or advisers, there is at least an issue of whether those subsidies should be disclosed to the plan sponsor clients of those RIAs or broker-dealers. Another example is where a mutual fund complex or insurance company pays for advisers to attend conferences.”

David Witz described the sorts of pay-to-play arrangements that may or may not be disclosed as a form of compensation to plan intermediaries. “Broker-dealers receive gobs of money from mutual fund companies and vendors to attend conferences,” Witz told RIJ.

“I’ve had a broker-dealer say to me, ‘I’d love to make you preferred provider. Can you give us a discount?’ I said, ‘My price to use my [401(k) fee evaluation] system is $2000 per advisor, but I just did a proposal for 2,000 advisors at $400 per person.’” But Witz had to pay to play. “‘We cannot guarantee any sales,’” the broker-dealer said, “’and if you don’t pay $75,000 to come to conference, then you’re not a preferred provider.’”

Watershed moment

There are those who believe that much of the reform that 408(b)(2) and 404(a)(5) are meant to accomplish has already happened. In anticipation of stepped-up regulation and enforcement, many companies have already taken steps to comply with the letter and spirit of the rules. That’s heartening to people like Mike Alfred, whose company, Brightscope, has itself been a force for fee disclosure and lower costs. 

“When you talk to people at Schwab, in private calls, they’ll admit that they invented Index Advantage because they know that the world is changing,” Alfred told RIJ. And when a company like Schwab does it, others follow. [Fee disclosure] is transformative because of a domino effect from the top, rather than some rebellion from below. When we look back 10 or 15 years from now, we’ll recognize that this was a watershed moment.

“In any competitive industry, when there’s more data available, the market becomes more efficient and cheaper,” he added. “The enforcement issue is interesting, but I don’t think enforcement is the reason this is happening. When asset managers or recordkeepers know that their fees will fees will be displayed, they’ll roll out products that are better. What some people don’t consider is the impact of lawsuits.”

“The compensation will be more visible. The gravy train of excess fees will come to an end,” agrees Dalbar’s Harvey.

But Phil Chiricotti, the president of Center for Due Diligence, an association for plan sponsor advisors, chafes at suggestions that the 401(k) system is fundamentally flawed. He’s not embracing a mea culpa moment.

“The whole disclosure bandwagon is insane,” Chiricotti (right) told RIJ in a recent email.  Collectively, 401(k) plan fees are not too high now and they have never been too high. These plans are by far the most cost effective way for the average person to save. They are the most successful savings vehicle in history. They are not a failure. 

Phil Chiricotti“All this drivel in the media—much of it fed by ill-informed Marxists and Socialists in the academic world—is enough to make one gag,” he wrote. “Coverage, participation, contributions and asset growth are all irrefutably a win for 401(k) plans. If some participants decide not to save, or some companies don’t offer plans, that is not the fault of the supplemental savings vehicle. The mainstream media has really been incompetent with their reporting on this. The retirement plans industry is so margin-poor that many vendors are nothing more than the walking dead.”  

Election wild card

The fact that fee disclosure regulations are taking effect on the eve of a presidential election raises the question of how a Republican victory would affect them. A Romney-appointed Secretary of Labor might not be as eager to enforce the regulations and might not push for new funding that would allow the Labor Department to hire the hundreds of examiners needed to enforce the new rules.

“The real question is how much enforcement will come from the Labor Department,” Louis Harvey told RIJ. “When the Pension Protection Act was passed in 2006, Congress instructed the Department of Labor to move forward with it,” said Harvey. “The Obama appointees have been far less tolerant than the Bush appointees had been. The question is, how eagerly will they do it? With a whimper, or with guns blazing?”

What participants will do is anyone’s guess. No one knows what will happen if and a person with a $500,000 401(k) balance discovers that he’s paying $1,250 a quarter for a service he or she thought was free. Participants with small balances at large plans will likely have little reason to complain. The Labor Department may hope that participants—like the plaintiffs in Tussey vs. ABB Inc.—will blow the whistle on plans with egregious fees. That may or may not happen.

Ultimately, the success of fee disclosure regulation may depend on the willingness of plan sponsors–especially the tens of thousands of small plan sponsors–to take their fiduciary responsibilities more seriously. Research by Callan shows that a troubling percentage of plan sponsors don’t know much about plan fees and don’t wish to know.

The worst outcome might be if small employers decide that sponsoring a 401(k) plan is more trouble than it’s worth. As Louis Harvey put it, “They may say, ‘Why do I need to take on all this fiduciary risk and liability? I’ll just tell my employees to go get a Roth IRA.’ There’s definitely a risk to all of this.”

© 2012 RIJ Publishing LLC.

The Bucket

Low Rates Weigh on Life Insurers: Towers Watson

With U.S. interest rates at their lowest since right after World War II, chief financial officers (CFOs) at North American life insurance companies — particularly those with significant exposure to fixed-rate products — are under substantial financial pressures. According to data from a recent survey from global professional services company Towers Watson, Life Insurance CFO Survey: Low Interest Rate Environment, life insurance CFOs said the current low interest rate environment is their primary business concern, as almost half (45%) of the survey respondents emphasized that a prolonged low interest rate environment is the greatest threat to their business.

Further, life insurance CFOs are not optimistic about the immediate economic future. Eighty-seven percent of all respondents believe there is a 50% or greater likelihood of a major disruption to the economy in the next 12 to 18 months, with 27% saying there is a 75% likelihood and 7% saying the likelihood of a major disruption is almost certain.

Against this backdrop, CFOs do not expect the low interest rate environment to change quickly. Over two-thirds (68%) said they expect a three- to five-year period of low interest rates, followed by a gradual increase. When asked to consider their organization’s interest rate risk exposure, CFOs’ metrics of greatest concern were their levels of statutory capital (63%), followed by their level of statutory earnings (53%).

In response to the low interest rate environment, CFOs said they are considering or taking a number of actions to control interest rate risk. More than half (57%) said their company has established risk tolerance limits for interest rate risk; however, 43% have not done so, and over 40% of CFOs with established rate risk tolerance limits indicated they have breached them.   

CFOs have increased the cost of insurance rates for interest-sensitive products as a way to better manage their interest rate risk. Forty-three percent of respondents said, based on future expectations, the language of their policy forms allows them to change cost of insurance (COI) rates under the universal life products they sell based on investment earnings, while 50% said they can change COI rates for variations in mortality alone. Many are taking advantage of this provision in their policies. In the past five years, just over a third of respondents have increased COI rates, expense loads or both on at least some part of their life block.

Survey respondents have also implemented product change strategies, or are considering implementing them, as a result of the low interest rate environment. Nearly all respondents have taken significant steps, and virtually all (96%) have reduced their minimum guarantee on fixed-account products. Over half (56%) have adjusted their premium rates, reduced living benefit guarantees or adjusted fees on annuity products (56%), or ceased or significantly curtailed sales of some products (54%). One-quarter have even taken the step of exiting product segments, and another 13% plan to do so in the next six months.

CFOs predict growth, despite current environment

Despite their unfavorable near-term outlook on the economy, CFOs are more optimistic about improvements in their financial results. Seventy-one percent of respondents expect increases in new life and annuity premiums of 4% or more in the first quarter of 2012, compared to the same period in 2011. Over 80% expect GAAP net revenue to grow by 4% or more in the first quarter, compared to the same period in 2011. When compared to expectations from Towers Watson’s last CFO survey, this represents a notable increase in optimism: When asked about expectations for the third quarter of 2011, only 43% predicted increases in new life and annuity premiums of 4% or more, and just 50% anticipated a GAAP net revenue increase of 4% or more. Adding to the sense of optimism, 50% of respondents predicted GAAP net income will increase by 4% or more compared to the first quarter of last year.

About the survey

Thirty CFOs, 19% of the 162 North American life CFOs invited, participated in the survey. Because each survey question was not applicable to each participating company, the respondent base varies from question to question. The respondents are primarily from large and midsize life insurance companies in North America; 67% of respondent companies have assets of $5 billion or more, and 20% are multinationals.

New single-day volume record set at CBOE Futures Exchange

CBOE Futures Exchange (CFE) announced that Monday, June 18 was the most active trading day in CFE history. Volume totaled 160,552 contracts traded throughout its full suite of products. Monday’s volume surpassed the previous high of 152,133 contracts set on August 5, 2011.

In addition, trading volume in futures on the CBOE Volatility Index (the VIX Index) also established a new single-day record today as 159,744 contracts traded, eclipsing the previous record of 152,067 contracts, also on August 5, 2011.   

During May 2012, trading volume, both exchange-wide and in VIX futures, exceeded two million contracts for the first time. Total exchange volume hit 2,022,433 contracts, while 2,000,154 VIX futures contracts changed hands. Through the end of May, CFE’s year-to-date trading volume stood at 7,838,752 contracts, 76% ahead of the 4,463,758 contracts from 2011. 

CFE currently offers futures on ten different contracts, including:

  • The CBOE Volatility Index (the VIX Index)
  • Weekly options on VIX futures (VOW)
  • CBOE mini-VIX (VM)
  • CBOE NASDAQ-100 Volatility Index (VXN)
  • CBOE Gold ETF Volatility Index (GVZ)
  • CBOE Crude Oil ETF Volatility Index (OVX)
  • CBOE Emerging Markets ETF Volatility Index (VXEM)
  • CBOE Brazil ETF Volatility Index (VXEW)
  • CBOE S&P 500 3-Month Variance (VT)
  • Radar Logic 25-Metropolitan Statistical Area (MSA) RPX Composite Index (RPXCP)

‘ShareBuilder 401k’ aims to help firms assess plan fees

Retirement plan service provider ShareBuilder 401k has introduced tools that enable companies to calculate the fees they and their employees are paying, and determine whether or not those costs are reasonable. The tools are available at www.401kFeeSaver.com 

 “At ShareBuilder 401k, we encourage employers to keep employee fees below one percent,” said ShareBuilder 401k general manager Stuart Robertson.  

ShareBuilder 401k now offers a free online “fee checker” that quickly and easily calculates a 401(k) plan’s employee fee percentage. Employers simply enter their plan’s total assets (or average annual balance) and total investment product fees listed in their 401(k) plan fee disclosure document, and a quick estimate and assessment of their plan’s fees is produced.

For a full custom cost comparison, employers submit their fee disclosure documents to [email protected], and within 48 hours, ShareBuilder 401k will return a breakout of potential cost savings for both employer-paid and employee-paid costs on an annual basis and over a five-year horizon.

Since 2005, ShareBuilder 401k’s pricing has been available on its website, and in 2007 the company began advocating for an industry benchmark of less than one percent for “all-in” employee-paid fees in 2007. It is in the process of sending disclosures to clients in advance of the July 1 deadline.

All ShareBuilder 401k products offer auto-enrollment, auto-re-balancing, Roth, and signature-ready 5500s.  Each plan provides access to 401(k) consultants, “customer success” managers, implementation specialists and customer care for each participant, the company said in a release.

ShareBuilder 401k provides 401(k) retirement plans with exchange-traded fund (ETF) investments from Vanguard, iShares, SPDR and PowerShares for businesses ranging from the self-employed to those with 500 or more employees at www.sharebuilder401k.com.  

“It’s the economy,” smart guy

Americans’ feelings about their own personal finances and the economy likely will influence the outcome of the 2012 presidential election more than anything that the candidates do on the campaign trail, according to a survey by Bankrate.com.

Nearly 6 in 10 Americans reported their personal finances will be either the “single most important” or “one of several important” factors in determining their vote in November, according to a recent Bankrate survey.

Princeton Research Associates International conducted the survey via phone interviews from June 7 to 10, with a nationally representative sample of 1,000 adults in the continental U.S. The margin of error is plus or minus 3.6 percentage points.

The public appears evenly split between the two candidates. Of those surveyed, 21% said their personal financial situations would be better under former Massachusetts Gov. Romney and 21% said they would be better under President Obama. Eight percent were undecided.

Another 50% said the eventual winner wouldn’t make much difference to their personal finances. According to Matthew Singer, a professor of political science at the University of Connecticut, neither candidate has convinced voters they can fix the U.S. economy.

“Presidential approval ratings zig and zag in close concert with Americans’ feelings of financial security,” said Greg McBride, CFA, senior financial analyst for Bankrate.com. “Since late 2010 through May of 2012, the correlation is 0.84. A reading of 1.0 would be a perfect correlation.”

Short on savings? Work a few years longer.

A new Center for Retirement Research at Boston College report highlights the difference a few extra years of work can make toward ensuring that the vast majority of Americans can achieve retirement security. 

The National Retirement Risk Index has shown that an increasing percentage of households will not be ready to retire at age 65, from 30% in 1989 to approximately 50% today. The National Retirement Risk Index is sponsored exclusively by Prudential.

Despite this, however, the new report finds that by working five years longer than the assumed retirement age of 65, the percentage of American households prepared to retire increases to 86%. 

A new Prudential paper, “Planning for Retirement:  How Much Longer Do We Need to Work?” discusses some of the implications of this report for individuals, employers, financial advisors and policymakers. 

The paper notes additional ways to achieve better retirement outcomes, including increasing retirement savings, enhancing employer-sponsored retirement programs that encourage greater saving, increasing the awareness of products that can help retirement savings last through retirement, and requesting that policymakers support regulations such as a creating safe harbors for employers who wish to add guaranteed lifetime income products to their defined contribution plans.

Specifically, the paper lays out several steps that individuals can take to help themselves along the path to retirement security, including:

  • Planning for the possibility of working a few years longer than the traditional retirement age of 65.  Doing so has the triple benefit of delaying the receipt of Social Security by a few years to increase monthly benefits, earning wages and accumulating savings for a few more years, and drawing down on savings for fewer years in retirement.
  • Ramping up the rate of savings to increase the probability of retiring at age 65 or earlier.    
  • Insuring retirement income against the risks of longevity and market uncertainty through guaranteed lifetime income products.

The paper encourages employers to consider helping workers achieve retirement security by:

  • Enhancing defined contribution plans by adding features such as automatic enrollment, automatic escalation of contributions and in-plan guaranteed lifetime income products that increase savings.
  • Encouraging employees to track their savings progress in terms of an income goal, rather than a savings goal, at a realistic target retirement age. 

For financial advisors, the paper notes the importance of:

  • Developing an appropriate target retirement age that is customized for each individual.
  • Showing the positive impact that a few extra years of employment can provide in terms of increased financial security.
  • Framing the retirement planning in terms of future retirement income rather than a savings objective.

For policymakers, the paper highlights ways they can help Americans achieve a more secure retirement, including:

  • Creating safe harbors that address potential employer concerns regarding the addition of guaranteed lifetime income products to defined contribution plans.  
  • Passing legislation that makes it feasible for more employers to offer a retirement savings plan in the workplace through Multiple Small Employer Plans. 
  • Adopting proposed regulations that require defined contribution plans to project future monthly income on participant statements.

“Insta40” aims to reduce tax on IRA withdrawals

Insta40.org, a system that helps retirees over the age of 60 gauge how much they can withdraw money from their traditional IRAs without triggering an income tax bill on the withdrawal, has been launched by an entrepreneur named Dino Kapadia.

“After accessing www.insta40.org, registering and receiving a password, users can plug in exemptions, income and deductions either from a previous Form 1040 or estimated numbers for the current year,” Kapadia said in a release.   

“Using the ‘What If’ formula, the retiree can now determine an IRA withdrawal amount that will bring that negative taxable income up to almost zero. As the retiree is still well within “zero” as a taxable amount, that IRA withdrawal is income tax-free,” the release said.

Kapadia suggests logging in and assessing your situation two to four times each year.

Roger Yule, a CPA familiar with Insta40’s benefits, said: “Insta40 is an excellent tool for planning one’s withdrawals and spending because you can enter rough estimates at any time of the year and know your potential tax liability well before the end of the current year. Armed with the advance knowledge, you can now plan finance decisions to possibly pay no taxes at all to the IRS, or pay the least possible tax.”

USAA launches six target-risk funds

USAA Investments is launching six diversified target-risk mutual funds that offer a broad range of risk exposure. The series consists of four new funds and two existing funds called USAA Cornerstone Funds.

The funds were designed “to make it easier for investors to help build a balanced portfolio,” USAA said in a release. “These funds will utilize asset allocation, portfolio construction and risk reduction.”

Unlike target-date funds, which automatically evolve toward a more conservative asset allocation, investors who want to change their risk exposure as they age must actively move assets from one target-risk fund to another. The funds require a minimum investment of only $500, with an automatic investment of $50 a month.

The funds include:

  • USAA Cornerstone Conservative Fund (USCCX)
  • USAA Cornerstone Moderately Conservative Fund (USMCX)
  • USAA Cornerstone Moderate Fund (USBSX); formerly the USAA Balanced Strategy Fund
  • USAA Cornerstone Moderately Aggressive Fund (USCRX); formerly the USAA Cornerstone Strategy Fund
  • USAA Cornerstone Aggressive Fund (UCAGX

Patrick Alfano joins MassMutual Retirement Services in Rocky Mtns

Patrick Alfano joined Mass Mutual Retirement Services Division as sales director in the Rocky Mountain region on June 4. Alfano, who had been sales director at Victory Funds, reports to Shefali Desai, the insurer’s emerging market sales manager.

Alfano will be responsible for business development and sales support of MassMutual’s third-party and dedicated distribution channels focusing on retirement plans with assets under $10 million. Based in Denver, he is partnering with MassMutual’s managing director, Andy Ambrose, in covering Arizona, Colorado, New Mexico and Utah.

The Phoenix Companies releases updated annuities 

The Phoenix Companies has today announced a series of enhancements to its Premier LifeStyle Annuity and Secure LifeStyle Bonus Annuity. These latest product innovations, issued by PHL Variable Insurance Company, a Phoenix subsidiary, are available exclusively through the company’s partnership with The AltiSure Group.   

The Premier LifeStyle Annuity is a single premium indexed annuity with three indexed accounts, a fixed account, principal protection from investment loss and a guaranteed lifetime withdrawal benefit.

Designed for individuals planning for retirement, the offering now provides, for an additional fee, an optional Income Enhancer Plus Benefit that allows for increased income growth based on the performance of the indexed and fixed accounts.

Alternatively, the Secure LifeStyle Bonus Annuity is a single premium fixed indexed annuity featuring an optional G.I.F.T. Benefit Plus (Guaranteed Income and Family Wealth Transfer) that provides, for an additional fee, guaranteed lifetime income withdrawals as well as an enhanced death benefit until guaranteed withdrawals begin. The offering is designed for individuals in or close to retirement who are looking for a guaranteed increase to the income base.

The Premier LifeStyle Annuity differs from its predecessor with the introduction of the Income Enhancer Plus benefit, which immediately enhances the value of the income benefit base by 20% and can continue to grow by 7% compounded each year thereafter for the first 10 contract years. The Income Enhancer Plus benefit also offers an additional potential increase to the income benefit base equal to 125% of the annuity’s interest earnings until lifetime income payments begin.    

The Secure LifeStyle Bonus Annuity provides an immediate premium bonus of up to 8%, an income benefit base bonus of 20%, and potential increases of 7% simple interest each year thereafter as well as an enhanced death benefit. Secure LifeStyle Bonus Annuity provides immediate access to a consistent and reliable source of income, and there is an enhanced death benefit in excess of the initial premium until guaranteed income begins.   

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