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DC plans deliver less income than DB plans, study shows

The historic shift from defined benefit to defined contribution retirement plans over the past few decades has produced an overall reduction in the guaranteed retirement income available to retirees, according to a new research brief from the Center for Retirement Research at Boston College.

“Employer-sponsored plans are providing less income today than in the past,” the brief said. Expansion of DC coverage, wider use of auto-enrollment and auto-escalation of contributions, and reduced leakage would help turn the situation around, wrote authors Alicia Munnell, Wenliang Hou and Anthony Webb.

DB plans produced more income in part because their professionally managed investments enjoyed higher returns and because they have access to “actuarially fair” annuities that cost about 15% less retail annuities available to retirees from DC plans, the study showed. Some DC participants appear to be making up their shortfall by retiring later than DB plan participants.    

The researchers’ data on the amount and distribution of retirement wealth, the amount of retirement income it produces, and the pattern of replacement rates for households ages 51-56 in 1992, 1998, 2004, and 2010 came from the Health and Retirement Study (HRS).

Among the findings:

  • Retirement wealth has been relatively steady or declining, depending on whether the starting year is 1992 or 1998.
  • DC wealth is more concentrated in the top quartile of education than DB wealth, and this concentration will become more evident in the aggregate wealth measure as the shift from DB to DC plans evolves.  
  • While DB participants face actuarially fair annuities, DC participants have to buy annuities on the open market where marketing and other costs reduce annuity factors by about 15-20%.
  • The interest rate used to calculate commercial annuity rates has declined sharply since 1992, while the interest rate assumption for DB annuities has stayed at 5.8%. The lower yield on DC wealth and its increasing importance over time has led to a decline in the total wealth-to-income ratio.
  • The shift from DB to DC has reduced the amount of retirement income per dollar of wealth because DC participants have to pay more for annuities, and annuity rates fell as interest rates dropped.  
  • Even with later retirement ages, flat retirement income combined with rising wages has produced declining replacement rates. Thus, retirement income from employer plans has been contracting. 
  • Coverage has declined from 68% in 1992 to 63% in 2010. (A household is classified as being covered by a retirement plan if one or both spouses is currently receiving DB benefits, is covered by a DB pension or participating in a DC plan on a current job, or has DB or DC assets from a past job.)
  • DC wealth is skewed more toward those with more education and higher earnings, with the top quartile holding 52% of total DC wealth in 2010 compared to 35% of DB wealth.

Without significant changes to the DC system, the authors warned, “future retirees will be much more dependent on Social Security than those in the past, which is problematic given the reduced support due to the rising Full Retirement Age and the need to close the program’s long-term funding gap.”

© 2012 RIJ Publishing LLC. All rights reserved.

Older, poorer Americans take a hit under Ryan health plan

If “Obamacare” was meant to redistribute federal health insurance subsidies toward low-income people, the new American Health Care Act (AHCA) clearly reverses that effort, either ending the subsidies or directing them toward higher-income Americans. The difference in political philosophies behind the two plans could not be more stark.

Poor people ages 50 to 64 would fare the worst under the new plan. In its March 13 analysis of the American Health Care Act (AHCA)—the proposal to repeal and replace the Affordable Care Act (aka Obamacare)—the Congressional Budget Office identified several points where the proposed law would adversely affect lower-income Americans who are over age 50 but younger than 65, the age when eligibility for Medicare begins.  

The current version of the proposed law, which will likely be amended in the House before moving to the Senate, generally aims to repeal the taxes that the ACA levied on affluent Americans. In doing so, it would cut off the revenue stream that subsidized the cost of health insurance for Americans closer to the federal poverty level.  

A switch from the ACA to the AHCA would also result in a large increase in the numbers of uninsured people in the U.S., according to both the CBO and Congress’ Joint Committee on Taxation, and low-income older people would suffer most.

“The increase would be disproportionately larger among older people with lower income; in particular, people between 50 and 64 years old with income of less than 200% of the FPL (federal poverty level) would make up a larger share of the uninsured,” the report said. 

The CBO estimated that 48 million people under age 65, or roughly 17% of the nonelderly population, would be uninsured in 2020 if the AHCA were enacted as it is currently written. In 2026, that figure would reach 52 million: Roughly 19% of the nonelderly population, or almost double the 10% projected under the ACA.  (That figure is currently about 10% and is projected to remain at that level in each year through 2026 under current law.)

Because older people tend to need more medical care than younger people, the new legislation would allow insurers to charge older people five times more than younger ones, beginning in 2018, unless state set a different limit, the CBO’s report said. Under the ACA, insurers could not charge older people more than three times as much as younger people in the individual and small-group markets.

The CBO and the JCT both expect that this change would have to wait until 2019 in order to give the federal government, states, and insurers enough time to incorporate the changes and set new premiums.

The number of people enrolled in coverage through the non-group market because of these changes would increase by less than 500,000 in 2019, probably more younger people and fewer older would enroll, the CBO and JCT estimated. This increase, described by the CBO as small, “would mostly stem from net changes in enrollment among people who had income high enough to be ineligible for subsidies and who would face substantial changes in out-of-pocket payments for premiums,” the report said. Currently, people eligible for subsidies in the non-group market are largely insulated from changes in premiums.

In 2020, instead of the receiving tax credits or cost-sharing subsidies, people who bought insurance in the non-group market would receive refundable tax credits, based on their age. For instance, the credit would be $4,000 for those age 60 or older and $2,000 for those under 30. The full tax credit would be available to those with adjusted gross income of $75,000 ($150,000 for joint filers) who weren’t eligible for certain other types of insurance. It would phase out gradually for people with income above those thresholds.

A tax credit would be refundable to the extent that it exceeded a person’s tax liability. The credits could be advanced to insurers on a monthly basis on behalf of an enrollee. Alternately, enrollees could apply the tax credits to the purchase of most health insurance plans, either through a marketplace or directly from an insurer.

The change in age-rating rules, effective in 2019, would change the premiums faced by different age groups. Premiums for young adults would go down and premiums for older people would go up. By 2026, CBO and JCT project, premiums in the non-group market would be 20% to 25% lower for a 21-year-old and 8% to 10% lower for a 40-year-old—but 20% to 25% higher for a 64-year-old.

According to a New York Times report this week, “By 2026, the uninsured rate for those 50 to 64 earning less than about $30,000 would more than double, from around 12% to around 30%.”

The change to age-rating rules would allow older adults to be charged five times as much as younger adults in many states. This is expected to change the mix of enrollees in 2019 relative to 2018. A one-year change to the premium tax credits would “somewhat increase enrollment among younger adults and decrease enrollment among older adults,” the CBO expects.

Winners under the new legislation would be higher-income young people. CBO and JCT estimated that a “21-year-old with income at 450% of the FPL in 2026 would be newly eligible for a tax credit of about $2,450 under the legislation but ineligible for a credit under current law.” Those lower out-of-pocket payments would “tend to increase enrollment in the non-group market among higher-income people.”

The new tax credits are “designed primarily to be paid in advance on behalf of enrollees to insurers,” the CBO pointed out. The Internal Revenue Service and the Department of Health and Human Services would have to verify that the credits were being paid to eligible insurers who were offering qualified insurance, as defined under federal and state law on behalf of eligible enrollees.

According to the CBO, Congress would therefore need to appropriate enough money to those agencies to make sure that systems were put in place to make the payments to insurers in a timely manner. “To the extent that they were not, enrollment and compliance could be negatively affected,” the CBO report said.

© 2017 RIJ Publishing LLC. All rights reserved.

AIG looks for new CEO

AIG CEO Peter D. Hancock, 58, announced last week that he would resign from his post, staying only until the AIG board chooses a successor, the New York Times reported this week. AIG’s life insurance companies are among the largest issuers of fixed and variable annuities, with $13.6 billion in total annuities sales through the first three-quarters of 2016.

The announcement followed a quarterly loss of $3.04 billion that surprised investors last month. Hancock, a former J.P. Morgan banker, is the fifth chief executive since Maurice R. Greenberg was forced out in 2005. 

The billionaire Carl C. Icahn, who has a 4.7% stake in AIG, publicly called in 2015 for AIG to be split up and to hire new leadership. He and billionaire John Paulson, who owns about 0.49% of AIG, supported Hancock’s January 2016 plan to sell assets, cut costs and jettison less profitable insurance policies.

AIG nearly became insolvent during the 2008 financial crisis and needed a $185 billion government bailout. Recently AIG’s performance lagged its peers. Its recent quarterly loss followed a $5.6 billion increase in reserves to cover potential claims.  

Hancock left J.P. Morgan in 2000 after its merger with Chase Manhattan Bank. He joined AIG in 2010 as executive vice president for finance, risk and investments and later ran its property-and-casualty arm. In 2014, he succeeded the late Robert H. Benmosche, a former MetLife chairman who came out of retirement in 2009 to lead the insurer.

© RIJ Publishing LLC. All rights reserved.

Honorable Mention

Voya introduces new resources for plan sponsors

Voya Financial, Inc. is introducing a suite of resources to help retirement plan sponsors design plans with better choice architecture, more automated features, and strategies like re-enrollment of participants who are under-saving.

Intended for plan sponsors in all market segments, the package of new materials includes a series of informational webcasts and a new digital communication vehicle. The resources are designed to augment engagement through digital channels and cover these topics: 

  • Improving retirement plans using behavioral science
  • Myth vs. reality: The building blocks for a successful retirement plan
  • How employers can support the special-needs community
  • Building retirement relevancy for Millennials

The new content lives at voyainsights.voya.com.  

Half of elderly black women in America are poor: ReLab

The unemployment rate for workers age 55 and older declined by 0.1 percentage points, to 3.4%, from January to February 2017, according to the Bureau of Labor Statistics. The data was reported by the SCEPA Retirement Equity Lab (ReLab) at The New School in New York.

“While the headline unemployment rate for older workers is low, women still face sex discrimination in the labor market. Older women earn less than men,” the ReLab release said. In other findings:

  • Among full-time workers aged 55 to 64, men earn an average of $50,000 a year while women earn an average of $37,000.
  • Black women earn $35,000 on average, or $15,000 less than men, while Hispanic women average $27,000, or $23,000 less than men.
  • Low-earning workers are more likely to be poor in retirement. Women are at higher risk for poverty because they live 2.5 years years longer than men, on average.  
  • 28% of elderly men and 36% of elderly women are poor (income <$11,880) or near-poor (income <$23,760).   
  • 43% of elderly Hispanic women and 51% of elderly black women are poor.  

ReLab economist Teresa Ghilarducci advocates the establishment of “Guaranteed Retirement Accounts (GRAs),” which are mandatory individual defined contribution accounts designed to purchase annuity income at retirement and supplement Social Security benefits.  

Survey describes compensation levels for fixed rate annuities at banks and credit unions

The expected sales compensation for fixed rate annuities under the Department of Labor’s (now uncertain) fiduciary rule at bank broker-dealers and at third-party broker-dealers that partner with banks and credit unions is “somewhat more than 3%, compared to 4% for indexed annuities and even higher for variable annuities.”

That finding was reported by the consulting firm of Kehrer-Bielan, based on a survey conducted in January 2017 among 20 broker-dealers with over 6,000 advisors serving almost 3,000 banks and credit unions. The survey was commissioned by Global Atlantic Financial Group to find out how distributors intend to adjust their product menus under the fiduciary standard. 

According to the survey:

  • Firms that intend to segregate product offerings by type of account (retirement or taxable) have slightly lower sales compensation expectations than the firms that will have a one-size-fits-all product menu.
  • The median expected sales compensation is 3% for fixed rate annuities across both kinds of firms, but the average compensation in the firms with the same product menu for all clients is slightly higher, due to the expectation of commissions as high as 5% in some firms.
  • The range of expected sales compensation in the firms with separate product menus for retirement and retail investment accounts is from 2.5% to 4.3%—below the range at both the high and low ends for firms that plan to offer the same products to all clients.
  • Firms that plan to offer the same products to all types of accounts will all offer fixed rate annuities to retirement accounts.
  • A slim majority will allow advisors to choose between among several up-front/trail commission options, and almost three-fourths expect agents to receive the same sales compensation for each fixed rate annuity on their menu.
  • A significant number of firms that plan to have separate product menus for taxable and retirement accounts are still undecided about whether to include fixed rate annuities in retirement accounts, whether to permit advisors to choose among commission options, and whether to offer fixed rate annuities with sales compensation that varies by consumer benefits.

“Ten months since the announcement of the Rule, some of these firms are still not clear on how to best adapt their business model while balancing commitments to their clients and advisors,” Kehrer-Bielan’s report said. “Among the firms that have decided on commission structures, the majority would not offer commission options to their advisors and three-fourths want to be paid the same sales compensation for each fixed rate annuity in retirement accounts.”

© 2017 RIJ Publishing LLC. All rights reserved.

DOL Hears Public Comments on Fiduciary Rule (Again)

It’s Groundhog Day all over again. A year after the fiduciary can-of-worms appeared closed forever, the Trump victory re-opened it. Opposing parties are again rehashing the pros and cons of the Department of Labor’s 2016 conflict-of-interest rule. Once again, we’re debating whether the distribution of financial products is over- or under-regulated.  

Spoiler Alert: Consumers and robo-advice companies tend to like the rule as it stands. Broker-dealers and insurance product distributors hope that the rule joins socialism in history’s dustbin.

As of noon yesterday, 215 individuals or firms had submitted comments to the Department of Labor’s website regarding the DOL’s proposal to delay the applicability date of the “fiduciary rule” so that it can reassess the rule in light of the Trump administration’s objectives.

The comments fall into three familiar categories. Distributors of financial products almost universally hate the rule. They resent the implication that they are not already serving clients responsibly, and they credit commissioned sales—which are more difficult under the rule—with providing an incentive to serve middle-class clients.

“I have been in the insurance business selling fixed annuities with no market risk for 40 years, selling IRAs, never had a complaint,” wrote Richard Dysart of San Diego. “Most of my clients are of a modest income and will not pay a fee to an adviser.

“The reps selling variable annuities and securities are exposing their clients to more risk,” he added. “Keep licensed agents who sell only fixed products out of these rules. Our state insurance commissioners are all ready doing a good job of weeding out the few bad apples.”

In the same vein, Henry D’Alberto of Easton, Pa., wrote: “We are a small business in Pennsylvania with a total of four employees. My father started our company in 1991 and I would like to continue running our family business if possible. We have a total of 13 registered representatives (brokers) who have almost 200 years of experience in the securities business.

We have never had an official customer complaint and only one disclosure from FINRA over the past 25 years. If this conflict of interest rule goes through as written we will almost surely have to sell our firm and join a much larger group because we cannot afford all of the compliance costs and don’t have the expertise needed to properly follow the rule as it is written.

“We believe it is too burdensome in order to properly operate which will hinder our ability to focus on our customers’ needs and wants. We are extremely worried about the potential litigation that could arise from this law dealing with the BICE contract (we are not lawyers and do not have lawyers on staff). In discussing the rule with current clients they don’t really understand why the government is getting so involved with their retirement savings and they continue to ask me if they can continue to work with me.”

But Financial Engines and Betterment, two firms that provide automated investment advice to 401(k) participants and individual investors, defended the existing fiduciary rule. Financial Engines rebutted the claim that the rule will deprive middle-income savers of access to financial services.

“We believe the Conflict of Interest Rule or a similar regulation is workable for investment advisors and beneficial for investors,” wrote Chris Jones, Financial Engines’ chief investment officer. “Our business model and market experience are proof that technology can help investment advisors profitably offer high-quality, unconflicted advice to investors, even those with modest account balances.”

Jon Stein, founder and CEO of Betterment, wrote: The fiduciary rule is necessary to ensure that Americans receive investment advice that is in their own interests, instead of conflicted sales pitches for high-fee products.

“For years, the financial industry has put its own interests first, costing investors billions of dollars. The fiduciary rule, which is currently slated to go into effect on April 10, would change that. We believe that any delay would needlessly perpetuate conflicted advice at investors’ expense.”

As for comments from citizens, Carman Kazanzas of Henderson, Nevada wrote, “As a retiree I want to know I can trust a financial advisor to put my needs above his or her profit. Do not delay this protection any longer. Do not take us back to the years where greed trumped everything.”

Similarly, “It shouldn’t be difficult for me to know I am getting sound advice from a trusted advisor rather than a salesman,” wrote Betty Skivanek of Allentown, Pa. “Many investment advisor firms have already changed their models to reduce conflicts of interest in light of the original rule. We should not interrupt these positive developments by delaying the rule.”

© 2017 RIJ Publishing LLC. All rights reserved.

The Dollar as Reserve Currency: Benefit or Burden?

“There’s no such thing as a global currency,” President Trump told an audience at the Conservative Political Action Conference recently. This was a bold, even brash statement, given the fact that the U.S. dollar has been the world’s reserve currency since the first Boomer was born. The president seemed to suggest that it isn’t, or shouldn’t be.

The president didn’t elaborate on his comment. But, based on his well-known concerns about the size of the U.S. debt, he may believe that the U.S. became the world’s biggest debtor by providing the reserve currency, and that, in the spirit of Ayn Rand’s Atlas Shrugged, Uncle Sam should shrug off that burden as a step toward shrinking its debt.

Should the dollar abdicate its role as the lingua franca of money? To better understand that issue, RIJ called economist Barry Eichengreen of the University of California, Berkeley. He wrote Exorbitant Privilege: The Rise and Fall of the Dollar and the Future of the International Monetary System (Oxford University Press, 2011).

Here’s a transcript of our conversation:

RIJ: How does the U.S. benefit from being the provider of the so-called “reserve currency?” 

Eichengreen: The most obvious effect is that there’s an additional demand for dollars, and specifically for U.S. Treasury bonds, from the People’s Bank of China and other holders of foreign reserves. That allows the U.S. government to borrow at lower interest rates. And as other investors look around for more attractive yields, they buy U.S. corporate bonds, among other things, enabling U.S. firms to similarly enjoy the ability to borrow and fund their operations at lower costs.

More generally, the global financial system—not just central banks but other financial institutions—runs on dollars. So if there’s a technical problem, or a crisis, the Fed can resolve it by providing additional dollars. Other central banks, which can’t print dollars, lack that ability.

RIJ: What is the main drawback to being the provider? 

Eichengreen: The dollar exchange rate is stronger than otherwise, because foreigners are buying dollar-denominated assets, which makes U.S. exports at least modestly less competitive. By my estimates, however, this effect is relatively small.

RIJ: Does the size of U.S. debt and deficits pose an immediate crisis for the nation? Is it like a cancer for the country? 

Eichengreen: Less government debt is better than more government debt from a national-economic-health point of view. But a cancer? We’ve learned that there’s no magic number—no cliff at a debt-to-national-income ratio of 90%, for example—where cancer suddenly sets in. The best way to stabilize, even bring down, the debt to national income ratio is of course to grow the denominator. Easier said than done, alas.  

RIJ: Is a funded debt a source of wealth, as perhaps Alexander Hamilton saw it?

Eichengreen: That debt is a source of liquidity—that’s how I think about it. Recall how in the late 1990s, toward the end of the Clinton Administration, people were worried about the entirety of the federal government debt being retired, and the problem that there wouldn’t be enough liquid, high-grade debt securities to lubricate the financial system. Well, that scenario certainly didn’t develop.

RIJ: Many people worry about the size of the U.S. debt and deficits, and think of the national debt as they would a large credit card balance for a household. Is that an accurate way to think about it? 

Eichengreen: The analogy between the household balance sheet and the government balance sheet doesn’t make sense; this is one of the first things students learn in first-year macroeconomics. Under certain circumstances—namely depressed economic conditions—more deficit spending can boost economic growth. In that situation, running a deficit is less of a problem—just like a household needs to worry less about its credit card balance when its income is rising rapidly.

It also makes a big difference whether the additional deficit spending is being devoted to productive investments or not, just like it matters whether a household is using its credit card to pay for the kids’ college education or to go to Disney World.

RIJ: People sometimes hear that China and other large holders of U.S. debt could bully us by threatening to stop buying our debt and “financing our deficits.” Is that a legitimate worry? 

Eichengreen: It is something to pay attention to. But were a country like China to sell off a significant share of its U.S. Treasury portfolio, it would drive down the price of its remaining holdings. So this attempt to “bully” the United States would impose significant costs on the bully. Selling off the entire Treasury portfolio would of course only be possible at fire-sale prices.

RIJ: Do other countries benefit from holding U.S. debt? Do they value it as the world’s safest financial asset and a substitute for gold? Or do they suffer from holding it?

Eichengreen: They benefit from the reliable stream of interest payments and lower volatility than is provided by alternatives like gold. They also benefit from being able to hold an asset whose value is a bet on the vigor of the U.S. economy, since the more vigorous the U.S. economy the stronger the dollar. If they didn’t reap benefits, they wouldn’t hold dollars, after all.

RIJ: People also hear that the interest on the U.S. debt will soon become the biggest item in the U.S. budget, with terrible consequences. Given that much of the debt is held by U.S. government agencies, by the Fed, or by U.S. citizens, and that the Fed sends the interest that it earns on its own assets to the Treasury, is the interest on the debt such an apocalyptic threat?

Eichengreen: To the extent that we Americans hold our own debt, either directly or through our own government agencies, interest payments on it is a transfer from one set of Americans to another. To be sure, there exists a small subset of U.S. citizens who regard every transfer payment as an apocalyptic threat. I wouldn’t count myself amongst them.

RIJ: Thank you, Professor Eichengreen.

© 2017 RIJ Publishing LLC. All rights reserved.

Netting $317 billion, Vanguard dominated fund flows in 2016: Morningstar

Worldwide asset flows of mutual funds and exchange-traded products (ETPs) fell to $728 billion in 2016 from about $1 trillion in 2015, but net flows to the U.S. fund industry rose to $288 billion in 2016 from $260 billion in 2015, according to Morningstar’s fifth annual Global Asset Flows Report, released this week.

In 2016, investors went “back to the basics, looking for less risky assets, positioning their portfolios in expectation of rising interest rates, or selling off equities after a significant run-up,” said Alina Lamy, senior market analyst for Morningstar, in a release. 

“Fixed-income strategies saw the largest flows globally in 2016 and commodity funds experienced a high organic growth rate, with the largest inflows going to the precious metals category,” the release said. Outside the U.S., cross-border funds had flows of $138 billion, European funds had flows of $103 billion, and Asia funds had flows of $134 billion.

Highlights from Morningstar’s 2016 Global Asset Flows Report include:

  • Flows shifted to low-risk assets last year. In 2016, fixed income and money market received the largest flows, with $412 billion and $196 billion, respectively. In 2015, the top-receiving category was equity, with $346 billion, followed by allocation, with $167 billion. In terms of organic growth rates, commodities grew the fastest at 25.7% in 2016.
  • Vanguard, buoyed by the popularity of its low-cost index funds, dominated with 2016 net inflows of $317 billion. BlackRock/iShares was second with $154 billion. State Street grew at an organic growth rate of 12.5% in 2016, the fastest among the top 10 firms.
  • Generally, firms that included ETPs and lower-cost options grew, while active managers like Franklin Templeton (net outflow of $72 billion in 2016) shrank.  
  • U.S. index funds attracted $492 billion in 2016, while active counterparts saw outflows of $204 billion. In the Asia, cross-border, and Europe regions, however, active flows beat their passive counterparts.
  • In the equity category, $390 billion went into index funds and $423 billion flowed out of active funds. Fixed income received inflows across both active and passive strategies worldwide.
  • Funds with quantitative Morningstar Ratings of 4 or 5 stars saw inflows in 2016 of $127 billion and $221 billion, respectively, while 1-, 2-, and 3-star funds suffered outflows. Similarly, funds that have a qualitative Morningstar Analyst Rating of Gold and Silver attracted the largest inflows of $29 billion and $14 billion, respectively, and posted the only positive organic growth rates.
  • Growing sensitivity to fees helped drive ETP assets to $3.6 trillion globally at the end of 2016.

The Morningstar Global Asset Flows Report is based on assets reported by more than 4,000 fund groups across 85 domiciles. The report represents more than 95,000 fund portfolios encompassing more than 240,000 share classes and includes a global overview as well as analysis about the United States, Europe, Asia, and cross-border offerings.

Morningstar estimates net flow for mutual funds by computing the change in assets not explained by the performance of the fund and net flow for ETPs by computing the change in shares outstanding.

© 2017 RIJ Publishing LLC. All rights reserved.

Consumers want safe income but don’t understand annuities, study shows

Americans wish their financial advisors told them more about retirement income-generating products, according to the Third Annual Guaranteed Lifetime Income Study, produced by survey firm Greenwald & Associates and CANNEX, a source of data on most kinds of annuities.

Nine out of 10 consumers surveyed believe financial advisors should present multiple retirement income strategies, and 61% say advisors should present products that provide guaranteed lifetime income. The survey covered about 1,100 retirees and pre-retirees with more than $100,000 in household assets in December 2016.

But a third of those working with an advisor say they have never discussed these strategies; only about 3 in 10 have discussed annuity products. When advisors discuss retirement income strategies with their clients, clients are three times as likely to purchase a product that guarantees lifetime income, the study showed.

About a third of survey respondents, and 53% of annuity owners, said they are highly familiar with annuities in general. But only between 13% and 16% of those surveyed said they are highly familiar with either variable annuities with income guarantees, fixed annuities with income guarantees, indexed annuities with income guarantees, deferred income annuities, or immediate income annuities.

More than half see these products as desirable, however, when framed as strategies for covering essential expenses in retirement, as a supplement to Social Security. Women, those in poorer health, and those with between $250,000 and $500,000 in assets see the greatest value in products that offer guaranteed lifetime income, the study showed.

Despite having $100,000 or more saved, many of those surveyed expressed anxiety about retirement. The number of respondents concerned about maintaining their standard of living in retirement rose to 34% in 2016 from 25% in 2015.

The share of Americans who were “extremely or very” concerned about their ability to live comfortably in retirement rose to 37% in December 2016 from 30% in 2015. The share who are “very concerned” about earning as much as possible on investments to meet their retirement goals rose to 40%, up from 27% in 2015.

About four in five consumers (81%) think people over age 50 need strategies to prevent significant investment losses. More than half said they would rather own an investment with a lower but certain return than one with a higher but uncertain return. Only about one in five said they know what investments will help them achieve their goals and protect against drops in the market.

“The study reveals high levels of uncertainty post-election, particularly among pre-retirees with lower savings levels, and a focus on maximizing returns in the low interest rate environment,” said study director Doug Kincaid of Greenwald & Associates. “It shows that consumers recognize the value of guaranteed income and expect advisors to discuss income strategies with them.”

The survey showed that many consumers remain concerned about the cost of guaranteed lifetime income products and believe they can get better returns with “other types of investments.” Only a quarter strongly agreed that guaranteed lifetime income products can help diversify a portfolio.  

“The data shows when it comes to their investment portfolios, consumers are focused on risk assets including equities, but at the same time want to ensure that in retirement they will have the income they need to meet their needs,” said Gary Baker, president of CANNEX USA. “The lack of familiarity about specific products underscores the importance of providing advisors and their clients options to meet both needs.”

The study did not appear to address two major reasons for persistent public confusion about annuities. First, the word “annuities” is routinely applied to five or six dissimilar products. Second, annuities are often presented as safe investment products instead of as insurance products.

The fact that annuities are insurance, not investments, determines who can sell them, what they cost, and why they involve complicated contracts—factors that will always make an annuity purchase fundamentally different from and more complicated than a mutual fund purchase. A majority of the public will continue to misunderstand annuities as long as ambiguous terms are used to describe them.

© 2016 RIJ Publishing LLC. All rights reserved.

 

Jefferson National strengthened by its new owner, Nationwide

A.M. Best has removed Jefferson National Life Insurance Company from “under review with positive implications” and upgraded its financial strength rating to A (Excellent) from B+ (Good) and its long-term issuer credit rating to “a” from “bbb-.”   

The outlook assigned to the insurer’s credit ratings is stable, A.M. Best said in release.

Nationwide Life Insurance Company’s (Nationwide) completed its acquisition of Jefferson National early this month. A.M. Best determined that Jefferson National “will benefit from Nationwide’s substantial financial resources and brand name to support growth within the registered investment advisor (RIA) and fee-based advisor marketplaces. Similarly, the transaction will provide Nationwide access to Jefferson National’s RIAs and fee-based advisors, as well as access to the clients they serve.”

In its release, A.M. Best said it expects Jefferson National’s management to remain in place, and the companies expect no changes in Jefferson National’s approach to sales and service. A.M. Best also notes that Jefferson National will be transitioning to the Nationwide brand.

“Jefferson National’s stand-alone credit profile currently benefits from improved profitability, a lower-risk business profile focusing on investment-only variable annuities, increasing assets under management and adequate risk-adjusted capitalization. Offsetting these positive factors are Jefferson National’s current mono-line product portfolio and an inconsistent earnings history,” A.M. Best said.

© 2017 RIJ Publishing LLC. All rights reserved.

Nobody knows you when you’re down and out (and single and old): AARP

Nearly half of U.S. adults age 62 and older experience loneliness, and lonely older adults are likelier to have lower income and fewer assets than non-lonely adults, according to research conducted by NORC at the University of Chicago and funded by the AARP Foundation.

“Income is a significant factor in social connectedness,” said Lisa Marsh Ryerson, president of AARP Foundation. The study is part of Connect2Affect, a collaborative effort by AARP Foundation to learn more about isolation and loneliness in older adults.

Nearly half (48%) of the respondents feel some degree of loneliness; 29% experience “occasional” loneliness while 19% are “frequently” lonely. Socioeconomic status stands out as a differentiator between non-lonely and lonely individuals.

Lonely older adults are much more likely to have an annual household income of less than $25,000 and assets under $10,000, and are more likely overall to be in the lowest income group.

The lonely group is also less likely to be married than the non-lonely group, and more likely to be divorced, separated or widowed. The data show that 14% of married older adults and 30% of unmarried older adults fall into the lonely group.

Married women are at a higher risk of loneliness than married men, but unmarried women are at a lower risk of loneliness than unmarried men. Those with more support and less strain in their marital relationship are at lower risk of loneliness.

Findings were based in part on data from the National Institute on Aging and the National Institutes of Health.

© 2016 RIJ Publishing LLC. All rights reserved.

ClearFit, a turnkey retirement plan from Morgan Stanley and Ascensus

Morgan Stanley Wealth Management and Ascensus have launched ClearFit, a retirement program for small plans in which Morgan Stanley will serve as investment provider and fiduciary and Ascensus will serve as administrator and recordkeeper, according to a news release issued today.

Morgan Stanley will serves as the ERISA Section 3(38) investment manager, assuming the responsibility for selecting the plan’s investments which includes oversight and monitoring of the retirement plan’s fund lineup.

The investment menu will use a multi-manager approach and non-proprietary funds. ClearFit’s target date models will use Morgan Stanley’s proprietary retirement glidepaths.

Ascensus’ administrative services will include:

  • Integrated payroll processing with streamlined data delivery options
  • Retirement account withdrawal, loan and distribution approvals managed by Ascensus
  • Delivery of certain required notices directly to participants’ homes
  • Digital and mobile solutions to help boost employee participation

Details regarding investment, administrative and recordkeeping fees were not available at deadline.

© 2017 RIJ Publishing LLC. All rights reserved.

The Best of Recent Economic Research

Will robots save the U.S. from dreaded “secular stagnation?” Is the loss of manufacturing jobs linked to the rate of single mothers in America? When corporations save more, do households save less?

These and other questions are the subjects of five working papers from the National Bureau of Economic Research (NBER)—and one research brief from the Center for Retirement Research at Boston College—all of which you’ll find summarized below in this installment of RIJ’s Research Roundup series. 

These papers cover very different topics—chatbots, disappearing manufacturing jobs, household savings rates, the dollar as reserve currency, job transitions for older workers, a book about financial regulation—but together the papers identify the points where, even when we don’t realize it, macroeconomics and personal finance intersect.      

“Secular Stagnation? The Effect of Aging on Economic Growth in the Age of Automation” by Daron Acemoglu, Pascual Restrepo (NBER Working Paper No. 23077, January 2017).  

With the new confidence on Wall Street, it’s easy to forget that not long ago economists were predicting the start of an era of “secular stagnation.” That term refers not to stagnation outside the religious community but to non-cyclical economic stagnation, especially in developed countries with aging populations.

In their new paper, economists Daron Acemoglu of MIT and Pascual Restrepo of Boston University predict that robots will forestall stagnation by raising productivity and compensating for the departure of the Boomers from the workplace. Chatbots, industrial droids, and artificially intelligent devices will compensate for the growing shortage of human labor and prevent the economy from sagging over the next few decades, they argue.

The two economists analyzed data from the International Federation of Robotics on industrial robots across a range of industries for 49 countries. The analysis “reveals a strong correlation between…the change in the ratio of the population above 50 to those between 20 and 49, and the change in the number of robots (per million of labor hours) between the early 1990s and 2015,” they wrote.

“If anything,” they wrote, “countries experiencing more rapid aging have grown more in recent decades. We suggest that this counterintuitive finding might reflect the more rapid adoption of automation technologies in countries undergoing more pronounced demographic changes.” 

“When Work Disappears: Manufacturing Decline and the Falling Marriage-Market Value of Men” by David Autor, David Dorn, Gordon Hanson (NBER Working Paper No. 23173, January 2017).

On his path to the White House, Donald Trump tapped into the frustration of Americans whose economic prospects have been hurt by the offshoring of manufacturing jobs to China and elsewhere. New economic research points to a precise source of at least part of that frustration.

In “When Work Disappears: Manufacturing Decline and the Falling Marriage-Market Value of Men,” Autor (MIT), Dorn (University of Zurich), and Hanson (University of California, San Diego) found the following:

• When manufacturers relocate production facilities outside of U.S., fewer male high-school graduates in the affected communities find high-paying work and fewer females marry the under-achievers (but do have children by them). The result is an increase in drug abuse and single parenthood in those communities.

• Though the paper doesn’t address? retirement security directly, it links offshoring to unemployment and single parenthood. Those factors can undermine the process of education, wealth-building and employer-sponsored savings that sets people up for a secure retirement later in life.

• Manufacturing employment is clearly shrinking in the U.S., the paper points out. In 1990, 21.8% of currently employed men and 12.9% of employed women ages 18-39 worked in manufacturing. By 2007, those numbers had shrunk to 14.1% and 6.8% respectively—declines of 35% among men and 45% among women.  

• Manufacturing jobs tend to pay men more than women, and the authors assert that, for those adhering to “gender identity norms,” marriages are more frequent where men earn more than women, and that women would rather be single parents than be married to men who earn less.

• “A decline in male earnings spurs some women to curtail both motherhood and marriage while spurring others to exercise the option of single-headedness,” the authors wrote. “Conversely…a decline in female earnings raises the relative attractiveness of male partners, which encourages fertility and marriage while single motherhood becomes a less attractive option.”

“The Global Rise of Corporate Saving” by Peter Chen, Loukas Karabarbounis Brent Neiman (NBER Working Paper No. 23133, February 2017).

These three economists found that, in an historical role reversal, corporations now save more than households do.

In the last three decades “the sectoral composition of global saving has shifted,” wrote Chen (University of Chicago), Karabarbounis (University of Minnesota) and Neiman (University of Chicago-Booth School of Business). “The corporate sector…transitioned from being a net borrower to being a net lender of funds to the rest of the global economy.

“Whereas in the early 1980s most of investment spending at the global level was funded by saving supplied by the household sector, by the 2010s nearly two-thirds of investment spending at the global level was funded by saving supplied by the corporate sector.

“Global corporate saving has risen from below 10% of global GDP around 1980 to nearly 15% in the 2010s,” they observed. “This increase took place in most industries and in the large majority of countries, including all of the 10 largest economies.”

Causes of this shift included global declines in the real interest rate, the price of investment goods, and corporate income taxes and the increase in markups,” the authors wrote. “Further, firms have tax incentives to buy back more shares as saving increases and this leads? to an improvement in the corporate net lending position.”

Multinational firms save the most. “Firms in the group with more than one percent of their income earned abroad display a saving rate that is roughly 4 to 6 percentage points higher than firms with less than one percent of their income earned abroad. Surprisingly, this difference mainly reflects a higher share of gross operating surplus in value added—likely reflecting lower labor shares— rather than differences in taxes or dividends,” according to the paper.

Households have less to save—and presumably less to save for retirement. “The improvement in the corporate net lending position has direct implications about household saving behavior,” the authors wrote. According to their model, the change in the corporate net lending position relative to GDP [implied] a decline in household saving relative to GDP of about 6 percentage points,” which they said is similar in value to the actual decline.  

“Exchange Arrangements Entering the 21st Century: Which Anchor Will Hold?” by Ethan Ilzetzki, Carmen M. Reinhart, Kenneth S. Rogoff (NBER Working Paper No. 23134, February 2017). 

On the 2016 campaign trail, there was apocalyptic talk about a U.S. debt crisis, about the chance that the Chinese would stop buying our bonds, and about the possibility that the U.S. might default on its bonds or negotiate to repurchase them at less than par value.

A very different, and less alarming, macroeconomic view of the dollar and the U.S. debt emerges from a recent paper from the well-known Harvard writing team of Rogoff and Reinhart, assisted here by Ethan Ilzetzki of The London School of Economics and Political Science.

In “Exchange Arrangements Entering the 21st Century: Which Anchor Will Hold?” they argue the dollar is, if anything, more important today than when it succeeded the British pound as the world’s reserve currency at the end of World War II.

“The dollar’s dominance as an anchor/reference currency appears to be at least as great as it was under Bretton Woods [1945-1971],” the authors wrote. “Indeed, by other metrics, its global role has expanded even further following the collapse of the ruble zone. The euro is a distant second.”

Rogoff and Reinhart co-wrote 2009’s controversial bestseller, “This Time Is Different,” which argued that a large national debt impedes future growth. In this book, they explain that our large trade deficits and our large national debt largely reflect the burden (and privilege) that the U.S. bears (and enjoys) in providing the world’s reserve currency. The dollar has only become more central, they add, since the collapse of the Soviet Union in 1989 – 1991 and the Asian debt crisis of the late 1990s. 

The dollar supplied much-needed liquidity to the world during the fast-growing ’50s and ’60s. “Given that the world’s gold supplies were not increasing as fast as the demand for reserves [at that time], an expanding share of the world’s reserve assets came to be paper denominated in U.S. dollars,” the authors wrote.

“The rest of the world’s appetite for dollars could be met by the U.S. issuing more dollar debt and selling it to the rest of the world. In the balance of payments, this would require the U.S. to run sustained current account deficits, but more importantly, a fiscal deficit.” 

Conversely, “to maintain the official dollar/gold parity, the U.S. would have had to restrict its supply of dollars and cease to borrow from the rest of the world, that is run a current account surplus, which in the context of the time meant running a fiscal surplus.”

In short, the benefit of having the world’s reserve currency came with the burden of satisfying the world’s growing demand for liquidity and at the cost of domestic deficits and inflation.  

“How Job Changes Affect Retirement Timing by Socioeconomic Status” by Geoffrey T. Sanzenbacher, Steven A. Sass and Christopher M. Gillis (Center for Retirement Research at Boston College, February 2017).

Late-career job changes have become more common in recent years, but does job-hopping at age 53 or 55 (as opposed to staying put) increase or decrease a person’s chances of still being in the workplace at age 65?

At a time when more people need to work longer (perhaps because they under-saved), this question has become more significant. So researchers at the Center for Retirement Research looked into it.

“Since workers presumably change employers to improve their well-being, moving to a job that they consider better could extend their careers,” the CRR’s authors wrote. “On the other hand, job-changing could reduce job security because tenure protects older workers against involuntary job loss, and workers who change jobs risk a bad match. Changing jobs thus could increase the risk of a layoff and an early labor force exit.”

Using data from the Health and Retirement Study(HRS), a biennial survey that follows respondents who are ages 51-61 when they enter the study, the researchers found that, indeed, people who switch jobs voluntarily in their 50s are more likely to be in the workforce at age 65 than people who don’t change jobs. 

“Workers with at least some college who voluntarily changed jobs were 10.9 percentage points more likely to be in the labor force until age 65. For less-educated workers, the effect was 7.5 percentage points,” the analysis showed. The authors conceded that some of the people who left their jobs “voluntarily” might have been “nudged” into quitting. But if that were the case, they said, it would only strengthen the findings.     

“Changing employers involves risks and not all older workers can move to a better job,” they concluded. “But for those who can, a voluntary job-change is associated with a large and statistically significant increase in the likelihood of remaining in the labor force to age 65, regardless of the worker’s educational attainment.”

The End of Alchemy: A Review Essay by Roger E.A. Farmer” (NBER Working Paper No. 23156, February 2017).

If you don’t have time to read “The End of Alchemy,” Mervyn King’s book (W.W. Norton, 2016) about the Great Financial Crisis (and how to prevent the next financial crisis), you might instead read a recent review of the book, by UCLA economist Roger E.A. Farmer.

In “The End of Alchemy,” King, who was Governor of the Bank of England from 2003 to 2013, argues that a central bank, in the future, should maintain the stability of the banking system by serving as the “Pawnbroker For All Seasons” instead of the Lender of Last Resort. Farmer summarizes King’s proposal as follows:

Under the PFAS, the central bank would require banks and other private financial intermediaries that might need liquidity from the central bank in times of crisis to:

  • Deposit adequate collateral with the central bank in advance. All deposits would be backed either by cash or by guaranteed contingent claims on reserves held at the central bank.
  • Second, the cost of liquidity provision would be mandatory and paid up front.
  • And third, the financial institutions that benefit from emergency liquidity provision would be required to bear the cost in advance.
  • The solution should be implemented gradually, over 20 years, to allow banks to gradually increase their ratios of equity to assets.

Farmer, the author of books on the financial crisis as well as economics textbooks, believes that “The End of Alchemy” overlooks a big problem: The fact that “most of the people we are trading with through the purchase and sale of financial assets have not yet been born.”

That is, transactions that fit today’s circumstances might be disastrous for people in 10 years. Central banks, representing perpetual governments, are the only institutions that can protect them from that risk.

 “The fact that stock market booms and crashes are rational from the perspective of the individual does not mean that they are rational from the perspective of society. The market can remain irrational for longer than you and I can remain irrational. The market can remain irrational for longer than George Soros or Bill Gates can remain solvent,” Farmer wrote.

“But the market cannot remain irrational for longer than the U.S. Treasury can remain solvent. A national central bank, backed by the ability of the treasury to levy taxes on future generations, could make the trades that our children and our grandchildren would make if they were able.”

© 2017 RIJ Publishing LLC. All rights reserved.

Fee-Based FIAs Are Customer-Friendly. But Will They Sell?

Let’s consider the relatively new phenomenon of no-commission fixed indexed annuities (FIAs). These products potentially create significantly more value for investors than traditional FIAs. But it’s not clear if they will prove popular with the people who sell them.

How much more customer value can they deliver? Joe Maringer (below right), national sales vice president at Great American Life, told RIJ, “A good rule of thumb is that there’s approximately a 40% to 50% higher cap [on the no-commission product]. “So if the cap were 4% on our commission product, it would be 6% on our advisory product. Today we have caps on the S&P 500 Index of 7.25% and on REIT Index, 8.25%” on the firm’s no-commission Index Protector 7.Joe Maringer

If investment advisor representatives (IARs) affiliated with registered investment advisor firms (RIAs) charge less than their usual one percent fee on money placed in an FIA, then fee-based FIAs should become a relative bargain for investors who are looking for both safety and upside potential at a time when stocks and bonds are precariously priced at historic highs.

“Since we’re not paying the advisor compensation, we have a larger budget to buy equity options,” Maringer said. “The advisors have the flexibility to charge whatever they believe is appropriate to charge on the contract. If you’re adding an income rider [and the contract will be held for life], one-time commission might be less expensive.”

But if commissions are eliminated, will distributors still want to sell FIAs, which have traditionally offered bigger sales incentives than almost any other widely sold retirement product?

One broker-dealer executive, Scott Stolz of Raymond James, told RIJ this week, “DOL or no DOL, this whole process is pushing more and more advisors to a fee-based-only model.  We have told our insurance companies that they will need a fee-based alternative for those advisors. Even firms that are planning to use the BICE [Best Interest Contract Exemption] and continue to offer commission-based products will find that the advisors will make their own choices.”

Aside from deciding how much to charge on money in an FIA, there are other issues to be resolved before fee-based advisors can start selling no-commission FIAs. If clients buy FIAs with tax-deferred money, RIAs can arrange to take their ongoing fees out of the account without a taxable event for the client. This may require systems changes.

“Our independent RIA customers want the flexibility to take the fee directly out of the contract. With qualified contracts, there’s no taxable distribution because the client isn’t receiving the benefit,” Maringer told RIJ. “With non-qualified contracts, a Form 1099 will be issued on that distribution. You’ll need to use other assets to pay the fees. There’s more to this than people think. We think it’s comical when some [other FIA issuers] say they can just remove the commission from their product, raise the cap and put it out on the market.”

The topic of no-commission FIAs came up this week when Great American Life announced that Commonwealth Financial Network has approved the sale of Index Protector 7 by its advisors. The product, which offers an optional lifetime income benefit rider, was launched in August 2016. Lincoln Financial and Allianz Life have also introduced no-commission versions of their FIAs.

Commonwealth is the nation’s largest privately held independent broker-dealer/Registered Investment Advisor, with about 1,700 producing advisors managing a collective $114 billion or so. Last October, Commonwealth announced that its advisors would no longer accept third-party commissions on the sale of annuities to their clients.

That announcement was a response to the passage of the Department of Labor’s fiduciary rule in June 2016. The rule, now under review (for possible repeal) by the Trump administration, stopped intermediaries from selling commission-paying variable annuities or FIAs to retirement savers—such as rollover IRA owners—without signing a Best Interest Contract and incurring new legal liabilities.

Going forward, any VA or FIA on Commonwealth’s shelf would have to be no-commission. While commissioned Commonwealth advisors sold a large volume of FIAs in the past, it remains to be seen whether they will sell as much in the future if they do not have the incentive of a commission, or if fee-based advisors who have never sold FIAs will choose to sell them.

“Sales have been slower because it’s a whole new educational environment,” Maringer told RIJ. “We’re back to ‘Annuities 101.’ But some firms have sold hundreds of millions of dollars worth of commissioned FIAs. As they move to a fee-based model, that money has to go somewhere. So, while the education process is taking longer than we’d like, the bucket of money is so large that it’s worthwhile.”

© 2017 RIJ Publishing LLC. All rights reserved.

Instead of retirement savings, farmers bank on their land

Farmers tend to work longer than most Americans, and recent statistics show they are farming even later in life, driven by work that is their identity, aided by technology that lightens its physical toll, and spurred by solid profits off record yields, according to a report this week in the New York Times.

According to the Department of Agriculture’s latest census, conducted in 2012, the average age of principal farm operators in the United States is 58 years, up from 50.5 years in 1982. One third are at least 65 years old, and 12% are 75 or older.

Ask baby boomer farmers in Iowa how they are planning for retirement and the likely answer is: They are not. Fifteen percent of Iowa farmers never intend to retire, according to a 2014 farm poll by Iowa State University Extension and Outreach and the state agriculture department.

Another 20% said they plan to eventually semi-retire, continuing to provide some managerial control or labor to their farms. Many do not have a formal retirement fund. The land, they say, is their 401(k). The same independence that drew them to farming characterizes their retirement approach: free of pensions, unions and so-called experts.

“We’re on our own,” one farmer told the Times. “All you have to do is ask for advice, but we don’t.”

Only 49% of Iowa farmers have identified a successor to eventually run their farms, according to the 2014 farm poll. Even those who have selected a successor are loath to pick a retirement date and actively prepare for it.

Many avoid the topic because they equate retirement with mortality. They are quick to relay stories of farmers who died shortly after retiring—presumably, they imply, because of a loss of purpose.

© 2017 The New York Times.

Two long-term care issuers in PA to be liquidated

Petitions to liquidate two long-term care insurance issuers, Penn Treaty Network America Insurance Company and American Network Insurance Company, were approved this week by Pennsylvania’s Insurance Commissioner.

Policyholder claims will be paid through the state guaranty association system, subject to statutory limits and conditions, said Commissioner Teresa Miller in a release.

More than 98% of Penn Treaty and American Network’s policies are long-term care insurance. The two companies have approximately 76,000 policyholders nationwide, with 9,000 residing in Pennsylvania. 

Long-term care insurance issuers ran into trouble in the past few years. According to the release:

“The pricing of these policies for many insurance companies has proved to be insufficient as a result of claims greatly exceeding expectations and low investment returns.  Claims have exceeded expectations due to incorrect assumptions concerning the number of policyholders who would drop their coverage and the number of policyholders who would utilize their policy benefits, as well as the cost of providing those benefits. The pricing deficiencies and resulting financial losses have resulted in many long-term care insurers seeking large premium rate increases and some leaving the market.”

State regulators say they would not have approved a request by the companies to raise premium rates (by over 300% on average), so the state put them into liquidation as the only remaining alternative.

“Policyholders should continue to file claims… and pay their premiums in order to be eligible for guaranty association coverage,” Commissioner Miller said.  In each state, insurance companies licensed in that state pay into a guaranty fund. The fund is used to cover claims when a company becomes insolvent and is liquidated.

Actuarial models predict that about 50% of policyholders of the two companies will have claims in excess of what the guaranty association will pay. Policyholders in Pennsylvania are paid up to the maximum amount provided for by the policy, subject to a cap of $300,000. 

The liquidator and the court will determine whether any payments for claims above the cap can be made from the companies’ remaining assets to any policyholders who may have claims in excess of the cap. 

Guaranty associations may seek to increase premiums, but any rate increase would be subject to approvals required by law which, depending on the state, may include a review process similar to rate requests filed by long term care insurers with state insurance regulators, the release said.

© 2017 RIJ Publishing LLC. All rights reserved.

Consumer coalition rallies against Wells Fargo Bank

A coalition of consumer advocacy groups has launched a national campaign targeting Wells Fargo Bank over its illegal account-opening practices and its forced arbitration policy.

The campaign, based at wedocount.org, also released a letter addressed to Wells Fargo CEO Timothy Sloan calling on the bank to cease imposing forced arbitration on its customers and workers.

The letter said in part:

“We call on Wells Fargo to do the right thing, and to immediately cease using forced arbitration clauses in its consumer and employment contracts. A number of competing banks and credit unions already have decided to respect their customers and workers, and not to deny them their constitutional rights.

“Until Wells Fargo ends its practice of depriving its customers and workers of their constitutional rights as a condition of obtaining products, services, or employment, we will continue to call upon all Americans who value those rights to close their accounts with the bank, and all institutions to divest from Wells Fargo.”

One of the sponsoring consumer organizations, the National Consumers League, said it is withdrawing its working capital, about $1.8 million, from Wells Fargo, closing its account with Wells Fargo in Washington, D.C., and “switching to a bank that does not impose forced arbitration on its customers or employees.”

In April 2016, Wells Fargo admitted to deceiving the U.S. government into insuring thousands of risky mortgages, and paid $1.2 billion to settle a U.S. Department of Justice lawsuit.

In September 2016, the bank apologized to customers, announced steps to change its sales practices, and agreed to pay $100 million to the Consumer Financial Protection Bureau as well as $50 million to the city and county of Los Angeles and $35 million to the Office of the Comptroller of the Currency, according to press reports at the time.

At a teleconference last Monday, two former Wells Fargo customers described personal experiences with the bank’s practices. The groups provided tip on how consumers can switch from Wells Fargo to banks and credit unions that do not impose forced arbitration.

The following groups are members of the coalition:

Alliance of Californians for Community Empowerment
Consumer Action
Consumer Federation of California
Consumers for Auto Reliability and Safety (CARS) Foundation
Courage Campaign
ForgoWells
Homeowners Against Deficient Dwellings
Housing and Economic Rights Advocates

 

Make the Road New York
Montana Organizing Project
National Association of Consumer Advocates

National Consumer Law Center (on behalf of its low-income clients)
Public Citizen
Public Good
Public Justice
Progressive Congress Action Fund
Tennessee Citizen Action
TURN – The Utility Reform Network
Workplace Fairness

© 2017 RIJ Publishing LLC. All rights reserved.

No Quick End to Fiduciary Rule Story

The Department of Labor has proposed an extension of the applicability date of the fiduciary (or “conflict of interest”) rule and its controversial Best Interest Contract Exemption by 60 days, to June 9, 2017 from April 10, 2017. The proposal is announced in the Federal Register today, March 2, 2017.

The proposal specifies two new public comment periods: a 15-day period, during which the public can comment on the proposal to delay the applicability period for 60 days, and a 45-day period for comments on whether the Trump administration should keep or scrap the fiduciary rule—a signature project of the Obama administration—partially or entirely.

If, after these two comment periods, the Trump DOL (under acting secretary Ed Hugler; Trump’s nominee, Andrew Puzder, withdrew his candidacy for the cabinet position) decides that the rule flunks a cost-benefit analysis, then it may introduce a new proposal to repeal (and perhaps replace) the rule, which will in turn a new comment and review period.

“Upon completion of its examination, the Department may decide to allow the final rule and PTEs to become applicable, issue a further extension of the applicability date, propose to withdraw the rule, or propose amendments to the rule and/or the PTEs,” said the announcement in the Federal Register.

Last year, the DOL collected thousands of comments from the public about the merits of the fiduciary rule. Many of the same comments will presumably be resubmitted. The difference this year is that financial firms have already invested vast amounts of time and money adapting to the rule, on the assumption that it would be applicable on April 10.

Another difference between then and now is that, in the intervening months, several court decisions have upheld the validity of the Obama DOL’s rule. Those decisions would presumably be invoked if consumer groups file lawsuits contesting a DOL decision to rescind the rule. 

“The court rulings upholding the DOL rule will make it harder to ultimately overturn the rule,” said Micah Hauptman, an attorney at the Consumer Federation of America. “When one takes an unbiased view of the rule, the conclusion is always that the DOL was on firm ground in promulgating the rule, that the DOL engaged in a proper process, that the rule is workable, and that it will benefit retirement savers in real ways.”   

Rescinding the rule, which requires brokers and insurance agents to agree to act solely in their clients’ best interests (as registered investment advisors must do) could also create negative publicity for the Trump administration and financial firms that oppose the rule. And those firms’ competitors are likely to seize the opportunity to emphasize their differences. This week, for instance, Rebalance IRA, a robo-advisor advised by investment gurus Burton Malkiel and Charles D. Ellis, published a downloadable pre-written letter on its website and urged investors to send it to their advisors under their own names. 

The letter says in part:

  • Are you, and your firm, operating under a fiduciary standard, and have a legal obligation to put my financial well-being first?
  • Please provide a detailed accounting of all expenses applied to our retirement accounts during the past 12 months.
  • Please present these costs as a total dollar figure, and as an annualized percentage of my retirement investments that your firm manages.
  • Please provide a detailed accounting of all one-time expenses, such as fund-level front-end loads. In addition, please provide a detailed schedule of any potential “exit or surrender” financial penalties that might be imposed if I choose to have my retirement investments managed elsewhere. 
  • Please detail all conflicts of interest, current or potential, that you face as my financial advisor.

Lest anyone have forgotten what all the fuss is about: Billions of dollars in fees, as well as long-practiced brokerage business models and annuity distribution channels, are at stake.

The expressed purpose of the rule was to reduce the costs of financial services to retirement savers—particularly those with a collective $7 trillion in IRA savings. Those reductions, if they occur, will symmetrically reduce revenue and profits for the financial services industry by billions of dollars.

But it gets worse. Beyond the possibility of lower fee revenue, the financial industry faces the possibility of multi-million class action lawsuits over potential violations of the Best Interest Contract. Lacking its own ability to enforce the rule, the fiduciary rule empowered investors to sue service providers rather than confine their complaints to a closed-door arbitration process. 

These events were triggered by a February 3 presidential memorandum in which President Trump directed the DOL “to conduct an examination of the final rule to determine whether the rule may adversely affect the ability of Americans to gain access to retirement information and financial advice. As part of this examination, the Department was directed to prepare an updated economic and legal analysis concerning the likely impact of the final rule.”

The DOL subsequently asked the Office of Management and Budget to review the matter. The OMB reclassified the proposal for a delay as “economically significant” rather than insignificant—a change that raised the gravity of the situation and demanded a longer and closer examination of the matter.    

Some history is in order. The original rule was motivated in part by the fact that savers have moved (“rolled over”) trillions of dollars has moved in recent years from closely-regulated, low-cost defined contribution plans, such as 401(k) plans, to less-regulated retail IRAs, where the fees tend to be higher—high enough to reduce the value of tax deferral, which is the rationale for investing on a tax-deferred basis in the first place. Significantly, the rule extends the regulatory norms of the 401(k) world into the world of IRAs for the first time.

This was tantamount to a loss of turf for retail financial service providers. Groups representing brokers and insurance agents have argued against the rule in part because it makes it harder to earn commissions on the sale of mutual funds and annuities. The securities industry has also argued that the rule will reduce the availability of financial services to middle- or low-income retirement savers, claiming that the commissions paid by mutual fund and insurance companies (re-paid by investors in the form of annual fees) helped finance those services.

The DOL rule could also create new compliance duties for some advisors who already adhere to a fiduciary standard, potentially raising their cost of doing business. Hence the financial industry’s opposition. “While a proposed 60-day delay is a good first step, we will continue to work with the administration, and through the legal process, to repeal and replace this rule,” said the Financial Services Institute in a press release yesterday.

In a press release yesterday, the Financial Services Roundtable, an industry group, reiterated its position that the Securities and Exchange Commission, not the DOL should write a best-interest conduct standard “for all brokers accounts (including IRAs) held by retail customers, and the DOL should fully rescind its rule on this matter.”

© 2017 RIJ Publishing LLC. All rights reserved.

Anecdotal Evidence: A.I. Is Coming

Although conventional wisdom can turn to foolishness overnight, a fairly solid consensus has formed that the future of customer service for organizations of many types will involve a combination of robots and humans—with both of them continuously getting smarter, thanks to a magical cocktail of big data and predictive analytics.

The financial services industry, though saturated with technology, is sometimes a step slower to adopt new tools than other industries—perhaps because it can’t move faster than its regulators, and regulators are slow. (Government IT is often way out of date.) But new reports suggest that banks, brokerage and asset managers will soon employ more chatbots and fewer advisors or phone reps.

A new white paper from DST kasina, for instance, addresses the technology needs of asset management firms. The paper shows that most asset managers lack the technology needed to reach and engage advisors efficiently. “Capitalizing on Disruption: Transforming Asset Managers for 2020,” looks at the opportunities for asset managers to capture data about advisors, freshen their digital interfaces and automate repetitive tasks.

PriceWaterhouseCooper looks at the banking industry in its recent report, “Retail Banking 2020: Evolution or Revolution?” It notes that since 2004 banks have reduced their per branch headcount from 13 to six, and that banks will close 20% of their branches by 2020 as they move to new processes and technologies like biometrics, coupled with smartphones, for information security.  

What firms provide this technology? Deloitte, the global consulting firm, recently added four robotics-related firms to its Deloitte Catalyst “innovation ecosystem,” which maintains a “cognitive platform and suite of services that help companies navigate the shift to the cognitive era” called Cognitive Advantage.

The four firms, Automation Anywhere, Blue Prism, UiPath and WorkFusion all specialize in Robotic Process Automation, or RPA. If you want a dose of future shock, check out their websites:

Automation Anywhere. This San Jose, CA, firm created BotFarm, an “environment that provides unparalleled control over the way thousands of digital workers (or “bots”) are created, deployed and controlled, allowing companies to immediately scale up or scale down the use of bots to meet variable business process demand.”

Blue Prism. According to its website, this firm’s software robots “can run 24 hours, seven days a week… Activities such as data validation, reconciliation or retrieval of specific information from a large data sample will typically be executed with far greater speed and granularity than a human could possibly achieve. The result is a rate of productivity that is a minimum of double, and up to ten times, that of a human equivalent.”

UiPath. Its Call Center Automation system enables phone reps to “update information in different systems simultaneously, without having to jump between screens and compromise accuracy. Dynamic search options will save time within the conversation, as well as lower call abandonment rates. The system will provide the agent with up-sell and cross-sell suggestions in real time, thus generating the opportunity to maximize revenues… This frees up time for the agent to take more calls.”

WorkFusion. This firm’s technologies reduce “manual service effort 50% by offloading repetitive inquiries to AI-powered chat bots… After training on historical conversations, the Chatbot performs just like a human agent, conversing with customers to achieve context and intent, and executing processes within the back office to fulfill requests. More complex conversations are seamlessly escalated to your people, ​and the Chatbot learns from each new outcome.”

The DST kasina white paper points out that the hybrid solution doesn’t always mean a combination of digital and human. Sometimes it means allowing certain humans to spend all their time on the top-tier advisor customers—segmented and identified by analytics—while other customers receive services mainly from the robotic workforce. 

“More expensive salespeople are deployed selectively to land the biggest opportunities and service the most pro table relationships from the field, while other sales resources are building relationships and driving sales from the office,” the report said. The mantra, as always, is that robots will only take over the boring, repetitive tasks and that the remaining humans—presumably less numerous—will be able to focus on the consultative, person-to-person stuff. 

© 2017 RIJ Publishing LLC. All rights reserved.

Insured Retirement Institute announces its lobbying goals for 2017

The Insured Retirement Institute (IRI) released its 2017 Retirement Security Blueprint this week, offering policy proposals that “expand access to workplace retirement plans, increase lifetime income options, protect access to professional financial advice, improve access to financial education and preserve the current tax treatment for savings.”

The IRI, which became a lobbying organization in 2008 instead of a variable annuity industry group, took a position against proposed state- or municipally-sponsored auto-IRA savings plans for workers at businesses without retirement plans, such as New York City’s Nest Egg plan or California’s Secure Choice option.

House Republicans recently voted to kill a 2016 Obama Department of Labor rule exempting such plans and their plan sponsors from compliance with federal pension law (ERISA). Such plans, which provide a public retirement savings option, are seen by some as a threat to crowd out private market solutions, such as advisor-sold 401(k) plans.

Specifically, the IRI blueprint included these four goals and recommendations to policymakers:

“Do no harm” to current retirement policy for America’s retirement savers: Congress should enact legislation to:

  • Establish a consistent best interest standard of care that protects affordable access to professional financial guidance, preserves access to retirement advice, and offers a wide array of lifetime income products.
  • Maintain tax-deferred treatment for retirement savings to help workers prepare for a secure retirement.
  • Protect the current structure and diversity of workplace retirement plans by maintaining the different types and structures of retirement plans that were created for the needs of different types of workers.

Increase workers’ access to lifetime income in retirement plans: Congress or the Department of Labor should:

  • Clarify employer fiduciary responsibility in the annuity selection regulations to allow employers to select lifetime income products provided by insurers that meet certain existing regulatory requirements. 
  • Congress should enact legislation to enable annuity portability to ensure workers are not harmed if their employer decides to make a recordkeeping change.
  • Remove regulatory and legal barriers to facilitate small businesses use of multiple employer plans.

Help Americans prepare for a secure retirement: Congress should enact legislation to:

  • Require lifetime income estimates on workers’ benefit statements.
  • Encourage employers to offer retirement plans for workers if workers do not have access to other retirement plans.
  • Increase auto-enrollment and auto-escalation default rates.
  • Enable financial advisors to protect their clients from financial abuse and exploitation.
  • Permit electronic disclosure for required disclosures to retirement plan participants.
  • Update required minimum distribution (RMD) rules to reflect longer life-spans.
  • Amend the IRS Code to reduce the age requirement for in-service rollovers to purchase lifetime income products.

Regulatory initiatives to promote consumer choice, education and reduce regulatory burdens for lifetime income options:

  • Congress or the Department of Labor should preserve employer choice, competition and protections on retirement plan coverage options by revoking the state and local savings arrangements rules, and instead authorize states and local governments to rely on existing requirements for private sector plans.
  • The Securities Exchange Commission should adopt a variable annuity summary prospectus and annual update to improve consumers’ understanding of their investment choices and reduce regulatory burdens to facilitate better decision-making regarding lifetime income options.
  • The president should implement the national insurance licensing clearinghouse by appointing National Association of Registered Agents and Brokers board and establish a one-stop federal licensing clearinghouse for financial professionals holding state insurance licenses in multiple states.

© 2017 RIJ Publishing LLC. All rights reserved.

‘Money isn’t everything’

Earth to retirement advisors: A survey of consumers worldwide shows that money offers a floor-level of satisfaction but that people have higher emotional or spiritual needs that money alone can’t fulfill.

Just 40% of people worldwide say that money gives meaning to their lives, while about half say they’d be happier if they consumed less, according to a new study by Havas Worldwide, a network of 11,000 consultants in 75 countries who provide “integrated solutions to leading brands.”

The study, “Money, Money, Money: Attitudes Toward Credit, Consumption, and Cryptocurrency,” suggests that “capitalism is quickly becoming bankrupt” thanks to “a stalling global economy, shrinking personal wealth, and changing attitudes about money, consumption and debt.”   

Major findings of the study include:

Respondents believe that money is important, but not everything: While 71% of respondents say that life would in fact be better with more money, 81% say that people obsessed with money miss the true meaning of life; 73% admire rich people but still live simply.

People are cautious about debt: Nearly 70% of respondents say their lives would be better with less debt. People will incur debt to buy a home (50%), pay for children’s education (40%), invest in one’s own business (31%), or buying a car (27%).

Questions persist about the rewards of capitalism: Just 40% of mainstream respondents agree that hard work is always rewarded with higher earnings. Half say “it frustrates them to have to work so many hours just to support themselves.”

Banks need to change: Consumers worldwide expect banks to adapt to new technologies and “take on a more personal role in customers’ lives.” Forty-nine percent of respondents want their financial life bundled within a single organization, and of the early adopters (‘Prosumers’) in the sample set, 55% want to pay for everything with smartphones and just as many would like to use biometric technologies for payments. Fifty-nine percent say they wish they were “smarter about saving money.”

“Consumers are caught in a perfect storm of financial uncertainty: their hard work isn’t paying off, their hard-earned money is at the mercy of a stalling global economy, their desire for better money management tools remains unfulfilled and the financial future of their children looks bleak,” said Dan Goldstein, chief strategy officer, Havas New York. “There is no doubt that globalization and rapid advances in technology have contributed to the unfair distribution of wealth, which is at the heart of many of these issues. [Companies] must rewrite the contract between themselves and society, shifting their focus from creating value for shareholders, to creating value for the world at large.”

The findings are based on a survey of 11,976 people aged 18+ in 37 markets. The survey was created by Havas Worldwide and fielded by Market Probe International.  

@ 2017 RIJ Publishing LLC. All rights reserved.