Archives: Articles

IssueM Articles

Obama Calls for ‘Office of National Insurance’

The blueprint for tighter oversight of the U.S. financial sector that the Obama administration released last week provided for the establishment of an unprecedented Office of National Insurance (ONI) within the Treasury Department.

And while the report did not offer the “optional federal charter” that large insurance companies support as an alternative to state-by-state regulation, it did not rule one out.

The ONI would “gather information, develop expertise, negotiate international agreements, and coordinate policy in the insurance sector,” said the blueprint, officially called “Financial Regulatory Reform, A New Foundation: Rebuilding Financial Supervision and Regulation.”

The recommendation was based on the assumption that the insurance industry is too large and too inter-connected with the rest of the financial system-and too global-for the federal government to leave its regulation up to the individual states.

The 100-page report also for the ONI to “recommend to the Federal Reserve any insurance companies that the [ONI] believes should be supervised as “Tier 1 FHCs.” That is, financial holding companies whose failure could threaten the entire system.

“The current crisis highlighted the lack of expertise within the federal government regarding the insurance industry,” the report said. “While AIG’s main problems were created outside of its traditional insurance business, significant losses arose inside its state-regulated insurance companies as well. 

“Insurance is a major component of the financial system,” the text continued. “In 2008, the insurance industry had $5.7 trillion in assets, compared with $15.8 trillion in the banking sector. There are 2.3 million jobs in the insurance industry, making up almost a third of all financial sector jobs.

“For over 135 years, insurance has primarily been regulated by the states, which has led to a lack of uniformity and reduced competition across state and international boundaries, resulting in inefficiency, reduced product innovation, and higher costs to consumers,” the report said.

Six principles for oversight
Treasury supports the following six principles for insurance regulation, according to the report:

1. Effective systemic risk regulation with respect to insurance. The steps proposed in this report, if enacted, will address systemic risks posed to the financial system by the insurance industry. However, if additional insurance regulation would help to further reduce systemic risk or would increase integration into the new regulatory regime, we will consider those changes.

2. Strong capital standards and an appropriate match between capital allocation and liabilities for all insurance companies. Although the current crisis did not stem from widespread problems in the insurance industry, the crisis did make clear the importance of adequate capital standards and a strong capital position for all financial firms. Any insurance regulatory regime should include strong capital standards and appropriate risk management, including the management of liquidity and duration risk.

3. Meaningful and consistent consumer protection for insurance products and practices. While many states have enacted strong consumer protections in the insurance marketplace, protections vary widely among states. Any new insurance regulatory regime should enhance consumer protections and address any gaps and problems that exist under the current system, including the regulation of producers of insurance. 

4. Increased national uniformity through either a federal charter or effective action by the states. Our current insurance regulatory system is highly fragmented, inconsistent, and inefficient. While some steps have been taken to increase uniformity, they have been insufficient. As a result there remain tremendous differences in regulatory adequacy and consumer protection among the states. Increased consistency in the regulatory treatment of insurance – including strong capital standards and consumer protections – should enhance financial stability, increase economic efficiency and result in real improvements for consumers.

5. Improve and broaden the regulation of insurance companies and affiliates on a consolidated basis, including those affiliates outside of the traditional insurance business. As we saw with respect to AIG, the problems of associated affiliates outside of a consolidated insurance company’s traditional insurance business can grow to threaten the solvency of the underlying insurance company and the economy. Any new regulatory regime must address the current gaps in insurance holding company regulation.

6. International coordination. Improvements to our system of insurance regulation should satisfy existing international frameworks, enhance the international competitiveness of the American insurance industry, and expand opportunities for the insurance industry to export its services.

Comments from interested parties
The National Association of Insurance Commissioners, in a statement from president CEO Theresa (Terri) M. Vaughn, Ph.D., said, “While no one proposal is completely perfect, our initial read of the Administration’s financial overhaul plan seems to reflect what is most important to us: preserving the consumer protections and financial solvency oversight of the historically strong and solid system of state-based insurance regulation.”

American Council of Life Insurers president and CEO Frank Keating said “ACLI therefore appreciates Treasury’s commitment to work towards modernization of insurance regulation based on the principles of national uniformity, efficiency, effective oversight of systemic risk and better international cooperation. The White Paper identifies a federal charter as one possible way to achieve those objectives. ACLI strongly supports an optional federal charter as the only way to achieve them.

In commenting on the report, James Hamilton, a CCH analyst at Wolters Kluwer Law & Business, noted that the recommended Financial Stability Council “would also be able to propose regulations of financial instruments that are designed to look like insurance products, but that in reality are financial products that could present a systemic risk. But the legislation does not preempt state law governing traditional insurance products.”

Fred Joseph, president of the North American Securities Administrators Association, in a statement, praised the fact that the administration was “calling for a council of regulators to assist the Federal Reserve in monitoring risk throughout our financial system; addressing the pressing need for a fiduciary standard of care for broker-dealers providing investment advice and calling for legislation empowering the SEC to prohibit mandatory arbitration clauses in broker-dealer and investment adviser contracts with retail investors.”

© 2009 RIJ Publishing. All rights reserved.

Roger W. Crandall to Succeed Stuart H. Reese as MassMutual CEO

Roger W. Crandall, a 22-year veteran at MassMutual and its president and chief operating officer since December 2008, will become the Springfield, Mass. Company’s CEO and remain its president, effective Jan. 1, 2010. Current CEO Stuart H. Reese will be the non-executive chairman of the board. 

As president of MassMutual, Crandall, who is 44, has overseen the company’s U.S. Insurance Group, Enterprise Technology Organization, MassMutual’s Retirement businesses, and MassMutual subsidiaries MassMutual International LLC, Babson Capital Management LLC and Baring Asset Management Limited.

Since joining MassMutual in 1988, he has been head of Corporate Bond Management, Public Bond Trading and Institutional Fixed Income. He served as MassMutual’s chief investment officer and Babson Capital’s Chairman from June 2005 to November 2008. He was named president and chief executive officer of Babson Capital Management LLC in March 2006.

Crandall holds a B.A. in economics from the University of Vermont, an M.B.A. from the University of Pennsylvania’s Wharton School of Business, and is a member of the CFA Institute.

© 2009 RIJ Publishing. All rights reserved.

CPAs Tell All About Their HNW Clients

In U.S. suburbs like Greenwich, Bryn Mawr, Bloomfield Hills, Bethesda, Newton, Aspen and Marin County, the recession is apparently dulling the gleam of the silver service.  Or so say the usually taciturn accountants who keep the wealthy’s books.

High net worth folks, mainly those between ages 56 and 64 with $1 million to $5 million in assets, are apparently dining at the humble kitchen table more often, swirling Two-Buck Chuck instead of Stag’s Leap,  and resoling their Allen Edmonds and Manolo Blahnik shoes.

And ixnay on those New Year’s spa treatments and golf outings at La Quinta.  

Actually, the 529 certified public accountants who were interviewed by the American Institute of Certified Public Accounts (AICPA) this spring didn’t mention brand names when describing the trend toward thrift that they’ve witnessed among America’s wealthiest ten percent. 

More usefully, here’s what the top CPAs—those surveyed by AICPA all hold the rank of Personal Financial Specialists—are telling their wealthy clients:

  • Eighty percent of CPA financial advisors surveyed  strongly recommend a move toward a mix of growth and income securities.
  • Sixty-five percent recommend more fixed-income securities.
  • Forty percent of CPA financial planners strongly recommend larger cash positions.
  • Thirty percent recommend commodities such as gold and precious metals.
  • In anticipation of future tax increases, 67% of CPA financial advisers said their clients are accelerating capital gains.
  • Half of clients are contributing more to qualified retirement plans. 
  • Nearly 60 percent of CPA financial planners recommend paying medical and/or education bills directly for family members.
  • Half of CPA financial planners recommend gifting devalued assets.
  • Sixty-four percent of personal financial specialists foresee a small increase in the benchmark S&P 500 over the next six months.
  • Slightly more than half (53 percent) expect a small increase in bond yields.
  • Sixty-two percent anticipate a small decrease or no change in commercial real estate values.

Of the 529 respondents, 57% work with individuals with a net worth of $1 million to $5 million; three percent work with those who have over $15 million; five percent work with those who have $6 million to $10 million, and one percent work with those who have a net worth of $11 million to $ 15 million.

About one-third work with clients who have less than $1 million. About half of clients were between ages 56 and 64. The margin of error was plus or minus four percentage points. The survey was conducted via an online questionnaire sent to members of the AICPA Financial Planning Membership Section from April 22 to June 4.

© 2009 RIJ Publishing. All rights reserved.

Target Date Funds: A QDIA That’s DOA?

Back in 2006, when the stock market was ramping up and Congress blessed target-date funds (TDFs) as a qualified default investment alternative (QDIA) for 401(k) plans, TDFs seemed to relieve the problem of incoherent or overly-conservative savings habits among plan participants.

These “point-and-shoot” funds-of-funds, whose names always include the approximate year when the participant would retire—2015, for instance—automatically evolved to a higher bond-to-stock ratio over time. A single TDF was said to be all a participant ever needed.

In reality, the solution wasn’t so neat. Some TDFs held high equity allocations well into retirement. Some TDF fund managers drifted from their investment styles. Many participants bought several funds in addition to a TDF, diluting the intended effect.

Worst of all, as a behavioral finance expert told U.S. officials in a hearing last week, many participants mistakenly assumed that a TDF would “magically” allow them to retire comfortably on their target date—no matter how much or how little they saved before then.

The 2008 market crash shattered that illusion, of course. Many 63-year-olds with money in “2010” funds took big losses. Last week, federal officials tried to locate the blame: Was it marketing hype by TDF makers, flawed TDF designs, America’s low financial literacy rate, regulatory lapses-or merely the caprice of the markets?

Judging by testimony from a parade of experts at the joint SEC-Department of Labor hearing/webcast on June 18, the culprit was “all of the above.”

Unintelligent design?
The TDF experts were divided into roughly two camps: those who saw them as a glass half full and those who saw them as a glass half empty.  TDF advocates said the funds were based on sound principles and answered a gaping need in fund plans for a point-and-clink investment technology for average plan participants.

But TDF detractors said the assumption underlying TDFs-that asset allocation could be based entirely on a hypothetical retirement date-was a gimmick that over-simplified and distorted the investment process.  “Age-based rules are unreliable and often perverse,” said Richard O. Michaud of Boston-based New Frontier Investors LLC.

Others agreed the using a single criterion such as age to solve a complicated problem like investing over a lifetime makes no sense. “To say that it is false is an understatement,” said Louis S. Harvey of Dalbar Inc. 

As for the lack of standardization among TDFs with the same target date, some experts viewed that as a flaw and others as a virtue. In practice, every TDF has a different “glide path,” with some reaching their lowest equity allocation in the retirement year (thus minimizing investment risk) and some not reaching it until several years into retirement (thus minimizing longevity risk by maintaining growth potential). For instance, 2015 funds today contain equity exposures ranging from 43% to 83%, according to Standard & Poor’s. 

That sort of disparity has been a cause of confusion among investors but also a sign of innovation among manufacturers. “Variety is a virtue,” said Lori Lucas of Callan Associates.

Because there were no standards, TDF managers could pursue better returns by over-weighing equities and taking on more risk. While this form of style-drift might have looked like a smart strategy and a competitive advantage when stock values were rising, it back-fired when the market tanked.

Financial illiteracy?
Sixty-one percent of plan participants who owned TDFs thought the funds contained an implied guarantee of principal or returns, said Jodi DiCenzo of Behavioral Research Associations in Evanston, Ill., who surveyed plan participants last March. 

How to Make TDFs Better
Several who testified before an SEC-Department of Labor panel in mid-June recommended the following alterations in target-date funds to protect investors.
  • Practice truth-in-labeling. Clearly identify TDFs as either retirement funds that reach their highest bond allocation at the retirement date or as lifetime funds that still hold a high level of equities in retirement.
  • Create income-oriented statements. On participants’ statements, show the monthly retirement income their account value could purchase, rather than the current account balance or “the number” they need to save before retiring.
  • Approve “absolute return” funds as QDIAs. These are diversified, actively managed bonds with low volatility, but whose managers may use many types of assets in search of returns above the risk-free rate.
  • Default to “target-risk,” not “target-date” funds. Before TDFs, there were “lifestyle funds” whose stock/bond/cash ratios were based on varying levels of risk tolerance. Some people recommend those over TDFs as QDIAs.
  • Ban “exit fees.” Some fund managers are said to be assessing penalties for early departures from their TDFs, in violation of federal regulations.
  • Put a cap on the equity allocation at retirement. Some experts advise the SEC to limit equity allocations to as little as 28% at retirement, or revoke the fund’s QDIA status.
  • Disclose the date a TDF reaches its highest bond allocation. To make it easier for investors to compare TDFs, some suggest prominent disclosure of the date when a TDF reaches its lowest equity allocation.

“They believed in ‘TDF magic.’ Many thought they would be able to retire on the target date. A significant percentage thought the TDFs offer a guaranteed return ,” she said, asserting that the TDF label contained “implicit advice.”

Participants assumed an implied guarantee for three likely reasons, DiCenzo said, including “excessive optimism” on the part of plan participants, “framing effects” that positioned TDFs as an alternative to riskier solutions, and a “focus on simplicity” that suggested that TDFs did more than simply adjusted asset allocation over time.

DiCenzo seemed to scold the financial services industry for hyping TDFs as a shortcut to success, and for not making their limitations clear in marketing materials.. “There’s no magic in TDFs,” she said. “You can’t invest your way to a secure retirement. You must save.”

Another panelist observed that investors in TDFs also bought other funds, overlooking the idea that a TDF alone was meant to offer adequate diversification and missing the concept that the TDF effect-evolution toward a low-risk asset allocation-would be diluted by the purchase of other funds. “Participants don’t realized that TDFs are funds-of-funds,” said Anne Tuttle of Financial Engines.

Marketing hype and weak regulation?
Fund companies pushed TDFs not because they were good for plan participants, said Richard Michaud, but because they gave investors a reason not to switch funds. Plan record keepers like TDFs, he added, because they were relatively easy to keep track of.

“TDFs simply sales while encouraging people to stay in the same fund until retirement,” he said.

Many TDFs are non-compliant with the regulations of the QDIA, said Dalbar’s Harvey.  TDFs do nothing to limit investor losses, although that is a requirement of a QDIA, and many TDFs charge a fee if an investor exits the fund within 90 days, although that’s not permitted under existing regulations, he said. 

One retirement plan advisor faulted regulators for not making sure that plan participants were aware of TDF shortcomings. “These hearing should have been held five years ago, before the horse was out of the barn,” said David A. Krasnow, of Pension Advisors. 

“We have steered our clients away from the TDF concept,” he said. “It was put out to the masses before it was properly researched. Inadequate oversight has jeopardized Americans’ financial security. People may never be able to retire because they trusted the government.”

It’s unlikely that TDFs will vanish, because their footprint in the defined contribution world has become too large. Invented in 1993 by Barclays Global Investors, they are now manufactured by dozens of fund companies.

More than 60% of employers now use them as a default contribution option. Through Q3 2008, assets in this sector were US$187 billion, up from US$ 115 billion in 2006, according to Standard & Poor’s. Cerulli Associates Inc. recently predicted that TDFs could gather up to $1 trillion in assets by 2012.

© 2009 RIJ Publishing. All rights reserved.

Technology Aims To Detect Style Drift in Target-Date Funds

Most target-date fund managers are as pure as the driven snow. But sometimes they drift.

UAT, Inc., a Denver-based technology firm, is marketing a fund monitoring system that can help fiduciaries such as retirement plan sponsors find out if the sub-advisors of target-date funds in their plans are drifting from their avowed investment styles and exposing unwitting participants to higher risks.  

The technology, called the Unified Compliance and Control System (UCCS), is the fund industry’s first “pre-trade compliance and real-time risk management system,” according to UAT president Tom Warren. UCCS includes Linedata Services’ LongView Trade Order Management System and Linedata Compliance to provide supervision over sub-advisor execution orders.

“The inability to see holdings in real time has put undue pressure on compliance personnel who supervise target-date funds,” Warren said. “UCCS provides the necessary real-time transparency to deal with this supervisory shortcoming in a cost-efficient manner. It’s like a GPS for target-date funds.”

Congress has been scrutinizing target-date funds lately because many of them, including those near maturity that were assumed to have high bond allocations, suffered large losses in the recent bear market. According to the SEC, the average loss in 2008 among 31 target-date funds with a 2010 retirement date was almost 25%.  

The effective operation of target-date funds remains critical because employers can use them as default investments in 401(k) plans. More than 60% of employers now use target-date funds as a default contribution option, compared with just 5% in 2005. Target-date assets peaked at $178 billion in 2007.

Boston-based Cerulli Associates Inc. recently predicted that target-date funds, which are designed to evolve toward a higher bond allocation as the shareholder grows older, could gather up to $1 trillion in assets by 2012.

© 2009 RIJ Publishing. All rights reserved.

 

For Many, Bear Market May Delay Retirement

Many older workers who suffered large losses in their retirement funds in 2008 and 2009 are planning to delay retirement, according to Watson Wyatt. The global consulting firm surveyed 2,200 full-time workers in February 2009 and found that:

  • About one third (34%) of all workers have increased their planned retirement age in the last year. Among those over age 50, 44% plan to delay retirement, compared with only 25% of those under age 40. Half of those aged 50 or more plan to retire at age 66 or later.
  • The decline in the value of their 401(k) accounts was cited by 76% of workers aged 50 to 64 as the most important reason they plan to postpone retirement. Other reasons were the high cost of health care (cited by 63%) and higher prices for basic necessities (cited by 62%).
  • Of those aged 50 to 64, more than half (54%) indicated that they would work for at least three years longer than expected.
  • Defined contribution (DC) plan participants were more likely to delay retirement than defined benefit (DB) plan participants. Only 26% of those with DC plans, including 401(k)s, plan to retire before the age of 65, compared with 41% of those with DB plans.

“The economic crisis has affected many workers’ retirement plans and nest eggs, but those nearest to retirement have been especially hard hit,” said David Speier, senior retirement consultant at Watson Wyatt.

“Older workers do not have the time to offset declining retirement account values, either by recouping their investment losses or significantly increasing their savings rate. For many, the only choice is to delay retirement,” he said.

“Retirement programs are meant to assist with an orderly transition of a company’s workforce, but with older workers staying on the job longer, employers will be faced with challenges such as inflated benefit costs and hiring issues,” said Lisa Canafax, senior retirement consultant at Watson Wyatt.

“DB plans provide predictable benefits and offer workers incentives to retire at a certain age, whereas DC plans could encourage workers to work longer just when companies are trying to reduce the size of their workforce,” she added. “The time is ripe for employers to take a close look at their existing retirement program to make sure it meets the needs of both workers and employers.”

© 2009 RIJ Publishing. All rights reserved.

Under Putnam’s Hood, A Fidelity Engine Roars

Boston-based asset manager Putnam Investments, which has loaded its senior management team with former Fidelity Investment executives, appears determined to be a more potent force in the 401(k) business than its modest $12.5 billion in institutional assets might currently suggest.

Putnam CEO Robert L. Reynolds, who left a lofty COO job at Fidelity a year ago to help rebuild the fund company for Great-West Lifeco, has blogged a series of thought-leadership manifestos about retirement plan reform. Canadian insurer Great-West bought Putnam for $3.9 billion in early 2007 to bolster its presence in the U.S. retirement market.

Edmund F. Murphy III, head of the defined contribution business at Putnam, has also touted 401(k) reform on Putnam’s website. He left Fidelity for Putnam in February 2009, and was followed by Fidelity fund manager David Glancy, by Benjamin H. Lewis, who had been a senior vice president in Fidelity’s retirement business, and by Walter Donovan, president of equities.

And Jeffrey R. Carney, the former president of Fidelity’s retirement business who joined Putnam as head of Global Marketing, Products and Retirement in July 2008 after less than two years as Bank of America’s retirement chief, has echoed that message in the press and in public appearances.

Judging by a presentation called “The Retirement Plan of the Future” that Carney gave at Financial Research Corporation’s 5th annual Retirement Forum in Boston on June 17, the former Fidelity team now running Putnam sees opportunity in the Obama administration’s drive to put all American workers into some kind of qualified retirement savings plan.

Putnam’s Vision of the Retirement Plan of the Future
  • Build on the Pension Protection Act’s base of auto-enrollment, escalation and defaults.
  • Include much stronger protection against volatility.
  • Offer built-in options for guaranteed lifetime income.
  • Disclose all fees, risks, and responsibilities.
  • Provide safe legal harbor for employers who “do the right thing.”

 

‘DB-ize the DC plan’
Flipping through his PowerPoint slides, Carney ticked off Putnam’s vision for what he called “Workplace Savings 3.0.” That vision includes Putnam’s new low-volatility Absolute Return funds as a default investment, deferred income annuities, stepped-up education, and fee transparency.  He urged the 401(k) industry to “embrace the future.”

It was surprising to hear from a fund company manager, but Carney recommended in-plan annuities. Putnam is “currently looking at an income default in retirement plans,” perhaps with an income annuity or a systematic withdrawal from a Putnam Absolute Return fund, Carney said. “We want to ‘DB-ize’ the DC plan.” He called income annuities “the right product for the time.”

“We’re going to change the conversation to income,” Carney told a group made up of fellow retirement executives at the elegant Four Seasons Hotel. “People who can’t afford to self-insure are better off guaranteeing a portion of their savings.”

The biggest remaining hurdle to the introduction of income annuities into defined contribution plans is the reluctance of plan sponsors to expose themselves to the risk of liability for choosing the wrong annuity provider for their participants, he said. The hurdle could be removed by providing plan sponsors with a “legal safe harbor.”

In an interview with RIJ, Carney said Putnam is building tools that could transition individual investors or retirement plan participants from savings to income over the course of their working lives, so they arrive at retirement having already purchased at least part of the income they need to retire on.

“The question is, how do you make it simple and easy for people to save, and then how do you enable them to take their money out simply,” Carney said. “We think you should make income part of the conversation at age 35, not at 65.” Investors, he suggested, might move from Putnam RetirementReady target-date funds to Great-West Life annuities.

“We want to be on both sides of that equation,” he said. 

What’s in a fund name?
Putnam introduced its four Absolute Return funds in January, labeling them Absolute Return 100, 300, 500, and 700. Those are the numbers of basis points above the inflation rate, as reflected by Treasury rates, that the funds are designed to return over “a reasonable period of time.”

These actively-managed front-end load funds consist mainly of fixed income instruments, with varying degrees of opportunistic forays into equities and derivatives. They aim for limited volatility, so that a retiree could, for instance, use them as the basis of a systematic withdrawal plan.  

The financial press gave Absolute Return funds tepid reviews, in part because their names seem to imply a guarantee that the funds do not offer. Carney conceded to RIJ that the names and objectives of the funds “could look promissory to retail investors,” but wouldn’t mislead the sophisticated intermediaries who select or broker them.

At the FRC conference, Carney urged the retirement industry to work with rather than against the Obama administration’s campaign to reform the 401(k) industry and to put an employer-sponsored retirement plan within reach of the estimated 75 million workers who don’t have access to one.

“Washington is getting ready to make changes,” he said. “We believe you have to cover those 75 million people,” he said.  If qualified plan coverage becomes universal and mandatory, millions of tiny, uneconomical retirement accounts could flood the financial industry. But Carney was untroubled by that.

“The best way is to invite people in and then find the best way to serve them. The winners will be the ones who scale the distribution costs” by using the Internet, he said.

“Don’t defend the past, or your model, but embrace the future,” Carney added, emphasizing the need for automatic enrollment of employees in retirement plans, auto-escalation in contributions, and default investments. He also urged his colleagues to join, rather than fight, the drive toward greater transparency. “We have nothing to hide,” he said.

Putnam has been in turnaround mode for several years. Hit by losses during the 2001 bear market, it was one of more than a dozen name-brand investment companies caught up in the 2003 mutual fund trading scandals.

In 2006, Great-West Lifeco, a unit of Canada’s Power Financial Group, bought 401(k) businesses from MetLife and USBancorp as part of a major push into the U.S. retirement market. In late 2006 and early 2007, it bought Putnam for $3.9 billion.

At the time, Putnam was the tenth largest mutual fund advisor in the U.S., with C$118 billion in retail assets and C$39 billion in institutional assets under management. Putnam also had 169,000 financial advisor relationships and nine million shareholder accounts. Putnam shares were also attractively priced, with a P/E ratio of only 14.5 compared to the mutual fund industry average of 22.

Last March, Great-West replaced Mercer as Putnam’s 401(k) recordkeeping partner. Great-West owns FASCore, the fourth largest recordkeeper in the U.S. in 2008. Putnam told the Boston Globe last March that Great-West and Putnam together have about 500 institutional clients with about 500,000 plan participants and total assets of $12.5 billion under management.

For the first quarter of 2009, Great-West’s U.S. businesses reported total sales of $8.2 billion, down from $15.2 billion in first quarter 2008.   Total assets under administration at March 31, 2009 were $176.1 billion, including $124.2 billion of mutual fund and institutional assets managed by Putnam, down from $178.7 billion and $129 billion at December 31, 2008.

© 2009 RIJ Publishing. All rights reserved.

Top 15-year Fixed Annuity Rate Falls Slightly

Beacon Research has released the names of the top-yielding certificate-type fixed annuities, as of June 15, 2009. The effective yield of Protective Life Insurance Company’s 15-year ProSaver Platinum fell to 5.25% from 5.45%.

The yields of the other leading contracts were unchanged from the week before. Protective Life’s four-year ProSaver Platinum was absent from this week’s list.

Certificate-type contracts are products that have interest rate terms that equal or exceed the surrender charge or that waive the surrender charge at the end of the selected rate term (window waiver).

Top Yielding Certificate Type Fixed Annuities*
as of 6/15/2009
Company Name Product Name Rate Term (Years) Minimum Guaranteed Rate Base Rate Bonus Rate Bonus Length (years) Effective Yield**
Liberty Bankers Life Insurance Company Bankers 1 1 1.00% 2.75% 0.00% N/A 2.75%
West Coast Life Insurance Company Sure Advantage 2 1.50% 1.50% 0.50% 1 1.75%
Protective Life Insurance Company FutureSaver II 2 1.50% 1.50% 0.50% 1 1.75%
Protective Life Insurance Company ProSaver Platinum 2 0.00% 1.75% 0.00% N/A 1.75%
Liberty Bankers Life Insurance Company Bankers 3 3 1.00% 3.55% 0.00% N/A 3.55%
United Life Insurance Company SPDA 4 1.05% 3.50% 0.00% N/A 3.50%
Security Benefit Life Insurance Company Security Benefit Choice Annuity 5 1.50% 5.10% 0.00% N/A 5.10%
Security Benefit Life Insurance Company Security Benefit Choice Annuity 6 1.50% 4.60% 0.00% N/A 4.60%
Security Benefit Life Insurance Company Security Benefit Choice Annuity 7 1.50% 5.10% 0.00% N/A 5.10%
Protective Life Insurance Company ProSaver Platinum 8 0.00% 4.55% 0.00% N/A 4.55%
American General Life Insurance Company AG HorizonChoice 9 2%/3% 4.90% 0.00% N/A 4.90%
Greek Catholic Union of the U.S.A. GCU Flex Annuity 10 3.00% 5.25% 0.00% N/A 5.25%
Protective Life Insurance Company ProSaver Platinum 15 0.00% 5.25% 0.00% N/A 5.25%
*Certificate type contracts are products that have interest rate terms that equal or exceed the surrender charge or that waive the surrender charge at the end of the selected rate term (window waiver).
**Effective yield prorates the bonus rate equally over the surrender charge period.
Source: www.AnnuityNexus.com, Beacon Research, Evanston, Illinois

Founded in 1997, Beacon Research maintains the AnnuityNexus database, the only U.S. fixed annuity information source to feature 100% carrier-approved product profiles and to track and analyze product-level sales for all types of fixed annuities on a quarterly basis.

© 2009 RIJ Publishing. All rights reserved.

Selling to Seniors Is Different, New Study Shows

Insurance brokers, financial advisors, and registered reps who sell annuities to older people may benefit from a new white paper, “Helping Seniors Make Wise Decisions About Annuities,” from Advantage Compendium Ltd., a St. Louis-based research and consulting firm.

“Seniors process information differently and also react differently to the same information when compared with younger adults,” said Jack Marrion, president of Advantage Compendium. His study reviews the academic literature on the cognitive abilities of older Americans.

Among the research findings that Marrion compiles:

  • Seniors tend to block out negative emotions, and disproportionately forget negative information.
  • Older people may have greater processing resources in the morning, so presenting information early in the day may reduce age-related processing differences.
  • When seniors are given more time to study and remember new data, they perform as well as young adults.
  • The socio-emotional selectivity theory states that, as people age, their motivation changes from learning new things to maintaining a positive emotional state.
  • If given enough time to deliberate, seniors are no more risk-averse or conservative than young adults.

Further highlights are available at advantagecompendium.com. “My hope is this research will help the annuity industry in producing products, sales materials, disclosures, and agent training that puts seniors in the position to make the best possible decision when it comes to buying an annuity,” Marrion said in a release.

The paper also includes:

  • Six reasons why bad financial decisions happen.
  • Two steps that can help every senior make better decisions.
  • A Data Sorting Presentation that helps consumers make decisions.
  • An Annuity Disclosure template designed to prevent after-sale complaints.

“My hope is this research will help the annuity industry in producing products, sales materials, disclosures, and agent training that puts seniors in the position to make the best possible decision when it comes to buying an annuity,” Marrion said in a release.

Advantage Compendium Ltd. provides annuity-related research and consulting services to insurance companies and financial firms. Marrion can be reached by phone at 314-255-6531 or by e-mail at [email protected].

© 2009 RIJ Publishing. All rights reserved.

In Helping Clients Plan for Retirement, Advisors Focus on Process, Not Product

Advisors are satisfied with the retirement products available to them today, but would like help with the retirement process, according to the results of a survey by GDC Research and Practical Perspectives.

The findings in the 173–page report, “Examining Best Practices in Constructing Retirement Income Portfolios,” were based on some 500 interviews with independent brokers, Registered Investment Advisors (RIAs), wirehouse reps, regional brokers and bank/insurance representatives in late 2008 and early 2009.

The report’s authors say that, for the more sophisticated advisers and their clients, the retirement income process begins with discussions about the client’s goals in retirement. This process has no preconceived endpoint, and is not designed around a specific product. Indeed, money may not even be the main topic of the initial interview.

“The advisor’s challenge is how to integrate this and bring it all together and make it scalable,” said Howard Schneider, president of GDC Research. “For them, retirement income is taking people though the step by step process, it’s not about picking the right annuity or right mutual fund. Those decisions are part of it, but farther down the road.”

To obtain the full report or a summary, contact: [email protected] or [email protected]

According to the survey, one in seven advisors has made a significant change in how they construct retirement income portfolios and 77% have changed how they allocate assets in response to the capital markets environment. More than one-third (36%) said they were less confident now than they were one year ago in their ability to manage assets for retirees.

The report also concluded:

  • Considerable variation exists across distribution channels in how advisors manage retirement income portfolios.
  • Nine out of 10 advisors are hands-on in key aspects of managing retirement assets, although half are influenced by other sources in allocating assets, researching products and selecting providers.
  • There is increasing distinction between satisfying income “needs” and “wants.”
  • Advisors tend either to manage client assets in retirement the same as before retirement (54%) and draw income as needed or they use a “bucket” approach (46%) and segment the portfolio into a stable or guaranteed income-producing bucket and a riskier, long-term growth bucket.
  • Most advisors rely on familiar investment vehicles and providers for creating retirement income portfolios, with only modest interest in many of the new retirement income solutions, such as variable annuities with living benefits.

“The findings indicate that advisors perceive building retirement income portfolios to be more complex, time consuming and customized than managing assets for pre-retirement clients and becoming increasingly so,” said the survey’s authors in a release.

“While virtually all advisors agree that retirement portfolios must support dual goals of providing consistent income and long-term asset growth, there is little agreement on the best method to achieve these objectives,” said Dennis Gallant, president of GDC Research and co-author of the report. “Advisors show significant variation in the philosophies they follow in managing retirement assets, how they diversify assets, and the ways they implement portfolios.”

“The market downturn has been a wake up call for many advisors who serve retirement clients,” said. Schneider. “Advisors know that among their most important roles is being a trusted guide for clients who are trying to navigate the myriad of questions that emerge in retirement. Making sure a client’s assets are managed appropriately to meet income needs for basic living expenses such as shelter, food, energy and healthcare has never been more of a challenge for advisors.”

GDC Research (GDC), based in Sherborn, Mass., is a boutique firm providing competitive analysis, tactical and strategic planning, business development and market testing of products or services to broker-dealers, asset managers, banks, insurance firms, and other service providers. Practical Perspectives, in Boxford, Mass., provides customized strategic and tactical support to companies involved in the creation and distribution of asset management products and services.

© 2009 RIJ Publishing. All rights reserved.

New Treasury Official Outlines Plans for Retirement Overhaul

The Automatic IRA, the Saver’s Credit, and the R–bond—these concepts are among the initiatives the Obama administration hopes will extend 401(k)–type savings opportunities to the millions of workers whose employers don’t offer retirement plans.

J. Mark Iwry, a co-developer of some of those concepts while at the Brookings Institution’s Retirement Security Project and during a stint in the Clinton administration, recently joined the administration as Deputy Assistant Treasury Secretary for Retirement and Health Policy.

At the end of May, Iwry (pronounced eev-ree) addressed a group of journalists at a four-day seminar on retirement issues hosted in Washington, D.C., by the National Press Foundation and sponsored by Prudential. The Automatic IRA, the Saver’s Credit, and the R–bond were the main topics of his talk.

Retirement Income Journal has provided a condensed, edited version of Iwry’s talk. Other resources provided during the retirement seminar can be found at www.nationalpress.org/info-url_nocat3517/info-url_nocat_show.htm?doc_id=934426.

These initiatives reflect the activism of the Obama administration, which wants to lift the savings rates of millions of workers whose employers don’t offer retirement plans, and thereby help them break the cycles of debt and poverty.  

The Automatic IRA, as Iwry described it, would give millions of employees in small businesses access to a 401(k)–style retirement savings plan without requiring owners of small businesses to do anything other than process the monthly contributions through their payroll systems.

“[The Automatic IRA] requires employers to make their payroll system available, but without a penny of out–of–pocket costs for the employer and with minimal tasks,” Iwry said. “Employers would simply make their unused [payroll] capacity available.”

With the Saver’s Credit, the Obama administration would reverse the current retirement savings incentive by replacing the simple deductibility of the traditional IRA contribution from earned income with a 50% refundable tax credit that would go into the IRA. “The size of the incentive would be determined by the size of the contribution, not by the income level,” Iwry said.

Under the current incentive system, people in higher income tax brackets get a bigger subsidy for savings, he added, and the Obama administration thinks that’s not using the one of the government’s largest subsidies to maximum effect. “All of the other tax deductions are dwarfed by the $100 billion that are foregone each year to encourage retirement saving in public and private plans,” Iwry said.

The R–bond is a type of government bond that would be offered as an option in employer–sponsored retirement plans and IRAs, as a safe investment for an individual’s first few thousand dollars in savings. Managed by the government, the R–bond program would relieve private investment firms of the task of managing unprofitably small accounts. “The money would be in the R bonds until the account gets big enough for the money to go to the private sector,” Iwry said.

In the administration’s plan, he said, all three concepts would work together to provide a retirement savings plan to the half of all current employees who don’t have access to one. They would be automatically enrolled in an Automatic IRA, their accounts would be augmented by the Saver’s Credit, and their first contributions could go into risk–free R–bonds.

Iwry was Benefits Tax Counsel at the U.S. Treasury Department from 1995 to 2001, serving as the principal executive branch official directly responsible for tax policy and regulation relating to the nation’s qualified pension and 401(k) plans, employer–sponsored health plans, and other employee benefits. With William Gale and Peter Orszag, Iwry co–edited “Aging Gracefully: Ideas to Improve Retirement Security in America” (Century Foundation Press, 2006).

The automatic IRA proposal he co–authored through the Retirement Security Project has been introduced as a bill in Congress, and his proposal to leverage state resources to expand pension coverage has been introduced as a bill in several states. He helped develop the Saver’s Credit, which is claimed on 5.3 million tax returns each year, and the SIMPLE IRA, which covers about three million workers.

© 2009 RIJ Publishing. All rights reserved.

Cost-Cutting by Broker-Dealers and RIAs Creates Opportunities for FundQuest

Over the last nine months, FundQuest has been chosen to provide outsourced technology, back-office and investment research services to 50 advisory firms ranging in size from $25 million to over $9 billion in assets, the Boston-based specialist in outsourced managed account services announced.

FundQuest, a unit of the global financial services giant BNP Paribas, now serves 180 advisory firms with over $40 billion in assets under management in the US and Europe. The newest clients include McLean Wealth Advisors, Navy Federal Asset Management, the GMS Group, Sigma Planning Corporation and United Capital Financial Advisors.

Difficult economic conditions have spurred broker-dealers to outsource some of the functions that they once provided internally, said David Robinson, managing director of national accounts at FundQuest. “Firms can leverage the economies-of-scale of FundQuest’s infrastructure, which supports more than 70,000 fee-based advisory accounts,” he said.

“The company’s advanced technology, objective investment research, high quality back-office operations, and sales support services enable financial advisors to deliver highly competitive personal wealth management services,” the company said in a release.

© 2009 RIJ Publishing. All rights reserved.

Quincy Krosby Joins Prudential Annuities as Chief Market Strategist

Quincy Krosby has joined Prudential Annuities in the newly created position of chief market strategist, reporting to Timothy Cronin, head of Investment Management for Prudential Annuities. She will “provide perspective on the financial markets and the economy to financial professionals, clients and individual investors,” the company said.

Krosby previously served as chief investment strategist for The Hartford and global investment strategist for Deutsche Bank Asset Management.  She also worked in the global markets groups at Credit Suisse and ING Barings.

Earlier, Krosby was a U.S. diplomat, serving in Washington and United States embassies abroad, including a posting as Energy Attache at the U.S. Embassy in London.  She also served as Assistant Secretary of Commerce and represented the United States to the International Monetary Fund. She received her master’s and doctoral degrees from the London School of Economics.

© 2009 RIJ Publishing. All rights reserved.

The Longevity Opportunity

How long do you expect to live? More importantly, how long would you like to live?

As the baby boomers (now as old as age 63 or as young as 44) approach retirement, we hear more and more about unprecedented gains in longevity. IRS tables1 show that a 65 year old today can expect, on average, to live to age 86. Many will live much longer than that, as Thomas Perls, MD, MPH, and Margery Hutter Silver, EdD, so deftly illustrate in Living to 100: Lessons in Living to Your Maximum Potential at Any Age.

Perls and Silver also underscore the idea that there are steps we all can take to increase our odds of having a long, healthy life: Not smoking, exercising regularly, even simple steps like flossing your teeth, can add years to your life. Of course there are also factors that we can’t control. Women tend to live longer than men. And having good genes helps. People who have a history of longevity in their families tend to live longer than those who don’t.2

And what about the possibility of medical breakthroughs that could help us live healthier, more productive senior years by finding cures for diseases such as cancer, diabetes, heart disease, or Alzheimer’s? In their new book, Fantastic Voyage: Live Long Enough to Live Forever, Ray Kurzweil and Terry Grossman, M.D., suggest that, as more radical life-extending and life-enhancing technologies become available over the next two decades, “Immortality is within our grasp.”

An opportunity to connect
Clearly, a longer lifespan is considered a good thing, something we can all aspire to – as long as we remain active, healthy, and solvent. At the same time, no one wants to outlive their health or their money. This latter concern is something that we in the financial services industry are accustomed to calling “longevity risk.”

Indeed, longevity risk-the risk of outliving one’s money-has become a catch-all for a number of related, but separate, risks which can include: loss of principal, inadequate returns, inflation risk, and the risk of unexpected expenses for health problems or long-term care. Separately, any one of these can result in too quickly consuming one’s assets. In combination, these risks can be devastating.

But is calling longevity a “risk” the best way to connect with our clients and prospects on this critical and often sensitive issue? The American Heritage Dictionary defines risk as “The possibility of suffering harm or loss, danger.” Becoming physically or mentally disabled is a risk. Needing long-term care is a risk. Certainly, running out of money or not being able to maintain your desired lifestyle are risks. But, would we connect better with our clients on an emotional level if we instead found a way to embrace the longevity “opportunity” and to tailor our dialogue and solutions accordingly?

Address the individual, not the average
Of course life expectancy tables are based on averages, and there are many people who live much longer than the average. Conversely, this also means that some other people will have significantly shorter life spans. Many of our clients may have family histories, current health problems, or detrimental behaviors that suggest that they will not have to worry about longevity risk.

While these individuals may still be faced with many of the same risks as those who can reasonably expect to live longer than average, some of the solutions for them may be less appropriate than those for the longer lived. Certainly, a conversation focused on longevity risk for those who are more worried about immediate health issues and dying prematurely is not the best way to connect. Some basic discovery of each individual’s situation and attitudes is clearly essential in determining the best approach.

Legacy objectives also play an important role in determining the potential solutions that best fit each client. Does he or she want to have a more conservative lifestyle in retirement to provide more to beneficiaries or is the objective to spend their last dollar on the day they die?

Returns do matter
And let’s not lose focus on returns: Over long periods of time, they do matter a great deal. If the key challenge is how to help people with twenty or twenty-five year life expectancies ensure that their money lasts, returns are absolutely critical. According to Gerry Murtagh, manager of Ernst & Young’s Insurance and Actuarial Services’ Retirement Income Knowledge Bank (RIKB), “A 1.25% greater compound annual return (whether through better investment management or lower expenses) could potentially extend a 20-year payout by 4 years or a 25-year payout by 7 years.3 A 1.9% greater return could add 6 ¾ years or 14 years respectively.”4

Murtaugh’s figures are based on the 251 variable annuities they track (all VA’s in the RIKB offer some type of living benefit), where the average mortality and expense (M&E) charge is 1.25%. This M&E charge varies from 0% (on a product that has a $20 monthly fee) to 1.90%. Of course this charge is for the guarantees provided and is in addition to the investment management fees for the underlying investments. 

While these examples offer a simple illustration of the importance of average returns, we also know that the sequence of returns has a profound impact on asset longevity. That’s why variable annuities that offer guaranteed minimum withdrawal, income and/or annuity value benefits (living benefits), in addition to longevity protection, have such great appeal. For many clients, the living benefits that protect against market risk are even more valuable than the pure protection from longevity risk. At the same time, how do we evaluate the combination of benefits provided by a variable annuity for a client with shorter than average life expectancy? Should the industry provide rated premiums for annuities the way it does for life insurance?

In their book, Lifetime Financial Advice: Human Capital, Asset Allocation, and Insurance, Roger G. Ibbotson, Moshe A. Milevsky, Peng Chen, and Kevin X. Zhu provide a useful model for determining the point where it makes economic sense to purchase an income annuity designed to protect against longevity risk. For them, it’s the point at which the benefit of the transfer of mortality risk exceeds the increase in fees, all other things being equal. Examples they include show that, at younger ages, what you give up in return may not be offset by the benefits of this risk pooling. At older ages, with shorter average life expectancies, the risk pooling may be much more advantageous.5

Clearly these are complex trade offs. And they underscore the need for a comprehensive and personalized solutions for each client rather that a one-size-fits-all approach. Clients need sound advice from a knowledgeable advisor who can match appropriate solutions to a client’s needs.

So, how do we explain and simplify these complex solutions and trade offs for our clients?

No longer a predictable path
First and foremost, let’s change the way we begin the discussion with our clients and eliminate the awkward industry label of “longevity risk”. Instead let’s talk about longevity as an opportunity. While there may be many challenges in creating a retirement income stream, longevity presents a great opportunity for future generations of retirees to redefine retirement for the better.

In reviewing the results of The Merrill Lynch New Retirement Survey: A Perspective From The Baby Boomer Generation, Ken Dychtwald, Ph.D., President and CEO of Age Wave, found what he called “a birth of a whole different vision” of retirement. “It’s all very exciting,” he observes, “but when society no longer lays out a predictable path for retirement, individuals will have to be creative in planning what retirement means to them and deciding how to get there.” The Merrill Lynch study also suggests that a significant number of baby boomers will make their money last in retirement by continuing to work, either part time or by cycling in and out of the work force: 78% of the baby boomers surveyed envisioned an “ideal plan” for retirement as including work in some capacity.6

Other studies confirm this trend. In Rethinking Retirement, a 2008 study from Age Wave (sponsored by Charles Schwab), survey respondents were almost twice as likely to say that retirement is a time for a new, exciting chapter in life as they were to say it is a time for rest and relaxation. And 60% said they would like to get involved in a new line of work.7

Working in some capacity in retirement will undoubtedly be one of the key ways future generations will turn the so-called longevity risk into the longevity opportunity. If Stump, the 10-year-old Sussex spaniel (that’s 70 in dog years) can come out of retirement without any training to take the best of show in the Westminster Kennel Club’s 2009 competition, we baby boomers can be productive a bit longer too!

Let’s turn our focus to first helping our clients find ways to maximize their longevity opportunity and then to providing solutions to the many real risks that can “cause harm or loss.” Lifetime income annuities, variable annuities with living benefits, and structured products, as well as new products in development or those not even conceived as yet, may all be part of the solution.

I believe the key is to package these solutions with the positive message that longevity is potentially a great bonus, not a risk!

1 IRS Publication 590, Individual Retirement Arrangements
2 www.livingto100.com
3 Based on a 4.25% vs. a 3% real annual effective return and payments at the beginning of each month
4 Based on a 4.9% vs. a 3% real annual effective return and payments at the beginning of each month
5 Lifetime Financial Advice: Human Capital, Asset Allocation and Insurance, © 2007, The Research Foundation of the CFA Institute
6 Merrill Lynch AdvisorTM, 2005
7 http://agewave.com/research/landmark_rethinkingRetirement.php

A recognized expert in retirement income planning, Stephen Mitchell has spent more than 30 years in the retirement and financial services industry as a marketing executive at Fidelity Investments and at Merrill Lynch, where he lead the development of The Merrill Lynch New Retirement Studies – A Perspective From The Baby Boomer Generation (in 2005) and A Perspective from Individuals and Employers (in 2006). Today, Mitchell is chief operating officer for the Retirement Income Industry Association and a consultant to the retirement industry. Additional resources: www.riia-usa.com; www.stephenwmitchell.com. He can be reached at [email protected].

Notes: Polly Walker provided editorial assistance. This article first appeared in the DSG Dimensions Newsletter. The opinions expressed in this article are those of Mr. Mitchell as an individual, not as an officer or director of RIIA. RIIA in no way endorses the content or intends for the information provided on this site to constitute financial, investment, tax or legal advice of any kind.

 © 2009 Stephen Mitchell

A Smarter Form of SWiP

The practice of systematically withdrawing an inflation-adjusted four percent per year from savings is still the default mechanism that most affluent investors and their advisors use to convert retirement savings to retirement income.

The so-called SWiP method has earned its popularity legitimately. First, it’s simple. In theory—if not practice—you set it and forget it. Second, research shows that a 4% payout from a 60% stock, 40% bond portfolio has a 96% chance of lasting 30 years. Third, it maintains 100% liquidity.

A fourth reason, one rooted in psychology, may also play a role. Average investors probably figure—justifiably or not—that if they withdraw only 4% from a balanced portfolio with an 8% historical return, they’ll achieve the ideal of never dipping into principal.

The 4% approach doesn’t necessarily work in the real world, however. It ignores the fact that some clients retire at age 50 and others at age 70, for one thing. To mend the flaws, imaginative advisers like Larry Frank Sr. of Rocklin, Calif., a small town in the arid foothills of the Sierra Nevada mountains northeast of Sacramento, have developed variations on the classic or “first generation” SWiP method .

Frank uses “a dynamic and adaptive approach to distribution planning and monitoring,” which he described in an article by the same name in the April 2009 issue of the Journal of Financial Planning, co-authored with David M. Blanchett. He advocates revisiting the payout rate every year to adjust for such variables as market performance and the inevitable passage of time.  

To create a retirement income plan, Frank meets with the client and establishes a few essential factors, such as likely length of retirement. That can range from 20 to 40 years, depending  on age of retirement, health, and mortality tables. If the client wants to retire at age 55, Frank might assume a 40-year retirement and suggest a starting withdrawal rate of only 3%. If the client wants to retire at age 70, he might suggest a 5% starting rate. 

Next, he determines how much annual income the client will need in addition to Social Security and pensions. “For instant, if someone needs $40,000 a year in retirement, and they get $20,000 from Social Security, the unfunded portion is $20,000,” he said. Then he divides the required annual income by the starting withdrawal rate to arrive at the target savings amount.

Thus, clients with starting withdrawal rates of 3%, 4% or 5% would need either $600,000, $500,000 or $400,000 at retirement, respectively, to generate an income of $20,000 per  year. If they don’t have the magic number by the time they want to retire, Frank said, they need to make adjustments—perhaps by deciding to retire later or live on less.

That’s just the beginning of the process. At intervals within each year of retirement, Frank re-calculates the probability of failure of each client’s account, based on recent performance and the client’s adjusted life expectancy. If the new probability of failure is less than five percent, according to Monte Carlo simulations, he increases the payout rate by 30 basis points (in addition to a standard annual 30 basis-point cost-of-living increase).

Conversely, he will decrease the payout rate by 30 basis points if the probability of failure exceeds certain age-related break points. If the failure risk exceeds 20% and the target end date is 20 years or more away, or if the failure risk is over 10% and the end date is 11 to 19 years away, or if the failure risk is 5% and the end date is 10 or fewer years away, then the payout rate may drop by 30 basis points to reduce the risk of failure. If the client doesn’t want to reduce the payout rate, Frank can reduce the failure risk by tempering the asset allocation.

The two biggest contributions that Frank and Blanchett have made to the original 4% SWiP method, Frank told RIJ, are their annual withdrawal rate adjustments and their decision to use each client’s age of retirement to set their starting withdrawal rate.  

The system is somewhat vulnerable to income volatility. “If probability of failure goes down,” Frank said, “those are the years you can take the big vacations. When it goes the other way, then you postpone those things.” On the other hand, he lets clients choose whether they would rather spend less or assume a marginally higher risk of running out of money. 

To avoid the trap of reverse dollar-cost averaging, where clients sell fewer shares at higher prices and vice-versa, Frank uses a bucket system. “There’s a long-term bucket that’s for three years and beyond, and there’s a short-term bucket for three years or less,” he said. “I call it their distribution reservoir. [Since the drop in stock values] we turned off the transfers the long-term to the short-term bucket.” To prevent his system from becoming prohibitively labor-intensive, he uses DFA index funds instead of actively managed funds, which relieves him of the chore of monitoring the managers. 

Frank started his career as an insurance agent, so it’s not surprising that elements of annuities appear in his version of SWiP.   For instance, he slips a kind of mortality credit into his annual adjustments by letting people gradually spend more as they get older. And he acknowledges that his method of establishing a flexible 4% payout echoes the role that an AIR (Assumed Interest Rate) plays in a variable payout annuity.

In certain situations, Frank will suggest that clients consider an income annuity. For instance, if a client’s assets have declined in value and can no longer generate the required income at the suggested withdrawal rate, Frank will tell them that an income annuity could provide the necessary income for less.  “An annuity is our backup plan,” he said.

In such situations, Frank has learned some interesting facts about behavioral finance as it applies to annuities.

His clients tend to dread the prospect of approaching the annuity threshold. Indeed, most would rather reduce their standard of living (or keep spending and accept a higher risk of portfolio failure) than buy a life annuity and lose control over a large chunk of their assets.  An economist might put it this way: the average person prefers to forego the utility value of the income annuity in order to maintain the illusion that all of his or her assets are truly liquid. 

As long as investors embrace that preference, then the SWiP method has a bright future and the “annuity puzzle” will persist.

Mr. Frank, a CFP®, can be reached at [email protected].

© 2009 RIJ Publishing. All rights reserved.

Milliman Study Recommends Ways to De-Risk VA Living Benefits

Coincidentally or not, the variable annuity guaranteed living benefit arms race ended only about one year ahead of the December 31, 2009 deadline when issuers of those products must adopt changes in the way they account for the risks of those products and the level of reserves they must maintain for them.

A recent report from Milliman, A Discussion of Actuarial Guideline 43 for Variable Annuities, explains this changing situation and recommends ways that issuers could simplify their products to minimize a potential increase in reserves.

The study, published in April by Milliman actuaries Novian Junus and Zohair Motiwalla, advises variable annuity issuers to:

  • Introduce longer wait periods for GMIB (guaranteed minimum income benefit) and GMAB (guaranteed minimum accumulation benefit) designs.
  • Use deductibles on the benefit available to the policyholder where there are roll-ups or ratchets, so that the guaranteed increase each year—five percent, for instance—is based on only 90% of the initial premium rather than the entire premium. On the roll-up dates, the contract owner could increase the guaranteed income base either by an amount equal to five percent of 90% of the current income base or to the current account value, if greater.
  • Put a cap on the roll-up guarantees, so that there’s a ceiling on the guaranteed amount that can be reached.

The authors also recommend a number of protective measures that some issuers have already taken, such as restricting investment options, raising rider charges, using the benefit base rather the account value (or the higher of the benefit base or account value) as the basis for calculating rider fees, automatically shifting assets to a fixed account during market declines, and using dynamic hedging.

As of December 31, 2009, under a rule finalized by the National Association of Insurance Commissioners in September 2008, insurance companies will have to adopt a reserving standard, known as AG VACARVM (Actuarial Guideline covering the Commissioners’ Annuity Reserving Valuation Method for VAs).

VACARVM is based on a “principles-based,” stochastic (that is, randomly-determined) method of quantifying the sensitivity of variable annuities with living benefits to market risks. It is considered more predictive of unusual events than the deterministic method currently in use.

© 2009 RIJ Publishing. All rights reserved.

Hancock Offers Lifetime Income with a Cheap, Simple A-Share VA

John Hancock, the U.S. unit of Canada’s Manulife Financial, has launched an A-share variable annuity with a simplified lifetime income guarantee. The company hopes it will appeal to a broad swath of retirement-bound Boomers ages 55 to 75.

Unlike the widely-sold B-share variable annuities of the past decade, the John Hancock “AnnuityNote” charges a 3% front-end load, has no surrender period or surrender charge, and sports annual costs of only 1.74% (1.20% for the income rider and 0.54% for investment management). The minimum purchase premium is $25,000, in either pretax or after-tax money.

John Hancock was the sixth biggest seller of variable annuities in the U.S. in the first quarter of 2009, with sales of $2.06 billion. Only MetLife, TIAA-CREF, AXA-Equitable, ING and Prudential sold more. The company was the 14th biggest seller of fixed annuities in the quarter, with $702 million in premiums.

AnnuityNote is both cheaper than earlier VAs with lifetime income guarantees and less risky to the issuer. Contract owners must wait five years after purchase to take guaranteed lifetime income of five percent per year. The income base can step up to the account value only once, on the fifth anniversary, and is adjusted for withdrawals. There is only one investment option, a passively managed balanced portfolio.

The contract reflects several of the design changes that actuaries have advised variable annuity manufacturers to make to their living benefit products. Those changes are driven by two factors: more complex living benefits proved too vulnerable to market upheaval and low interest rates, and more complex products are likely to require prohibitive levels of reserves after the anticipated adoption of principles-based accounting standards.

The simplicity of the new product may also reflect the fact that the issuer has a Canada-domiciled parent. Canadian financial firms tend to operate in a simpler manner than U.S. firms—banks and insurance companies are monitored by a single regulator in Canada—and have generally weathered the financial crisis better.

“We have witnessed unprecedented market volatility and deterioration in investor confidence. Our new AnnuityNote helps generate a future lifetime income that is not impacted by market downturns. It also has lower costs and a much more simplified design,” said Marc Costantini, president of John Hancock Annuities.

The product targets “advisors and clients who may in the past have avoided annuities for reasons such as cost and complexity,” said Robert Cassato, executive vice president, distribution. “We think many cost-conscious advisors will now be inclined to consider converting a portion of their clients’ retirement savings into predictable, guaranteed income.”

© 2009 RIJ Publishing. All rights reserved.

Hope for a Comfortable Retirement Has Sunk to a 16-Year Low

American workers’ confidence about retirement has sunk to a 16-year low in 2009, with only 13% of those polled “very confident” about retirement and 22% “not at all confident,” according to an April 2009 Issue Brief published by the Employee Benefit Research Institute (EBRI).

Among those already retired, only 20% were very confident about their financial security, down from 29% in 2008 and 41% in 2007. Mathew Greenwald & Associates conducted the survey for EBRI.

Faith in stocks, not surprising has also declined along with the market indexes in 2009. Only 48% said that the idea that stocks are good for those with a 10 to 20-year investment horizon described them well or very well. Even during the 2002 bear market that figure was 60%.

Twenty percent of workers over age 45 said they had saved $250,000 or more for retirement. Just 24% of workers were very confident that they were investing their savings wisely, down from 45% during the bull market year of 1998.

The survey also found:

Even among those with $100,000 or more in savings and investments, only 26% were very confident about retirement in 2009, down from 35% in 2008. Workers overwhelmingly attributed their loss of confidence to job loss, reductions in pay, or investment losses.

Only 25% of workers were very confident that they would have enough money to cover basic expenses in retirement, down from 34% in 2008 and 40% in 2007.

Only 13% of workers and 18% of retirees were very confident that they would have enough money to cover health care expenses in retirement, from 18% and 36%, respectively, in 2008 and 20% and 41% in 2007.

Of the 28% who said they had changed their expected retirement date in the past year, 89% said they postponed retirement to increase their financial security. The median expected retirement age is 65, while the current average retirement age is 62. Almost half of retirees said they retired early than planned.

One in four of those who have lost confidence in their ability to retire comfortably have sought advice from a financial adviser, and the same percentage said they are saving more. But they are more likely to adapt by cutting expenses, changing investments or working more.

The percentage of workers who say they or their spouses have saved for retirement has risen to 75%, one of the highest percentages in the 16-year history of the Retirement Confidence Survey. Sixty-two percent of retirees said they saved for retirement, a level that has varied little over the years.

Only 44% have tried to calculate how much they will need to save to retire comfortably, while the same percentage have only guessed at how much they might need.

© 2009 RIJ Publishing. All rights reserved.

NAVA Steps Up Its Lobbying Game

The big takeaway from NAVA’s regulatory affairs conference at the ornate Mayflower Renaissance Hotel in Washington, D.C. this week was that the maddeningly complex regulatory regime for annuities is likely to get more maddening before it gets better.

Annuities are the duck-billed platypuses of the financial world, of course, and don’t fit into any neat legal category. They are subject to overlapping state and federal regulations, insurance law as well as securities law, and two or three accounting standards.

One speaker compared simplifying annuity regulation to unscrambling a multi-colored Rubik’s cube.

At any given moment, variable annuity issuers can find themselves answerable to 50 different state insurance commissions, the Securities and Exchange Commission and the securities’ industry’s “self-regulatory” organization, the Financial Industry Regulatory Authority, or FINRA.

Unfortunately, these regulators have proven to be ineffective at preventing really big financial catastrophes. Now Washington is abuzz with new regulatory ideas, like the creation of a “Systemic Risk” czar and the regulation of over-the-counter derivatives trading, and others, like federal rather than state supervision of big insurance companies, that pop up with regularity. 

One novel problem for variable annuity issuers and advisers: how to deal with enraged contract owners who inadvertently canceled their living benefit guarantees when they drew too much from their accounts.

New address, new sense of advocacy
NAVA’s new management team, led by Cathy Weatherford, has decided to respond to the fluid, high-stakes regulatory turmoil in Washington by becoming a more aggressive advocacy group for annuity manufacturers and distributors. The change is symbolized by the group’s decision to relocate its headquarters this month to from Reston, Virginia, to 1331 L Street NW, Washington.

Weatherford, a former CEO of the National Association of Insurance Commissioners, is a registered lobbyist. So is her new general counsel, Lee Covington, and her yet-to-be named vice president of Federal Relations. As part of an overall “re-branding” effort, NAVA will even be changing its name in July to suit its new focus.

“We’re going to be more engaged with Congress, and we’re going to make sure our members’ voices are heard,” Covington told the 200 or so lawyers, compliance officers and regulators who attended the annual event. “We want legislators to be thinking, ‘What would NAVA say on this issue?’

Covington, a native of Arkansas who has been Ohio Insurance Director, was an adviser to insurance companies at the Washington legal and lobbying firm, Squire Sanders and Dempsey before joining NAVA.

“We’re going to step into those shoes,” Weatherford said, referring to the lobbying responsibilities. Traditionally, the American Council of Life Insurers has been the main insurance lobbying firm.

There are plenty of issues for NAVA to wade into. Weatherford listed the Retirement Security for Life Act (HR 2205, S1010), the optional Federal Charter, the Systemic Risk Regulator, the defense of insurance product tax advantages, and FINRA’s desire to regulate independent financial advisors, as it regulates the activities of registered representatives of broker-dealers.

One of the over-riding issues is the question of whether the current regulatory arrangement, where state insurance commissioners monitor the solvency of insurance companies and the conduct of insurance agents, and the SEC, through FINRA, monitors the sale of insurance-linked securities by broker-dealers, should be simplified or even radically overhauled.

‘Is my annuity safe?’
Natty Gomes, a compliance manager from MassMutual who attended the conference, said she could not speak for her company, but she personally favored national regulation because complying with multiple state requirements creates expensive duplication. That could weaken oversight, she conceded, but “in this economy, it’s expenses that matter,” she said.

State regulation and federal regulation are both needed, several conference speakers said, because they have different missions. Kermitt Brooks, first deputy superintendent of the New York State Insurance Department, echoed the widely-held opinion that the 15,000 state insurance regulators protect consumers while the federal regulators protect investors.

“The feds don’t have the aptitude or the skill set for tackling consumer issues,” Brooks said in response to a reporter’s question. “While federal officials are good at regulating markets, they are not so good at consumer protection. And the last thing legislators want is people calling them to complain about auto insurance rates.”

“What we really need is more integration of the NAICs and the FINRAs of the world,” he added. “Regulation has become very interdisciplinary.”

The investor/consumer distinction can be seen in the way Federal and state regulators use different accounting standards when examining insurance company books. The SEC uses the GAAP method, which focuses on revealing a carrier’s ability to pay its creditors. The states use the SAP (Statutory Accounting Principles) method, which focus on a carrier’s ability to pay its claims.

Unfortunately, the question that many worried annuity owners are asking today—“Is my annuity in jeopardy when the share price of my insurance company drops?”—tends to fall into the cracks between the two types of regulators, said Heather Harker, vice president and associate general counsel at Genworth Financial. Part of the problem: SAP information about insurer strength generally isn’t available in the prospectuses of variable annuities.

Product change: both cause and effect of accounting change
This information gap  could close soon, however, because the insurance industry is moving toward new accounting standards. Charges in accounting practices, arcane as they are to the average person, are already having a significant effect on variable annuity product design trends, said Tom Conner, partner at Sutherland, the Washington law firm, and former NAVA general counsel.

The use of derivatives in living benefit guarantees may have backfired on insurance companies, because it has attracted new scrutiny. Going forward, variable annuity issuers will need to change the way they value those derivatives, and they will have to use accounting methods that disclose a wider range of possible negative outcomes.

Both changes will increase the amount of reserves that insurers have to set aside for guarantees. Rather than undertake the burden of these complexities, insurers will simplify their products, Conner said.

If derivatives trading is more closely regulated in the future, Harker said, that could mean greater scrutiny of their use in new variable annuity contracts with living benefits. “If derivatives are regulated securities, how would that affect speed-to-market,” she said. “Especially if the derivative use plan has to be approved in 50 states?”

So far no one seems to be saying out loud that self-regulation of the U.S. securities industry needs to be reconsidered—perhaps because the SEC doesn’t have the resources to oversee the nation’s 563,000 registered reps. But Larry Kosciulek, director of investment companies regulation at FINRA, conceded to an interviewer during the NAVA conference that such an idea has been discussed “at higher levels.”

Kosciulek, a man of wry humor, has spent five years nudging a still-unfinished suitability rule for variable annuities toward completion, among other things. He admitted that FINRA is perceived as too close to the industry it polices. But he cited one benefit of that closeness: “The companies would never talk to the SEC as openly as they talk to us.”

© 2009 RIJ Publishing. All rights reserved.

Deloitte Maps the Future of Financial Services

In a new white paper called “Mining the retirement income market,” the consulting firm Deloitte advises financial service companies to use the retirement income business as an opportunity to “rebuild reputations and consumer relationships that have been damaged by the financial crisis.”

Deloitte Maps the Future Chart 1: Elements of a multi-channel sales strategyThe report, written by Deloitte consultant Ann Connolly, “examines the size and characteristics of the retirement income market, highlights innovation opportunities, assesses the competitive landscape and lays out action steps that financial services companies should consider” going forward.

Deloitte also reveals a product of its own—one that it believes will satisfy retirees desire for both guaranteed income and control over their money, and do it better than the stand-alone living benefit, or SALB, promoted by insurers like Nationwide and the Phoenix Companies.

“Deloitte has a patent pending on a product, Life Options, which would allow consumers to purchase insurance against capital market downturns and longevity risk. Products like Life Options should be easier to administer than an unbundled GMWB and may be strategically more attractive to some insurers,” the report said.

“Life Options provides an income benefit in any year when the principal and accumulated returns of a market index that reflects the asset allocation selected by the investor are inadequate to provide the investor’s planned spending level.

“Life Options provides an income benefit if the client survives to the terminal retirement age and market returns have not exceeded the assumed investment returns. An income stream is provided for the remainder of the individual’s lifetime. The cost of Life Options would be approximately 10% of the initial outlay for an annuity.”

Deloitte Maps the Future of Financial Services Chart 2: Retirement income market positioning by financial services sector Advisor compensation models will need to adapt to the shift from accumulation to decumulation, Deloitte predicted. “The conditions are ripe for new players to shift from asset-based fees ad commissions to a system that encourages maximizing a reliable income stream during the retirement payout phase,” the white paper said.

“We have already seen the growth of fee-for-service models for high-end consumers, such as those by The Ayco Company, L.P. In the middle market, Citigroup Inc.’s “myFi” advisors are salaried and deliver financial advice primarily via call centers in exchange for a monthly fee.”

Ayco, a Goldman Sachs subsidiary, has a “personal finance program” called Money in Motion. It invites consumers to call an Answer Line, where licensed, salaried financial counselors help develop financial plans. Fees or expenses did not appear to be described on the site.

Deloitte also recommended that financial services companies capitalize on next-generation call center technology to increase efficiency. “Internet protocol-based systems are enabling the virtualization of call centers, liberating call centers from the physical constraints of geography,” the report said.

“This development can be used to help contain expenses, for example, through the use of cost-efficient home or mobile service representatives. Many financial services companies have been slower in adopting these service capabilities than organizations in other industries.”

Ten specific recommendations for financial services companies are listed in the Deloitte report’s conclusion:

Build your end customer knowledge. To detect gaps in the market and develop creative responses, study your existing customer interactions. Use primary consumer research and external consumer databases.

Decide where you want to play. Segment and size the market to identify customers, products, services, and channels that offer your company the greatest opportunity for profitable growth.

Define and communicate your brand. Craft a unique value proposition and customize it to the needs of your target market. If pitching to consumers who are uncomfortable about retirement, the message might be about taking the worry out of retirement rather than promoting an adventure-filled retirement.

Enhance your product development capabilities. Bring products to market more quickly and efficiently. Involve your internal partners, distributors, and end customers and distributors up front to avoid rework. Use a common “chassis” and reusable “components” when possible.

Align sales and distribution channels and incentives. Focus on the most profitable channels, craft value propositions for them, and be prepared to manage multi-channel approaches.

Equip your financial advisors. Financial advisors may need assistance understanding how the issues and options in retirement differ from those during the asset accumulation phase.

Adapt your service delivery model. Improvement opportunities include expansion of channel choices, seamless inter-channel routing, real-time customer analysis, automation, better routine execution, and savings through operational consolidation, relocation, and outsourcing.

Strategically align the IT infrastructure. Employing systems and solutions tactically can lead to duplication of infrastructure across business units and departments.

Develop a reinforcing culture. Whatever your brand positioning – high service, low cost, innovation – infuse the core values in your culture. Align your recruitment, training, performance measurement, incentives, and organizational structure to reinforce these values.

Measure performance and modify your approach.The retirement income market is just emerging. How it evolves will depend in part on how financial services companies tackle it. Evaluate consumer response to your value proposition, and be ready to make course adjustments.

© 2009 RIJ Publishing. All rights reserved.